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google redirect virus


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21 replies to this topic

#1 sca123

sca123

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Posted 16 July 2010 - 12:23 PM

i dont know what i was doing but the Av suite kept coming up i finally got that off my system restore to a few days ago now i keep being redirected to weirk advertisment pages when i click on a result from Any search engine. but if i type the correct address its fine. i ran avira malwarebytes pctool antivirus adware and ccleaner. this is very unpleasent please help me. im on internet explorer 8 and everyone says to come here and id be helped. and my OS is xp

Edited by sca123, 16 July 2010 - 12:24 PM.


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#2 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
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  • Location:Puerto rico
  • Local time:12:09 AM

Posted 16 July 2010 - 05:40 PM

Hello and Welcome to the forums!

My name is Gringo and I'll be glad to help you with your computer problems.

Somethings to remember while we are working together.
  1. Do not run any other tool untill instructed to do so!
  2. Please Do not Attach logs or put in code boxes.
  3. Tell me about any problems that have occurred during the fix.
  4. Tell me of any other symptoms you may be having as these can help also.
  5. Do not run anything while running a fix.

In the upper right hand corner of the topic you will see a button called Options. If you click on this in the drop-down menu you can choose Track this topic. By doing this and then choosing Immediate E-Mail notification and then clicking on Proceed you will be advised when we respond to your topic and facilitate the cleaning of your machine.


In order for me to see the status of the infection I will need a set of logs to start with.

Please print out or make a copy in notpad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.

DeFogger:
    Please download DeFogger to your desktop.

    Double click DeFogger to run the tool.
    • The application window will appear
    • Click the Disable button to disable your CD Emulation drivers
    • Click Yes to continue
    • A 'Finished!' message will appear
    • Click OK
    • DeFogger may ask you to reboot the machine, if it does - click OK
    Do not re-enable these drivers until otherwise instructed.

Download DDS:
    Please download DDS by sUBs from one of the links below and save it to your desktop:


    Download DDS and save it to your desktop

    Link1
    Link2
    Link3

    Please disable any anti-malware program that will block scripts from running before running DDS.
    • Double-Click on dds.scr and a command window will appear. This is normal.
    • Shortly after two logs will appear:
      • DDS.txt
      • Attach.txt
    • A window will open instructing you save & post the logs
    • Save the logs to a convenient place such as your desktop
    • Copy the contents of both logs & post in your next reply

Scan With RKUnHooker
  • Please Download Rootkit Unhooker Save it to your desktop.
  • Now double-click on RKUnhookerLE.exe to run it.
  • Click the Report tab, then click Scan.
  • Check (Tick) Drivers, Stealth,. Uncheck the rest. then Click OK.
  • Wait till the scanner has finished and then click File, Save Report.
  • Save the report somewhere where you can find it. Click Close.
Copy the entire contents of the report and paste it in a reply here.

Note** you may get this warning it is ok, just ignore

"Rootkit Unhooker has detected a parasite inside itself!
It is recommended to remove parasite, okay?"


MBRCheck

Please also download MBRCheck to your desktop
  • Double click MBRCheck.exe to run (vista and Win 7 right click and select Run as Administrator)
  • It will show a Black screen with some data on it
  • a report called MBRcheck will be on your desktop
  • open this report
  • Right click on the screen and select > Select All
  • Press Control+C
  • now please copy that report to this thread


information and logs:
    In your next post I need the following
      1.logs from DDS
      2.log from RKUnHooker
      3. report from MBRchecker
      4.let me know of any problems you may have had

Gringo


I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#3 sca123

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Posted 17 July 2010 - 04:08 PM

MBRCheck, version 1.1.1

© 2010, AD



\\.\C: --> \\.\PhysicalDrive0



Size Device Name MBR Status

--------------------------------------------

55 GB \\.\PhysicalDrive0 Unknown MBR code





Found non-standard or infected MBR.

Enter 'Y' and hit ENTER for more options, or 'N' to exit:


UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT

DDS (Ver_10-03-17.01)

Microsoft Windows XP Home Edition
Boot Device: \Device\HarddiskVolume1
Install Date: 12/25/2005 10:40:36 PM
System Uptime: 7/17/2010 4:38:24 PM (0 hours ago)

Motherboard: Quanta | | 3096
Processor: Mobile AMD Sempron™ Processor 2800+ | U23 | 1591/200mhz

==== Disk Partitions =========================

C: is FIXED (NTFS) - 56 GiB total, 36.885 GiB free.
D: is CDROM ()

==== Disabled Device Manager Items =============

Class GUID: {4D36E972-E325-11CE-BFC1-08002BE10318}
Description: Realtek RTL8139/810x Family Fast Ethernet NIC
Device ID: PCI\VEN_10EC&DEV_8139&SUBSYS_3091103C&REV_10\4&13826118&0&00A4
Manufacturer: Realtek Semiconductor Corp.
Name: Realtek RTL8139/810x Family Fast Ethernet NIC
PNP Device ID: PCI\VEN_10EC&DEV_8139&SUBSYS_3091103C&REV_10\4&13826118&0&00A4
Service: RTL8023xp

==== System Restore Points ===================

RP83: 5/7/2010 12:32:17 PM - System Checkpoint
RP84: 5/11/2010 10:32:41 AM - System Checkpoint
RP85: 5/12/2010 11:15:42 AM - Software Distribution Service 3.0
RP86: 5/13/2010 10:22:31 PM - System Checkpoint
RP87: 5/22/2010 6:42:36 AM - System Checkpoint
RP88: 5/26/2010 10:30:52 AM - System Checkpoint
RP89: 5/26/2010 5:41:07 PM - Software Distribution Service 3.0
RP90: 5/28/2010 5:36:17 PM - System Checkpoint
RP91: 5/30/2010 6:13:28 PM - System Checkpoint
RP92: 5/31/2010 6:37:35 PM - System Checkpoint
RP93: 6/8/2010 11:31:35 AM - System Checkpoint
RP94: 6/9/2010 10:40:02 AM - Software Distribution Service 3.0
RP95: 6/11/2010 11:46:39 AM - System Checkpoint
RP96: 6/26/2010 8:00:12 PM - System Checkpoint
RP97: 6/30/2010 8:22:14 PM - System Checkpoint
RP98: 7/4/2010 2:22:35 PM - System Checkpoint
RP99: 7/9/2010 12:44:56 AM - Restore Operation
RP100: 7/12/2010 1:17:53 AM - System Checkpoint
RP101: 7/13/2010 8:57:49 PM - System Checkpoint
RP102: 7/16/2010 9:53:47 AM - Software Distribution Service 3.0
RP103: 7/16/2010 10:04:38 AM - Software Distribution Service 3.0

==== Hosts File Hijack ======================

Hosts: 84.16.244.15 www.google.com
Hosts: 84.16.244.15 us.search.yahoo.com
Hosts: 84.16.244.15 uk.search.yahoo.com
Hosts: 84.16.244.15 search.yahoo.com
Hosts: 84.16.244.15 www.google.com.br
Hosts: 84.16.244.15 www.google.it
Hosts: 84.16.244.15 www.google.es
Hosts: 84.16.244.15 www.google.co.jp
Hosts: 84.16.244.15 www.google.com.mx
Hosts: 84.16.244.15 www.google.ca
Hosts: 84.16.244.15 www.google.com.au
Hosts: 84.16.244.15 www.google.nl
Hosts: 84.16.244.15 www.google.co.za
Hosts: 84.16.244.15 www.google.be
Hosts: 84.16.244.15 www.google.gr
Hosts: 84.16.244.15 www.google.at
Hosts: 84.16.244.15 www.google.se
Hosts: 84.16.244.15 www.google.ch
Hosts: 84.16.244.15 www.google.pt
Hosts: 84.16.244.15 www.google.dk
Hosts: 84.16.244.15 www.google.fi
Hosts: 84.16.244.15 www.google.ie
Hosts: 84.16.244.15 www.google.no
Hosts: 84.16.244.15 www.google.de
Hosts: 84.16.244.15 www.google.fr
Hosts: 84.16.244.15 www.google.co.uk
Hosts: 84.16.244.15 www.bing.com

==== Installed Programs ======================

Acrobat.com
Adobe Flash Player 10 ActiveX
Adobe Reader 9.3.3
AOL Uninstaller (Choose which Products to Remove)
Apple Application Support
Apple Mobile Device Support
Apple Software Update
Athlon 64 Processor Driver
ATI - Software Uninstall Utility
ATI Control Panel
ATI Display Driver
Bonjour
Camera Support Core Library
Canon Camera Support Core Library
Canon Utilities Easy-PhotoPrint
CCleaner
Conexant AC-Link Audio
Data Fax SoftModem with SmartCP
Download Updater (AOL LLC)
Easy-WebPrint
FinePix Studio
Free Audio CD Burner version 1.3
Free YouTube Download 2.3
Free YouTube to MP3 Converter version 3.5
Google Update Helper
HP Help and Support
HP Update
HP User Guides 0002
HP Wireless Assistant 1.01 A2
HpSdpAppCoreApp
InterVideo WinDVD
iTunes
J2SE Runtime Environment 5.0 Update 2
J2SE Runtime Environment 5.0 Update 6
J2SE Runtime Environment 5.0 Update 9
Java™ 6 Update 13
Java™ 6 Update 5
Learn2 Player (Uninstall Only)
LS_HSI
Malwarebytes' Anti-Malware
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1 Security Update (KB979906)
Microsoft Application Error Reporting
Microsoft Compression Client Pack 1.0 for Windows XP
Microsoft Internationalized Domain Names Mitigation APIs
Microsoft National Language Support Downlevel APIs
Microsoft Office Professional Edition 2003
Microsoft User-Mode Driver Framework Feature Pack 1.0
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
MobileMe Control Panel
muvee autoProducer 4.0 - SE
PC Tools AntiVirus 5.0
Quick Launch Buttons 5.10 B2
QuickTime
Safe Returner version 1.26
Security Update for Windows Internet Explorer 7 (KB928090)
Security Update for Windows Internet Explorer 7 (KB929969)
Security Update for Windows Internet Explorer 7 (KB931768)
Security Update for Windows Internet Explorer 7 (KB933566)
Security Update for Windows Internet Explorer 7 (KB938127)
Security Update for Windows Internet Explorer 7 (KB939653)
Security Update for Windows Internet Explorer 7 (KB942615)
Security Update for Windows Internet Explorer 7 (KB958215)
Security Update for Windows Internet Explorer 7 (KB960714)
Security Update for Windows Internet Explorer 7 (KB972260)
Security Update for Windows Internet Explorer 8 (KB971961)
Security Update for Windows Internet Explorer 8 (KB976325)
Security Update for Windows Internet Explorer 8 (KB978207)
Security Update for Windows Internet Explorer 8 (KB981332)
Security Update for Windows Internet Explorer 8 (KB982381)
Sonic Audio Module
Sonic Copy Module
Sonic Data Module
Sonic Express Labeler
Sonic MyDVD Plus
Sonic Update Manager
Symantec KB-DocID:2003093015493306
Synaptics Pointing Device Driver
Texas Instruments PCIxx21/x515 drivers.
TIxx21
Uninstall 1.0.0.1
Update for Windows Internet Explorer 8 (KB975364)
Update for Windows Internet Explorer 8 (KB976662)
Update for Windows Internet Explorer 8 (KB980182)
Viewpoint Media Player
Visual C++ 2008 x86 Runtime - (v9.0.30729)
Visual C++ 2008 x86 Runtime - v9.0.30729.01
WebFldrs XP
Windows Genuine Advantage Notifications (KB905474)
Windows Genuine Advantage Validation Tool (KB892130)
Windows Internet Explorer 8
Windows Media Format 11 runtime
Windows Media Player 11
Windows XP Service Pack 3

