Wav Volume muted IE popups

Alright so I'm having the same problem as the guy in this thread http://www.bleepingcomputer.com/forums/t/330661/spontaneous-wave-volume-mute-with-ie-popups/ Random popups from IE while it is running in the background and the WAV volume keep muting itself every in awhile. Please help me through the procedure of removing this thing! Thanks in advance.




DDS (Ver_10-03-17.01) - NTFSx86
Run by Kallis at 21:09:24.35 on Fri 07/16/2010
Internet Explorer: 6.0.2900.5512
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.1014.223 [GMT -4:00]

AV: AVG Anti-Virus Free *On-access scanning enabled* (Updated) {17DDD097-36FF-435F-9E1B-52D74245D6BF}
AV: McAfee VirusScan *On-access scanning disabled* (Outdated) {84B5EE75-6421-4CDE-A33A-DD43BA9FAD83}
FW: McAfee Personal Firewall *enabled* {94894B63-8C7F-4050-BDA4-813CA00DA3E8}

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Google\Update\1.2.183.29\GoogleCrashHandler.exe
C:\Program Files\TOSHIBA\TOSHIBA Controls\TFncKy.exe
C:\WINDOWS\system32\TDispVol.exe
C:\WINDOWS\system32\igfxtray.exe
C:\WINDOWS\system32\igfxpers.exe
C:\WINDOWS\ehome\ehtray.exe
C:\Program Files\Toshiba\Toshiba Applet\thotkey.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\ltmoh\Ltmoh.exe
C:\WINDOWS\AGRSMMSG.exe
C:\Program Files\TOSHIBA\ConfigFree\NDSTray.exe
C:\Program Files\Toshiba\Tvs\TvsTray.exe
C:\WINDOWS\system32\TPSMain.exe
C:\Program Files\TOSHIBA\TOSHIBA Zooming Utility\SmoothView.exe
C:\WINDOWS\system32\dla\DLACTRLW.exe
C:\Program Files\Synaptics\SynTP\Toshiba.exe
c:\PROGRA~1\mcafee.com\agent\mcagent.exe
C:\WINDOWS\system32\TPSBattM.exe
C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\TOSHIBA\TOSCDSPD\toscdspd.exe
svchost.exe
svchost.exe 4
C:\Documents and Settings\Kallis\Local Settings\Application Data\Google\Update\1.2.183.23\GoogleCrashHandler.exe
C:\WINDOWS\system32\RAMASST.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files\TOSHIBA\ConfigFree\CFSvcs.exe
C:\WINDOWS\system32\DVDRAMSV.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
C:\Program Files\Java\jre6\bin\jqs.exe
c:\PROGRA~1\mcafee\SITEAD~1\mcsacore.exe
c:\program files\mcafee.com\agent\mcdetect.exe
C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
c:\PROGRA~1\COMMON~1\mcafee\mna\mcnasvc.exe
c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
C:\Program Files\McAfee\MPF\MPFSrv.exe
C:\Program Files\Microsoft\Search Enhancement Pack\SeaPort\SeaPort.exe
svchost.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
c:\TOSHIBA\IVP\swupdate\swupdtmr.exe
C:\Program Files\TOSHIBA\TOSHIBA Applet\TAPPSRV.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe
C:\WINDOWS\system32\dllhost.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\System32\svchost.exe -k HTTPFilter
C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe
C:\WINDOWS\eHome\ehmsas.exe
C:\toshiba\ivp\ism\ivpsvmgr.exe
C:\Program Files\AVG\AVG9\avgwdsvc.exe
C:\Program Files\AVG\AVG9\avgnsx.exe
C:\Program Files\AVG\AVG9\avgrsx.exe
C:\Program Files\AVG\AVG9\avgchsvx.exe
C:\Program Files\AVG\AVG9\avgtray.exe
C:\Program Files\AVG\AVG9\avgcsrvx.exe
C:\Documents and Settings\Kallis\Local Settings\Application Data\Google\Chrome\Application\chrome.exe
C:\Documents and Settings\Kallis\Local Settings\Application Data\Google\Chrome\Application\chrome.exe
svchost.exe 4
C:\Documents and Settings\Kallis\Local Settings\Application Data\Google\Chrome\Application\chrome.exe
C:\Documents and Settings\Kallis\Local Settings\Application Data\Google\Chrome\Application\chrome.exe
C:\WINDOWS\system32\SNDVOL32.EXE
C:\Documents and Settings\Kallis\Local Settings\Application Data\Google\Chrome\Application\chrome.exe
C:\Documents and Settings\Kallis\Local Settings\Application Data\Google\Chrome\Application\chrome.exe
C:\Documents and Settings\Kallis\Desktop\dds.scr

============== Pseudo HJT Report ===============

uStart Page = hxxp://www.toshibadirect.com/dpdstart
uSearch Bar = hxxp://search.live.com/sphome.aspx
uSearch Page = hxxp://search.live.com
mDefault_Page_URL = hxxp://www.toshibadirect.com/dpdstart
uInternet Connection Wizard,ShellNext = hxxp://www.toshibadirect.com/dpdstart
uSearchURL,(Default) = hxxp://search.yahoo.com/search?fr=mcafee&p=%s
mSearchAssistant = hxxp://search.live.com/sphome.aspx
uURLSearchHooks: McAfee SiteAdvisor Toolbar: {0ebbbe48-bad4-4b4c-8e5a-516abecae064} - c:\progra~1\mcafee\sitead~1\mcieplg.dll
BHO: AcroIEHlprObj Class: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\adobe\acrobat 7.0\activex\AcroIEHelper.dll
BHO: AVG Safe Search: {3ca2f312-6f6e-4b53-a66e-4e65e497c8c0} - c:\program files\avg\avg9\avgssie.dll
BHO: {5C255C8A-E604-49b4-9D64-90988571CECB} - No File
BHO: DriveLetterAccess: {5ca3d70e-1895-11cf-8e15-001234567890} - c:\windows\system32\dla\DLASHX_W.DLL
BHO: Search Helper: {6ebf7485-159f-4bff-a14f-b9e3aac4465b} - c:\program files\microsoft\search enhancement pack\search helper\SEPsearchhelperie.dll
BHO: Groove GFS Browser Helper: {72853161-30c5-4d22-b7f9-0bbc1d38a37e} - c:\program files\microsoft office\office12\GrooveShellExtensions.dll
BHO: scriptproxy: {7db2d5a0-7241-4e79-b68d-6309f01c5231} - c:\program files\mcafee\virusscan\scriptsn.dll
BHO: Windows Live ID Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll
BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - c:\program files\google\googletoolbarnotifier\5.4.4525.1752\swg.dll
BHO: McAfee SiteAdvisor BHO: {b164e929-a1b6-4a06-b104-2cd0e90a88ff} - c:\progra~1\mcafee\sitead~1\mcieplg.dll
BHO: MSN Toolbar BHO: {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - c:\program files\msn toolbar\platform\4.0.0379.0\npwinext.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
TB: McAfee VirusScan: {ba52b914-b692-46c4-b683-905236f6f655} - c:\progra~1\mcafee.com\vso\mcvsshl.dll
TB: McAfee SiteAdvisor Toolbar: {0ebbbe48-bad4-4b4c-8e5a-516abecae064} - c:\progra~1\mcafee\sitead~1\mcieplg.dll
TB: MSN Toolbar: {8dcb7100-df86-4384-8842-8fa844297b3f} - c:\program files\msn toolbar\platform\4.0.0379.0\npwinext.dll
TB: {2318C2B1-4965-11D4-9B18-009027A5CD4F} - No File
EB: Real.com: {fe54fa40-d68c-11d2-98fa-00c0f0318afe} - c:\windows\system32\Shdocvw.dll
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [TOSCDSPD] c:\program files\toshiba\toscdspd\toscdspd.exe
uRun: [Google Update] "c:\documents and settings\kallis\local settings\application data\google\update\GoogleUpdate.exe" /c
uRun: [swg] "c:\program files\google\googletoolbarnotifier\GoogleToolbarNotifier.exe"
mRun: [TFncKy] TFncKy.exe
mRun: [TDispVol] TDispVol.exe
mRun: [igfxtray] c:\windows\system32\igfxtray.exe
mRun: [igfxhkcmd] c:\windows\system32\hkcmd.exe
mRun: [igfxpers] c:\windows\system32\igfxpers.exe
mRun: [ehTray] c:\windows\ehome\ehtray.exe
mRun: [THotkey] c:\program files\toshiba\toshiba applet\thotkey.exe
mRun: [SynTPLpr] c:\program files\synaptics\syntp\SynTPLpr.exe
mRun: [SynTPEnh] c:\program files\synaptics\syntp\SynTPEnh.exe
mRun: [LtMoh] c:\program files\ltmoh\Ltmoh.exe
mRun: [AGRSMMSG] AGRSMMSG.exe
mRun: [NDSTray.exe] NDSTray.exe
mRun: [Tvs] c:\program files\toshiba\tvs\TvsTray.exe
mRun: [TPSMain] TPSMain.exe
mRun: [PadTouch] c:\program files\toshiba\touch and launch\PadExe.exe
mRun: [SmoothView] c:\program files\toshiba\toshiba zooming utility\SmoothView.exe
mRun: [dla] c:\windows\system32\dla\DLACTRLW.exe
mRun: [Pinger] c:\toshiba\ivp\ism\pinger.exe /run
mRun: [VSOCheckTask] "c:\progra~1\mcafee.com\vso\mcmnhdlr.exe" /checktask
mRun: [VirusScan Online] c:\program files\mcafee.com\vso\mcvsshld.exe
mRun: [OASClnt] c:\program files\mcafee.com\vso\oasclnt.exe
mRun: [CFSServ.exe] CFSServ.exe -NoClient
mRun: [GrooveMonitor] "c:\program files\microsoft office\office12\GrooveMonitor.exe"
mRun: [mcagent_exe] "c:\program files\mcafee.com\agent\mcagent.exe" /runkey
mRun: [SunJavaUpdateSched] "c:\program files\common files\java\java update\jusched.exe"
mRun: [MSN Toolbar] "c:\program files\msn toolbar\platform\4.0.0379.0\mswinext.exe"
mRun: [Microsoft Default Manager] "c:\program files\microsoft\search enhancement pack\default manager\DefMgr.exe" -resume
mRun: [QuickTime Task] "c:\program files\quicktime\QTTask.exe" -atboottime
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
mRun: [AVG9_TRAY] c:\progra~1\avg\avg9\avgtray.exe
dRunOnce: [WUAppSetup] c:\program files\common files\logishrd\WUApp32.exe -v 0x046d -p 0x08b2 -f video -m logitech -d 10.5.1.2023
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\ramasst.lnk - c:\windows\system32\RAMASST.exe
IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office12\EXCEL.EXE/3000
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - c:\progra~1\micros~2\office12\ONBttnIE.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~2\office12\REFIEBAR.DLL
IE: {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - {FE54FA40-D68C-11d2-98FA-00C0F0318AFE} - c:\windows\system32\Shdocvw.dll
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_18-windows-i586.cab
DPF: {CAFEEFAC-0015-0000-0004-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_04-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0018-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_18-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_18-windows-i586.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
Handler: dssrequest - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\progra~1\mcafee\sitead~1\McIEPlg.dll
Handler: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - c:\program files\microsoft office\office12\GrooveSystemServices.dll
Handler: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - c:\program files\avg\avg9\avgpp.dll
Handler: sacore - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\progra~1\mcafee\sitead~1\McIEPlg.dll
Notify: avgrsstarter - avgrsstx.dll
Notify: igfxcui - igfxdev.dll
SEH: Groove GFS Stub Execution Hook: {b5a7f190-dda6-4420-b3ba-52453494e6cd} - c:\program files\microsoft office\office12\GrooveShellExtensions.dll

============= SERVICES / DRIVERS ===============

R1 mfehidk;McAfee Inc. mfehidk;c:\windows\system32\drivers\mfehidk.sys [2010-1-5 214664]
R3 mfeavfk;McAfee Inc. mfeavfk;c:\windows\system32\drivers\mfeavfk.sys [2010-2-15 79816]
R3 mfebopk;McAfee Inc. mfebopk;c:\windows\system32\drivers\mfebopk.sys [2010-2-15 35272]
R3 mferkdk;McAfee Inc. mferkdk;c:\windows\system32\drivers\mferkdk.sys [2010-2-15 34248]
R3 mfesmfk;McAfee Inc. mfesmfk;c:\windows\system32\drivers\mfesmfk.sys [2010-2-15 40552]
R4 PCTCore;PCTools KDS;c:\windows\system32\drivers\pctcore.sys --> c:\windows\system32\drivers\PCTCore.sys [?]

