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internet infection??


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#1 imoli92

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Posted 16 July 2010 - 08:43 PM

every time i do a google search, and i click on a link i get a random popup... can someone tell me what this is pleeeeasse :D

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#2 boopme

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Posted 16 July 2010 - 10:04 PM

Hello appears you got an infection. We will do these first and see what we get.

Next run MBAM (MalwareBytes):

Please download Malwarebytes Anti-Malware (v1.46) and save it to your desktop.
Before you save it rename it to say zztoy.exe


alternate download link 1
alternate download link 2
MBAM may "make changes to your registry" as part of its disinfection routine. If using other security programs that detect registry changes (ie Spybot's Teatimer), they may interfere or alert you. Temporarily disable such programs or permit them to allow the changes.
  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
MBAM will automatically start and you will be asked to update the program before performing a scan.
  • If an update is found, the program will automatically update itself. Press the OK button to close that box and continue.
  • If you encounter any problems while downloading the definition updates, manually download them from here and just double-click on mbam-rules.exe to install.
On the Scanner tab:
  • Make sure the "Perform Quick Scan" option is selected.
  • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
Back at the main Scanner screen:
  • Click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply. Be sure to post the complete log to include the top portion which shows MBAM's database version and your operating system.
  • Exit MBAM when done.
Note: If MBAM encounters a file that is difficult to remove, you will be asked to reboot your computer so MBAM can proceed with the disinfection process. If asked to restart the computer, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware.
Next run ATF and SAS: If you cannot access Safe Mode,run in normal ,but let me know.

Note: On Vista, "Windows Temp" is disabled. To empty "Windows Temp" ATF-Cleaner must be "Run as an Administrator".

From your regular user account..
Download Attribune's ATF Cleaner and then SUPERAntiSpyware , Free Home Version. Save both to desktop ..
DO NOT run yet.
Open SUPER from icon and install and Update it
Under Scanner Options make sure the following are checked (leave all others unchecked):
Close browsers before scanning.
Scan for tracking cookies.
Terminate memory threats before quarantining
.
Click the "Close" button to leave the control center screen and exit the program. DO NOT run yet.

Now reboot into Safe Mode: How to enter safe mode(XP)
Using the F8 Method
Restart your computer.
When the machine first starts again it will generally list some equipment that is installed in your machine, amount of memory, hard drives installed etc. At this point you should gently tap the F8 key repeatedly until you are presented with a Windows XP Advanced Options menu.
Select the option for Safe Mode using the arrow keys.
Then press enter on your keyboard to boot into Safe Mode
.

Double-click ATF-Cleaner.exe to run the program.
Under Main "Select Files to Delete" choose: Select All.
Click the Empty Selected button.

If you use Firefox or Opera browser click that browser at the top and choose: Select All
Click the Empty Selected button.
If you would like to keep your saved passwords, please click No at the prompt.
Click Exit on the Main menu to close the program
.

NOW Scan with SUPER
Open from the desktop icon or the program Files list
On the left, make sure you check C:\Fixed Drive.
Perform a Complete scan. After scan,Verify they are all checked.
Click OK on the summary screen to quarantine all found items.
If asked if you want to reboot, click "Yes" and reboot normally.

To retrieve the removal information after reboot, launch SUPERAntispyware again.
Click Preferences, then click the Statistics/Logs tab.
Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
If there are several logs, click the current dated log and press View log.
A text file will open in your default text editor.
Please copy and paste the Scan Log results in your next reply.
Click Close to exit the program.


Please ask any needed questions,post logs and Let us know how the PC is running now.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#3 imoli92

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Posted 18 July 2010 - 02:20 AM

i ran mbam and there were no infections found. I ran ati-cleaner. Then i looked for the SuperAntiSpyware free home edition, but only found the free one; and this one did not have the complete scan.. What should i do???

Edited by imoli92, 18 July 2010 - 02:21 AM.


#4 boopme

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Posted 18 July 2010 - 09:24 PM

Under Popular Links
Download SUPERAntiSpyware FREE Edition
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#5 imoli92

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Posted 19 July 2010 - 02:51 PM

[i]I ran Super and im still getting the same results from google search :thumbsup: heres the log.