==== Event Viewer Messages From Past Week ========

7/16/2010 12:57:48 AM, error: Service Control Manager [7034] - The LightScribeService Direct Disc Labeling Service service terminated unexpectedly. It has done this 1 time(s).
7/16/2010 12:57:48 AM, error: Service Control Manager [7034] - The Ati HotKey Poller service terminated unexpectedly. It has done this 1 time(s).
7/12/2010 7:15:34 AM, error: Service Control Manager [7034] - The MS Software Shadow Copy Provider service terminated unexpectedly. It has done this 1 time(s).
7/12/2010 7:15:30 AM, error: Service Control Manager [7009] - Timeout (30000 milliseconds) waiting for the COM+ System Application service to connect.
7/12/2010 7:15:30 AM, error: Service Control Manager [7000] - The COM+ System Application service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion.
7/12/2010 7:15:28 AM, error: DCOM [10005] - DCOM got error "%1053" attempting to start the service COMSysApp with arguments "" in order to run the server: {ECABAFBC-7F19-11D2-978E-0000F8757E2A}
7/12/2010 7:05:36 AM, error: Service Control Manager [7000] - The IMAPI CD-Burning COM Service service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion.
7/12/2010 7:05:35 AM, error: Service Control Manager [7009] - Timeout (30000 milliseconds) waiting for the IMAPI CD-Burning COM Service service to connect.
7/12/2010 7:02:42 AM, error: Ftdisk [49] - Configuring the Page file for crash dump failed. Make sure there is a page file on the boot partition and that is large enough to contain all physical memory.
7/12/2010 7:02:42 AM, error: Ftdisk [45] - The system could not sucessfully load the crash dump driver.
7/11/2010 9:44:54 PM, error: Service Control Manager [7034] - The PC Tools AntiVirus Engine service terminated unexpectedly. It has done this 1 time(s).
7/11/2010 9:28:23 PM, error: Service Control Manager [7026] - The following boot-start or system-start driver(s) failed to load: AliIde IntelIde ViaIde
7/11/2010 9:27:30 PM, error: sr [1] - The System Restore filter encountered the unexpected error '0xC0000001' while processing the file '' on the volume 'HarddiskVolume1'. It has stopped monitoring the volume.
7/11/2010 6:57:17 PM, error: Service Control Manager [7011] - Timeout (30000 milliseconds) waiting for a transaction response from the stisvc service.
7/11/2010 6:49:59 PM, error: Microsoft Antimalware [2001] -
7/11/2010 6:44:34 PM, error: W32Time [17] - Time Provider NtpClient: An error occurred during DNS lookup of the manually configured peer 'time.windows.com,0x1'. NtpClient will try the DNS lookup again in 15 minutes. The error was: A socket operation was attempted to an unreachable host. (0x80072751)
7/11/2010 6:05:22 PM, error: W32Time [17] - Time Provider NtpClient: An error occurred during DNS lookup of the manually configured peer 'time.windows.com,0x1'. NtpClient will try the DNS lookup again in 60 minutes. The error was: A socket operation was attempted to an unreachable host. (0x80072751)
7/11/2010 5:35:23 PM, error: W32Time [17] - Time Provider NtpClient: An error occurred during DNS lookup of the manually configured peer 'time.windows.com,0x1'. NtpClient will try the DNS lookup again in 30 minutes. The error was: A socket operation was attempted to an unreachable host. (0x80072751)
7/11/2010 11:01:03 PM, error: Service Control Manager [7009] - Timeout (30000 milliseconds) waiting for the Distributed Transaction Coordinator service to connect.
7/11/2010 11:01:03 PM, error: Service Control Manager [7000] - The Distributed Transaction Coordinator service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion.
7/11/2010 10:53:59 PM, error: Service Control Manager [7009] - Timeout (30000 milliseconds) waiting for the HP WMI Interface service to connect.
7/11/2010 10:53:59 PM, error: Service Control Manager [7000] - The HP WMI Interface service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion.
7/11/2010 10:53:59 PM, error: DCOM [10005] - DCOM got error "%1053" attempting to start the service hpqwmi with arguments "-Service" in order to run the server: {7DC5B2D7-CACC-47F2-836E-4DF85F026072}
7/11/2010 10:53:43 PM, error: Service Control Manager [7000] - The Application Layer Gateway Service service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion.
7/11/2010 10:53:42 PM, error: Service Control Manager [7009] - Timeout (30000 milliseconds) waiting for the Application Layer Gateway Service service to connect.
7/11/2010 10:10:49 PM, error: SideBySide [59] - Resolve Partial Assembly failed for Microsoft.VC90.CRT. Reference error message: The referenced assembly is not installed on your system. .
7/11/2010 10:10:49 PM, error: SideBySide [59] - Generate Activation Context failed for C:\DOCUME~1\STEPHA~1\LOCALS~1\Temp\RarSFX0\redist.dll. Reference error message: The operation completed successfully. .
7/11/2010 10:10:49 PM, error: SideBySide [32] - Dependent Assembly Microsoft.VC90.CRT could not be found and Last Error was The referenced assembly is not installed on your system.

==== End Of File ===========================

Internet Explorer: 8.0.6001.18702
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.382.132 [GMT -4:00]

AV: PC Tools AntiVirus 5.0.0.16 *On-access scanning enabled* (Updated) {832E7172-E406-4BB2-8B19-6D29F2C93A98}
FW: Norton Internet Worm Protection *disabled* {990F9400-4CEE-43EA-A83A-D013ADD8EA6E}

============== Running Processes ===============

C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
svchost.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\Program Files\PC Tools AntiVirus\PCTAVSvc.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\Program Files\Viewpoint\Common\ViewpointService.exe
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\Program Files\hpq\HP Wireless Assistant\HP Wireless Assistant.exe
C:\Program Files\HPQ\Quick Launch Buttons\EabServr.exe
C:\Program Files\Common Files\AOL\1143832090\ee\AOLSoftware.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\HPQ\SHARED\HPQWMI.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Documents and Settings\Stephanie Artusa\Local Settings\Temporary Internet Files\Content.IE5\HPEK48MU\Defogger[1].exe
C:\WINDOWS\system32\notepad.exe
C:\WINDOWS\system32\notepad.exe
C:\WINDOWS\system32\notepad.exe
C:\WINDOWS\system32\notepad.exe
C:\WINDOWS\system32\wscript.exe
C:\WINDOWS\system32\wscript.exe
C:\WINDOWS\system32\notepad.exe
C:\WINDOWS\system32\notepad.exe
C:\WINDOWS\system32\wscript.exe
C:\Documents and Settings\Stephanie Artusa\Desktop\dds.com

============== Pseudo HJT Report ===============

uSearchMigratedDefaultURL = hxxp://www.google.com/search?q={searchTerms}&sourceid=ie7&rls=com.microsoft:en-US&ie=utf8&oe=utf8
uInternet Connection Wizard,ShellNext = hxxp://yahoo.com/
uInternet Settings,ProxyOverride = *.local
uSearchURL,(Default) = hxxp://www.google.com/keyword/%s
BHO: {02478D38-C3F9-4efb-9B51-7695ECA05670} - No File
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
TB: Easy-WebPrint: {327c2873-e90d-4c37-aa9d-10ac9baba46c} - c:\program files\canon\easy-webprint\Toolband.dll
TB: {2318C2B1-4965-11D4-9B18-009027A5CD4F} - No File
TB: {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - No File
TB: {4982D40A-C53B-4615-B15B-B5B5E98D167C} - No File
TB: {0B53EAC3-8D69-4B9E-9B19-A37C9A5676A7} - No File
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
mRun: [ATIPTA] c:\program files\ati technologies\ati control panel\atiptaxx.exe
mRun: [hpWirelessAssistant] c:\program files\hpq\hp wireless assistant\HP Wireless Assistant.exe
mRun: [eabconfg.cpl] c:\program files\hpq\quick launch buttons\EabServr.exe /Start
mRun: [Cpqset] c:\program files\hpq\default settings\cpqset.exe
mRun: [HostManager] c:\program files\common files\aol\1143832090\ee\AOLSoftware.exe
mRun: [IPHSend] c:\program files\common files\aol\iphsend\IPHSend.exe
mRun: [PCTAVApp] "c:\program files\pc tools antivirus\PCTAV.exe" /MONITORSCAN
mRun: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 9.0\reader\Reader_sl.exe"
mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"
mRun: [QuickTime Task] "c:\program files\quicktime\qttask.exe" -atboottime
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
mRun: [AppleSyncNotifier] c:\program files\common files\apple\mobile device support\AppleSyncNotifier.exe
dRun: [DWQueuedReporting] "c:\progra~1\common~1\micros~1\dw\dwtrig20.exe" -t
dRunOnce: [MIDI Sound Handler] HSMIDI.EXE
IE: {CD67F990-D8E9-11d2-98FE-00C0F0318AFE}
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~3\office11\REFIEBAR.DLL
LSP: c:\program files\common files\pc tools\lsp\PCTLsp.dll
DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} - hxxp://www.update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1271429229188
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_13-windows-i586.cab
DPF: {CAFEEFAC-0015-0000-0006-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_06-windows-i586.cab
DPF: {CAFEEFAC-0015-0000-0009-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_09-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0005-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_05-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0013-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_13-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_13-windows-i586.cab
DPF: {CE28D5D2-60CF-4C7D-9FE8-0F47A3308078} - hxxps://www-secure.symantec.com/techsupp/asa/ctrl/SymAData.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://fpdownload2.macromedia.com/get/flashplayer/current/swflash.cab
DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
Notify: AtiExtEvent - Ati2evxx.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
Hosts: 84.16.244.15 www.google.com
Hosts: 84.16.244.15 us.search.yahoo.com
Hosts: 84.16.244.15 uk.search.yahoo.com
Hosts: 84.16.244.15 search.yahoo.com
Hosts: 84.16.244.15 www.google.com.br