=============== Created Last 30 ================

2010-07-17 00:10:31 0 d-----w- c:\program files\GPLGS
2010-07-17 00:08:07 87552 ----a-w- c:\windows\system32\cpwmon2k.dll
2010-07-15 00:32:47 0 d--h--w- C:\$AVG
2010-07-15 00:26:17 12536 ----a-w- c:\windows\system32\avgrsstx.dll
2010-07-15 00:26:14 243024 ----a-w- c:\windows\system32\drivers\avgtdix.sys
2010-07-15 00:26:07 216400 ----a-w- c:\windows\system32\drivers\avgldx86.sys
2010-07-15 00:25:48 0 d-----w- c:\windows\system32\drivers\Avg
2010-07-15 00:22:44 0 d-----w- c:\program files\AVG
2010-07-15 00:22:21 0 d-----w- c:\docume~1\alluse~1\applic~1\avg9
2010-07-14 01:36:24 744448 -c----w- c:\windows\system32\dllcache\helpsvc.exe
2010-07-12 22:13:21 0 d-----w- c:\docume~1\kallis\applic~1\Uniblue
2010-07-09 22:18:02 0 d-----w- c:\program files\Acro Software
2010-07-08 14:53:21 0 d-----w- c:\program files\Perfect Optimizer

==================== Find3M ====================

2010-05-02 05:22:50 1851264 ----a-w- c:\windows\system32\win32k.sys
2010-04-20 05:30:08 285696 ----a-w- c:\windows\system32\atmfd.dll

============= FINISH: 21:10:44.93 ===============

I keep trying to scan with GMER but everytime it makes my computer screen go black and I have to reboot.

Edited by blindwuzi, 16 July 2010 - 09:19 PM.

Hello and Welcome to the forums!

My name is Gringo and I'll be glad to help you with your computer problems.

Somethings to remember while we are working together.

1. Do not run any other tool untill instructed to do so!
2. Do not Attach logs unless I ask you to.
3. Tell me about any problems that have occurred during the fix.
4. Tell me of any other symptoms you may be having as these can help also.
5. Do not run anything while running a fix.
6. Do not run any other tool untill instructed to do so!

In the upper right hand corner of the topic you will see a button called Options. If you click on this in the drop-down menu you can choose Track this topic. By doing this and then choosing Immediate E-Mail notification and then clicking on Proceed you will be advised when we respond to your topic and facilitate the cleaning of your machine.

Note** If you are having problems posting the complete log into this thread upload them here http://www.rapidshare.com/ and post the links in this thread

Please print out or make a copy in notpad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.


Gmer is the best but can be hard to get a log lets try this and see what we get.

Scan With RKUnHooker

• Please Download Rootkit Unhooker Save it to your desktop.
• Now double-click on RKUnhookerLE.exe to run it.
• Click the Report tab, then click Scan.
• Check (Tick) Drivers, Stealth. Uncheck the rest. then Click OK.
• Wait till the scanner has finished and then click File, Save Report.
• Save the report somewhere where you can find it. Click Close.

Copy the entire contents of the report and paste it in a reply here.

Note** you may get this warning it is ok, just ignore

"Rootkit Unhooker has detected a parasite inside itself!
It is recommended to remove parasite, okay?"

MBRCheck

Please also download MBRCheck to your desktop

• Double click MBRCheck.exe to run (vista and Win 7 right click and select Run as Administrator)
• It will show a Black screen with some data on it
• a report called MBRcheck will be on your desktop
• open this report
• Right click on the screen and select > Select All
• Press Control+C
• now please copy that report to this thread

