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Internet Explorer using 100% of CPU resources


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2 replies to this topic

#1 SandmanFSMC

SandmanFSMC

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Posted 16 July 2010 - 12:24 PM

Hi everyone,
Okay, I have an XP home tower, running service pack 2, an AMD Sempron 3400+ running at 1.8 GHz and 2 gig of ram. I now have I.E.7 and what happens is that as I fire up IE it takes up 100% of the CPU resources. This also effects anything else that uses IE files. That means Updates, the help menu in quickbooks. I have installed Fire3fox and it works fine. But I can't run many other programs because they are connected to deeply to IE.

What I have done so far:

I removed service pack 3 (that's why I am at SP2)
I have booted into safe mode with the same results.
I have run Malwarebytes in safemode and cleaned up a lot of stuff.
I have run AVG and found nothing.
I have gone from IE8 to IE7
I have run combofix (I will post the results of that scan at the end of my post.)

After all of this, I am still unable to run quickbooks because as soon as I fire it up, the help menu opens with it and it then grabs 100% resources, I can't run IE because it uses 100% resources. It's killing me and I really need some help.
I am sure I have left out some critical piece of information, but just let me know what I mised and I will do my best. Thanks in advance for any help you can offer.

My Combofix scan:

ComboFix 10-07-15.01 - Agents 07/15/2010 11:14:37.1.1 - x86 NETWORK
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.446.223 [GMT -7:00]
Running from: c:\documents and settings\Agents\My Documents\downloads\ComboFix.exe
.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.

c:\documents and settings\All Users\Start Menu\Programs\RegSweep
c:\documents and settings\All Users\Start Menu\Programs\RegSweep\RegSweep on the Web.lnk
c:\documents and settings\All Users\Start Menu\Programs\RegSweep\RegSweep.lnk
c:\documents and settings\All Users\Start Menu\Programs\RegSweep\Uninstall RegSweep.lnk
c:\program files\RegSweep
c:\program files\RegSweep\Launcher.exe
c:\program files\RegSweep\license.txt
c:\program files\RegSweep\RegSweep.exe
c:\program files\RegSweep\RegSweep.url
c:\program files\RegSweep\unins000.dat
c:\program files\RegSweep\unins000.exe
c:\windows\Help\L2000.hlp
c:\windows\system32\bszip.dll
c:\windows\system32\setup.ini
c:\windows\xpsp1hfm.log

.
((((((((((((((((((((((((( Files Created from 2010-06-15 to 2010-07-15 )))))))))))))))))))))))))))))))
.

2010-07-15 17:40 . 2010-07-15 17:40 -------- d-----w- c:\documents and settings\Agents\Application Data\Malwarebytes
2010-07-15 17:40 . 2010-04-29 22:39 38224 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2010-07-15 17:40 . 2010-07-15 17:40 -------- d-----w- c:\documents and settings\All Users\Application Data\Malwarebytes
2010-07-15 17:40 . 2010-07-15 17:40 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware
2010-07-15 17:40 . 2010-04-29 22:39 20952 ----a-w- c:\windows\system32\drivers\mbam.sys
2010-07-15 17:12 . 2010-07-15 17:13 -------- d-----w- c:\documents and settings\NetworkService\Local Settings\Application Data\Temp
2010-06-15 20:52 . 2010-05-06 10:41 743424 ------w- c:\windows\system32\dllcache\iedvtool.dll