Note: multiple HOSTS entries found. Please refer to Attach.txt

============= SERVICES / DRIVERS ===============

R2 AVFilter;AVFilter;c:\windows\system32\drivers\AVFilter.sys [2009-9-4 21904]
R2 PCTAVSvc;PC Tools AntiVirus Engine;c:\program files\pc tools antivirus\PCTAVSvc.exe [2009-9-4 964496]
R2 Symantec Core LC;Symantec Core LC;c:\program files\common files\symantec shared\ccpd-lc\symlcsvc.exe [2007-5-4 1251720]
R2 Viewpoint Manager Service;Viewpoint Manager Service;c:\program files\viewpoint\common\ViewpointService.exe [2007-12-5 24652]
R3 AVHook;AVHook;c:\windows\system32\drivers\AVHook.sys [2009-9-4 28568]
R3 HSFHWATI;HSFHWATI;c:\windows\system32\drivers\HSFHWATI.sys [2004-12-15 200192]
S2 gupdate;Google Update Service (gupdate);c:\program files\google\update\GoogleUpdate.exe [2009-12-21 135664]
S4 rundll.exe;rundll.exe;c:\windows\msngrsm.exe [2006-7-6 0]

=============== Created Last 30 ================

2010-07-17 20:52:37 0 ----a-w- c:\documents and settings\stephanie artusa\defogger_reenable
2010-07-16 13:48:04 744448 ------w- c:\windows\system32\dllcache\helpsvc.exe
2010-07-16 04:55:09 0 d-----w- c:\docume~1\stepha~1\applic~1\SafeReturner
2010-07-16 04:54:59 0 d-----w- c:\program files\Safe Returner
2010-07-16 03:58:57 0 d-sha-r- C:\cmdcons
2010-07-16 03:54:12 98816 ----a-w- c:\windows\sed.exe
2010-07-16 03:54:12 77312 ----a-w- c:\windows\MBR.exe
2010-07-16 03:54:12 256512 ----a-w- c:\windows\PEV.exe
2010-07-16 03:54:12 161792 ----a-w- c:\windows\SWREG.exe
2010-07-16 03:53:43 0 d-s---w- C:\ComboFix
2010-07-12 03:01:20 0 d-----w- c:\windows\system32\NtmsData
2010-07-11 23:09:11 0 d-----w- c:\docume~1\stepha~1\applic~1\Malwarebytes
2010-07-11 23:08:16 38224 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2010-07-11 23:08:14 0 d-----w- c:\docume~1\alluse~1\applic~1\Malwarebytes
2010-07-11 23:08:13 20952 ----a-w- c:\windows\system32\drivers\mbam.sys
2010-07-11 23:08:13 0 d-----w- c:\program files\Malwarebytes' Anti-Malware
2010-07-09 14:08:11 0 d-----w- c:\docume~1\alluse~1\applic~1\FrontLine Registry Cleaner
2010-07-09 14:07:52 0 d-----w- c:\program files\Frontline Registry Cleaner
2010-07-09 04:46:35 0 d-----w- c:\windows\system32\wbem\Repository
2010-07-09 04:33:03 1324 ----a-w- c:\windows\system32\d3d9caps.dat
2010-06-26 00:07:34 629 ----a-w- c:\windows\system32\mapisvc.inf
2010-06-25 15:55:40 0 d-----w- c:\program files\iPod
2010-06-25 15:55:05 0 d-----w- c:\program files\iTunes
2010-06-25 15:00:25 0 d-----w- c:\program files\Bonjour

==================== Find3M ====================

2010-05-18 20:35:16 91424 ----a-w- c:\windows\system32\dnssd.dll
2010-05-18 20:35:16 107808 ----a-w- c:\windows\system32\dns-sd.exe
2010-05-05 13:30:57 173056 ------w- c:\windows\system32\dllcache\ie4uinit.exe
2010-05-02 05:22:50 1851264 ----a-w- c:\windows\system32\win32k.sys
2010-05-02 05:22:50 1851264 ------w- c:\windows\system32\dllcache\win32k.sys
2010-04-30 00:39:30 46304 ---ha-w- c:\windows\system32\mlfcache.dat
2010-04-20 05:30:08 285696 ----a-w- c:\windows\system32\atmfd.dll
2010-04-20 05:30:08 285696 ------w- c:\windows\system32\dllcache\atmfd.dll
2010-04-20 00:47:44 3062048 ----a-w- c:\windows\system32\usbaaplrc.dll
2009-12-14 01:59:32 32768 --sha-w- c:\windows\system32\config\systemprofile\local settings\history\history.ie5\mshist012009121320091214\index.dat

============= FINISH: 16:55:45.09 ===============




NLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT

DDS (Ver_10-03-17.01)

Microsoft Windows XP Home Edition
Boot Device: \Device\HarddiskVolume1
Install Date: 12/25/2005 10:40:36 PM
System Uptime: 7/17/2010 4:38:24 PM (0 hours ago)

Motherboard: Quanta | | 3096
Processor: Mobile AMD Sempron™ Processor 2800+ | U23 | 1591/200mhz

==== Disk Partitions =========================

C: is FIXED (NTFS) - 56 GiB total, 36.886 GiB free.
D: is CDROM ()

==== Disabled Device Manager Items =============

Class GUID: {4D36E972-E325-11CE-BFC1-08002BE10318}
Description: Realtek RTL8139/810x Family Fast Ethernet NIC
Device ID: PCI\VEN_10EC&DEV_8139&SUBSYS_3091103C&REV_10\4&13826118&0&00A4
Manufacturer: Realtek Semiconductor Corp.
Name: Realtek RTL8139/810x Family Fast Ethernet NIC
PNP Device ID: PCI\VEN_10EC&DEV_8139&SUBSYS_3091103C&REV_10\4&13826118&0&00A4
Service: RTL8023xp

==== System Restore Points ===================

RP83: 5/7/2010 12:32:17 PM - System Checkpoint
RP84: 5/11/2010 10:32:41 AM - System Checkpoint
RP85: 5/12/2010 11:15:42 AM - Software Distribution Service 3.0
RP86: 5/13/2010 10:22:31 PM - System Checkpoint
RP87: 5/22/2010 6:42:36 AM - System Checkpoint
RP88: 5/26/2010 10:30:52 AM - System Checkpoint
RP89: 5/26/2010 5:41:07 PM - Software Distribution Service 3.0
RP90: 5/28/2010 5:36:17 PM - System Checkpoint
RP91: 5/30/2010 6:13:28 PM - System Checkpoint
RP92: 5/31/2010 6:37:35 PM - System Checkpoint
RP93: 6/8/2010 11:31:35 AM - System Checkpoint
RP94: 6/9/2010 10:40:02 AM - Software Distribution Service 3.0
RP95: 6/11/2010 11:46:39 AM - System Checkpoint
RP96: 6/26/2010 8:00:12 PM - System Checkpoint
RP97: 6/30/2010 8:22:14 PM - System Checkpoint
RP98: 7/4/2010 2:22:35 PM - System Checkpoint
RP99: 7/9/2010 12:44:56 AM - Restore Operation
RP100: 7/12/2010 1:17:53 AM - System Checkpoint
RP101: 7/13/2010 8:57:49 PM - System Checkpoint
RP102: 7/16/2010 9:53:47 AM - Software Distribution Service 3.0
RP103: 7/16/2010 10:04:38 AM - Software Distribution Service 3.0

==== Hosts File Hijack ======================

Hosts: 84.16.244.15 www.google.com
Hosts: 84.16.244.15 us.search.yahoo.com
Hosts: 84.16.244.15 uk.search.yahoo.com
Hosts: 84.16.244.15 search.yahoo.com
Hosts: 84.16.244.15 www.google.com.br
Hosts: 84.16.244.15 www.google.it
Hosts: 84.16.244.15 www.google.es
Hosts: 84.16.244.15 www.google.co.jp
Hosts: 84.16.244.15 www.google.com.mx
Hosts: 84.16.244.15 www.google.ca
Hosts: 84.16.244.15 www.google.com.au
Hosts: 84.16.244.15 www.google.nl
Hosts: 84.16.244.15 www.google.co.za
Hosts: 84.16.244.15 www.google.be
Hosts: 84.16.244.15 www.google.gr
Hosts: 84.16.244.15 www.google.at
Hosts: 84.16.244.15 www.google.se
Hosts: 84.16.244.15 www.google.ch
Hosts: 84.16.244.15 www.google.pt
Hosts: 84.16.244.15 www.google.dk
Hosts: 84.16.244.15 www.google.fi
Hosts: 84.16.244.15 www.google.ie
Hosts: 84.16.244.15 www.google.no
Hosts: 84.16.244.15 www.google.de
Hosts: 84.16.244.15 www.google.fr
Hosts: 84.16.244.15 www.google.co.uk
Hosts: 84.16.244.15 www.bing.com