let me have both reports please

Gringo

RkU Version: 3.8.388.590, Type LE (SR2)
==============================================
OS Name: Windows XP
Version 5.1.2600 (Service Pack 3)
Number of processors #1
==============================================
>Drivers
==============================================
0xA9D61000 C:\WINDOWS\system32\drivers\RtkHDAud.sys 4247552 bytes (Realtek Semiconductor Corp., Realtek® High Definition Audio Function Driver)
0x804D7000 C:\WINDOWS\system32\ntoskrnl.exe 2189952 bytes (Microsoft Corporation, NT Kernel & System)
0x804D7000 PnpManager 2189952 bytes
0x804D7000 RAW 2189952 bytes
0x804D7000 WMIxWDM 2189952 bytes
0xBF800000 Win32k 1851392 bytes
0xBF800000 C:\WINDOWS\System32\win32k.sys 1851392 bytes (Microsoft Corporation, Multi-User Win32 Driver)
0xF689C000 C:\WINDOWS\system32\DRIVERS\w39n51.sys 1429504 bytes (Intel® Corporation, Intel® Wireless LAN Driver)
0xF6A35000 C:\WINDOWS\system32\DRIVERS\ialmnt5.sys 1355776 bytes (Intel Corporation, Intel Graphics Miniport Driver)
0xA9BF8000 C:\WINDOWS\system32\DRIVERS\AGRSM.sys 1126400 bytes (Agere Systems, SoftModem Device Driver)
0xBF077000 C:\WINDOWS\System32\ialmdd5.DLL 925696 bytes (Intel Corporation, DirectDraw® Driver for Intel® Graphics Technology)
0xF752D000 Ntfs.sys 577536 bytes (Microsoft Corporation, NT File System Driver)
0xA990E000 C:\WINDOWS\system32\DRIVERS\mrxsmb.sys 458752 bytes (Microsoft Corporation, Windows NT SMB Minirdr)
0xF5EB6000 C:\WINDOWS\system32\DRIVERS\update.sys 385024 bytes (Microsoft Corporation, Update Driver)
0xA9A7A000 C:\WINDOWS\system32\DRIVERS\tcpip.sys 364544 bytes (Microsoft Corporation, TCP/IP Protocol Driver)
0xA8A4C000 C:\WINDOWS\System32\Drivers\HTTP.sys 266240 bytes (Microsoft Corporation, HTTP Protocol Stack)
0xA9A19000 C:\WINDOWS\System32\Drivers\avgtdix.sys 237568 bytes (AVG Technologies CZ, s.r.o., AVG Network connection watcher)
0xBF042000 C:\WINDOWS\System32\ialmdev5.DLL 217088 bytes (Intel Corporation, Component GHAL Driver)
0xA98A7000 C:\WINDOWS\System32\Drivers\avgldx86.sys 212992 bytes (AVG Technologies CZ, s.r.o., AVG AVI Loader Driver)
0xA98DB000 C:\WINDOWS\system32\drivers\mfehidk.sys 208896 bytes (McAfee, Inc., Host Intrusion Detection Link Driver)
0xF7631000 KR10N.sys 204800 bytes (TOSHIBA CORPORATION, TOSHIBA RAID Driver)
0xF5FB4000 C:\WINDOWS\system32\DRIVERS\rdpdr.sys 196608 bytes (Microsoft Corporation, Microsoft RDP Device redirector)
0xF680D000 C:\WINDOWS\system32\DRIVERS\SynTP.sys 192512 bytes (Synaptics, Inc., Synaptics Touchpad Driver)
0xF76EF000 ACPI.sys 188416 bytes (Microsoft Corporation, ACPI Driver for NT)
0xA8CBD000 C:\WINDOWS\system32\DRIVERS\mrxdav.sys 184320 bytes (Microsoft Corporation, Windows NT WebDav Minirdr)
0xF7500000 NDIS.sys 184320 bytes (Microsoft Corporation, NDIS 5.1 wrapper driver)
0xA7731000 C:\WINDOWS\system32\drivers\kmixer.sys 176128 bytes (Microsoft Corporation, Kernel Mode Audio Mixer)
0xA997E000 C:\WINDOWS\system32\DRIVERS\rdbss.sys 176128 bytes (Microsoft Corporation, Redirected Drive Buffering SubSystem Driver)
0xF69F9000 C:\WINDOWS\system32\DRIVERS\HDAudBus.sys 163840 bytes (Windows ® Server 2003 DDK provider, High Definition Audio Bus Driver v1.0a)
0xA99CB000 C:\WINDOWS\system32\DRIVERS\netbt.sys 163840 bytes (Microsoft Corporation, MBT Transport driver)
0xF6850000 C:\WINDOWS\system32\drivers\tifm21.sys 163840 bytes (Texas Instruments, tifm21.sys)
0xA9A53000 C:\WINDOWS\System32\Drivers\Mpfp.sys 159744 bytes (McAfee, Inc., McAfee Personal Firewall Plus Driver)
0xF767B000 dmio.sys 155648 bytes (Microsoft Corp., Veritas Software, NT Disk Manager I/O Driver)
0xA99F3000 C:\WINDOWS\system32\DRIVERS\ipnat.sys 155648 bytes (Microsoft Corporation, IP Network Address Translator)
0xA9D3D000 C:\WINDOWS\system32\drivers\portcls.sys 147456 bytes (Microsoft Corporation, Port Class (Class Driver for Port/Miniport Devices))
0xF6878000 C:\WINDOWS\system32\DRIVERS\USBPORT.SYS 147456 bytes (Microsoft Corporation, USB 1.1 & 2.0 Port Driver)
0xF67EA000 C:\WINDOWS\system32\DRIVERS\ks.sys 143360 bytes (Microsoft Corporation, Kernel CSA Library)
0xA99A9000 C:\WINDOWS\System32\drivers\afd.sys 139264 bytes (Microsoft Corporation, Ancillary Function Driver for WinSock)
0xBF020000 C:\WINDOWS\System32\ialmdnt5.dll 139264 bytes (Intel Corporation, Controller Hub for Intel Graphics Driver)
0x806EE000 ACPI_HAL 131840 bytes
0x806EE000 C:\WINDOWS\system32\hal.dll 131840 bytes (Microsoft Corporation, Hardware Abstraction Layer DLL)
0xF75F9000 fltmgr.sys 131072 bytes (Microsoft Corporation, Microsoft Filesystem Filter Manager)
0xF76A1000 ftdisk.sys 126976 bytes (Microsoft Corporation, FT Disk Driver)
0xF76C0000 pcmcia.sys 122880 bytes (Microsoft Corporation, PCMCIA Bus Driver)
0xF74E6000 Mup.sys 106496 bytes (Microsoft Corporation, Multiple UNC Provider driver)
0xA9AF7000 C:\WINDOWS\System32\Drivers\meiudf.sys 102400 bytes (Matsubleepa Electric Industrial Co.,Ltd., DVD-RAM UDF File System Driver)
0xF7663000 atapi.sys 98304 bytes (Microsoft Corporation, IDE/ATAPI Port Driver)
0xA95CF000 C:\WINDOWS\System32\DLA\DLAUDFAM.SYS 98304 bytes (Sonic Solutions, Drive Letter Access Component)
0xA969D000 C:\WINDOWS\System32\Drivers\dump_atapi.sys 98304 bytes
0xF7619000 C:\WINDOWS\system32\drivers\SCSIPORT.SYS 98304 bytes (Microsoft Corporation, SCSI Port Driver)
0xF75BA000 KSecDD.sys 94208 bytes (Microsoft Corporation, Kernel Security Support Provider Interface)
0xF62FC000 C:\WINDOWS\system32\DRIVERS\ndiswan.sys 94208 bytes (Microsoft Corporation, MS PPP Framing Driver (Strong Encryption))
0xA95E7000 C:\WINDOWS\System32\DLA\DLAIFS_M.SYS 90112 bytes (Sonic Solutions, Drive Letter Access Component)
0xA95B9000 C:\WINDOWS\System32\DLA\DLAUDF_M.SYS 90112 bytes (Sonic Solutions, Drive Letter Access Component)
0xF75D1000 DRVMCDB.SYS 90112 bytes (Sonic Solutions, Device Driver)
0xA9234000 C:\WINDOWS\system32\drivers\wdmaud.sys 86016 bytes (Microsoft Corporation, MMSYSTEM Wave/Midi API mapper)
0xF683C000 C:\WINDOWS\system32\DRIVERS\sdbus.sys 81920 bytes (Microsoft Corporation, SecureDigital Bus Driver)
0xF6A21000 C:\WINDOWS\system32\DRIVERS\VIDEOPRT.SYS 81920 bytes (Microsoft Corporation, Video Port Driver)
0xA9AD3000 C:\WINDOWS\system32\DRIVERS\ipsec.sys 77824 bytes (Microsoft Corporation, IPSec Driver)
0xBF000000 C:\WINDOWS\System32\drivers\dxg.sys 73728 bytes (Microsoft Corporation, DirectX Graphics Driver)
0xA8062000 C:\WINDOWS\system32\drivers\mfeavfk.sys 73728 bytes (McAfee, Inc., Anti-Virus File System Filter Driver)
0xF75E7000 sr.sys 73728 bytes (Microsoft Corporation, System Restore Filesystem Filter Driver)
0xF76DE000 pci.sys 69632 bytes (Microsoft Corporation, NT Plug and Play PCI Enumerator)
0xF62EB000 C:\WINDOWS\system32\DRIVERS\psched.sys 69632 bytes (Microsoft Corporation, MS QoS Packet Scheduler)
0xA9AE6000 C:\WINDOWS\System32\Drivers\Udfs.SYS 69632 bytes (Microsoft Corporation, UDF File System Driver)
0xA9BE8000 C:\WINDOWS\System32\Drivers\Cdfs.SYS 65536 bytes (Microsoft Corporation, CD-ROM File System Driver)
0xF79AE000 C:\WINDOWS\system32\DRIVERS\cdrom.sys 65536 bytes (Microsoft Corporation, SCSI CD-ROM Driver)
0xF77BE000 C:\WINDOWS\system32\DRIVERS\nic1394.sys 65536 bytes (Microsoft Corporation, IEEE1394 Ndis Miniport and Call Manager)
0xF774E000 ohci1394.sys 65536 bytes (Microsoft Corporation, 1394 OpenHCI Port Driver)
0xF788E000 C:\WINDOWS\system32\DRIVERS\arp1394.sys 61440 bytes (Microsoft Corporation, IP/1394 Arp Client)
0xF77DE000 C:\WINDOWS\system32\drivers\drmk.sys 61440 bytes (Microsoft Corporation, Microsoft Kernel DRM Descrambler Filter)
0xF77CE000 C:\WINDOWS\system32\DRIVERS\redbook.sys 61440 bytes (Microsoft Corporation, Redbook Audio Filter Driver)
0xF5F34000 C:\WINDOWS\system32\drivers\sysaudio.sys 61440 bytes (Microsoft Corporation, System Audio WDM Filter)
0xF784E000 C:\WINDOWS\system32\DRIVERS\usbhub.sys 61440 bytes (Microsoft Corporation, Default Hub Driver for USB)
0xF775E000 C:\WINDOWS\system32\DRIVERS\1394BUS.SYS 57344 bytes (Microsoft Corporation, 1394 Bus Device Driver)
0xBF012000 C:\WINDOWS\System32\ialmrnt5.dll 57344 bytes (Intel Corporation, Controller Hub for Intel Graphics Driver)
0xF779E000 C:\WINDOWS\system32\DRIVERS\CLASSPNP.SYS 53248 bytes (Microsoft Corporation, SCSI Class System Dll)
0xF798E000 C:\WINDOWS\system32\DRIVERS\i8042prt.sys 53248 bytes (Microsoft Corporation, i8042 Port Driver)
0xF78FE000 C:\WINDOWS\system32\DRIVERS\rasl2tp.sys 53248 bytes (Microsoft Corporation, RAS L2TP mini-port/call-manager driver)
0xF777E000 VolSnap.sys 53248 bytes (Microsoft Corporation, Volume Shadow Copy Driver)
0xF791E000 C:\WINDOWS\system32\DRIVERS\raspptp.sys 49152 bytes (Microsoft Corporation, Peer-to-Peer Tunneling Protocol)
0xF78BE000 C:\WINDOWS\System32\Drivers\Fips.SYS 45056 bytes (Microsoft Corporation, FIPS Crypto Driver)
0xF799E000 C:\WINDOWS\system32\DRIVERS\imapi.sys 45056 bytes (Microsoft Corporation, IMAPI Kernel Driver)
0xF776E000 MountMgr.sys 45056 bytes (Microsoft Corporation, Mount Manager)
0xF790E000 C:\WINDOWS\system32\DRIVERS\raspppoe.sys 45056 bytes (Microsoft Corporation, RAS PPPoE mini-port/call-manager driver)
0xF77EE000 C:\WINDOWS\system32\DRIVERS\Tvs.sys 45056 bytes (TOSHIBA Corporation, TOSHIBA Audio Filter Driver)
0xA9705000 C:\WINDOWS\System32\Drivers\DRVNDDM.SYS 40960 bytes (Sonic Solutions, Device Driver Manager)
0xF773E000 isapnp.sys 40960 bytes (Microsoft Corporation, PNP ISA Bus Driver)
0xF794E000 C:\WINDOWS\System32\Drivers\NDProxy.SYS 40960 bytes (Microsoft Corporation, NDIS Proxy)
0xF793E000 C:\WINDOWS\system32\DRIVERS\termdd.sys 40960 bytes (Microsoft Corporation, Terminal Server Driver)
0xF77FE000 C:\WINDOWS\system32\DRIVERS\csiidecoder_kern_i386.sys 36864 bytes (-, SRS Labs CSII Decoder Kernel DLL)
0xF778E000 disk.sys 36864 bytes (Microsoft Corporation, PnP Disk Driver)
0xF797E000 C:\WINDOWS\system32\DRIVERS\intelppm.sys 36864 bytes (Microsoft Corporation, Processor Device Driver)
0xF786E000 C:\WINDOWS\system32\DRIVERS\ipfltdrv.sys 36864 bytes (Microsoft Corporation, IP FILTER DRIVER)
0xA7A89000 C:\WINDOWS\system32\drivers\mfesmfk.sys 36864 bytes (McAfee, Inc., System Monitor Filter Driver)
0xF792E000 C:\WINDOWS\system32\DRIVERS\msgpc.sys 36864 bytes (Microsoft Corporation, MS General Packet Classifier)
0xF78AE000 C:\WINDOWS\system32\DRIVERS\netbios.sys 36864 bytes (Microsoft Corporation, NetBIOS interface driver)
0xA794C000 C:\WINDOWS\System32\Drivers\Normandy.SYS 36864 bytes (RKU Driver)
0xF787E000 C:\WINDOWS\system32\DRIVERS\wanarp.sys 36864 bytes (Microsoft Corporation, MS Remote Access and Routing ARP Driver)
0xF7A5E000 C:\WINDOWS\System32\Drivers\Modem.SYS 32768 bytes (Microsoft Corporation, Modem Device Driver)
0xF7AAE000 C:\WINDOWS\System32\Drivers\Npfs.SYS 32768 bytes (Microsoft Corporation, NPFS Driver)
0xF7A2E000 C:\WINDOWS\system32\DRIVERS\tsxt_kern_i386.sys 32768 bytes (-, SRS Labs TruSurround XT kernel DLL)
0xF7ACE000 C:\WINDOWS\system32\DRIVERS\usbehci.sys 32768 bytes (Microsoft Corporation, EHCI eUSB Miniport Driver)
0xF7A7E000 C:\WINDOWS\System32\DLA\DLABOIOM.SYS 28672 bytes (Sonic Solutions, Drive Letter Access Component)
0xA97CD000 C:\WINDOWS\system32\drivers\mfebopk.sys 28672 bytes (McAfee, Inc., Buffer Overflow Protection Driver)
0xF79BE000 C:\WINDOWS\system32\DRIVERS\PCIIDEX.SYS 28672 bytes (Microsoft Corporation, PCI IDE Bus Driver Extension)
0xF7A46000 C:\WINDOWS\system32\DRIVERS\wowhd_kern_i386.sys 28672 bytes (SRS Labs, Inc., WOW HD kernel mode DLL for Windows)
0xF7ABE000 C:\WINDOWS\System32\Drivers\avgmfx86.sys 24576 bytes (AVG Technologies CZ, s.r.o., AVG Resident Shield Minifilter Driver)
0xF7A96000 C:\WINDOWS\System32\Drivers\DLARTL_N.SYS 24576 bytes (Sonic Solutions, Shared Driver Component)
0xF7AEE000 C:\WINDOWS\system32\DRIVERS\GEARAspiWDM.sys 24576 bytes (GEAR Software Inc., CD DVD Filter)
0xF7AE6000 C:\WINDOWS\system32\drivers\iviaspi.sys 24576 bytes (InterVideo, Inc., InterVideo ASPI Shell)
0xF7AD6000 C:\WINDOWS\system32\DRIVERS\kbdclass.sys 24576 bytes (Microsoft Corporation, Keyboard Class Driver)
0xF7ADE000 C:\WINDOWS\system32\DRIVERS\mouclass.sys 24576 bytes (Microsoft Corporation, Mouse Class Driver)
0xF7AC6000 C:\WINDOWS\system32\DRIVERS\usbuhci.sys 24576 bytes (Microsoft Corporation, UHCI USB Miniport Driver)
0xF7A9E000 C:\WINDOWS\System32\drivers\vga.sys 24576 bytes (Microsoft Corporation, VGA/Super VGA Video Driver)
0xF7AA6000 C:\WINDOWS\System32\Drivers\Msfs.SYS 20480 bytes (Microsoft Corporation, Mailslot driver)
0xF79C6000 PartMgr.sys 20480 bytes (Microsoft Corporation, Partition Manager)
0xF7A1E000 C:\WINDOWS\system32\DRIVERS\ptilink.sys 20480 bytes (Parallel Technologies, Inc., Parallel Technologies DirectParallel IO Library)
0xF79CE000 PxHelp20.sys 20480 bytes (Sonic Solutions, Px Engine Device Driver for Windows 2000/XP)
0xF7A26000 C:\WINDOWS\system32\DRIVERS\raspti.sys 20480 bytes (Microsoft Corporation, PTI DirectParallel® mini-port/call-manager driver)
0xF7A16000 C:\WINDOWS\system32\DRIVERS\TDI.SYS 20480 bytes (Microsoft Corporation, TDI Wrapper)
0xF79F6000 C:\WINDOWS\System32\watchdog.sys 20480 bytes (Microsoft Corporation, Watchdog Driver)
0xF7B56000 C:\WINDOWS\system32\DRIVERS\BATTC.SYS 16384 bytes (Microsoft Corporation, Battery Class Driver)
0xF7C1E000 C:\WINDOWS\system32\DRIVERS\CmBatt.sys 16384 bytes (Microsoft Corporation, Control Method Battery Driver)
0xA9679000 C:\WINDOWS\System32\DLA\DLAOPIOM.SYS 16384 bytes (Sonic Solutions, Drive Letter Access Component)
0xF7BDE000 C:\WINDOWS\system32\DRIVERS\mssmbios.sys 16384 bytes (Microsoft Corporation, System Management BIOS Driver)
0xA9619000 C:\WINDOWS\system32\DRIVERS\ndisuio.sys 16384 bytes (Microsoft Corporation, NDIS User mode I/O Driver)
0xF7B5A000 ACPIEC.sys 12288 bytes (Microsoft Corporation, ACPI Embedded Controller Driver)
0xF7B4E000 C:\WINDOWS\system32\BOOTVID.dll 12288 bytes (Microsoft Corporation, VGA Boot Driver)
0xF7B52000 compbatt.sys 12288 bytes (Microsoft Corporation, Composite Battery Driver)
0xA986A000 C:\WINDOWS\System32\drivers\Dxapi.sys 12288 bytes (Microsoft Corporation, DirectX API Driver)
0xF74A1000 C:\WINDOWS\system32\DRIVERS\ndistapi.sys 12288 bytes (Microsoft Corporation, NDIS 3.0 connection wrapper driver)
0xA9615000 C:\WINDOWS\system32\DRIVERS\netdevio.sys 12288 bytes (TOSHIBA Corporation., Network Device Usermode I/O protocol)
0xF7C26000 C:\WINDOWS\system32\drivers\pfc.sys 12288 bytes (Padus, Inc., Padus® ASPI Shell)
0xF7C02000 C:\WINDOWS\system32\DRIVERS\rasacd.sys 12288 bytes (Microsoft Corporation, RAS Automatic Connection Driver)
0xF7BE2000 C:\WINDOWS\system32\DRIVERS\tbiosdrv.sys 12288 bytes
0xF7C6C000 C:\WINDOWS\System32\Drivers\ASCTRM.SYS 8192 bytes (Windows ® 2000 DDK provider, TR Manager)
0xF7CA0000 C:\WINDOWS\System32\Drivers\Beep.SYS 8192 bytes (Microsoft Corporation, BEEP Driver)
0xF7C76000 C:\WINDOWS\System32\Drivers\DLACDBHM.SYS 8192 bytes (Sonic Solutions, Shared Driver Component)
0xF7CF4000 C:\WINDOWS\System32\DLA\DLAPoolM.SYS 8192 bytes (Sonic Solutions, Drive Letter Access Component)
0xF7C42000 dmload.sys 8192 bytes (Microsoft Corp., Veritas Software., NT Disk Manager Startup Driver)
0xF7CEC000 C:\WINDOWS\System32\Drivers\dump_WMILIB.SYS 8192 bytes
0xF7C9E000 C:\WINDOWS\System32\Drivers\Fs_Rec.SYS 8192 bytes (Microsoft Corporation, File System Recognizer Driver)
0xF7C3E000 C:\WINDOWS\system32\KDCOM.DLL 8192 bytes (Microsoft Corporation, Kernel Debugger HW Extension DLL)
0xF7CA2000 C:\WINDOWS\System32\Drivers\mnmdd.SYS 8192 bytes (Microsoft Corporation, Frame buffer simulator)
0xF7C8C000 C:\WINDOWS\system32\DRIVERS\NBSMI.sys 8192 bytes (Toshiba Corporation, Toshiba Notebook PC SMI Driver)
0xF7CA4000 C:\WINDOWS\System32\DRIVERS\RDPCDD.sys 8192 bytes (Microsoft Corporation, RDP Miniport)
0xF7C8A000 C:\WINDOWS\system32\DRIVERS\swenum.sys 8192 bytes (Microsoft Corporation, Plug and Play Software Device Enumerator)
0xF7C74000 C:\WINDOWS\system32\DRIVERS\USBD.SYS 8192 bytes (Microsoft Corporation, Universal Serial Bus Driver)
0xF7C40000 C:\WINDOWS\system32\DRIVERS\WMILIB.SYS 8192 bytes (Microsoft Corporation, WMILIB WMI support library Dll)
0xF7DF0000 C:\WINDOWS\system32\DRIVERS\audstub.sys 4096 bytes (Microsoft Corporation, AudStub Driver)
0xF7D44000 C:\WINDOWS\System32\DLA\DLADResN.SYS 4096 bytes (Sonic Solutions, Drive Letter Access Component)
0xF7E55000 C:\WINDOWS\System32\drivers\dxgthk.sys 4096 bytes (Microsoft Corporation, DirectX Graphics Driver Thunk)
0xF7DAE000 C:\WINDOWS\System32\Drivers\Null.SYS 4096 bytes (Microsoft Corporation, NULL Driver)
0xF7D07000 C:\WINDOWS\system32\DRIVERS\OPRGHDLR.SYS 4096 bytes (Microsoft Corporation, ACPI Operation Registration Driver)
0xF7D06000 pciide.sys 4096 bytes (Microsoft Corporation, Generic PCI IDE Bus Driver)
==============================================
>Stealth
==============================================
0x03AD0000 Hidden Image-->System.Windows.dll [ EPROCESS 0x86027DA0 ] PID: 2024, 1069056 bytes
0x03AA0000 Hidden Image-->System.Windows.Browser.dll [ EPROCESS 0x86027DA0 ] PID: 2024, 143360 bytes
0x7BF20000 Hidden Image-->System.Net.dll [ EPROCESS 0x86027DA0 ] PID: 2024, 200704 bytes
0x79000000 Hidden Image-->system.dll [ EPROCESS 0x86027DA0 ] PID: 2024, 241664 bytes
0x6C3A0000 Hidden Image-->System.Core.dll [ EPROCESS 0x86027DA0 ] PID: 2024, 290816 bytes
0x6C6D0000 Hidden Image-->System.Xml.dll [ EPROCESS 0x86027DA0 ] PID: 2024, 331776 bytes
0x03BE0000 Hidden Image-->System.Runtime.Serialization.dll [ EPROCESS 0x86027DA0 ] PID: 2024, 421888 bytes
0x6C680000 Hidden Image-->System.ServiceModel.Web.dll [ EPROCESS 0x86027DA0 ] PID: 2024, 77824 bytes