SUPERAntiSpyware Scan Log
http://www.superantispyware.com

Generated 07/19/2010 at 00:34 AM

Application Version : 4.40.1002

Core Rules Database Version : 5226
Trace Rules Database Version: 3038

Scan type : Complete Scan
Total Scan Time : 02:58:12

Memory items scanned : 217
Memory threats detected : 0
Registry items scanned : 6425
Registry threats detected : 30
File items scanned : 64649
File threats detected : 31

Application.Oreans32
HKLM\System\ControlSet001\Services\oreans32
C:\WINDOWS\SYSTEM32\DRIVERS\OREANS32.SYS
HKLM\System\ControlSet001\Enum\Root\LEGACY_oreans32
HKLM\System\ControlSet003\Services\oreans32
HKLM\System\ControlSet003\Enum\Root\LEGACY_oreans32
HKLM\System\CurrentControlSet\Services\oreans32
HKLM\System\CurrentControlSet\Enum\Root\LEGACY_oreans32

Adware.Tracking Cookie
C:\Documents and Settings\Luis\Cookies\luis@ad.wsod[2].txt
C:\Documents and Settings\Luis\Cookies\luis@collective-media[1].txt
C:\Documents and Settings\Luis\Cookies\luis@ads.bleepingcomputer[1].txt
C:\Documents and Settings\Luis\Cookies\luis@ads.esea[1].txt
C:\Documents and Settings\Luis\Cookies\luis@stopzilla[1].txt
C:\Documents and Settings\Luis\Cookies\luis@invitemedia[1].txt
click.mgg01.net [ C:\Documents and Settings\Luis\Application Data\Mozilla\Firefox\Profiles\oflya6dh.default\cookies.sqlite ]
click.mgg01.net [ C:\Documents and Settings\Luis\Application Data\Mozilla\Firefox\Profiles\oflya6dh.default\cookies.sqlite ]
.clicksor.com [ C:\Documents and Settings\Luis\Application Data\Mozilla\Firefox\Profiles\oflya6dh.default\cookies.sqlite ]
.clicksor.com [ C:\Documents and Settings\Luis\Application Data\Mozilla\Firefox\Profiles\oflya6dh.default\cookies.sqlite ]
.clicksor.com [ C:\Documents and Settings\Luis\Application Data\Mozilla\Firefox\Profiles\oflya6dh.default\cookies.sqlite ]
.clicksor.com [ C:\Documents and Settings\Luis\Application Data\Mozilla\Firefox\Profiles\oflya6dh.default\cookies.sqlite ]
.clicksor.com [ C:\Documents and Settings\Luis\Application Data\Mozilla\Firefox\Profiles\oflya6dh.default\cookies.sqlite ]
.interclick.com [ C:\Documents and Settings\Luis\Application Data\Mozilla\Firefox\Profiles\oflya6dh.default\cookies.sqlite ]
.interclick.com [ C:\Documents and Settings\Luis\Application Data\Mozilla\Firefox\Profiles\oflya6dh.default\cookies.sqlite ]
.a1.interclick.com [ C:\Documents and Settings\Luis\Application Data\Mozilla\Firefox\Profiles\oflya6dh.default\cookies.sqlite ]
.a1.interclick.com [ C:\Documents and Settings\Luis\Application Data\Mozilla\Firefox\Profiles\oflya6dh.default\cookies.sqlite ]
.invitemedia.com [ C:\Documents and Settings\Luis\Application Data\Mozilla\Firefox\Profiles\oflya6dh.default\cookies.sqlite ]
.invitemedia.com [ C:\Documents and Settings\Luis\Application Data\Mozilla\Firefox\Profiles\oflya6dh.default\cookies.sqlite ]
.invitemedia.com [ C:\Documents and Settings\Luis\Application Data\Mozilla\Firefox\Profiles\oflya6dh.default\cookies.sqlite ]
.invitemedia.com [ C:\Documents and Settings\Luis\Application Data\Mozilla\Firefox\Profiles\oflya6dh.default\cookies.sqlite ]
.invitemedia.com [ C:\Documents and Settings\Luis\Application Data\Mozilla\Firefox\Profiles\oflya6dh.default\cookies.sqlite ]
.invitemedia.com [ C:\Documents and Settings\Luis\Application Data\Mozilla\Firefox\Profiles\oflya6dh.default\cookies.sqlite ]
.advertise.com [ C:\Documents and Settings\Luis\Application Data\Mozilla\Firefox\Profiles\oflya6dh.default\cookies.sqlite ]
tracking.admarketplace.net [ C:\Documents and Settings\Luis\Application Data\Mozilla\Firefox\Profiles\oflya6dh.default\cookies.sqlite ]
.avgtechnologies.112.2o7.net [ C:\Documents and Settings\Luis\Application Data\Mozilla\Firefox\Profiles\oflya6dh.default\cookies.sqlite ]
.atdmt.com [ C:\Documents and Settings\Luis\Application Data\Mozilla\Firefox\Profiles\oflya6dh.default\cookies.sqlite ]
.atdmt.com [ C:\Documents and Settings\Luis\Application Data\Mozilla\Firefox\Profiles\oflya6dh.default\cookies.sqlite ]

