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AV Security virus - strikes again


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#1 mr benn

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Posted 18 July 2010 - 10:26 AM

Hello all, Newbie here. thumbup2.gif

Like many others , I have been infected with this blinkin AV Security virus.
I have gone thru all the steps offered on the help pages here and many others, but the virus just keeps returning.

It did seemed to have gone away , but a few days later, I get all the warnings flashing up that I have a virus , and click here to scan / pay us lots of money etc. And then my IE settings are set to point to a proxy.

I have tried running rkill, Malwarebytes, spybot, adaware , avast ... all to no avail. I have even manually removed some entries from the registry manually ... all to no avail.

I have run the scripts as advised in the help page here, and can attach them if required. - gmer and dds. They also created another file which it says dont attach unless asked specifically to , which seems to detial my system.
I am runnign Windows XP , with Avast as my protector (now).

Really appreciate any help here, as its driving me mad .
I have a concern my hard disk is on the way out, but need to be sure this isnt just compounding the error,
Guys if you want me to run any checks, plse be clear if its in safe mode, and if so , do I log in as me or Administrator etc. Thanks.

Thanks Orange

DDS file below. Attach and gmer files attached.


DDS (Ver_10-03-17.01) - NTFSx86 NETWORK
Run by DADDY at 14:57:59.46 on 18/07/2010
Internet Explorer: 8.0.6001.18702 BrowserJavaVersion: 1.6.0_16
Microsoft Windows XP Home Edition 5.1.2600.3.1252.44.1033.18.1503.1098 [GMT 1:00]

AV: avast! Antivirus *On-access scanning enabled* (Updated) {7591DB91-41F0-48A3-B128-1A293FD8233D}

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
C:\WINDOWS\system32\svchost -k rpcss
C:\WINDOWS\system32\svchost.exe -k netsvcs
C:\WINDOWS\system32\svchost.exe -k NetworkService
C:\WINDOWS\system32\svchost.exe -k LocalService
C:\WINDOWS\Explorer.EXE
C:\Program Files\Microsoft Office\OFFICE11\WINWORD.EXE
C:\Program Files\Internet Explorer\iexplore.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Documents and Settings\DADDY\Desktop\dds.scr
C:\WINDOWS\system32\wbem\wmiprvse.exe

============== Pseudo HJT Report ===============

uSearch Bar = hxxp://www.google.com/ie
uStart Page = hxxp://www.google.co.uk/
uInternet Settings,ProxyServer = http=127.0.0.1:5643
uInternet Settings,ProxyOverride = <local>
mWinlogon: Userinit=c:\windows\system32\userinit.exe,c:\windows\system32\sdra73.exe,
BHO: HP Print Enhancer: {0347c33e-8762-4905-bf09-768834316c61} - c:\program files\hp\digital imaging\smart web printing\hpswp_printenhancer.dll
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: Spybot-S&D IE Protection: {53707962-6f74-2d53-2644-206d7942484f} - c:\program files\spybot - search & destroy\SDHelper.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
BHO: HP Smart BHO Class: {ffffffff-cf4e-4f2b-bdc2-0e72e116a856} - c:\program files\hp\digital imaging\smart web printing\hpswp_BHO.dll
TB: {4982D40A-C53B-4615-B15B-B5B5E98D167C} - No File
TB: {2318C2B1-4965-11D4-9B18-009027A5CD4F} - No File
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
mRun: [<NO NAME>] c:\windows\options\OEMReset.exe /Audit
mRun: [DSLSTATEXE] c:\program files\bt voyager 105 adsl modem\dslstat.exe icon
mRun: [DSLAGENTEXE] c:\program files\bt voyager 105 adsl modem\dslagent.exe
mRun: [Logitech Hardware Abstraction Layer] KHALMNPR.EXE
mRun: [avast5] c:\progra~1\alwils~1\avast5\avastUI.exe /nogui
mRun: [tekwsbab] c:\documents and settings\daddy\local settings\application data\lmcsqgjcg\hsvbapitssd.exe
dRun: [CTFMON.EXE] c:\windows\system32\CTFMON.EXE
dRun: [tekwsbab] c:\documents and settings\daddy\local settings\application data\lmcsqgjcg\hsvbapitssd.exe
IE: {08E730A4-FB02-45BD-A900-01E4AD8016F6} - http://www.skybroadband.com
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~3\office11\REFIEBAR.DLL
IE: {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - {FE54FA40-D68C-11d2-98FA-00C0F0318AFE} - c:\windows\system32\Shdocvw.dll
IE: {DDE87865-83C5-48c4-8357-2F5B1AA84522} - {DDE87865-83C5-48c4-8357-2F5B1AA84522} - c:\program files\hp\digital imaging\smart web printing\hpswp_BHO.dll
IE: {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - {53707962-6F74-2D53-2644-206D7942484F} - c:\program files\spybot - search & destroy\SDHelper.dll
DPF: {166B1BCA-3F9C-11CF-8075-444553540000} - hxxp://download.macromedia.com/pub/shockwave/cabs/director/sw.cab
DPF: {233C1507-6A77-46A4-9443-F871F945D258} - hxxp://download.macromedia.com/pub/shockwave/cabs/director/sw.cab
DPF: {33564D57-0000-0010-8000-00AA00389B71} - hxxp://download.microsoft.com/download/F/6/E/F6E491A6-77E1-4E20-9F5F-94901338C922/wmv9VCM.CAB
DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} - hxxp://gfx1.hotmail.com/mail/w2/resources/MSNPUpld.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_16-windows-i586.cab
DPF: {C3F79A2B-B9B4-4A66-B012-3EE46475B072} - hxxp://messenger.zone.msn.com/binary/MessengerStatsPAClient.cab56907.cab
DPF: {CAFEEFAC-0016-0000-0016-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_16-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_16-windows-i586.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
DPF: {E77F23EB-E7AB-4502-8F37-247DBAF1A147} - hxxp://gfx1.hotmail.com/mail/w4/pr01/photouploadcontrol/MSNPUpld.cab
Name-Space Handler: ftp\* - {419A0123-4312-1122-A0C0-434FDA6DA542} - c:\program files\coreftp\pftpns.dll