MBRCheck, version 1.1.1

© 2010, AD



\\.\C: --> \\.\PhysicalDrive0



Size Device Name MBR Status

--------------------------------------------

74 GB \\.\PhysicalDrive0 Known-bad MBR code detected (Whistler / Black Internet)!





Found non-standard or infected MBR.

Enter 'Y' and hit ENTER for more options, or 'N' to exit:

Greetings

Please print out or make a copy in notpad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.

Run MBRCheck.exe

• Run MBRCheck.exe
• Wait until you see the following line: Enter 'Y' and hit ENTER for more options, or 'N' to exit:
• Please push the 'Y' key and then press Enter
• When program ask you Enter your choice: enter 2 and press the Enter key
• Now the program will ask you "Enter the physical disk number to fix (0-99, -1 to cancel):"
• Enter 0 and press the Enter key.
• The program will show Available MBR codes:, followed by a list of operating systems. Please enter 1 for Windows XP, and then press Enter.
• Restart your PC.

After you restart the PC

• Double click MBRCheck.exe to run (vista and Win 7 right click and select Run as Administrator)
• It will show a Black screen with some data on it
• a report called MBRcheck will be on your desktop
• open this report
• Right click on the screen and select > Select All
• Press Control+C
• now please copy that report to this thread

Run Combofix:

Please visit this webpage for download links, and instructions for running the tool:

http://www.bleepingcomputer.com/combofix/how-to-use-combofix

Please ensure you read this guide carefully and install the Recovery Console first.

The Windows Recovery Console will allow you to boot up into a special recovery (repair) mode.
This allows us to more easily help you should your computer have a problem after an attempted removal of malware.
It is a simple procedure that will only take a few moments of your time.

Once installed, you should see a blue screen prompt that says:

The Recovery Console was successfully installed.
Please continue as follows:

• Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.
• Click Yes to allow ComboFix to continue scanning for malware.

When the tool is finished, it will produce a report for you.

Please include the report in your next post:

C:\ComboFix.txt

"information and logs"

In your next post I need the following

1. Log from Combofix
2. report from MBRcheck
3. let me know of any problems you may have had
4. How is the computer doing now?

Gringo

It asks me to type YES if I wanted to fix the MRB code however since it was not in the instructions I just restarted the computer after I entered "1" for Windows XP.



ComboFix 10-07-16.01 - Kallis 07/17/2010 17:43:39.1.1 - x86
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.1014.454 [GMT -4:00]
Running from: c:\documents and settings\Kallis\Desktop\ComboFix.exe
.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.

c:\program files\Perfect Optimizer
c:\program files\Perfect Optimizer\PerfectOptimizer.ini
c:\windows\system32\Thumbs.db
c:\windows\xpsp1hfm.log

.
((((((((((((((((((((((((( Files Created from 2010-06-17 to 2010-07-17 )))))))))))))))))))))))))))))))
.

2010-07-17 21:23 . 2010-07-17 21:23 -------- d-----w- c:\documents and settings\Kallis\Application Data\AVG9
2010-07-17 00:10 . 2010-07-17 00:10 -------- d-----w- c:\program files\GPLGS
2010-07-17 00:08 . 2009-11-05 12:39 87552 ----a-w- c:\windows\system32\cpwmon2k.dll
2010-07-15 00:32 . 2010-07-15 00:32 -------- d-----w- C:\$AVG
2010-07-15 00:26 . 2010-07-15 00:26 12536 ----a-w- c:\windows\system32\avgrsstx.dll
2010-07-15 00:26 . 2010-07-15 00:26 243024 ----a-w- c:\windows\system32\drivers\avgtdix.sys
2010-07-15 00:26 . 2010-07-15 00:26 216400 ----a-w- c:\windows\system32\drivers\avgldx86.sys
2010-07-15 00:26 . 2010-07-15 00:26 29584 ----a-w- c:\windows\system32\drivers\avgmfx86.sys
2010-07-15 00:25 . 2010-07-17 21:10 -------- d-----w- c:\windows\system32\drivers\Avg
2010-07-15 00:22 . 2010-07-15 00:22 -------- d-----w- c:\program files\AVG
2010-07-15 00:22 . 2010-07-15 00:22 -------- d-----w- c:\documents and settings\All Users\Application Data\avg9
2010-07-14 01:36 . 2010-06-14 14:31 744448 -c----w- c:\windows\system32\dllcache\helpsvc.exe
2010-07-12 22:13 . 2010-07-12 22:13 -------- d-----w- c:\documents and settings\Kallis\Application Data\Uniblue
2010-07-09 22:22 . 2010-07-17 00:11 -------- d-----w- c:\documents and settings\Kallis\Local Settings\Application Data\CutePDF Writer
2010-07-09 22:18 . 2010-07-17 00:07 -------- d-----w- c:\program files\Acro Software

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2010-07-15 00:50 . 2006-02-17 09:57 -------- d-----w- c:\program files\DIGStream
2010-07-14 15:52 . 2010-02-16 01:19 -------- d-----w- c:\documents and settings\All Users\Application Data\Microsoft Help
2010-07-13 01:04 . 2010-06-12 19:50 -------- d---a-w- c:\documents and settings\All Users\Application Data\TEMP
2010-06-24 17:01 . 2010-02-16 01:50 -------- d-----w- c:\program files\McAfee
2010-06-16 22:49 . 2010-04-17 04:48 -------- d-----w- c:\documents and settings\Kallis\Application Data\Apple Computer
2010-06-14 14:31 . 2006-02-15 15:36 744448 ----a-w- c:\windows\pchealth\helpctr\binaries\helpsvc.exe
2010-06-12 20:01 . 2010-06-12 19:30 -------- d-----w- c:\documents and settings\All Users\Application Data\Google Updater
2010-06-12 19:56 . 2006-02-18 15:56 -------- d-----w- c:\program files\Google
2010-06-12 18:57 . 2006-02-25 04:32 -------- d-----w- c:\program files\Toshiba Games
2010-05-02 05:22 . 2006-02-15 14:04 1851264 ----a-w- c:\windows\system32\win32k.sys
2010-04-20 05:30 . 2006-02-15 14:02 285696 ----a-w- c:\windows\system32\atmfd.dll
.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"TOSCDSPD"="c:\program files\TOSHIBA\TOSCDSPD\toscdspd.exe" [2004-12-30 65536]
"Google Update"="c:\documents and settings\Kallis\Local Settings\Application Data\Google\Update\GoogleUpdate.exe" [2010-02-16 135664]
"swg"="c:\program files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe" [2010-06-12 39408]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"CFSServ.exe"="CFSServ.exe -NoClient" [X]
"TFncKy"="TFncKy.exe" [BU]
"TDispVol"="TDispVol.exe" [2005-03-11 73728]
"igfxtray"="c:\windows\system32\igfxtray.exe" [2005-11-28 98304]
"igfxhkcmd"="c:\windows\system32\hkcmd.exe" [2005-11-28 77824]
"igfxpers"="c:\windows\system32\igfxpers.exe" [2005-11-28 118784]
"ehTray"="c:\windows\ehome\ehtray.exe" [2005-08-05 64512]
"THotkey"="c:\program files\Toshiba\Toshiba Applet\thotkey.exe" [2006-01-05 352256]
"SynTPLpr"="c:\program files\Synaptics\SynTP\SynTPLpr.exe" [2005-12-16 82009]
"SynTPEnh"="c:\program files\Synaptics\SynTP\SynTPEnh.exe" [2005-12-16 761945]
"LtMoh"="c:\program files\ltmoh\Ltmoh.exe" [2004-08-18 184320]
"AGRSMMSG"="AGRSMMSG.exe" [2005-10-15 88203]
"NDSTray.exe"="NDSTray.exe" [BU]
"Tvs"="c:\program files\Toshiba\Tvs\TvsTray.exe" [2005-11-30 73728]
"TPSMain"="TPSMain.exe" [2005-06-01 282624]
"SmoothView"="c:\program files\TOSHIBA\TOSHIBA Zooming Utility\SmoothView.exe" [2005-04-27 122880]
"dla"="c:\windows\system32\dla\DLACTRLW.exe" [2005-10-06 122940]
"Pinger"="c:\toshiba\ivp\ism\pinger.exe" [2005-03-18 151552]
"VSOCheckTask"="c:\progra~1\mcafee.com\vso\mcmnhdlr.exe" [2005-07-09 151552]
"VirusScan Online"="c:\program files\McAfee.com\VSO\mcvsshld.exe" [2005-08-10 163840]
"OASClnt"="c:\program files\McAfee.com\VSO\oasclnt.exe" [2005-08-12 53248]
"GrooveMonitor"="c:\program files\Microsoft Office\Office12\GrooveMonitor.exe" [2008-10-25 31072]
"mcagent_exe"="c:\program files\McAfee.com\Agent\mcagent.exe" [2009-10-29 1218008]
"SunJavaUpdateSched"="c:\program files\Common Files\Java\Java Update\jusched.exe" [2010-01-11 246504]
"MSN Toolbar"="c:\program files\MSN Toolbar\Platform\4.0.0379.0\mswinext.exe" [2009-12-09 240992]
"Microsoft Default Manager"="c:\program files\Microsoft\Search Enhancement Pack\Default Manager\DefMgr.exe" [2009-07-17 288080]
"QuickTime Task"="c:\program files\QuickTime\QTTask.exe" [2010-03-18 421888]
"iTunesHelper"="c:\program files\iTunes\iTunesHelper.exe" [2010-03-26 142120]
"AVG9_TRAY"="c:\progra~1\AVG\AVG9\avgtray.exe" [2010-07-15 2065760]