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2010-07-15 17:32 . 2008-04-15 20:21 -------- d-----w- c:\program files\dl_cats
2010-07-15 17:30 . 2006-12-18 19:47 -------- d-----w- c:\program files\ESET
2010-07-15 17:26 . 2006-12-04 15:19 -------- d-----w- c:\program files\Yahoo!
2010-07-15 17:26 . 2006-12-04 15:19 -------- d-----w- c:\documents and settings\All Users\Application Data\YAHOO
2010-07-15 17:20 . 2006-12-04 15:18 -------- d-----w- c:\program files\Google
2010-05-06 10:41 . 2004-08-10 18:51 916480 ----a-w- c:\windows\system32\wininet.dll
2010-05-02 05:22 . 2004-08-10 18:51 1851264 ----a-w- c:\windows\system32\win32k.sys
2010-04-20 05:30 . 2004-08-10 18:50 285696 ----a-w- c:\windows\system32\atmfd.dll
2009-07-09 19:10 . 2008-07-22 17:36 56 --sh--r- c:\windows\system32\24FC8ACB39.sys
2007-09-27 20:18 . 2006-12-16 19:37 88 -csh--r- c:\windows\system32\39CB8AFC24.sys
2009-07-21 19:31 . 2006-12-16 19:37 8354 -csha-w- c:\windows\system32\KGyGaAvL.sys
.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"NvCplDaemon"="c:\windows\system32\NvCpl.dll" [2006-08-23 7630848]
"dlcxmon.exe"="c:\program files\Dell Photo AIO Printer 926\dlcxmon.exe" [2007-01-12 292336]
"MemoryCardManager"="c:\program files\Dell Photo AIO Printer 926\memcard.exe" [2006-11-03 304008]
"FaxCenterServer"="c:\program files\Dell PC Fax\fm3032.exe" [2006-11-03 312200]
"ISUSPM Startup"="c:\program files\Common Files\InstallShield\UpdateService\ISUSPM.exe" [2005-06-10 249856]
"DLCXCATS"="c:\windows\System32\spool\DRIVERS\W32X86\3\DLCXtime.dll" [2006-10-16 106496]

[HKLM\~\startupfolder\C:^Documents and Settings^Agents^Start Menu^Programs^Startup^Lightning 2000 Call Scheduler.lnk]
path=c:\documents and settings\Agents\Start Menu\Programs\Startup\Lightning 2000 Call Scheduler.lnk
backup=c:\windows\pss\Lightning 2000 Call Scheduler.lnkStartup

[HKLM\~\startupfolder\C:^Documents and Settings^Agents^Start Menu^Programs^Startup^Lightning MLS Plus Scheduler.lnk]
path=c:\documents and settings\Agents\Start Menu\Programs\Startup\Lightning MLS Plus Scheduler.lnk
backup=c:\windows\pss\Lightning MLS Plus Scheduler.lnkStartup

[HKLM\~\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^Digital Line Detect.lnk]
path=c:\documents and settings\All Users\Start Menu\Programs\Startup\Digital Line Detect.lnk
backup=c:\windows\pss\Digital Line Detect.lnkCommon Startup

[HKLM\~\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^QuickBooks Update Agent.lnk]
path=c:\documents and settings\All Users\Start Menu\Programs\Startup\QuickBooks Update Agent.lnk
backup=c:\windows\pss\QuickBooks Update Agent.lnkCommon Startup
HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\vptray

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Adobe Reader Speed Launcher]
2008-10-15 09:04 39792 ----a-w- c:\program files\Adobe\Reader 8.0\Reader\reader_sl.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\AdobeUpdater]
2008-09-26 19:02 2356088 ----a-r- c:\program files\Common Files\Adobe\Updater5\AdobeUpdater.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Corel Photo Downloader]
2006-08-14 20:20 462336 -c--a-w- c:\program files\Corel\Corel Snapfire Plus\Corel Photo Downloader.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\ctfmon.exe]
2008-04-14 00:12 15360 ----a-w- c:\windows\system32\ctfmon.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\DellSupport]
2006-08-29 03:57 395776 ----a-w- c:\program files\Dell Support\DSAgnt.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\DLA]
2005-09-08 11:20 122940 ----a-w- c:\windows\system32\DLA\DLACTRLW.EXE

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\DMXLauncher]
2005-10-05 09:12 94208 ----a-w- c:\program files\Dell\Media Experience\DMXLauncher.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\ISUSPM Startup]
2005-06-10 17:44 249856 ----a-w- c:\progra~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\ISUSScheduler]
2005-06-10 17:44 81920 ----a-w- c:\program files\Common Files\InstallShield\UpdateService\issch.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\MSMSGS]
2008-04-14 00:12 1695232 ----a-w- c:\program files\Messenger\msmsgs.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\NvCplDaemon]
2006-08-23 18:12 7630848 ----a-w- c:\windows\system32\nvcpl.dll

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\NvMediaCenter]
2006-08-23 18:12 86016 ----a-w- c:\windows\system32\nvmctray.dll

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\QuickTime Task]
2006-12-04 15:13 98304 -c--a-w- c:\program files\QuickTime\qttask.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\SigmatelSysTrayApp]
2006-08-15 09:00 282624 ----a-w- c:\windows\stsystra.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\TkBellExe]
2007-01-22 00:13 185896 ----a-w- c:\program files\Common Files\Real\Update_OB\realsched.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\services]
"gusvc"=3 (0x3)
"gupdate"=2 (0x2)