==== Installed Programs ======================

Acrobat.com
Adobe Flash Player 10 ActiveX
Adobe Reader 9.3.3
AOL Uninstaller (Choose which Products to Remove)
Apple Application Support
Apple Mobile Device Support
Apple Software Update
Athlon 64 Processor Driver
ATI - Software Uninstall Utility
ATI Control Panel
ATI Display Driver
Bonjour
Camera Support Core Library
Canon Camera Support Core Library
Canon Utilities Easy-PhotoPrint
CCleaner
Conexant AC-Link Audio
Data Fax SoftModem with SmartCP
Download Updater (AOL LLC)
Easy-WebPrint
FinePix Studio
Free Audio CD Burner version 1.3
Free YouTube Download 2.3
Free YouTube to MP3 Converter version 3.5
Google Update Helper
HP Help and Support
HP Update
HP User Guides 0002
HP Wireless Assistant 1.01 A2
HpSdpAppCoreApp
InterVideo WinDVD
iTunes
J2SE Runtime Environment 5.0 Update 2
J2SE Runtime Environment 5.0 Update 6
J2SE Runtime Environment 5.0 Update 9
Java™ 6 Update 13
Java™ 6 Update 5
Learn2 Player (Uninstall Only)
LS_HSI
Malwarebytes' Anti-Malware
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1 Security Update (KB979906)
Microsoft Application Error Reporting
Microsoft Compression Client Pack 1.0 for Windows XP
Microsoft Internationalized Domain Names Mitigation APIs
Microsoft National Language Support Downlevel APIs
Microsoft Office Professional Edition 2003
Microsoft User-Mode Driver Framework Feature Pack 1.0
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
MobileMe Control Panel
muvee autoProducer 4.0 - SE
PC Tools AntiVirus 5.0
Quick Launch Buttons 5.10 B2
QuickTime
Safe Returner version 1.26
Security Update for Windows Internet Explorer 7 (KB928090)
Security Update for Windows Internet Explorer 7 (KB929969)
Security Update for Windows Internet Explorer 7 (KB931768)
Security Update for Windows Internet Explorer 7 (KB933566)
Security Update for Windows Internet Explorer 7 (KB938127)
Security Update for Windows Internet Explorer 7 (KB939653)
Security Update for Windows Internet Explorer 7 (KB942615)
Security Update for Windows Internet Explorer 7 (KB958215)
Security Update for Windows Internet Explorer 7 (KB960714)
Security Update for Windows Internet Explorer 7 (KB972260)
Security Update for Windows Internet Explorer 8 (KB971961)
Security Update for Windows Internet Explorer 8 (KB976325)
Security Update for Windows Internet Explorer 8 (KB978207)
Security Update for Windows Internet Explorer 8 (KB981332)
Security Update for Windows Internet Explorer 8 (KB982381)
Sonic Audio Module
Sonic Copy Module
Sonic Data Module
Sonic Express Labeler
Sonic MyDVD Plus
Sonic Update Manager
Symantec KB-DocID:2003093015493306
Synaptics Pointing Device Driver
Texas Instruments PCIxx21/x515 drivers.
TIxx21
Uninstall 1.0.0.1
Update for Windows Internet Explorer 8 (KB975364)
Update for Windows Internet Explorer 8 (KB976662)
Update for Windows Internet Explorer 8 (KB980182)
Viewpoint Media Player
Visual C++ 2008 x86 Runtime - (v9.0.30729)
Visual C++ 2008 x86 Runtime - v9.0.30729.01
WebFldrs XP
Windows Genuine Advantage Notifications (KB905474)
Windows Genuine Advantage Validation Tool (KB892130)
Windows Internet Explorer 8
Windows Media Format 11 runtime
Windows Media Player 11
Windows XP Service Pack 3

==== Event Viewer Messages From Past Week ========

7/16/2010 12:57:48 AM, error: Service Control Manager [7034] - The LightScribeService Direct Disc Labeling Service service terminated unexpectedly. It has done this 1 time(s).
7/16/2010 12:57:48 AM, error: Service Control Manager [7034] - The Ati HotKey Poller service terminated unexpectedly. It has done this 1 time(s).
7/12/2010 7:15:34 AM, error: Service Control Manager [7034] - The MS Software Shadow Copy Provider service terminated unexpectedly. It has done this 1 time(s).
7/12/2010 7:15:30 AM, error: Service Control Manager [7009] - Timeout (30000 milliseconds) waiting for the COM+ System Application service to connect.
7/12/2010 7:15:30 AM, error: Service Control Manager [7000] - The COM+ System Application service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion.
7/12/2010 7:15:28 AM, error: DCOM [10005] - DCOM got error "%1053" attempting to start the service COMSysApp with arguments "" in order to run the server: {ECABAFBC-7F19-11D2-978E-0000F8757E2A}
7/12/2010 7:05:36 AM, error: Service Control Manager [7000] - The IMAPI CD-Burning COM Service service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion.
7/12/2010 7:05:35 AM, error: Service Control Manager [7009] - Timeout (30000 milliseconds) waiting for the IMAPI CD-Burning COM Service service to connect.
7/12/2010 7:02:42 AM, error: Ftdisk [49] - Configuring the Page file for crash dump failed. Make sure there is a page file on the boot partition and that is large enough to contain all physical memory.
7/12/2010 7:02:42 AM, error: Ftdisk [45] - The system could not sucessfully load the crash dump driver.
7/11/2010 9:44:54 PM, error: Service Control Manager [7034] - The PC Tools AntiVirus Engine service terminated unexpectedly. It has done this 1 time(s).
7/11/2010 9:28:23 PM, error: Service Control Manager [7026] - The following boot-start or system-start driver(s) failed to load: AliIde IntelIde ViaIde
7/11/2010 9:27:30 PM, error: sr [1] - The System Restore filter encountered the unexpected error '0xC0000001' while processing the file '' on the volume 'HarddiskVolume1'. It has stopped monitoring the volume.
7/11/2010 6:57:17 PM, error: Service Control Manager [7011] - Timeout (30000 milliseconds) waiting for a transaction response from the stisvc service.
7/11/2010 6:49:59 PM, error: Microsoft Antimalware [2001] -
7/11/2010 6:44:34 PM, error: W32Time [17] - Time Provider NtpClient: An error occurred during DNS lookup of the manually configured peer 'time.windows.com,0x1'. NtpClient will try the DNS lookup again in 15 minutes. The error was: A socket operation was attempted to an unreachable host. (0x80072751)
7/11/2010 6:05:22 PM, error: W32Time [17] - Time Provider NtpClient: An error occurred during DNS lookup of the manually configured peer 'time.windows.com,0x1'. NtpClient will try the DNS lookup again in 60 minutes. The error was: A socket operation was attempted to an unreachable host. (0x80072751)
7/11/2010 5:35:23 PM, error: W32Time [17] - Time Provider NtpClient: An error occurred during DNS lookup of the manually configured peer 'time.windows.com,0x1'. NtpClient will try the DNS lookup again in 30 minutes. The error was: A socket operation was attempted to an unreachable host. (0x80072751)
7/11/2010 11:01:03 PM, error: Service Control Manager [7009] - Timeout (30000 milliseconds) waiting for the Distributed Transaction Coordinator service to connect.
7/11/2010 11:01:03 PM, error: Service Control Manager [7000] - The Distributed Transaction Coordinator service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion.
7/11/2010 10:53:59 PM, error: Service Control Manager [7009] - Timeout (30000 milliseconds) waiting for the HP WMI Interface service to connect.
7/11/2010 10:53:59 PM, error: Service Control Manager [7000] - The HP WMI Interface service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion.
7/11/2010 10:53:59 PM, error: DCOM [10005] - DCOM got error "%1053" attempting to start the service hpqwmi with arguments "-Service" in order to run the server: {7DC5B2D7-CACC-47F2-836E-4DF85F026072}
7/11/2010 10:53:43 PM, error: Service Control Manager [7000] - The Application Layer Gateway Service service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion.
7/11/2010 10:53:42 PM, error: Service Control Manager [7009] - Timeout (30000 milliseconds) waiting for the Application Layer Gateway Service service to connect.
7/11/2010 10:10:49 PM, error: SideBySide [59] - Resolve Partial Assembly failed for Microsoft.VC90.CRT. Reference error message: The referenced assembly is not installed on your system. .
7/11/2010 10:10:49 PM, error: SideBySide [59] - Generate Activation Context failed for C:\DOCUME~1\STEPHA~1\LOCALS~1\Temp\RarSFX0\redist.dll. Reference error message: The operation completed successfully. .
7/11/2010 10:10:49 PM, error: SideBySide [32] - Dependent Assembly Microsoft.VC90.CRT could not be found and Last Error was The referenced assembly is not installed on your system.

==== End Of File ===========================


Internet Explorer: 8.0.6001.18702
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.382.137 [GMT -4:00]

AV: PC Tools AntiVirus 5.0.0.16 *On-access scanning enabled* (Updated) {832E7172-E406-4BB2-8B19-6D29F2C93A98}
FW: Norton Internet Worm Protection *disabled* {990F9400-4CEE-43EA-A83A-D013ADD8EA6E}

============== Running Processes ===============

C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
svchost.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\Program Files\PC Tools AntiVirus\PCTAVSvc.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\Program Files\Viewpoint\Common\ViewpointService.exe
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\Program Files\hpq\HP Wireless Assistant\HP Wireless Assistant.exe
C:\Program Files\HPQ\Quick Launch Buttons\EabServr.exe
C:\Program Files\Common Files\AOL\1143832090\ee\AOLSoftware.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\HPQ\SHARED\HPQWMI.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Documents and Settings\Stephanie Artusa\Local Settings\Temporary Internet Files\Content.IE5\HPEK48MU\Defogger[1].exe
C:\Documents and Settings\Stephanie Artusa\Local Settings\Temporary Internet Files\Content.IE5\WL87A40W\dds[1].scr
C:\Documents and Settings\Stephanie Artusa\Local Settings\Temporary Internet Files\Content.IE5\4WH7X3TP\dds[1].com
C:\Documents and Settings\Stephanie Artusa\Desktop\dds.pif
C:\WINDOWS\system32\findstr.exe
C:\WINDOWS\system32\findstr.exe