[HKEY_USERS\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\RunOnce]
"WUAppSetup"="c:\program files\Common Files\logishrd\WUApp32.exe" [2007-02-03 430080]

c:\documents and settings\All Users\Start Menu\Programs\Startup\
RAMASST.lnk - c:\windows\system32\RAMASST.exe [2006-2-15 155648]

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\avgrsstarter]
2010-07-15 00:26 12536 ----a-w- c:\windows\system32\avgrsstx.dll

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\mcmscsvc]
@=""

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\MCODS]
@=""

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\McAfeeAntiVirus]
"DisableMonitoring"=dword:00000001

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\McAfeeFirewall]
"DisableMonitoring"=dword:00000001

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile]
"EnableFirewall"= 0 (0x0)

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"=
"c:\\TOSHIBA\\ivp\\NetInt\\Netint.exe"=
"c:\\TOSHIBA\\Ivp\\ISM\\pinger.exe"= c:\\TOSHIBA\\IVP\\ISM\\pinger.exe
"c:\\Program Files\\Common Files\\AOL\\Loader\\aolload.exe"=
"c:\\Program Files\\Common Files\\AolCoach\\en_en\\player\\AOLNySEV.exe"=
"c:\\Program Files\\Messenger\\msmsgs.exe"=
"c:\\Program Files\\Windows Live\\Messenger\\wlcsdk.exe"=
"c:\\Program Files\\Windows Live\\Messenger\\msnmsgr.exe"=
"c:\\Program Files\\Microsoft Office\\Office12\\OUTLOOK.EXE"=
"c:\\Program Files\\Microsoft Office\\Office12\\GROOVE.EXE"=
"c:\\Program Files\\Microsoft Office\\Office12\\ONENOTE.EXE"=
"c:\\Program Files\\Common Files\\McAfee\\MNA\\McNASvc.exe"=
"%windir%\\Network Diagnostic\\xpnetdiag.exe"=
"c:\\Program Files\\TOSHIBA\\ConfigFree\\cfmain.exe"=
"c:\\Program Files\\TOSHIBA\\Windows Utilities\\TACSPROP.exe"=
"c:\\Program Files\\iTunes\\iTunes.exe"=
"c:\\Program Files\\AVG\\AVG9\\avgupd.exe"=
"c:\\Program Files\\AVG\\AVG9\\avgnsx.exe"=

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\GloballyOpenPorts\List]
"3389:TCP"= 3389:TCP:@xpsp2res.dll,-22009

R1 AvgLdx86;AVG Free AVI Loader Driver x86;c:\windows\system32\drivers\avgldx86.sys [7/14/2010 8:26 PM 216400]
R1 AvgTdiX;AVG Free Network Redirector;c:\windows\system32\drivers\avgtdix.sys [7/14/2010 8:26 PM 243024]
R2 avg9wd;AVG Free WatchDog;c:\program files\AVG\AVG9\avgwdsvc.exe [7/14/2010 8:24 PM 308136]
R2 McAfee SiteAdvisor Service;McAfee SiteAdvisor Service;c:\progra~1\mcafee\SITEAD~1\mcsacore.exe [2/15/2010 10:53 PM 93320]
S2 gupdate;Google Update Service (gupdate);c:\program files\Google\Update\GoogleUpdate.exe [6/12/2010 3:33 PM 136176]
.
Contents of the 'Scheduled Tasks' folder

2010-07-17 c:\windows\Tasks\Google Software Updater.job
- c:\program files\Google\Common\Google Updater\GoogleUpdaterService.exe [2010-06-12 19:30]

2010-07-17 c:\windows\Tasks\GoogleUpdateTaskMachineCore.job
- c:\program files\Google\Update\GoogleUpdate.exe [2010-06-12 19:33]

2010-07-17 c:\windows\Tasks\GoogleUpdateTaskMachineUA.job
- c:\program files\Google\Update\GoogleUpdate.exe [2010-06-12 19:33]

2010-07-16 c:\windows\Tasks\GoogleUpdateTaskUserS-1-5-21-1732313099-599675654-2185614518-1005Core.job
- c:\documents and settings\Kallis\Local Settings\Application Data\Google\Update\GoogleUpdate.exe [2010-02-16 00:46]

2010-07-17 c:\windows\Tasks\GoogleUpdateTaskUserS-1-5-21-1732313099-599675654-2185614518-1005UA.job
- c:\documents and settings\Kallis\Local Settings\Application Data\Google\Update\GoogleUpdate.exe [2010-02-16 00:46]

2010-02-16 c:\windows\Tasks\McDefragTask.job
- c:\progra~1\mcafee\mqc\QcConsol.exe [2010-02-16 20:22]

2010-04-01 c:\windows\Tasks\McQcTask.job
- c:\progra~1\mcafee\mqc\QcConsol.exe [2010-02-16 20:22]
.
.
------- Supplementary Scan -------
.
uStart Page = hxxp://www.toshibadirect.com/dpdstart
uInternet Connection Wizard,ShellNext = hxxp://www.toshibadirect.com/dpdstart
uSearchURL,(Default) = hxxp://search.yahoo.com/search?fr=mcafee&p=%s
IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~2\Office12\EXCEL.EXE/3000
.
- - - - ORPHANS REMOVED - - - -

HKLM-Run-PadTouch - c:\program files\TOSHIBA\Touch and Launch\PadExe.exe



**************************************************************************

catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2010-07-17 17:48
Windows 5.1.2600 Service Pack 3 NTFS

scanning hidden processes ...

scanning hidden autostart entries ...

scanning hidden files ...

scan completed successfully
hidden files: 0

**************************************************************************
.
Completion time: 2010-07-17 17:51:49
ComboFix-quarantined-files.txt 2010-07-17 21:51

Pre-Run: 59,943,796,736 bytes free
Post-Run: 60,280,872,960 bytes free

WindowsXP-KB310994-SP2-Pro-BootDisk-ENU.exe
[boot loader]
timeout=2
default=multi(0)disk(0)rdisk(0)partition(1)\WINDOWS
[operating systems]
c:\cmdcons\BOOTSECT.DAT="Microsoft Windows Recovery Console" /cmdcons
multi(0)disk(0)rdisk(0)partition(1)\WINDOWS="Windows XP Media Center Edition" /noexecute=optin /fastdetect

- - End Of File - - 598CA6CC4829DD969D962826FCACA71F


MBRCheck, version 1.1.1

© 2010, AD



\\.\C: --> \\.\PhysicalDrive0



Size Device Name MBR Status

--------------------------------------------

74 GB \\.\PhysicalDrive0 Known-bad MBR code detected (Whistler / Black Internet)!





Found non-standard or infected MBR.

Enter 'Y' and hit ENTER for more options, or 'N' to exit:




The problem is still there. IE keeps running in the background and the volume keeps getting muted.

It asks me to type YES if I wanted to fix the MRB code however since it was not in the instructions I just restarted the computer after I entered "1" for Windows XP.

at what part did it ask for this so I can change my instructions


Run MBRCheck.exe
Run MBRCheck.exe
Wait until you see the following line: Enter 'Y' and hit ENTER for more options, or 'N' to exit:
Please push the 'Y' key and then press Enter
When program ask you Enter your choice: enter 2 and press the Enter key
Now the program will ask you "Enter the physical disk number to fix (0-99, -1 to cancel):"
Enter 0 and press the Enter key.
The program will show Available MBR codes:, followed by a list of operating systems. Please enter 1 for Windows XP, and then press Enter.

Is it in this area?

Restart your PC.

Yes in the red text area. Once I choose Windows XP or "1" and hit enter it says "Do you want to fix the MRB code? Type YES and hit ENTER to continue:"

Edited by blindwuzi, 17 July 2010 - 07:00 PM.

So is this more correct??

• Run MBRCheck.exe
• Wait until you see the following line: Enter 'Y' and hit ENTER for more options, or 'N' to exit:
• Please push the 'Y' key and then press Enter
• When program ask you Enter your choice: enter 2 and press the Enter key
• Now the program will ask you "Enter the physical disk number to fix (0-99, -1 to cancel):"
• Enter 0 and press the Enter key.
• The program will show Available MBR codes:, followed by a list of operating systems. Please enter 1 for Windows XP, and then press Enter.
• when asked Do you want to fix the MRB code? type in YES and press enter
• Restart your PC.

After you restart the PC

Yes it is. Shall I go through it again redo the scans?

Yes and please check these and let me know if they are correct and Thank you very much for your help

Greetings


Please print out or make a copy in notpad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.

Run MBRCheck.exe

• Run MBRCheck.exe
• Wait until you see the following line: Enter 'Y' and hit ENTER for more options, or 'N' to exit:
• Please push the 'Y' key and then press Enter
• When program ask you Enter your choice: enter 2 and press the Enter key
• Now the program will ask you "Enter the physical disk number to fix (0-99, -1 to cancel):"
• Enter 0 and press the Enter key.
• The program will show Available MBR codes:, followed by a list of operating systems. Please enter 1 for Windows XP, and then press Enter.
• when asked Do you want to fix the MRB code? type in YES and press enter
• Restart your PC.

After you restart the PC

• Double click MBRCheck.exe to run (vista and Win 7 right click and select Run as Administrator)
• It will show a Black screen with some data on it
• a report called MBRcheck will be on your desktop
• open this report
• Right click on the screen and select > Select All
• Press Control+C
• now please copy that report to this thread

Run Combofix:

Please visit this webpage for download links, and instructions for running the tool:

http://www.bleepingcomputer.com/combofix/how-to-use-combofix

Please ensure you read this guide carefully and install the Recovery Console first.

The Windows Recovery Console will allow you to boot up into a special recovery (repair) mode.
This allows us to more easily help you should your computer have a problem after an attempted removal of malware.
It is a simple procedure that will only take a few moments of your time.

Once installed, you should see a blue screen prompt that says:

The Recovery Console was successfully installed.
Please continue as follows:

• Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.
• Click Yes to allow ComboFix to continue scanning for malware.

When the tool is finished, it will produce a report for you.

Please include the report in your next post:

C:\ComboFix.txt

"information and logs"

In your next post I need the following

1. Log from Combofix
2. report from MBRcheck
3. let me know of any problems you may have had
4. How is the computer doing now?