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile]
"EnableFirewall"= 0 (0x0)

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"=
"c:\\Program Files\\Real\\RealPlayer\\realplay.exe"=
"%windir%\\Network Diagnostic\\xpnetdiag.exe"=
"c:\\Program Files\\Intuit\\QuickBooks 2006\\QBDBMgrN.exe"=
"c:\\WINDOWS\\system32\\dlcxcoms.exe"=

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\GloballyOpenPorts\List]
"135:TCP"= 135:TCP:TCP Port 135
"5000:TCP"= 5000:TCP:TCP Port 5000
"5001:TCP"= 5001:TCP:TCP Port 5001
"5002:TCP"= 5002:TCP:TCP Port 5002
"5003:TCP"= 5003:TCP:TCP Port 5003
"5004:TCP"= 5004:TCP:TCP Port 5004
"5005:TCP"= 5005:TCP:TCP Port 5005
"5006:TCP"= 5006:TCP:TCP Port 5006
"5007:TCP"= 5007:TCP:TCP Port 5007
"5008:TCP"= 5008:TCP:TCP Port 5008
"5009:TCP"= 5009:TCP:TCP Port 5009
"5010:TCP"= 5010:TCP:TCP Port 5010
"5011:TCP"= 5011:TCP:TCP Port 5011
"5012:TCP"= 5012:TCP:TCP Port 5012
"5013:TCP"= 5013:TCP:TCP Port 5013
"5014:TCP"= 5014:TCP:TCP Port 5014
"5015:TCP"= 5015:TCP:TCP Port 5015
"5016:TCP"= 5016:TCP:TCP Port 5016
"5017:TCP"= 5017:TCP:TCP Port 5017
"5018:TCP"= 5018:TCP:TCP Port 5018
"5019:TCP"= 5019:TCP:TCP Port 5019
"5020:TCP"= 5020:TCP:TCP Port 5020

R3 WUSB54GSCV2;Compact Wireless-G USB Network Adapter with SpeedBooster Service;c:\windows\system32\drivers\WUSB54GSCV2.sys [08/07/2009 12:36 PM 198144]
S2 dlcx_device;dlcx_device;c:\windows\system32\dlcxcoms.exe -service --> c:\windows\system32\dlcxcoms.exe -service [?]
S2 WUSB54GSC;WUSB54GSC;c:\program files\Linksys\WUSB54GSCv2\WLService.exe [08/07/2009 12:49 PM 65596]
.
Contents of the 'Scheduled Tasks' folder
.
.
------- Supplementary Scan -------
.
uStart Page = hxxp://www.prospector.metrolist.net/
uSearchAssistant = hxxp://www.google.com/ie
uSearchURL,(Default) = hxxp://www.google.com/search?q=%s
IE: E&xport to Microsoft Excel - c:\progra~1\MI1933~1\OFFICE11\EXCEL.EXE/3000
IE: Google Sidewiki... - c:\program files\Google\Google Toolbar\Component\GoogleToolbarDynamic_mui_en_96D6FF0C6D236BF8.dll/cmsidewiki.html
Trusted Zone: metrolist.net
Trusted Zone: rapmls.com
DPF: {F375116A-793C-11D2-BFE1-444553540001} - hxxp://realist2.firstamres.com/mapviewer/mapviewer.cab
.
- - - - ORPHANS REMOVED - - - -

Notify-NavLogon - (no file)
MSConfigStartUp-ccApp - c:\program files\Common Files\Symantec Shared\ccApp.exe
MSConfigStartUp-nod32kui - c:\program files\Eset\nod32kui.exe
MSConfigStartUp-RegSweep - c:\program files\RegSweep\RegSweep.exe
MSConfigStartUp-swg - c:\program files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe



**************************************************************************

catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2010-07-15 11:18
Windows 5.1.2600 Service Pack 3 NTFS

scanning hidden processes ...

scanning hidden autostart entries ...