============== Pseudo HJT Report ===============

uSearchMigratedDefaultURL = hxxp://www.google.com/search?q={searchTerms}&sourceid=ie7&rls=com.microsoft:en-US&ie=utf8&oe=utf8
uInternet Connection Wizard,ShellNext = hxxp://yahoo.com/
uInternet Settings,ProxyOverride = *.local
uSearchURL,(Default) = hxxp://www.google.com/keyword/%s
BHO: {02478D38-C3F9-4efb-9B51-7695ECA05670} - No File
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
TB: Easy-WebPrint: {327c2873-e90d-4c37-aa9d-10ac9baba46c} - c:\program files\canon\easy-webprint\Toolband.dll
TB: {2318C2B1-4965-11D4-9B18-009027A5CD4F} - No File
TB: {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - No File
TB: {4982D40A-C53B-4615-B15B-B5B5E98D167C} - No File
TB: {0B53EAC3-8D69-4B9E-9B19-A37C9A5676A7} - No File
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
mRun: [ATIPTA] c:\program files\ati technologies\ati control panel\atiptaxx.exe
mRun: [hpWirelessAssistant] c:\program files\hpq\hp wireless assistant\HP Wireless Assistant.exe
mRun: [eabconfg.cpl] c:\program files\hpq\quick launch buttons\EabServr.exe /Start
mRun: [Cpqset] c:\program files\hpq\default settings\cpqset.exe
mRun: [HostManager] c:\program files\common files\aol\1143832090\ee\AOLSoftware.exe
mRun: [IPHSend] c:\program files\common files\aol\iphsend\IPHSend.exe
mRun: [PCTAVApp] "c:\program files\pc tools antivirus\PCTAV.exe" /MONITORSCAN
mRun: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 9.0\reader\Reader_sl.exe"
mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"
mRun: [QuickTime Task] "c:\program files\quicktime\qttask.exe" -atboottime
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
mRun: [AppleSyncNotifier] c:\program files\common files\apple\mobile device support\AppleSyncNotifier.exe
dRun: [DWQueuedReporting] "c:\progra~1\common~1\micros~1\dw\dwtrig20.exe" -t
dRunOnce: [MIDI Sound Handler] HSMIDI.EXE
IE: {CD67F990-D8E9-11d2-98FE-00C0F0318AFE}
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~3\office11\REFIEBAR.DLL
LSP: c:\program files\common files\pc tools\lsp\PCTLsp.dll
DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} - hxxp://www.update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1271429229188
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_13-windows-i586.cab
DPF: {CAFEEFAC-0015-0000-0006-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_06-windows-i586.cab
DPF: {CAFEEFAC-0015-0000-0009-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_09-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0005-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_05-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0013-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_13-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_13-windows-i586.cab
DPF: {CE28D5D2-60CF-4C7D-9FE8-0F47A3308078} - hxxps://www-secure.symantec.com/techsupp/asa/ctrl/SymAData.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://fpdownload2.macromedia.com/get/flashplayer/current/swflash.cab
DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
Notify: AtiExtEvent - Ati2evxx.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
Hosts: 84.16.244.15 www.google.com
Hosts: 84.16.244.15 us.search.yahoo.com
Hosts: 84.16.244.15 uk.search.yahoo.com
Hosts: 84.16.244.15 search.yahoo.com
Hosts: 84.16.244.15 www.google.com.br

Note: multiple HOSTS entries found. Please refer to Attach.txt

============= SERVICES / DRIVERS ===============

R2 AVFilter;AVFilter;c:\windows\system32\drivers\AVFilter.sys [2009-9-4 21904]
R2 PCTAVSvc;PC Tools AntiVirus Engine;c:\program files\pc tools antivirus\PCTAVSvc.exe [2009-9-4 964496]
R2 Symantec Core LC;Symantec Core LC;c:\program files\common files\symantec shared\ccpd-lc\symlcsvc.exe [2007-5-4 1251720]
R2 Viewpoint Manager Service;Viewpoint Manager Service;c:\program files\viewpoint\common\ViewpointService.exe [2007-12-5 24652]
R3 AVHook;AVHook;c:\windows\system32\drivers\AVHook.sys [2009-9-4 28568]
R3 HSFHWATI;HSFHWATI;c:\windows\system32\drivers\HSFHWATI.sys [2004-12-15 200192]
S2 gupdate;Google Update Service (gupdate);c:\program files\google\update\GoogleUpdate.exe [2009-12-21 135664]
S4 rundll.exe;rundll.exe;c:\windows\msngrsm.exe [2006-7-6 0]

=============== Created Last 30 ================

2010-07-17 20:52:37 0 ----a-w- c:\documents and settings\stephanie artusa\defogger_reenable
2010-07-16 13:48:04 744448 ------w- c:\windows\system32\dllcache\helpsvc.exe
2010-07-16 04:55:09 0 d-----w- c:\docume~1\stepha~1\applic~1\SafeReturner
2010-07-16 04:54:59 0 d-----w- c:\program files\Safe Returner
2010-07-16 03:58:57 0 d-sha-r- C:\cmdcons
2010-07-16 03:54:12 98816 ----a-w- c:\windows\sed.exe
2010-07-16 03:54:12 77312 ----a-w- c:\windows\MBR.exe
2010-07-16 03:54:12 256512 ----a-w- c:\windows\PEV.exe
2010-07-16 03:54:12 161792 ----a-w- c:\windows\SWREG.exe
2010-07-16 03:53:43 0 d-s---w- C:\ComboFix
2010-07-12 03:01:20 0 d-----w- c:\windows\system32\NtmsData
2010-07-11 23:09:11 0 d-----w- c:\docume~1\stepha~1\applic~1\Malwarebytes
2010-07-11 23:08:16 38224 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2010-07-11 23:08:14 0 d-----w- c:\docume~1\alluse~1\applic~1\Malwarebytes
2010-07-11 23:08:13 20952 ----a-w- c:\windows\system32\drivers\mbam.sys
2010-07-11 23:08:13 0 d-----w- c:\program files\Malwarebytes' Anti-Malware
2010-07-09 14:08:11 0 d-----w- c:\docume~1\alluse~1\applic~1\FrontLine Registry Cleaner
2010-07-09 14:07:52 0 d-----w- c:\program files\Frontline Registry Cleaner
2010-07-09 04:46:35 0 d-----w- c:\windows\system32\wbem\Repository
2010-07-09 04:33:03 1324 ----a-w- c:\windows\system32\d3d9caps.dat
2010-06-26 00:07:34 629 ----a-w- c:\windows\system32\mapisvc.inf
2010-06-25 15:55:40 0 d-----w- c:\program files\iPod
2010-06-25 15:55:05 0 d-----w- c:\program files\iTunes
2010-06-25 15:00:25 0 d-----w- c:\program files\Bonjour

==================== Find3M ====================

2010-05-18 20:35:16 91424 ----a-w- c:\windows\system32\dnssd.dll
2010-05-18 20:35:16 107808 ----a-w- c:\windows\system32\dns-sd.exe
2010-05-05 13:30:57 173056 ------w- c:\windows\system32\dllcache\ie4uinit.exe
2010-05-02 05:22:50 1851264 ----a-w- c:\windows\system32\win32k.sys
2010-05-02 05:22:50 1851264 ------w- c:\windows\system32\dllcache\win32k.sys
2010-04-30 00:39:30 46304 ---ha-w- c:\windows\system32\mlfcache.dat
2010-04-20 05:30:08 285696 ----a-w- c:\windows\system32\atmfd.dll
2010-04-20 05:30:08 285696 ------w- c:\windows\system32\dllcache\atmfd.dll
2010-04-20 00:47:44 3062048 ----a-w- c:\windows\system32\usbaaplrc.dll
2009-12-14 01:59:32 32768 --sha-w- c:\windows\system32\config\systemprofile\local settings\history\history.ie5\mshist012009121320091214\index.dat

============= FINISH: 16:55:02.54 ===============



NLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT

DDS (Ver_10-03-17.01)

Microsoft Windows XP Home Edition
Boot Device: \Device\HarddiskVolume1
Install Date: 12/25/2005 10:40:36 PM
System Uptime: 7/17/2010 4:38:24 PM (0 hours ago)

Motherboard: Quanta | | 3096
Processor: Mobile AMD Sempron™ Processor 2800+ | U23 | 1591/200mhz

==== Disk Partitions =========================

C: is FIXED (NTFS) - 56 GiB total, 36.883 GiB free.
D: is CDROM ()

==== Disabled Device Manager Items =============

Class GUID: {4D36E972-E325-11CE-BFC1-08002BE10318}
Description: Realtek RTL8139/810x Family Fast Ethernet NIC
Device ID: PCI\VEN_10EC&DEV_8139&SUBSYS_3091103C&REV_10\4&13826118&0&00A4
Manufacturer: Realtek Semiconductor Corp.
Name: Realtek RTL8139/810x Family Fast Ethernet NIC
PNP Device ID: PCI\VEN_10EC&DEV_8139&SUBSYS_3091103C&REV_10\4&13826118&0&00A4
Service: RTL8023xp

==== System Restore Points ===================

RP83: 5/7/2010 12:32:17 PM - System Checkpoint
RP84: 5/11/2010 10:32:41 AM - System Checkpoint
RP85: 5/12/2010 11:15:42 AM - Software Distribution Service 3.0
RP86: 5/13/2010 10:22:31 PM - System Checkpoint
RP87: 5/22/2010 6:42:36 AM - System Checkpoint
RP88: 5/26/2010 10:30:52 AM - System Checkpoint
RP89: 5/26/2010 5:41:07 PM - Software Distribution Service 3.0
RP90: 5/28/2010 5:36:17 PM - System Checkpoint
RP91: 5/30/2010 6:13:28 PM - System Checkpoint
RP92: 5/31/2010 6:37:35 PM - System Checkpoint
RP93: 6/8/2010 11:31:35 AM - System Checkpoint
RP94: 6/9/2010 10:40:02 AM - Software Distribution Service 3.0
RP95: 6/11/2010 11:46:39 AM - System Checkpoint
RP96: 6/26/2010 8:00:12 PM - System Checkpoint
RP97: 6/30/2010 8:22:14 PM - System Checkpoint
RP98: 7/4/2010 2:22:35 PM - System Checkpoint
RP99: 7/9/2010 12:44:56 AM - Restore Operation
RP100: 7/12/2010 1:17:53 AM - System Checkpoint
RP101: 7/13/2010 8:57:49 PM - System Checkpoint
RP102: 7/16/2010 9:53:47 AM - Software Distribution Service 3.0
RP103: 7/16/2010 10:04:38 AM - Software Distribution Service 3.0