Gringo

ComboFix 10-07-16.01 - Kallis 07/17/2010 20:44:21.2.1 - x86
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.1014.401 [GMT -4:00]
Running from: c:\documents and settings\Kallis\Desktop\ComboFix.exe
AV: AVG Anti-Virus Free *On-access scanning disabled* (Updated) {17DDD097-36FF-435F-9E1B-52D74245D6BF}
AV: McAfee VirusScan *On-access scanning disabled* (Updated) {84B5EE75-6421-4CDE-A33A-DD43BA9FAD83}
FW: McAfee Personal Firewall *disabled* {94894B63-8C7F-4050-BDA4-813CA00DA3E8}
.

((((((((((((((((((((((((( Files Created from 2010-06-18 to 2010-07-18 )))))))))))))))))))))))))))))))
.

2010-07-17 21:23 . 2010-07-17 21:23 -------- d-----w- c:\documents and settings\Kallis\Application Data\AVG9
2010-07-17 00:10 . 2010-07-17 00:10 -------- d-----w- c:\program files\GPLGS
2010-07-17 00:08 . 2009-11-05 12:39 87552 ----a-w- c:\windows\system32\cpwmon2k.dll
2010-07-15 00:32 . 2010-07-15 00:32 -------- d-----w- C:\$AVG
2010-07-15 00:26 . 2010-07-15 00:26 12536 ----a-w- c:\windows\system32\avgrsstx.dll
2010-07-15 00:26 . 2010-07-15 00:26 243024 ----a-w- c:\windows\system32\drivers\avgtdix.sys
2010-07-15 00:26 . 2010-07-15 00:26 216400 ----a-w- c:\windows\system32\drivers\avgldx86.sys
2010-07-15 00:26 . 2010-07-15 00:26 29584 ----a-w- c:\windows\system32\drivers\avgmfx86.sys
2010-07-15 00:25 . 2010-07-17 21:10 -------- d-----w- c:\windows\system32\drivers\Avg
2010-07-15 00:22 . 2010-07-15 00:22 -------- d-----w- c:\program files\AVG
2010-07-15 00:22 . 2010-07-15 00:22 -------- d-----w- c:\documents and settings\All Users\Application Data\avg9
2010-07-14 01:36 . 2010-06-14 14:31 744448 -c----w- c:\windows\system32\dllcache\helpsvc.exe
2010-07-12 22:13 . 2010-07-12 22:13 -------- d-----w- c:\documents and settings\Kallis\Application Data\Uniblue
2010-07-09 22:22 . 2010-07-17 00:11 -------- d-----w- c:\documents and settings\Kallis\Local Settings\Application Data\CutePDF Writer
2010-07-09 22:18 . 2010-07-17 00:07 -------- d-----w- c:\program files\Acro Software

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2010-07-15 00:50 . 2006-02-17 09:57 -------- d-----w- c:\program files\DIGStream
2010-07-14 15:52 . 2010-02-16 01:19 -------- d-----w- c:\documents and settings\All Users\Application Data\Microsoft Help
2010-07-13 01:04 . 2010-06-12 19:50 -------- d---a-w- c:\documents and settings\All Users\Application Data\TEMP
2010-06-24 17:01 . 2010-02-16 01:50 -------- d-----w- c:\program files\McAfee
2010-06-16 22:49 . 2010-04-17 04:48 -------- d-----w- c:\documents and settings\Kallis\Application Data\Apple Computer
2010-06-14 14:31 . 2006-02-15 15:36 744448 ----a-w- c:\windows\pchealth\helpctr\binaries\helpsvc.exe
2010-06-12 20:01 . 2010-06-12 19:30 -------- d-----w- c:\documents and settings\All Users\Application Data\Google Updater
2010-06-12 19:56 . 2006-02-18 15:56 -------- d-----w- c:\program files\Google
2010-06-12 18:57 . 2006-02-25 04:32 -------- d-----w- c:\program files\Toshiba Games
2010-05-02 05:22 . 2006-02-15 14:04 1851264 ----a-w- c:\windows\system32\win32k.sys
2010-04-20 05:30 . 2006-02-15 14:02 285696 ----a-w- c:\windows\system32\atmfd.dll
.

((((((((((((((((((((((((((((( SnapShot@2010-07-17_21.48.23 )))))))))))))))))))))))))))))))))))))))))
.
+ 2010-07-18 00:39 . 2010-07-18 00:39 16384 c:\windows\Temp\Perflib_Perfdata_480.dat
+ 2006-02-15 15:41 . 2010-07-17 23:18 32768 c:\windows\system32\config\systemprofile\Local Settings\Temporary Internet Files\Content.IE5\index.dat
- 2006-02-15 15:41 . 2010-07-17 21:37 32768 c:\windows\system32\config\systemprofile\Local Settings\Temporary Internet Files\Content.IE5\index.dat
+ 2006-02-15 15:41 . 2010-07-17 23:18 32768 c:\windows\system32\config\systemprofile\Local Settings\History\History.IE5\index.dat
- 2006-02-15 15:41 . 2010-07-17 21:37 32768 c:\windows\system32\config\systemprofile\Local Settings\History\History.IE5\index.dat
+ 2006-02-15 15:41 . 2010-07-17 23:18 32768 c:\windows\system32\config\systemprofile\Cookies\index.dat
- 2006-02-15 15:41 . 2010-07-17 21:37 32768 c:\windows\system32\config\systemprofile\Cookies\index.dat
.
((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"TOSCDSPD"="c:\program files\TOSHIBA\TOSCDSPD\toscdspd.exe" [2004-12-30 65536]
"Google Update"="c:\documents and settings\Kallis\Local Settings\Application Data\Google\Update\GoogleUpdate.exe" [2010-02-16 135664]
"swg"="c:\program files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe" [2010-06-12 39408]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"CFSServ.exe"="CFSServ.exe -NoClient" [X]
"TFncKy"="TFncKy.exe" [BU]
"TDispVol"="TDispVol.exe" [2005-03-11 73728]
"igfxtray"="c:\windows\system32\igfxtray.exe" [2005-11-28 98304]
"igfxhkcmd"="c:\windows\system32\hkcmd.exe" [2005-11-28 77824]
"igfxpers"="c:\windows\system32\igfxpers.exe" [2005-11-28 118784]
"ehTray"="c:\windows\ehome\ehtray.exe" [2005-08-05 64512]
"THotkey"="c:\program files\Toshiba\Toshiba Applet\thotkey.exe" [2006-01-05 352256]
"SynTPLpr"="c:\program files\Synaptics\SynTP\SynTPLpr.exe" [2005-12-16 82009]
"SynTPEnh"="c:\program files\Synaptics\SynTP\SynTPEnh.exe" [2005-12-16 761945]
"LtMoh"="c:\program files\ltmoh\Ltmoh.exe" [2004-08-18 184320]
"AGRSMMSG"="AGRSMMSG.exe" [2005-10-15 88203]
"NDSTray.exe"="NDSTray.exe" [BU]
"Tvs"="c:\program files\Toshiba\Tvs\TvsTray.exe" [2005-11-30 73728]
"TPSMain"="TPSMain.exe" [2005-06-01 282624]
"SmoothView"="c:\program files\TOSHIBA\TOSHIBA Zooming Utility\SmoothView.exe" [2005-04-27 122880]
"dla"="c:\windows\system32\dla\DLACTRLW.exe" [2005-10-06 122940]
"Pinger"="c:\toshiba\ivp\ism\pinger.exe" [2005-03-18 151552]
"VSOCheckTask"="c:\progra~1\mcafee.com\vso\mcmnhdlr.exe" [2005-07-09 151552]
"VirusScan Online"="c:\program files\McAfee.com\VSO\mcvsshld.exe" [2005-08-10 163840]
"OASClnt"="c:\program files\McAfee.com\VSO\oasclnt.exe" [2005-08-12 53248]
"GrooveMonitor"="c:\program files\Microsoft Office\Office12\GrooveMonitor.exe" [2008-10-25 31072]
"mcagent_exe"="c:\program files\McAfee.com\Agent\mcagent.exe" [2009-10-29 1218008]
"SunJavaUpdateSched"="c:\program files\Common Files\Java\Java Update\jusched.exe" [2010-01-11 246504]
"MSN Toolbar"="c:\program files\MSN Toolbar\Platform\4.0.0379.0\mswinext.exe" [2009-12-09 240992]
"Microsoft Default Manager"="c:\program files\Microsoft\Search Enhancement Pack\Default Manager\DefMgr.exe" [2009-07-17 288080]
"QuickTime Task"="c:\program files\QuickTime\QTTask.exe" [2010-03-18 421888]
"iTunesHelper"="c:\program files\iTunes\iTunesHelper.exe" [2010-03-26 142120]
"AVG9_TRAY"="c:\progra~1\AVG\AVG9\avgtray.exe" [2010-07-15 2065760]

[HKEY_USERS\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\RunOnce]
"WUAppSetup"="c:\program files\Common Files\logishrd\WUApp32.exe" [2007-02-03 430080]

c:\documents and settings\All Users\Start Menu\Programs\Startup\
RAMASST.lnk - c:\windows\system32\RAMASST.exe [2006-2-15 155648]

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\avgrsstarter]
2010-07-15 00:26 12536 ----a-w- c:\windows\system32\avgrsstx.dll

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\mcmscsvc]
@=""

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\MCODS]
@=""

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\McAfeeAntiVirus]
"DisableMonitoring"=dword:00000001

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\McAfeeFirewall]
"DisableMonitoring"=dword:00000001

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile]
"EnableFirewall"= 0 (0x0)

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"=
"c:\\TOSHIBA\\ivp\\NetInt\\Netint.exe"=
"c:\\TOSHIBA\\Ivp\\ISM\\pinger.exe"= c:\\TOSHIBA\\IVP\\ISM\\pinger.exe
"c:\\Program Files\\Common Files\\AOL\\Loader\\aolload.exe"=
"c:\\Program Files\\Common Files\\AolCoach\\en_en\\player\\AOLNySEV.exe"=
"c:\\Program Files\\Messenger\\msmsgs.exe"=
"c:\\Program Files\\Windows Live\\Messenger\\wlcsdk.exe"=
"c:\\Program Files\\Windows Live\\Messenger\\msnmsgr.exe"=
"c:\\Program Files\\Microsoft Office\\Office12\\OUTLOOK.EXE"=
"c:\\Program Files\\Microsoft Office\\Office12\\GROOVE.EXE"=
"c:\\Program Files\\Microsoft Office\\Office12\\ONENOTE.EXE"=
"c:\\Program Files\\Common Files\\McAfee\\MNA\\McNASvc.exe"=
"%windir%\\Network Diagnostic\\xpnetdiag.exe"=
"c:\\Program Files\\TOSHIBA\\ConfigFree\\cfmain.exe"=
"c:\\Program Files\\TOSHIBA\\Windows Utilities\\TACSPROP.exe"=
"c:\\Program Files\\iTunes\\iTunes.exe"=
"c:\\Program Files\\AVG\\AVG9\\avgupd.exe"=
"c:\\Program Files\\AVG\\AVG9\\avgnsx.exe"=

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\GloballyOpenPorts\List]
"3389:TCP"= 3389:TCP:@xpsp2res.dll,-22009

R1 AvgLdx86;AVG Free AVI Loader Driver x86;c:\windows\system32\drivers\avgldx86.sys [7/14/2010 8:26 PM 216400]
R1 AvgTdiX;AVG Free Network Redirector;c:\windows\system32\drivers\avgtdix.sys [7/14/2010 8:26 PM 243024]
R2 avg9wd;AVG Free WatchDog;c:\program files\AVG\AVG9\avgwdsvc.exe [7/14/2010 8:24 PM 308136]
R2 McAfee SiteAdvisor Service;McAfee SiteAdvisor Service;c:\progra~1\mcafee\SITEAD~1\mcsacore.exe [2/15/2010 10:53 PM 93320]
S2 gupdate;Google Update Service (gupdate);c:\program files\Google\Update\GoogleUpdate.exe [6/12/2010 3:33 PM 136176]
.
Contents of the 'Scheduled Tasks' folder

2010-07-18 c:\windows\Tasks\Google Software Updater.job
- c:\program files\Google\Common\Google Updater\GoogleUpdaterService.exe [2010-06-12 19:30]

2010-07-18 c:\windows\Tasks\GoogleUpdateTaskMachineCore.job
- c:\program files\Google\Update\GoogleUpdate.exe [2010-06-12 19:33]

2010-07-18 c:\windows\Tasks\GoogleUpdateTaskMachineUA.job
- c:\program files\Google\Update\GoogleUpdate.exe [2010-06-12 19:33]

2010-07-16 c:\windows\Tasks\GoogleUpdateTaskUserS-1-5-21-1732313099-599675654-2185614518-1005Core.job
- c:\documents and settings\Kallis\Local Settings\Application Data\Google\Update\GoogleUpdate.exe [2010-02-16 00:46]

2010-07-18 c:\windows\Tasks\GoogleUpdateTaskUserS-1-5-21-1732313099-599675654-2185614518-1005UA.job
- c:\documents and settings\Kallis\Local Settings\Application Data\Google\Update\GoogleUpdate.exe [2010-02-16 00:46]

2010-02-16 c:\windows\Tasks\McDefragTask.job
- c:\progra~1\mcafee\mqc\QcConsol.exe [2010-02-16 20:22]

2010-04-01 c:\windows\Tasks\McQcTask.job
- c:\progra~1\mcafee\mqc\QcConsol.exe [2010-02-16 20:22]
.
.
------- Supplementary Scan -------
.
uStart Page = hxxp://www.toshibadirect.com/dpdstart
uInternet Connection Wizard,ShellNext = hxxp://www.toshibadirect.com/dpdstart
uSearchURL,(Default) = hxxp://search.yahoo.com/search?fr=mcafee&p=%s
IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~2\Office12\EXCEL.EXE/3000
.