================= FIREFOX ===================

FF - ProfilePath - c:\docume~1\daddy\applic~1\mozilla\firefox\profiles\txdld9tc.default\
FF - prefs.js: browser.startup.homepage - hxxp://www.google.co.uk/
FF - plugin: c:\program files\viewpoint\viewpoint experience technology\npViewpoint.dll
FF - HiddenExtension: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\microsoft.net\framework\v3.5\windows presentation foundation\dotnetassistantextension\
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0016-ABCDEFFEDCBA}

============= SERVICES / DRIVERS ===============

R0 pssnap;Paramount Software Snapshot Filter;c:\windows\system32\drivers\pssnap.sys [2008-5-20 15328]
R1 MPFIREWL;MPFIREWL;c:\windows\system32\drivers\MpFirewall.sys [2006-1-28 55936]
S1 aswSP;aswSP;c:\windows\system32\drivers\aswSP.sys [2010-7-10 165456]
S2 aswFsBlk;aswFsBlk;c:\windows\system32\drivers\aswFsBlk.sys [2010-7-10 17744]
S2 avast! Antivirus;avast! Antivirus;c:\program files\alwil software\avast5\AvastSvc.exe [2010-7-10 40384]
S2 CCOMSVC;Communication Services;c:\windows\ccomsvc.exe /startedbyscm:50f0c285-40e273a9-gpsservicesvc --> c:\windows\CComSvc.exe [?]
S2 npf;NetGroup Packet Filter Driver;c:\windows\system32\drivers\npf.sys [2008-6-1 34064]
S2 ReflectService;Macrium Reflect Image Mounting Service;c:\program files\macrium\reflect\ReflectService.exe [2009-8-25 220128]
S3 avast! Mail Scanner;avast! Mail Scanner;c:\program files\alwil software\avast5\AvastSvc.exe [2010-7-10 40384]
S3 avast! Web Scanner;avast! Web Scanner;c:\program files\alwil software\avast5\AvastSvc.exe [2010-7-10 40384]
S3 AVC1100;Adaptec AVC-1100 Video Capture;c:\windows\system32\drivers\CA506AV.SYS [2005-7-24 175042]
S3 ca506aaf;Adaptec USB Audio Filter Driver (WDM);c:\windows\system32\drivers\ca506aaf.sys [2005-7-24 14273]
S3 PSMounter;Macrium Reflect Image Explorer Service;c:\windows\system32\drivers\psmounter.sys [2009-8-25 32224]
S3 usb2vcom;USB Data Cable;c:\windows\system32\drivers\usb2vcom.sys [2006-8-14 28704]