Unclassified.Oreans32
HKLM\SYSTEM\CurrentControlSet\Enum\Root\LEGACY_OREANS32#NextInstance
HKLM\SYSTEM\CurrentControlSet\Enum\Root\LEGACY_OREANS32\0000
HKLM\SYSTEM\CurrentControlSet\Enum\Root\LEGACY_OREANS32\0000#Service
HKLM\SYSTEM\CurrentControlSet\Enum\Root\LEGACY_OREANS32\0000#Legacy
HKLM\SYSTEM\CurrentControlSet\Enum\Root\LEGACY_OREANS32\0000#ConfigFlags
HKLM\SYSTEM\CurrentControlSet\Enum\Root\LEGACY_OREANS32\0000#Class
HKLM\SYSTEM\CurrentControlSet\Enum\Root\LEGACY_OREANS32\0000#ClassGUID
HKLM\SYSTEM\CurrentControlSet\Enum\Root\LEGACY_OREANS32\0000#DeviceDesc
HKLM\SYSTEM\CurrentControlSet\Enum\Root\LEGACY_OREANS32\0000#Capabilities
HKLM\SYSTEM\CurrentControlSet\Enum\Root\LEGACY_OREANS32\0000\LogConf
HKLM\SYSTEM\CurrentControlSet\Enum\Root\LEGACY_OREANS32\0000\Control
HKLM\SYSTEM\CurrentControlSet\Services\oreans32#Type
HKLM\SYSTEM\CurrentControlSet\Services\oreans32#Start
HKLM\SYSTEM\CurrentControlSet\Services\oreans32#ErrorControl
HKLM\SYSTEM\CurrentControlSet\Services\oreans32#ImagePath
HKLM\SYSTEM\CurrentControlSet\Services\oreans32#DisplayName
HKLM\SYSTEM\CurrentControlSet\Services\oreans32\Security
HKLM\SYSTEM\CurrentControlSet\Services\oreans32\Security#Security
HKLM\SYSTEM\CurrentControlSet\Services\oreans32\Enum
HKLM\SYSTEM\CurrentControlSet\Services\oreans32\Enum#0
HKLM\SYSTEM\CurrentControlSet\Services\oreans32\Enum#Count
HKLM\SYSTEM\CurrentControlSet\Services\oreans32\Enum#NextInstance

Malware.Trace
C:\WINDOWS\Tasks\{8C3FDD81-7AE0-4605-A46A-2488B179F2A3}.job
HKU\S-1-5-21-682003330-1614895754-1417001333-1003\Software\M5T8QL3YW3
HKU\S-1-5-21-682003330-1614895754-1417001333-1003\Software\V71IQL7HI7

Adware.CouponBar
C:\WINDOWS\SYSTEM32\CPNPRT2.CID






Thanks so much for your help.

#6 boopme

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Posted 19 July 2010 - 07:14 PM

I would like you to run a deep scan..this one is long.
Is this an XP system?

Before we start fixing anything you should print out these instructions or copy them to a NotePad file so they will be accessible. Some steps will require you to disconnect from the Internet or use Safe Mode and you will not have access to this page.

Please download Dr.Web CureIt and save it to your desktop. DO NOT perform a scan yet.
alternate download link
Note: The file will be randomly named (i.e. 5mkuvc4z.exe).

Reboot your computer in "Safe Mode" using the F8 method. To do this, restart your computer and after hearing your computer beep once during startup (but before the Windows icon appears) press the F8 key repeatedly. A menu will appear with several options. Use the arrow keys to navigate and select the option to run Windows in "Safe Mode".

Scan with Dr.Web CureIt as follows:
  • Double-click on the randomly named file to open the program and click Start. (There is no need to update if you just downloaded the most current version
  • Read the anti-virus check by DrWeb scanner prompt and click Ok where asked to Start scan now? Allow the setup.exe to load if asked by any of your security programs.
  • The Express scan will automatically begin.
    (This is a short scan of files currently running in memory, boot sectors, and targeted folders).
  • If prompted to dowload the Full version Free Trial, ignore and click the X to close the window.
  • If an infected object is found, you will be prompted to move anything that cannot be cured. Click Yes to All. (This will move any detected files to the C:\Documents and Settings\userprofile\DoctorWeb\Quarantine folder if they can't be cured)
  • After the Express Scan is finished, put a check next to Complete scan to scan all local disks and removable media.
  • In the top menu, click Settings > Change settings, and uncheck "Heuristic analysis" under the "Scanning" tab, then click Apply, Ok.
  • Back at the main window, click the green arrow "Start Scanning" button on the right under the Dr.Web logo.
  • Please be patient as this scan could take a long time to complete.
  • When the scan has finished, a message will be displayed at the bottom indicating if any viruses were found.
  • Click Select All, then choose Cure > Move incurable.
  • In the top menu, click file and choose save report list.
  • Save the DrWeb.csv report to your desktop.
  • Exit Dr.Web Cureit when done.
  • Important! Reboot your computer because it could be possible that files in use will be moved/deleted during reboot.
  • After reboot, post the contents of the log from Dr.Web in your next reply. (You can use Notepad to open the DrWeb.cvs report)

How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#7 imoli92

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Posted 20 July 2010 - 12:43 AM

after i double click on it i get a popup that says dr.web cureit runs in advanced protection mode. It stays there for a few seconds then my whole screen starts blinking in brightness, and i can see 2 popups but i cant read them..