HKLM\Software\Microsoft\Windows\CurrentVersion\Run
DLCXCATS = rundll32 c:\windows\System32\spool\DRIVERS\W32X86\3\DLCXtime.dll,_RunDLLEntry@16???????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????

scanning hidden files ...

scan completed successfully
hidden files: 0

**************************************************************************
.
--------------------- DLLs Loaded Under Running Processes ---------------------

- - - - - - - > 'winlogon.exe'(704)
c:\windows\System32\BCMLogon.dll
c:\windows\system32\l3codeca.acm
.
Completion time: 2010-07-15 11:22:39
ComboFix-quarantined-files.txt 2010-07-15 18:22

Pre-Run: 62,605,946,880 bytes free
Post-Run: 62,943,387,648 bytes free

WindowsXP-KB310994-SP2-Home-BootDisk-ENU.exe
[boot loader]
timeout=2
default=multi(0)disk(0)rdisk(0)partition(2)\WINDOWS
[operating systems]
c:\cmdcons\BOOTSECT.DAT="Microsoft Windows Recovery Console" /cmdcons
multi(0)disk(0)rdisk(0)partition(2)\WINDOWS="Microsoft Windows XP Home Edition" /noexecute=optin /fastdetect

- - End Of File - - 1E0190737D206F25030B88B7AD082D8F

Edited by boopme, 16 July 2010 - 12:47 PM.


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#2 myrti

myrti

    Sillyberry


  • Malware Study Hall Admin
  • 33,779 posts
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Posted 23 July 2010 - 07:31 AM

Hello and welcome to Bleeping Computer

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

Please include a clear description of the problems you're having, along with any steps you may have performed so far.

Please refrain from running tools or applying updates other than those we suggest while we are cleaning up your computer. The reason for this is so we know what is going on with the machine at any time. Some programs can interfere with others and hamper the recovery process.

Even if you have already provided information about your PC, we need a new log to see what has changed since you originally posted your problem.
We need to create an OTL Report
  1. Please download OTL from one of the following mirrors:
  2. Save it to your desktop.
  3. Double click on the icon on your desktop.
  4. Click the "Scan All Users" checkbox.
  5. In the custom scan box paste the following:
    CODE
    msconfig
    safebootminimal
    activex
    drivers32
    netsvcs
    %SYSTEMDRIVE%\*.exe
    /md5start
    eventlog.dll
    scecli.dll
    netlogon.dll
    cngaudit.dll
    sceclt.dll
    ntelogon.dll
    logevent.dll
    iaStor.sys
    nvstor.sys
    atapi.sys
    IdeChnDr.sys
    viasraid.sys
    AGP440.sys
    vaxscsi.sys
    nvatabus.sys
    viamraid.sys
    nvata.sys
    nvgts.sys
    iastorv.sys
    ViPrt.sys
    eNetHook.dll
    ahcix86.sys
    KR10N.sys
    nvstor32.sys
    ahcix86s.sys
    nvrd32.sys
    symmpi.sys
    adp3132.sys
    mv61xx.sys
    nvraid.sys
    /md5stop
    %systemroot%\*. /mp /s
    %systemroot%\system32\*.dll /lockedfiles
    %systemroot%\Tasks\*.job /lockedfiles
    %systemroot%\system32\drivers\*.sys /lockedfiles
    %systemroot%\System32\config\*.sav
    %systemroot%\system32\drivers\*.sys /90
  6. Push the button.
  7. Two reports will open, copy and paste them in a reply here:
    • OTL.txt <-- Will be opened
    • Extra.txt<--Will be minimized
In the upper right hand corner of the topic you will see a button called Options. If you click on this in the drop-down menu you can choose Track this topic. I suggest you do this and select Immediate E-Mail notification and click on Proceed. This way you will be advised when we respond to your topic and facilitate the cleaning of your machine.

After 5 days if a topic is not replied to we assume it has been abandoned and it is closed.

regards myrti

is that a bird?  a plane? nooo it's the flying blueberry!

If I have been helping you and haven't replied in 2 days, feel free to shoot me a PM! Please don't send help request via PM, unless I am already helping you. Use the forums!

 

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#3 myrti

myrti

    Sillyberry


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Posted 28 July 2010 - 02:36 AM

Due to lack of feedback, this topic is now Closed

If you need this topic reopened, please send me a PM.
Please include the address of this thread in your request.
This applies only to the original topic starter.

Everyone else please start a new topic.

With Regards,
myrti

is that a bird?  a plane? nooo it's the flying blueberry!

If I have been helping you and haven't replied in 2 days, feel free to shoot me a PM! Please don't send help request via PM, unless I am already helping you. Use the forums!

 

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