==== Hosts File Hijack ======================

Hosts: 84.16.244.15 www.google.com
Hosts: 84.16.244.15 us.search.yahoo.com
Hosts: 84.16.244.15 uk.search.yahoo.com
Hosts: 84.16.244.15 search.yahoo.com
Hosts: 84.16.244.15 www.google.com.br
Hosts: 84.16.244.15 www.google.it
Hosts: 84.16.244.15 www.google.es
Hosts: 84.16.244.15 www.google.co.jp
Hosts: 84.16.244.15 www.google.com.mx
Hosts: 84.16.244.15 www.google.ca
Hosts: 84.16.244.15 www.google.com.au
Hosts: 84.16.244.15 www.google.nl
Hosts: 84.16.244.15 www.google.co.za
Hosts: 84.16.244.15 www.google.be
Hosts: 84.16.244.15 www.google.gr
Hosts: 84.16.244.15 www.google.at
Hosts: 84.16.244.15 www.google.se
Hosts: 84.16.244.15 www.google.ch
Hosts: 84.16.244.15 www.google.pt
Hosts: 84.16.244.15 www.google.dk
Hosts: 84.16.244.15 www.google.fi
Hosts: 84.16.244.15 www.google.ie
Hosts: 84.16.244.15 www.google.no
Hosts: 84.16.244.15 www.google.de
Hosts: 84.16.244.15 www.google.fr
Hosts: 84.16.244.15 www.google.co.uk
Hosts: 84.16.244.15 www.bing.com

==== Installed Programs ======================

Acrobat.com
Adobe Flash Player 10 ActiveX
Adobe Reader 9.3.3
AOL Uninstaller (Choose which Products to Remove)
Apple Application Support
Apple Mobile Device Support
Apple Software Update
Athlon 64 Processor Driver
ATI - Software Uninstall Utility
ATI Control Panel
ATI Display Driver
Bonjour
Camera Support Core Library
Canon Camera Support Core Library
Canon Utilities Easy-PhotoPrint
CCleaner
Conexant AC-Link Audio
Data Fax SoftModem with SmartCP
Download Updater (AOL LLC)
Easy-WebPrint
FinePix Studio
Free Audio CD Burner version 1.3
Free YouTube Download 2.3
Free YouTube to MP3 Converter version 3.5
Google Update Helper
HP Help and Support
HP Update
HP User Guides 0002
HP Wireless Assistant 1.01 A2
HpSdpAppCoreApp
InterVideo WinDVD
iTunes
J2SE Runtime Environment 5.0 Update 2
J2SE Runtime Environment 5.0 Update 6
J2SE Runtime Environment 5.0 Update 9
Java™ 6 Update 13
Java™ 6 Update 5
Learn2 Player (Uninstall Only)
LS_HSI
Malwarebytes' Anti-Malware
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1 Security Update (KB979906)
Microsoft Application Error Reporting
Microsoft Compression Client Pack 1.0 for Windows XP
Microsoft Internationalized Domain Names Mitigation APIs
Microsoft National Language Support Downlevel APIs
Microsoft Office Professional Edition 2003
Microsoft User-Mode Driver Framework Feature Pack 1.0
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
MobileMe Control Panel
muvee autoProducer 4.0 - SE
PC Tools AntiVirus 5.0
Quick Launch Buttons 5.10 B2
QuickTime
Safe Returner version 1.26
Security Update for Windows Internet Explorer 7 (KB928090)
Security Update for Windows Internet Explorer 7 (KB929969)
Security Update for Windows Internet Explorer 7 (KB931768)
Security Update for Windows Internet Explorer 7 (KB933566)
Security Update for Windows Internet Explorer 7 (KB938127)
Security Update for Windows Internet Explorer 7 (KB939653)
Security Update for Windows Internet Explorer 7 (KB942615)
Security Update for Windows Internet Explorer 7 (KB958215)
Security Update for Windows Internet Explorer 7 (KB960714)
Security Update for Windows Internet Explorer 7 (KB972260)
Security Update for Windows Internet Explorer 8 (KB971961)
Security Update for Windows Internet Explorer 8 (KB976325)
Security Update for Windows Internet Explorer 8 (KB978207)
Security Update for Windows Internet Explorer 8 (KB981332)
Security Update for Windows Internet Explorer 8 (KB982381)
Sonic Audio Module
Sonic Copy Module
Sonic Data Module
Sonic Express Labeler
Sonic MyDVD Plus
Sonic Update Manager
Symantec KB-DocID:2003093015493306
Synaptics Pointing Device Driver
Texas Instruments PCIxx21/x515 drivers.
TIxx21
Uninstall 1.0.0.1
Update for Windows Internet Explorer 8 (KB975364)
Update for Windows Internet Explorer 8 (KB976662)
Update for Windows Internet Explorer 8 (KB980182)
Viewpoint Media Player
Visual C++ 2008 x86 Runtime - (v9.0.30729)
Visual C++ 2008 x86 Runtime - v9.0.30729.01
WebFldrs XP
Windows Genuine Advantage Notifications (KB905474)
Windows Genuine Advantage Validation Tool (KB892130)
Windows Internet Explorer 8
Windows Media Format 11 runtime
Windows Media Player 11
Windows XP Service Pack 3

==== Event Viewer Messages From Past Week ========

7/16/2010 12:57:48 AM, error: Service Control Manager [7034] - The LightScribeService Direct Disc Labeling Service service terminated unexpectedly. It has done this 1 time(s).
7/16/2010 12:57:48 AM, error: Service Control Manager [7034] - The Ati HotKey Poller service terminated unexpectedly. It has done this 1 time(s).
7/12/2010 7:15:34 AM, error: Service Control Manager [7034] - The MS Software Shadow Copy Provider service terminated unexpectedly. It has done this 1 time(s).
7/12/2010 7:15:30 AM, error: Service Control Manager [7009] - Timeout (30000 milliseconds) waiting for the COM+ System Application service to connect.
7/12/2010 7:15:30 AM, error: Service Control Manager [7000] - The COM+ System Application service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion.
7/12/2010 7:15:28 AM, error: DCOM [10005] - DCOM got error "%1053" attempting to start the service COMSysApp with arguments "" in order to run the server: {ECABAFBC-7F19-11D2-978E-0000F8757E2A}
7/12/2010 7:05:36 AM, error: Service Control Manager [7000] - The IMAPI CD-Burning COM Service service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion.
7/12/2010 7:05:35 AM, error: Service Control Manager [7009] - Timeout (30000 milliseconds) waiting for the IMAPI CD-Burning COM Service service to connect.
7/12/2010 7:02:42 AM, error: Ftdisk [49] - Configuring the Page file for crash dump failed. Make sure there is a page file on the boot partition and that is large enough to contain all physical memory.
7/12/2010 7:02:42 AM, error: Ftdisk [45] - The system could not sucessfully load the crash dump driver.
7/11/2010 9:44:54 PM, error: Service Control Manager [7034] - The PC Tools AntiVirus Engine service terminated unexpectedly. It has done this 1 time(s).
7/11/2010 9:28:23 PM, error: Service Control Manager [7026] - The following boot-start or system-start driver(s) failed to load: AliIde IntelIde ViaIde
7/11/2010 9:27:30 PM, error: sr [1] - The System Restore filter encountered the unexpected error '0xC0000001' while processing the file '' on the volume 'HarddiskVolume1'. It has stopped monitoring the volume.
7/11/2010 6:57:17 PM, error: Service Control Manager [7011] - Timeout (30000 milliseconds) waiting for a transaction response from the stisvc service.
7/11/2010 6:49:59 PM, error: Microsoft Antimalware [2001] -
7/11/2010 6:44:34 PM, error: W32Time [17] - Time Provider NtpClient: An error occurred during DNS lookup of the manually configured peer 'time.windows.com,0x1'. NtpClient will try the DNS lookup again in 15 minutes. The error was: A socket operation was attempted to an unreachable host. (0x80072751)
7/11/2010 6:05:22 PM, error: W32Time [17] - Time Provider NtpClient: An error occurred during DNS lookup of the manually configured peer 'time.windows.com,0x1'. NtpClient will try the DNS lookup again in 60 minutes. The error was: A socket operation was attempted to an unreachable host. (0x80072751)
7/11/2010 5:35:23 PM, error: W32Time [17] - Time Provider NtpClient: An error occurred during DNS lookup of the manually configured peer 'time.windows.com,0x1'. NtpClient will try the DNS lookup again in 30 minutes. The error was: A socket operation was attempted to an unreachable host. (0x80072751)
7/11/2010 11:01:03 PM, error: Service Control Manager [7009] - Timeout (30000 milliseconds) waiting for the Distributed Transaction Coordinator service to connect.
7/11/2010 11:01:03 PM, error: Service Control Manager [7000] - The Distributed Transaction Coordinator service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion.
7/11/2010 10:53:59 PM, error: Service Control Manager [7009] - Timeout (30000 milliseconds) waiting for the HP WMI Interface service to connect.
7/11/2010 10:53:59 PM, error: Service Control Manager [7000] - The HP WMI Interface service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion.
7/11/2010 10:53:59 PM, error: DCOM [10005] - DCOM got error "%1053" attempting to start the service hpqwmi with arguments "-Service" in order to run the server: {7DC5B2D7-CACC-47F2-836E-4DF85F026072}
7/11/2010 10:53:43 PM, error: Service Control Manager [7000] - The Application Layer Gateway Service service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion.
7/11/2010 10:53:42 PM, error: Service Control Manager [7009] - Timeout (30000 milliseconds) waiting for the Application Layer Gateway Service service to connect.
7/11/2010 10:10:49 PM, error: SideBySide [59] - Resolve Partial Assembly failed for Microsoft.VC90.CRT. Reference error message: The referenced assembly is not installed on your system. .
7/11/2010 10:10:49 PM, error: SideBySide [59] - Generate Activation Context failed for C:\DOCUME~1\STEPHA~1\LOCALS~1\Temp\RarSFX0\redist.dll. Reference error message: The operation completed successfully. .
7/11/2010 10:10:49 PM, error: SideBySide [32] - Dependent Assembly Microsoft.VC90.CRT could not be found and Last Error was The referenced assembly is not installed on your system.