=============== Created Last 30 ================

2010-07-10 16:02:29 38848 ----a-w- c:\windows\avastSS.scr
2010-07-10 14:55:15 0 d-sh--w- c:\windows\system32\l0wsec
2010-07-08 20:18:44 0 d-----w- c:\windows\system32\wbem\Repository
2010-07-07 21:39:31 0 d-----w- c:\program files\Trend Micro
2010-07-06 20:05:24 0 d-----w- c:\program files\SpywareBlaster
2010-07-04 10:07:09 0 d-----w- c:\docume~1\alluse~1\applic~1\Alwil Software
2010-06-24 17:15:14 664 ----a-w- c:\windows\system32\d3d9caps.dat

==================== Find3M ====================

2010-05-06 10:41:53 916480 ----a-w- c:\windows\system32\wininet.dll
2010-05-02 22:52:10 23 ----a-w- c:\documents and settings\daddy\p.bat
2010-05-02 05:22:50 1851264 ----a-w- c:\windows\system32\win32k.sys
2010-04-20 05:30:08 285696 ----a-w- c:\windows\system32\atmfd.dll
2006-02-22 13:16:16 0 --sha-w- c:\windows\sminst\HPCD.sys
2008-09-24 17:05:39 32768 --sha-w- c:\windows\system32\config\systemprofile\local settings\history\history.ie5\mshist012008092420080925\index.dat

============= FINISH: 14:59:34.50 ===============

Merged two posts and removed my reply. ~ OB

Edited by Orange Blossom, 18 July 2010 - 05:17 PM.


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#2 myrti

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Posted 23 July 2010 - 07:28 AM

Hello and welcome to Bleeping Computer

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

Please refrain from running tools or applying updates other than those we suggest while we are cleaning up your computer. The reason for this is so we know what is going on with the machine at any time. Some programs can interfere with others and hamper the recovery process.

In the upper right hand corner of the topic you will see a button called Options. If you click on this in the drop-down menu you can choose Track this topic. I suggest you do this and select Immediate E-Mail notification and click on Proceed. This way you will be advised when we respond to your topic and facilitate the cleaning of your machine.

After 5 days if a topic is not replied to we assume it has been abandoned and it is closed.


please run ComboFix next then:
Please download ComboFix from one of these locations:

Link 1
Link 2

* IMPORTANT !!! Save ComboFix.exe to your Desktop
  • Temporarily disable isable your AntiVirus and AntiSpyware applications. They may otherwise interfere with our tools
    Usually this can be done via a right click on the System Tray icon, check this tutorial for disabling the most common security programs: Link

  • Double click on ComboFix.exe & follow the prompts.
  • As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are today, it's strongly recommended to have this pre-installed on your machine before doing any malware removal. It will allow you to boot up into a special recovery/repair mode that will allow us to more easily help you should your computer have a problem after an attempted removal of malware.
  • Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console.
**Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will continue it's malware removal procedures.



Once the Microsoft Windows Recovery Console is installed using ComboFix, you should see the following message:



Click on Yes, to continue scanning for malware.

When finished, it will produce a log for you. Please include the C:\ComboFix.txt in your next reply.

This tool is not a toy and not for everyday use.
ComboFix SHOULD NOT be used unless requested by a forum helper


If you need help, see this link:
http://www.bleepingcomputer.com/combofix/how-to-use-combofix

regards myrti

is that a bird?  a plane? nooo it's the flying blueberry!

If I have been helping you and haven't replied in 2 days, feel free to shoot me a PM! Please don't send help request via PM, unless I am already helping you. Use the forums!

 

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#3 mr benn

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Posted 23 July 2010 - 01:11 PM

Many thanks for your reply. I appreciate how busy you guys are are, and that you use your own free time to help others.

Can any of the Admins please tell me if I should be running Combofix whilst in Safemode ?

And if so, does it matter if Im logged in as my username or Administrator ?

I look forward to your reply as Im fed up uing this laptop , and want to go back to my trusty desktop !

Edited by mr benn, 24 July 2010 - 07:08 AM.


#4 myrti

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Posted 24 July 2010 - 01:34 PM

Hi,

it would be best if you could run it in normal mode, however if the infection keeps you from doing so, then please run it in safe mode with networking. If you are unable to run ComboFix with a working internet connection let me know and I'll give you seperate instructions for running it offline.
regards myrti

is that a bird?  a plane? nooo it's the flying blueberry!