**************************************************************************

catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2010-07-17 20:50
Windows 5.1.2600 Service Pack 3 NTFS

scanning hidden processes ...

scanning hidden autostart entries ...

scanning hidden files ...

scan completed successfully
hidden files: 0

**************************************************************************
.
--------------------- DLLs Loaded Under Running Processes ---------------------

- - - - - - - > 'explorer.exe'(4980)
c:\windows\system32\TDispVol.dll
c:\windows\system32\TPwrCfg.DLL
c:\windows\system32\TPwrReg.dll
c:\windows\system32\TPSTrace.DLL
.
Completion time: 2010-07-17 20:52:49
ComboFix-quarantined-files.txt 2010-07-18 00:52

Pre-Run: 60,162,744,320 bytes free
Post-Run: 60,178,968,576 bytes free

- - End Of File - - 983ECF8FD94289CDCADE620F52178DCA


MBRCheck, version 1.1.1

© 2010, AD



\\.\C: --> \\.\PhysicalDrive0



Size Device Name MBR Status

--------------------------------------------

74 GB \\.\PhysicalDrive0 Windows XP MBR code detected





Done! Press ENTER to exit...




Yes it appears to be correct. Didn't run into any problems and internet explorer is no longer running in the background. Thanks so much.

Edited by blindwuzi, 17 July 2010 - 08:11 PM.

Greetings

thank you for your help fixing my instructions

Do you still use AOL?


These logs are looking alot better. But we still have some work to do.

Please print out these instructions, or copy them to a Notepad file. It will make it easier for you to follow the instructions and complete all of the necessary steps..

uninstall some programs

1. click on start
2. then go to settings
3. after that you need control panel
4. look for the icon add/remove programs
click on the following programs

Adobe Reader 7.0
J2SE Runtime Environment 5.0 Update 4

and click on remove

Update Adobe Reader

Recently there have been vunerabilities detected in older versions of Adobe Reader. It is strongly suggested that you update to the current version.

You can download it from http://www.adobe.com/products/acrobat/readstep2.html
After installing the latest Adobe Reader, uninstall all previous versions.
If you already have Adobe Photoshop® Album Starter Edition installed or do not wish to have it installed UNcheck the box which says Also Download Adobe Photoshop® Album Starter Edition.

If you don't like Adobe Reader (33.5 MB), you can download Foxit PDF Reader(3.5MB) from here. It's a much smaller file to download and uses a lot less resources than Adobe Reader.

Note: When installing FoxitReader, be carefull not to install anything to do with AskBar.

Your Java is out of date.

It can be updated by the Java control panel

• click on Start-> Control Panel (Classic View)-> Java (looks like a coffee cup) -> Update Tab -> Update Now.
• An update should begin;
• follow the prompts

Clear your Java Cache

• click on Start-> Control Panel (Classic View)-> Java (looks like a coffee cup)
  • On the General tab, under Temporary Internet Files, click the Settings button.
  • Next, click on the Delete Files button
  • There are two options in the window to clear the cache - Leave BOTH Checked
    Applications and Applets
    Trace and Log Files
  • Click OK on Delete Temporary Files Window
    Note: This deletes ALL the Downloaded Applications and Applets from the CACHE.
  • Click OK to leave the Temporary Files Window
  • Click OK to leave the Java Control Panel.

TFC(Temp File Cleaner):

• Please download TFC to your desktop,
• Save any unsaved work. TFC will close all open application windows.
• Double-click TFC.exe to run the program.
• If prompted, click "Yes" to reboot.

Note: Save your work. TFC will automatically close any open programs, let it run uninterrupted. It shouldn't take longer take a couple of minutes, and may only take a few seconds. Only if needed will you be prompted to reboot.

: Malwarebytes' Anti-Malware :

Please download Malwarebytes' Anti-Malware to your desktop.

• Double-click mbam-setup.exe and follow the prompts to install the program.
• At the end, be sure a checkmark is placed next to
  • Update Malwarebytes' Anti-Malware
  • and Launch Malwarebytes' Anti-Malware
• then click Finish.
• If an update is found, it will download and install the latest version.
• Once the program has loaded, select Perform quick scan, then click Scan.
• When the scan is complete, click OK, then Show Results to view the results.
• Be sure that everything is Checked (ticked) except items in the C:\System Volume Information folder and click on Remove Selected.
• When completed, a log will open in Notepad. please copy and paste the log into your next reply
  • If you accidently close it, the log file is saved here and will be named like this:
  • C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\mbam-log-date (time).txt

Note: If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts.
Click OK to either and let MBAM proceed with the disinfection process.
If asked to restart the computer, please do so immediately. Failure to reboot will prevent MBAM from removing all the malware.

Download HijackThis

• Go Here to download HijackThis Installer
• Save HijackThis Installer to your desktop.
• Double-click on the HijackThis Installer icon on your desktop. (Vista and Win 7 right click and run as admin)
• By default it will install to C:\Program Files\Trend Micro\HijackThis .
• Click on Install.
• It will create a HijackThis icon on the desktop.
• Once installed it will launch Hijackthis.
• Click on the Do a system scan and save a logfile button. It will scan and the log should open in notepad.
• Click on Edit > Select All then click on Edit > Copy to copy the entire contents of the log.
• Come back here to this thread and Paste the log in your next reply.
• DO NOT use the AnalyseThis button its findings are dangerous if misinterpreted.
• DO NOT have Hijackthis fix anything yet. Most of what it finds will be harmless or even required.

"information and logs"

In your next post I need the following

1. Log From MBAM
2. report from Hijackthis
3. let me know of any problems you may have had
4. How is the computer doing now?

Gringo

Hello

three day bump

It has been Three days since my last post.

• do you still need help with this?
• do you need more time?
• are you having problems following my instructions?
  
• if after 48hrs you have not replied to this thread then it will have to be closed!

Gringo

Its my girlfriends laptop so she might have used AOL before but not anymore.


Malwarebytes' Anti-Malware 1.46
www.malwarebytes.org

Database version: 4339

Windows 5.1.2600 Service Pack 3
Internet Explorer 6.0.2900.5512

7/22/2010 11:40:25 PM
mbam-log-2010-07-22 (23-40-25).txt

Scan type: Quick scan
Objects scanned: 142100
Time elapsed: 11 minute(s), 8 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 3
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 1

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_CLASSES_ROOT\.pox (Rogue.FixTool) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\pofile (Rogue.FixTool) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\AppDataLow\HavingFunOnline (Adware.BHO.FL) -> Quarantined and deleted successfully.

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
C:\Documents and Settings\Kallis\My Documents\downloads\PerfectOptimizer.exe (PUP.PerfectOptimizer) -> Quarantined and deleted successfully.

