I was cleaning up my desktop (Dell Dimension B110 circa early 2006) and removed Adobe Photoshop 7 (and selected "yes to all" when prompted to remove all parts) and then removed an old HP Printer. Adobe Photoshop asked me to restart my computer - but I didn't do that until after I deleted the printer as well. After the reboot, my keyboard and mouse were gone. I could see my mouse centered in the middle of my screen (it's a logitech cordless optical which is working as I've used it and replaced batteries). My keyboard and mouse allow me to access the following:
F2 - Bios - i can use my keyboard, but nothing here is helping as far as I can tell.
F8 - Safe Mode and even last known good configuration - but as soon as Windows loads, I cannot use keyboard or mouse.
F12 - can take extended test and use mouse and keyboard in the system test, but nothing works after I leave the test.
Both mouse and keyboard are USB, but I have used the converter and made them PS/2 to no avail.
Extended test originally failed USB Ping test 2x but I just retested and now it passed, however still cannot use mouse or keyboard.
Have a usb drive in front USB, is lit up, so I know there is power to them, it's just not letting anything open.
After I let Windows load - even though I cannot use it due to lack of mouse/keyoard - I am getting some of the following:
1. Microsoft Outlook Icon - wasn't there before....may be because I booted from windows cd
2. "Hardware Installation" pop up in middle of screen stating "The software you are installing for this hardware: Standard Floppy disk controller - has not passed Windows Logo testing to verify it s compatibility with Windows XP.....of course I don't have a floppy disk nor did I attempt to install one...
3. Getting a Found New Hardware: Intel 82801EB Universal Host Controller 24D
Maybe some of these can provide additional insight to someone?
I hope I've provided enough background for some help - I've been surfing and attempting fixes for 2 days to no avail...which is not my norm. Please help! Thank you!
EDIT: Split 2d poster from this thread ~ Hamluis.
Edited by hamluis, 25 September 2010 - 09:17 AM.