If I have been helping you and haven't replied in 2 days, feel free to shoot me a PM! Please don't send help request via PM, unless I am already helping you. Use the forums!

 

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#5 mr benn

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Posted 24 July 2010 - 06:11 PM

Thanks for the reply.

Im sure I can start it running in 'normal' mode , but Im concerned that the Virus will kick in after its started . So I guess its better to run it in safe mode ?

#6 myrti

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Posted 24 July 2010 - 06:37 PM

Hi,

please try to run it in normal mode first. If you can get ComboFix to start, it should be able to run to the end. If that doesn't work, please try safe mode with networking.

regards myrti

is that a bird?  a plane? nooo it's the flying blueberry!

If I have been helping you and haven't replied in 2 days, feel free to shoot me a PM! Please don't send help request via PM, unless I am already helping you. Use the forums!

 

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#7 mr benn

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Posted 25 July 2010 - 03:19 AM


Hi guys. I ran the Combofix logged in 'normal mode' (not safe)
See log below. At one point it said 'detected rootkit activity' , and rebooted.
But seemed to complete okay.
Hopefully its cured my issue ?
Look forward to your reply.





#8 myrti

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Posted 25 July 2010 - 05:24 AM

Hi,

this looks promising, how is your PC doing?

please run the following script to take care of some leftovers:

1. Close any open browsers.

2. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

3. Open notepad and copy/paste the text in the quotebox below into it:

QUOTE
Folder::
c:\documents and settings\Grace\Application Data\l0wsec
DDS::
uInternet Settings,ProxyServer = http=127.0.0.1:5643


Save this as CFScript.txt, in the same location as ComboFix.exe




Refering to the picture above, drag CFScript into ComboFix.exe

When finished, it shall produce a log for you at C:\ComboFix.txt which I will require in your next reply.

regards myrti

is that a bird?  a plane? nooo it's the flying blueberry!

If I have been helping you and haven't replied in 2 days, feel free to shoot me a PM! Please don't send help request via PM, unless I am already helping you. Use the forums!

 

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#9 mr benn

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Posted 25 July 2010 - 10:02 AM


"this looks promising, how is your PC doing?" ...
I havent used it since I ran the scan, as awaitied your instructions

I have now ran the scan again , having copied the new script in as instructed.

Please see the attached output file.

I guess its better to attach than paste in the ticket the log, to keep the thread a little more readable ?



#10 myrti

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Posted 25 July 2010 - 01:17 PM

Hi,

the log is looking clean. Please use your PC and let me know if you still notice something that is off.

regards myrti

is that a bird?  a plane? nooo it's the flying blueberry!

If I have been helping you and haven't replied in 2 days, feel free to shoot me a PM! Please don't send help request via PM, unless I am already helping you. Use the forums!

 

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#11 mr benn

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Posted 26 July 2010 - 02:17 AM


Thanks for your help so far Myrti.

I will test it this evening.



#12 mr benn

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Posted 27 July 2010 - 12:22 PM


Ohhhhhhhhh noooooooooooooooooo mad.gif

Been on my pc for a good part of the day , then wham , up pops this flippin AV window again.

I have just shut the pc down, and not ran anything. Awaiting further instructions.

Im updating this thread from my spare laptop.

#13 myrti

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Posted 27 July 2010 - 01:36 PM

Hi,

please run ComboFix once more and post the log here.

regards myrti

is that a bird?  a plane? nooo it's the flying blueberry!

If I have been helping you and haven't replied in 2 days, feel free to shoot me a PM! Please don't send help request via PM, unless I am already helping you. Use the forums!

 

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#14 mr benn

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Posted 27 July 2010 - 03:37 PM

Ive had to run this logged in as me , but in safe mode as the virus just kicked in as soon as I logged in , in normal mode.

See combofix log attached.

Cheers. And I have man flu as well to top it up mad.gif

#15 myrti

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Posted 27 July 2010 - 03:58 PM

Hi,

that's too bad! mellow.gif I can't do anything about the flu, but I hope we'll get a hand on the PC flu soon.

Can you please reboot and let me know if the Virus still kicks in?

regards myrti


is that a bird?  a plane? nooo it's the flying blueberry!

If I have been helping you and haven't replied in 2 days, feel free to shoot me a PM! Please don't send help request via PM, unless I am already helping you. Use the forums!

 

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