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 11:52:57 PM, on 7/22/2010
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP3 (6.00.2900.5512)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\AVG\AVG9\avgchsvx.exe
C:\Program Files\AVG\AVG9\avgrsx.exe
C:\Program Files\AVG\AVG9\avgcsrvx.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files\AVG\AVG9\avgwdsvc.exe
C:\Program Files\TOSHIBA\ConfigFree\CFSvcs.exe
C:\WINDOWS\system32\DVDRAMSV.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
C:\Program Files\Java\jre6\bin\jqs.exe
c:\PROGRA~1\mcafee\SITEAD~1\mcsacore.exe
C:\Program Files\Google\Update\1.2.183.29\GoogleCrashHandler.exe
c:\program files\mcafee.com\agent\mcdetect.exe
C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
C:\Program Files\AVG\AVG9\avgnsx.exe
c:\PROGRA~1\COMMON~1\mcafee\mna\mcnasvc.exe
c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
C:\Program Files\McAfee\MPF\MPFSrv.exe
C:\Program Files\Microsoft\Search Enhancement Pack\SeaPort\SeaPort.exe
C:\WINDOWS\system32\svchost.exe
c:\TOSHIBA\IVP\swupdate\swupdtmr.exe
C:\Program Files\TOSHIBA\TOSHIBA Applet\TAPPSRV.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe
C:\WINDOWS\system32\dllhost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\rundll32.exe
c:\PROGRA~1\mcafee.com\agent\mcagent.exe
C:\Program Files\TOSHIBA\TOSHIBA Controls\TFncKy.exe
C:\WINDOWS\system32\TDispVol.exe
C:\WINDOWS\system32\igfxtray.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\WINDOWS\ehome\ehtray.exe
C:\Program Files\Toshiba\Toshiba Applet\thotkey.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\ltmoh\Ltmoh.exe
C:\WINDOWS\AGRSMMSG.exe
C:\Program Files\TOSHIBA\ConfigFree\NDSTray.exe
C:\Program Files\Toshiba\Tvs\TvsTray.exe
C:\WINDOWS\system32\TPSMain.exe
C:\WINDOWS\eHome\ehmsas.exe
C:\Program Files\TOSHIBA\TOSHIBA Zooming Utility\SmoothView.exe
C:\WINDOWS\system32\dla\DLACTRLW.exe
C:\Program Files\Synaptics\SynTP\Toshiba.exe
C:\toshiba\ivp\ism\pinger.exe
C:\Program Files\TOSHIBA\ConfigFree\CFSServ.exe
C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe
C:\WINDOWS\system32\TPSBattM.exe
C:\Program Files\MSN Toolbar\Platform\4.0.0379.0\mswinext.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\PROGRA~1\AVG\AVG9\avgtray.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\Program Files\TOSHIBA\TOSCDSPD\toscdspd.exe
C:\WINDOWS\system32\ctfmon.exe
C:\WINDOWS\system32\RAMASST.exe
C:\Documents and Settings\Kallis\Local Settings\Application Data\Google\Update\1.2.183.23\GoogleCrashHandler.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Documents and Settings\Kallis\Local Settings\Application Data\Google\Chrome\Application\chrome.exe
C:\Documents and Settings\Kallis\Local Settings\Application Data\Google\Chrome\Application\chrome.exe
C:\Documents and Settings\Kallis\Local Settings\Application Data\Google\Chrome\Application\chrome.exe
C:\Documents and Settings\Kallis\Local Settings\Application Data\Google\Chrome\Application\chrome.exe
C:\Documents and Settings\Kallis\Local Settings\Application Data\Google\Chrome\Application\chrome.exe
C:\WINDOWS\system32\msiexec.exe
C:\Program Files\Trend Micro\HiJackThis\HiJackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.toshibadirect.com/dpdstart
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://search.yahoo.com/search?fr=mcafee&p=%s
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.toshibadirect.com/dpdstart
R3 - URLSearchHook: McAfee SiteAdvisor Toolbar - {0EBBBE48-BAD4-4B4C-8E5A-516ABECAE064} - c:\PROGRA~1\mcafee\SITEAD~1\mcieplg.dll
O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG9\avgssie.dll
O2 - BHO: (no name) - {5C255C8A-E604-49b4-9D64-90988571CECB} - (no file)
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\System32\DLA\DLASHX_W.DLL
O2 - BHO: Search Helper - {6EBF7485-159F-4bff-A14F-B9E3AAC4465B} - C:\Program Files\Microsoft\Search Enhancement Pack\Search Helper\SEPsearchhelperie.dll
O2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\Program Files\Microsoft Office\Office12\GrooveShellExtensions.dll
O2 - BHO: scriptproxy - {7DB2D5A0-7241-4E79-B68D-6309F01C5231} - C:\Program Files\McAfee\VirusScan\scriptsn.dll
O2 - BHO: Windows Live ID Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.4.4525.1752\swg.dll
O2 - BHO: McAfee SiteAdvisor BHO - {B164E929-A1B6-4A06-B104-2CD0E90A88FF} - c:\PROGRA~1\mcafee\SITEAD~1\mcieplg.dll
O2 - BHO: MSN Toolbar BHO - {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - C:\Program Files\MSN Toolbar\Platform\4.0.0379.0\npwinext.dll
O2 - BHO: Java™ Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O3 - Toolbar: McAfee VirusScan - {BA52B914-B692-46c4-B683-905236F6F655} - c:\progra~1\mcafee.com\vso\mcvsshl.dll
O3 - Toolbar: McAfee SiteAdvisor Toolbar - {0EBBBE48-BAD4-4B4C-8E5A-516ABECAE064} - c:\PROGRA~1\mcafee\SITEAD~1\mcieplg.dll
O3 - Toolbar: MSN Toolbar - {8dcb7100-df86-4384-8842-8fa844297b3f} - C:\Program Files\MSN Toolbar\Platform\4.0.0379.0\npwinext.dll
O4 - HKLM\..\Run: [TFncKy] TFncKy.exe
O4 - HKLM\..\Run: [TDispVol] TDispVol.exe
O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [ehTray] C:\WINDOWS\ehome\ehtray.exe
O4 - HKLM\..\Run: [THotkey] C:\Program Files\Toshiba\Toshiba Applet\thotkey.exe
O4 - HKLM\..\Run: [SynTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [LtMoh] C:\Program Files\ltmoh\Ltmoh.exe
O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe
O4 - HKLM\..\Run: [NDSTray.exe] NDSTray.exe
O4 - HKLM\..\Run: [Tvs] C:\Program Files\Toshiba\Tvs\TvsTray.exe
O4 - HKLM\..\Run: [TPSMain] TPSMain.exe
O4 - HKLM\..\Run: [SmoothView] C:\Program Files\TOSHIBA\TOSHIBA Zooming Utility\SmoothView.exe
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\DLACTRLW.exe
O4 - HKLM\..\Run: [Pinger] c:\toshiba\ivp\ism\pinger.exe /run
O4 - HKLM\..\Run: [VSOCheckTask] "c:\PROGRA~1\mcafee.com\vso\mcmnhdlr.exe" /checktask
O4 - HKLM\..\Run: [VirusScan Online] C:\Program Files\McAfee.com\VSO\mcvsshld.exe
O4 - HKLM\..\Run: [OASClnt] C:\Program Files\McAfee.com\VSO\oasclnt.exe
O4 - HKLM\..\Run: [CFSServ.exe] CFSServ.exe -NoClient
O4 - HKLM\..\Run: [GrooveMonitor] "C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe"
O4 - HKLM\..\Run: [mcagent_exe] "C:\Program Files\McAfee.com\Agent\mcagent.exe" /runkey
O4 - HKLM\..\Run: [MSN Toolbar] "C:\Program Files\MSN Toolbar\Platform\4.0.0379.0\mswinext.exe"
O4 - HKLM\..\Run: [Microsoft Default Manager] "C:\Program Files\Microsoft\Search Enhancement Pack\Default Manager\DefMgr.exe" -resume
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [AVG9_TRAY] C:\PROGRA~1\AVG\AVG9\avgtray.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Common Files\Java\Java Update\jusched.exe"
O4 - HKCU\..\Run: [TOSCDSPD] C:\Program Files\TOSHIBA\TOSCDSPD\toscdspd.exe
O4 - HKCU\..\Run: [Google Update] "C:\Documents and Settings\Kallis\Local Settings\Application Data\Google\Update\GoogleUpdate.exe" /c
O4 - HKCU\..\Run: [swg] "C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKUS\S-1-5-18\..\RunOnce: [WUAppSetup] C:\Program Files\Common Files\logishrd\WUApp32.exe -v 0x046d -p 0x08b2 -f video -m logitech -d 10.5.1.2023 (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\RunOnce: [WUAppSetup] C:\Program Files\Common Files\logishrd\WUApp32.exe -v 0x046d -p 0x08b2 -f video -m logitech -d 10.5.1.2023 (User 'Default user')
O4 - Global Startup: RAMASST.lnk = C:\WINDOWS\system32\RAMASST.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O14 - IERESET.INF: START_PAGE_URL=http://www.toshibadirect.com/dpdstart
O18 - Protocol: dssrequest - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\PROGRA~1\mcafee\SITEAD~1\mcieplg.dll
O18 - Protocol: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - C:\Program Files\Microsoft Office\Office12\GrooveSystemServices.dll
O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG9\avgpp.dll
O18 - Protocol: sacore - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\PROGRA~1\mcafee\SITEAD~1\mcieplg.dll
O20 - Winlogon Notify: avgrsstarter - avgrsstx.dll (file missing)
O22 - SharedTaskScheduler: Browseui preloader - {438755C2-A8BA-11D1-B96B-00A0C90312E1} - C:\WINDOWS\system32\browseui.dll
O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\WINDOWS\system32\browseui.dll
O23 - Service: McAfee Application Installer Cleanup (0086911279835192) (0086911279835192mcinstcleanup) - Unknown owner - C:\WINDOWS\TEMP\008691~1.EXE (file missing)
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
O23 - Service: ASP.NET State Service (aspnet_state) - Unknown owner - C:\WINDOWS\Microsoft.NET\Framework\v2.0.50727\aspnet_state.exe (file missing)
O23 - Service: AVG Free WatchDog (avg9wd) - AVG Technologies CZ, s.r.o. - C:\Program Files\AVG\AVG9\avgwdsvc.exe
O23 - Service: ConfigFree Service (CFSvcs) - TOSHIBA CORPORATION - C:\Program Files\TOSHIBA\ConfigFree\CFSvcs.exe
O23 - Service: DVD-RAM_Service - Matsubleepa Electric Industrial Co., Ltd. - C:\WINDOWS\system32\DVDRAMSV.exe
O23 - Service: Google Update Service (gupdate) (gupdate) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: McAfee SiteAdvisor Service - McAfee, Inc. - c:\PROGRA~1\mcafee\SITEAD~1\mcsacore.exe
O23 - Service: McAfee WSC Integration (McDetect.exe) - McAfee, Inc - c:\program files\mcafee.com\agent\mcdetect.exe
O23 - Service: McAfee Services (mcmscsvc) - McAfee, Inc. - C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
O23 - Service: McAfee Network Agent (McNASvc) - McAfee, Inc. - c:\PROGRA~1\COMMON~1\mcafee\mna\mcnasvc.exe
O23 - Service: McAfee Scanner (McODS) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcods.exe
O23 - Service: McAfee Proxy Service (McProxy) - McAfee, Inc. - c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
O23 - Service: McAfee Real-time Scanner (McShield) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
O23 - Service: McAfee SecurityCenter Update Manager (mcupdmgr.exe) - McAfee, Inc - C:\PROGRA~1\McAfee.com\Agent\mcupdmgr.exe
O23 - Service: McAfee Personal Firewall Service (MpfService) - McAfee, Inc. - C:\Program Files\McAfee\MPF\MPFSrv.exe
O23 - Service: Swupdtmr - Unknown owner - c:\TOSHIBA\IVP\swupdate\swupdtmr.exe
O23 - Service: TOSHIBA Application Service (TAPPSRV) - TOSHIBA Corp. - C:\Program Files\TOSHIBA\TOSHIBA Applet\TAPPSRV.exe

--
End of file - 13746 bytes

Computer doing fine.

Greetings

she might have used AOL before but not anymore.
then go into add/remove and uninstall all of AOL as I have found that it does slow down a system


These logs are looking very good, we are almost done!!! Just one more scan to go.

:Remove unneeded startup entries:

This part of the fix is purely optional
These are programs that start up when you turn on your computer but don't need to be, any of these programs you can click on their icons (or start from the control panel) and start the program when you need it. By stopping these programs you will boot up faster and your computer will work faster.

• Run HijackThis
• Click on the Scan button
• Put a check beside all of the items listed below (if present):
  
  O4 - HKLM\..\Run: [TFncKy] TFncKy.exe
  O4 - HKLM\..\Run: [TDispVol] TDispVol.exe
  O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe
  O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe
  O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe
  O4 - HKLM\..\Run: [ehTray] C:\WINDOWS\ehome\ehtray.exe
  O4 - HKLM\..\Run: [THotkey] C:\Program Files\Toshiba\Toshiba Applet\thotkey.exe
  O4 - HKLM\..\Run: [Tvs] C:\Program Files\Toshiba\Tvs\TvsTray.exe
  O4 - HKLM\..\Run: [TPSMain] TPSMain.exe
  O4 - HKLM\..\Run: [SmoothView] C:\Program Files\TOSHIBA\TOSHIBA Zooming Utility\SmoothView.exe
  O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\DLACTRLW.exe
  O4 - HKLM\..\Run: [Pinger] c:\toshiba\ivp\ism\pinger.exe /run
  O4 - HKLM\..\Run: [CFSServ.exe] CFSServ.exe -NoClient
  O4 - HKLM\..\Run: [GrooveMonitor] "C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe"
  O4 - HKLM\..\Run: [MSN Toolbar] "C:\Program Files\MSN Toolbar\Platform\4.0.0379.0\mswinext.exe"
  O4 - HKLM\..\Run: [Microsoft Default Manager] "C:\Program Files\Microsoft\Search Enhancement Pack\Default Manager\DefMgr.exe" -resume
  O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
  O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
  O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Common Files\Java\Java Update\jusched.exe"
  O4 - HKCU\..\Run: [TOSCDSPD] C:\Program Files\TOSHIBA\TOSCDSPD\toscdspd.exe
  O4 - HKCU\..\Run: [Google Update] "C:\Documents and Settings\Kallis\Local Settings\Application Data\Google\Update\GoogleUpdate.exe" /c
  O4 - HKCU\..\Run: [swg] "C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe"
  O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
  O4 - HKUS\S-1-5-18\..\RunOnce: [WUAppSetup] C:\Program Files\Common Files\logishrd\WUApp32.exe -v 0x046d -p 0x08b2 -f video -m logitech -d 10.5.1.2023 (User 'SYSTEM')
  O4 - HKUS\.DEFAULT\..\RunOnce: [WUAppSetup] C:\Program Files\Common Files\logishrd\WUApp32.exe -v 0x046d -p 0x08b2 -f video -m logitech -d 10.5.1.2023 (User 'Default user')
  
• Close all open windows and browsers/email, etc...
• Click on the "Fix Checked" button
• When completed, close the application.
  
  
  NOTE**You can research each of those lines >here< and see if you want to keep them or not
  just copy the name between the brakets and paste into the search space
  O4 - HKLM\..\Run: [IntelliPoint]

Eset Online Scanner

**Note** You will need to use Internet explorer for this scan

Go Eset web page to run an online scannner from ESET.

• Turn off the real time scanner of any existing antivirus program while performing the online scan
• click on the ESET Online Scanner button
• Tick the box next to YES, I accept the Terms of Use.
  • Click Start
• When asked, allow the activex control to install
  • Click Start
• Make sure that the option Remove found threats is unticked and the Scan Archives option is ticked.
• Click on Advanced Settings, ensure the options
  Scan for potentially unwanted applications, Scan for potentially unsafe applications, and Enable Anti-Stealth Technology are ticked.
• Click Scan
• Wait for the scan to finish
• Use notepad to open the logfile located at C:\Program Files\Eset\Eset Online Scanner\log.txt

Copy and paste that log as a reply to this topic

"information and logs"

In your next post I need the following

1. Report from ESET
2. let me know of any problems you may have had
3. How is the computer doing now?

Gringo