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windows vista update


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4 replies to this topic

#1 officialkingG

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Posted 16 July 2010 - 04:02 PM

hey , i got this problem here , ive tried to find update but my computer dont want to find them its keep showing me this error : 80072EFD

so please anyone help me

thank you!!

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#2 boopme

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Posted 16 July 2010 - 08:41 PM

Hello ,most times that error just means the update site at MSFT is busy.

Several other issue are discussed here
http://windows.microsoft.com/en-US/windows...-error-80072efd

If you continue to receive this error, it might mean that a program running on your computer is preventing Windows Update Services (SVCHOST) from accessing the Internet. Programs that might do this include firewalls, anti-spyware software, web accelerators, Internet security or antivirus programs, and proxy servers.

To correct the problem, you might need to add the Windows Update website addresses to the blocking program's exceptions or "allow" list or allow Windows Update Service to connect to the Internet through port 80 and port 443.

Plus more at link.
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#3 officialkingG

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Posted 18 July 2010 - 11:59 AM

well, actually i have already did all these things , ive even went on command prompt and they told me to write : (nesth reset proxy) something like that but the problem still here.

And if its a program that preventing to accessing the internet how im supose to find it or to know thats the program??

#4 zbd

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Posted 18 July 2010 - 04:10 PM

This problem occurs because one of the following conditions are true:

A firewall is blocking connectivity of Messenger to the Internet.
Security libraries are corrupted.
Proxy settings are incorrect.
Spyware is blocking connection to the Messenger service.



http://messenger-support.spaces.live.com/b...#33;13953.entry

#5 boopme

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Posted 18 July 2010 - 09:52 PM

Also check for malware.

Next run MBAM (MalwareBytes):

Please download Malwarebytes Anti-Malware (v1.46) and save it to your desktop.
Before you save it rename it to say zztoy.exe


alternate download link 1
alternate download link 2
MBAM may "make changes to your registry" as part of its disinfection routine. If using other security programs that detect registry changes (ie Spybot's Teatimer), they may interfere or alert you. Temporarily disable such programs or permit them to allow the changes.
  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
MBAM will automatically start and you will be asked to update the program before performing a scan.
  • If an update is found, the program will automatically update itself. Press the OK button to close that box and continue.
  • If you encounter any problems while downloading the definition updates, manually download them from here and just double-click on mbam-rules.exe to install.
On the Scanner tab:
  • Make sure the "Perform Quick Scan" option is selected.
  • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
Back at the main Scanner screen:
  • Click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply. Be sure to post the complete log to include the top portion which shows MBAM's database version and your operating system.
  • Exit MBAM when done.
Note: If MBAM encounters a file that is difficult to remove, you will be asked to reboot your computer so MBAM can proceed with the disinfection process. If asked to restart the computer, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware.
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