?? what just happened?

And i do use Windows XP.

Edited by imoli92, 20 July 2010 - 02:47 PM.


#8 boopme

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Posted 20 July 2010 - 03:26 PM

Hello, Looks like they just put our a new installer.. From Normal mode try this,
http://www.freedrweb.com/cureit/
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#9 imoli92

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Posted 21 July 2010 - 07:01 PM

So I ran Dr.Web Cure it in Normal Mode(not safe mode) and im still getting the same result when i do a search... heres the log.

CouponPrinter.ocx;C:\WINDOWS;Adware.Coupons.34;Incurable.Moved.;




and i think thats it?

#10 boopme

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Posted 22 July 2010 - 02:00 PM

The re directs have stopped?
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#11 imoli92

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Posted 22 July 2010 - 03:28 PM

No, i am still getting the redirects.

#12 boopme

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Posted 22 July 2010 - 03:49 PM

OK, I mis understood this... "and i think thats it? "

Change your DNS Servers:
  • Go to Posted Image > Run... and in the open box, type: cmd
  • Press OK or Hit Enter.
  • At the command prompt, type or copy/paste: ipconfig /flushdns
  • Hit Enter.
  • You will get a confirmation that the flush was successful.
  • Close the command box.
If the above commands did not resolve the problem, the next thing to try is to reset your network settings and Configure TCP/IP to use DNS.
  • Go to Posted Image > Control Panel, and choose Network Connections.
  • Right-click on your default connection, usually Local Area Connection or Dial-up Connection if you are using Dial-up, and and choose Properties.
  • Double-click on Internet Protocol (TCP/IP) or highlight it and select Properties.
  • Under the General tab, write down any settings in case you should need to change them back.
  • Select the button that says "Obtain an IP address automatically" or make sure the DNS server IP address is the same as provided by your ISP.
  • Select the button that says "Obtain DNS servers automatically".
  • If unknown Preferred or Alternate DNS servers are listed, uncheck the box that says "Use the following DNS server address".
  • Click OK twice to get out of the properties screen and restart your computer. If not prompted to reboot go ahead and reboot manually.
-- Vista users can refer to How to Change TCP/IP settings

CAUTION: It's possible that your ISP (Internet Service Provider) requires specific DNS settings here. Make sure you know if you need these settings or not BEFORE you make any changes or you may lose your Internet connection. If you're sure you do not need a specific DNS address,
then you may proceed.



Rerun MBAM (MalwareBytes) like this:

Open MBAM in normal mode and click Update tab, select Check for Updates,when done
click Scanner tab,select Quick scan and scan (normal mode).
After scan click Remove Selected, Post new scan log and Reboot into normal mode.

Please ask any needed questions,post logs and Let us know how the PC is running now.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#13 imoli92

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Posted 24 July 2010 - 02:35 AM

when i click update on mbam i get an error message that says "An error has occured. Please report this error code to our support team. MBAM_ERROR_UPDATING (12007, 0, WinHttpSendRequest).

#14 boopme

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Posted 24 July 2010 - 02:03 PM

Please ensure these items are excluded from your Antivirus AND your Firewall - 12007 error usually means that the download is being blocked -

Exclude Malwarebytes' Anti-Malware's Files and Folders From Other Active Security Programs:
For Windows XP:

C:\Program Files\Malwarebytes' Anti-Malware\mbam.exe
C:\Program Files\Malwarebytes' Anti-Malware\mbamgui.exe
C:\Program Files\Malwarebytes' Anti-Malware\mbamservice.exe
C:\Program Files\Malwarebytes' Anti-Malware\zlib.dll
C:\Program Files\Malwarebytes' Anti-Malware\mbam.dll
C:\Program Files\Malwarebytes' Anti-Malware\mbamext.dll
C:\Documents and Settings\All Users\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\rules.ref
C:\Windows\System32\drivers\mbam.sys
C:\Windows\System32\drivers\mbamswissarmy.sys

{credit noknojon}

Note: If using a software firewall besides the built in Windows Firewall you'll need to exclude MBAM.EXE from it as well

The FAQ contains examples of setting file exclusions for some known AV products -
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#15 imoli92

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Posted 24 July 2010 - 10:06 PM

i dont know what you mean by "Exclude Malwarebytes' Anti-Malware's Files and Folders From Other Active Security Programs". Can you tell me how step by step please?




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