==== End Of File ===========================


Internet Explorer: 8.0.6001.18702
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.382.159 [GMT -4:00]

AV: PC Tools AntiVirus 5.0.0.16 *On-access scanning enabled* (Updated) {832E7172-E406-4BB2-8B19-6D29F2C93A98}
FW: Norton Internet Worm Protection *disabled* {990F9400-4CEE-43EA-A83A-D013ADD8EA6E}

============== Running Processes ===============

C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
svchost.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\Program Files\PC Tools AntiVirus\PCTAVSvc.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\Program Files\Viewpoint\Common\ViewpointService.exe
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\Program Files\hpq\HP Wireless Assistant\HP Wireless Assistant.exe
C:\Program Files\HPQ\Quick Launch Buttons\EabServr.exe
C:\Program Files\Common Files\AOL\1143832090\ee\AOLSoftware.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\HPQ\SHARED\HPQWMI.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Documents and Settings\Stephanie Artusa\Local Settings\Temporary Internet Files\Content.IE5\HPEK48MU\Defogger[1].exe
C:\Documents and Settings\Stephanie Artusa\Local Settings\Temporary Internet Files\Content.IE5\WL87A40W\dds[1].scr

============== Pseudo HJT Report ===============

uSearchMigratedDefaultURL = hxxp://www.google.com/search?q={searchTerms}&sourceid=ie7&rls=com.microsoft:en-US&ie=utf8&oe=utf8
uInternet Connection Wizard,ShellNext = hxxp://yahoo.com/
uInternet Settings,ProxyOverride = *.local
uSearchURL,(Default) = hxxp://www.google.com/keyword/%s
BHO: {02478D38-C3F9-4efb-9B51-7695ECA05670} - No File
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
TB: Easy-WebPrint: {327c2873-e90d-4c37-aa9d-10ac9baba46c} - c:\program files\canon\easy-webprint\Toolband.dll
TB: {2318C2B1-4965-11D4-9B18-009027A5CD4F} - No File
TB: {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - No File
TB: {4982D40A-C53B-4615-B15B-B5B5E98D167C} - No File
TB: {0B53EAC3-8D69-4B9E-9B19-A37C9A5676A7} - No File
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
mRun: [ATIPTA] c:\program files\ati technologies\ati control panel\atiptaxx.exe
mRun: [hpWirelessAssistant] c:\program files\hpq\hp wireless assistant\HP Wireless Assistant.exe
mRun: [eabconfg.cpl] c:\program files\hpq\quick launch buttons\EabServr.exe /Start
mRun: [Cpqset] c:\program files\hpq\default settings\cpqset.exe
mRun: [HostManager] c:\program files\common files\aol\1143832090\ee\AOLSoftware.exe
mRun: [IPHSend] c:\program files\common files\aol\iphsend\IPHSend.exe
mRun: [PCTAVApp] "c:\program files\pc tools antivirus\PCTAV.exe" /MONITORSCAN
mRun: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 9.0\reader\Reader_sl.exe"
mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"
mRun: [QuickTime Task] "c:\program files\quicktime\qttask.exe" -atboottime
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
mRun: [AppleSyncNotifier] c:\program files\common files\apple\mobile device support\AppleSyncNotifier.exe
dRun: [DWQueuedReporting] "c:\progra~1\common~1\micros~1\dw\dwtrig20.exe" -t
dRunOnce: [MIDI Sound Handler] HSMIDI.EXE
IE: {CD67F990-D8E9-11d2-98FE-00C0F0318AFE}
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~3\office11\REFIEBAR.DLL
LSP: c:\program files\common files\pc tools\lsp\PCTLsp.dll
DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} - hxxp://www.update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1271429229188
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_13-windows-i586.cab
DPF: {CAFEEFAC-0015-0000-0006-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_06-windows-i586.cab
DPF: {CAFEEFAC-0015-0000-0009-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_09-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0005-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_05-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0013-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_13-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_13-windows-i586.cab
DPF: {CE28D5D2-60CF-4C7D-9FE8-0F47A3308078} - hxxps://www-secure.symantec.com/techsupp/asa/ctrl/SymAData.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://fpdownload2.macromedia.com/get/flashplayer/current/swflash.cab
DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
Notify: AtiExtEvent - Ati2evxx.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
Hosts: 84.16.244.15 www.google.com
Hosts: 84.16.244.15 us.search.yahoo.com
Hosts: 84.16.244.15 uk.search.yahoo.com
Hosts: 84.16.244.15 search.yahoo.com
Hosts: 84.16.244.15 www.google.com.br

Note: multiple HOSTS entries found. Please refer to Attach.txt

============= SERVICES / DRIVERS ===============

R2 AVFilter;AVFilter;c:\windows\system32\drivers\AVFilter.sys [2009-9-4 21904]
R2 PCTAVSvc;PC Tools AntiVirus Engine;c:\program files\pc tools antivirus\PCTAVSvc.exe [2009-9-4 964496]
R2 Symantec Core LC;Symantec Core LC;c:\program files\common files\symantec shared\ccpd-lc\symlcsvc.exe [2007-5-4 1251720]
R2 Viewpoint Manager Service;Viewpoint Manager Service;c:\program files\viewpoint\common\ViewpointService.exe [2007-12-5 24652]
R3 AVHook;AVHook;c:\windows\system32\drivers\AVHook.sys [2009-9-4 28568]
R3 HSFHWATI;HSFHWATI;c:\windows\system32\drivers\HSFHWATI.sys [2004-12-15 200192]
S2 gupdate;Google Update Service (gupdate);c:\program files\google\update\GoogleUpdate.exe [2009-12-21 135664]
S4 rundll.exe;rundll.exe;c:\windows\msngrsm.exe [2006-7-6 0]

=============== Created Last 30 ================

2010-07-17 20:52:37 0 ----a-w- c:\documents and settings\stephanie artusa\defogger_reenable
2010-07-16 13:48:04 744448 ------w- c:\windows\system32\dllcache\helpsvc.exe
2010-07-16 04:55:09 0 d-----w- c:\docume~1\stepha~1\applic~1\SafeReturner
2010-07-16 04:54:59 0 d-----w- c:\program files\Safe Returner
2010-07-16 03:58:57 0 d-sha-r- C:\cmdcons
2010-07-16 03:54:12 98816 ----a-w- c:\windows\sed.exe
2010-07-16 03:54:12 77312 ----a-w- c:\windows\MBR.exe
2010-07-16 03:54:12 256512 ----a-w- c:\windows\PEV.exe
2010-07-16 03:54:12 161792 ----a-w- c:\windows\SWREG.exe
2010-07-16 03:53:43 0 d-s---w- C:\ComboFix
2010-07-12 03:01:20 0 d-----w- c:\windows\system32\NtmsData
2010-07-11 23:09:11 0 d-----w- c:\docume~1\stepha~1\applic~1\Malwarebytes
2010-07-11 23:08:16 38224 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2010-07-11 23:08:14 0 d-----w- c:\docume~1\alluse~1\applic~1\Malwarebytes
2010-07-11 23:08:13 20952 ----a-w- c:\windows\system32\drivers\mbam.sys
2010-07-11 23:08:13 0 d-----w- c:\program files\Malwarebytes' Anti-Malware
2010-07-09 14:08:11 0 d-----w- c:\docume~1\alluse~1\applic~1\FrontLine Registry Cleaner
2010-07-09 14:07:52 0 d-----w- c:\program files\Frontline Registry Cleaner
2010-07-09 04:46:35 0 d-----w- c:\windows\system32\wbem\Repository
2010-07-09 04:33:03 1324 ----a-w- c:\windows\system32\d3d9caps.dat
2010-06-26 00:07:34 629 ----a-w- c:\windows\system32\mapisvc.inf
2010-06-25 15:55:40 0 d-----w- c:\program files\iPod
2010-06-25 15:55:05 0 d-----w- c:\program files\iTunes
2010-06-25 15:00:25 0 d-----w- c:\program files\Bonjour

==================== Find3M ====================

2010-05-18 20:35:16 91424 ----a-w- c:\windows\system32\dnssd.dll
2010-05-18 20:35:16 107808 ----a-w- c:\windows\system32\dns-sd.exe
2010-05-05 13:30:57 173056 ------w- c:\windows\system32\dllcache\ie4uinit.exe
2010-05-02 05:22:50 1851264 ----a-w- c:\windows\system32\win32k.sys
2010-05-02 05:22:50 1851264 ------w- c:\windows\system32\dllcache\win32k.sys
2010-04-30 00:39:30 46304 ---ha-w- c:\windows\system32\mlfcache.dat
2010-04-20 05:30:08 285696 ----a-w- c:\windows\system32\atmfd.dll
2010-04-20 05:30:08 285696 ------w- c:\windows\system32\dllcache\atmfd.dll
2010-04-20 00:47:44 3062048 ----a-w- c:\windows\system32\usbaaplrc.dll
2009-12-14 01:59:32 32768 --sha-w- c:\windows\system32\config\systemprofile\local settings\history\history.ie5\mshist012009121320091214\index.dat

============= FINISH: 16:54:43.28 ===============





UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT

DDS (Ver_10-03-17.01)

Microsoft Windows XP Home Edition
Boot Device: \Device\HarddiskVolume1
Install Date: 12/25/2005 10:40:36 PM
System Uptime: 7/17/2010 4:38:24 PM (0 hours ago)

Motherboard: Quanta | | 3096
Processor: Mobile AMD Sempron™ Processor 2800+ | U23 | 1591/200mhz

==== Disk Partitions =========================

C: is FIXED (NTFS) - 56 GiB total, 36.883 GiB free.
D: is CDROM ()

==== Disabled Device Manager Items =============

Class GUID: {4D36E972-E325-11CE-BFC1-08002BE10318}
Description: Realtek RTL8139/810x Family Fast Ethernet NIC
Device ID: PCI\VEN_10EC&DEV_8139&SUBSYS_3091103C&REV_10\4&13826118&0&00A4
Manufacturer: Realtek Semiconductor Corp.
Name: Realtek RTL8139/810x Family Fast Ethernet NIC
PNP Device ID: PCI\VEN_10EC&DEV_8139&SUBSYS_3091103C&REV_10\4&13826118&0&00A4
Service: RTL8023xp

==== System Restore Points ===================

RP83: 5/7/2010 12:32:17 PM - System Checkpoint
RP84: 5/11/2010 10:32:41 AM - System Checkpoint
RP85: 5/12/2010 11:15:42 AM - Software Distribution Service 3.0
RP86: 5/13/2010 10:22:31 PM - System Checkpoint
RP87: 5/22/2010 6:42:36 AM - System Checkpoint
RP88: 5/26/2010 10:30:52 AM - System Checkpoint
RP89: 5/26/2010 5:41:07 PM - Software Distribution Service 3.0
RP90: 5/28/2010 5:36:17 PM - System Checkpoint
RP91: 5/30/2010 6:13:28 PM - System Checkpoint
RP92: 5/31/2010 6:37:35 PM - System Checkpoint
RP93: 6/8/2010 11:31:35 AM - System Checkpoint
RP94: 6/9/2010 10:40:02 AM - Software Distribution Service 3.0
RP95: 6/11/2010 11:46:39 AM - System Checkpoint
RP96: 6/26/2010 8:00:12 PM - System Checkpoint
RP97: 6/30/2010 8:22:14 PM - System Checkpoint
RP98: 7/4/2010 2:22:35 PM - System Checkpoint
RP99: 7/9/2010 12:44:56 AM - Restore Operation
RP100: 7/12/2010 1:17:53 AM - System Checkpoint
RP101: 7/13/2010 8:57:49 PM - System Checkpoint
RP102: 7/16/2010 9:53:47 AM - Software Distribution Service 3.0
RP103: 7/16/2010 10:04:38 AM - Software Distribution Service 3.0

==== Hosts File Hijack ======================

Hosts: 84.16.244.15 www.google.com
Hosts: 84.16.244.15 us.search.yahoo.com
Hosts: 84.16.244.15 uk.search.yahoo.com
Hosts: 84.16.244.15 search.yahoo.com
Hosts: 84.16.244.15 www.google.com.br
Hosts: 84.16.244.15 www.google.it
Hosts: 84.16.244.15 www.google.es
Hosts: 84.16.244.15 www.google.co.jp
Hosts: 84.16.244.15 www.google.com.mx
Hosts: 84.16.244.15 www.google.ca
Hosts: 84.16.244.15 www.google.com.au
Hosts: 84.16.244.15 www.google.nl
Hosts: 84.16.244.15 www.google.co.za
Hosts: 84.16.244.15 www.google.be
Hosts: 84.16.244.15 www.google.gr
Hosts: 84.16.244.15 www.google.at
Hosts: 84.16.244.15 www.google.se
Hosts: 84.16.244.15 www.google.ch
Hosts: 84.16.244.15 www.google.pt
Hosts: 84.16.244.15 www.google.dk
Hosts: 84.16.244.15 www.google.fi
Hosts: 84.16.244.15 www.google.ie
Hosts: 84.16.244.15 www.google.no
Hosts: 84.16.244.15 www.google.de
Hosts: 84.16.244.15 www.google.fr
Hosts: 84.16.244.15 www.google.co.uk
Hosts: 84.16.244.15 www.bing.com

==== Installed Programs ======================

Acrobat.com
Adobe Flash Player 10 ActiveX
Adobe Reader 9.3.3
AOL Uninstaller (Choose which Products to Remove)
Apple Application Support
Apple Mobile Device Support
Apple Software Update
Athlon 64 Processor Driver
ATI - Software Uninstall Utility
ATI Control Panel
ATI Display Driver
Bonjour
Camera Support Core Library
Canon Camera Support Core Library
Canon Utilities Easy-PhotoPrint
CCleaner
Conexant AC-Link Audio
Data Fax SoftModem with SmartCP
Download Updater (AOL LLC)
Easy-WebPrint
FinePix Studio
Free Audio CD Burner version 1.3
Free YouTube Download 2.3
Free YouTube to MP3 Converter version 3.5
Google Update Helper
HP Help and Support
HP Update
HP User Guides 0002
HP Wireless Assistant 1.01 A2
HpSdpAppCoreApp
InterVideo WinDVD
iTunes
J2SE Runtime Environment 5.0 Update 2
J2SE Runtime Environment 5.0 Update 6
J2SE Runtime Environment 5.0 Update 9
Java™ 6 Update 13
Java™ 6 Update 5
Learn2 Player (Uninstall Only)
LS_HSI
Malwarebytes' Anti-Malware
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1 Security Update (KB979906)
Microsoft Application Error Reporting
Microsoft Compression Client Pack 1.0 for Windows XP
Microsoft Internationalized Domain Names Mitigation APIs
Microsoft National Language Support Downlevel APIs
Microsoft Office Professional Edition 2003
Microsoft User-Mode Driver Framework Feature Pack 1.0
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
MobileMe Control Panel
muvee autoProducer 4.0 - SE
PC Tools AntiVirus 5.0
Quick Launch Buttons 5.10 B2
QuickTime
Safe Returner version 1.26
Security Update for Windows Internet Explorer 7 (KB928090)
Security Update for Windows Internet Explorer 7 (KB929969)
Security Update for Windows Internet Explorer 7 (KB931768)
Security Update for Windows Internet Explorer 7 (KB933566)
Security Update for Windows Internet Explorer 7 (KB938127)
Security Update for Windows Internet Explorer 7 (KB939653)
Security Update for Windows Internet Explorer 7 (KB942615)
Security Update for Windows Internet Explorer 7 (KB958215)
Security Update for Windows Internet Explorer 7 (KB960714)
Security Update for Windows Internet Explorer 7 (KB972260)
Security Update for Windows Internet Explorer 8 (KB971961)
Security Update for Windows Internet Explorer 8 (KB976325)
Security Update for Windows Internet Explorer 8 (KB978207)
Security Update for Windows Internet Explorer 8 (KB981332)
Security Update for Windows Internet Explorer 8 (KB982381)
Sonic Audio Module
Sonic Copy Module
Sonic Data Module
Sonic Express Labeler
Sonic MyDVD Plus
Sonic Update Manager
Symantec KB-DocID:2003093015493306
Synaptics Pointing Device Driver
Texas Instruments PCIxx21/x515 drivers.
TIxx21
Uninstall 1.0.0.1
Update for Windows Internet Explorer 8 (KB975364)
Update for Windows Internet Explorer 8 (KB976662)
Update for Windows Internet Explorer 8 (KB980182)
Viewpoint Media Player
Visual C++ 2008 x86 Runtime - (v9.0.30729)
Visual C++ 2008 x86 Runtime - v9.0.30729.01
WebFldrs XP
Windows Genuine Advantage Notifications (KB905474)
Windows Genuine Advantage Validation Tool (KB892130)
Windows Internet Explorer 8
Windows Media Format 11 runtime
Windows Media Player 11
Windows XP Service Pack 3

==== Event Viewer Messages From Past Week ========

7/16/2010 12:57:48 AM, error: Service Control Manager [7034] - The LightScribeService Direct Disc Labeling Service service terminated unexpectedly. It has done this 1 time(s).
7/16/2010 12:57:48 AM, error: Service Control Manager [7034] - The Ati HotKey Poller service terminated unexpectedly. It has done this 1 time(s).
7/12/2010 7:15:34 AM, error: Service Control Manager [7034] - The MS Software Shadow Copy Provider service terminated unexpectedly. It has done this 1 time(s).
7/12/2010 7:15:30 AM, error: Service Control Manager [7009] - Timeout (30000 milliseconds) waiting for the COM+ System Application service to connect.
7/12/2010 7:15:30 AM, error: Service Control Manager [7000] - The COM+ System Application service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion.
7/12/2010 7:15:28 AM, error: DCOM [10005] - DCOM got error "%1053" attempting to start the service COMSysApp with arguments "" in order to run the server: {ECABAFBC-7F19-11D2-978E-0000F8757E2A}
7/12/2010 7:05:36 AM, error: Service Control Manager [7000] - The IMAPI CD-Burning COM Service service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion.
7/12/2010 7:05:35 AM, error: Service Control Manager [7009] - Timeout (30000 milliseconds) waiting for the IMAPI CD-Burning COM Service service to connect.
7/12/2010 7:02:42 AM, error: Ftdisk [49] - Configuring the Page file for crash dump failed. Make sure there is a page file on the boot partition and that is large enough to contain all physical memory.
7/12/2010 7:02:42 AM, error: Ftdisk [45] - The system could not sucessfully load the crash dump driver.
7/11/2010 9:44:54 PM, error: Service Control Manager [7034] - The PC Tools AntiVirus Engine service terminated unexpectedly. It has done this 1 time(s).
7/11/2010 9:28:23 PM, error: Service Control Manager [7026] - The following boot-start or system-start driver(s) failed to load: AliIde IntelIde ViaIde
7/11/2010 9:27:30 PM, error: sr [1] - The System Restore filter encountered the unexpected error '0xC0000001' while processing the file '' on the volume 'HarddiskVolume1'. It has stopped monitoring the volume.
7/11/2010 6:57:17 PM, error: Service Control Manager [7011] - Timeout (30000 milliseconds) waiting for a transaction response from the stisvc service.
7/11/2010 6:49:59 PM, error: Microsoft Antimalware [2001] -
7/11/2010 6:44:34 PM, error: W32Time [17] - Time Provider NtpClient: An error occurred during DNS lookup of the manually configured peer 'time.windows.com,0x1'. NtpClient will try the DNS lookup again in 15 minutes. The error was: A socket operation was attempted to an unreachable host. (0x80072751)
7/11/2010 6:05:22 PM, error: W32Time [17] - Time Provider NtpClient: An error occurred during DNS lookup of the manually configured peer 'time.windows.com,0x1'. NtpClient will try the DNS lookup again in 60 minutes. The error was: A socket operation was attempted to an unreachable host. (0x80072751)
7/11/2010 5:35:23 PM, error: W32Time [17] - Time Provider NtpClient: An error occurred during DNS lookup of the manually configured peer 'time.windows.com,0x1'. NtpClient will try the DNS lookup again in 30 minutes. The error was: A socket operation was attempted to an unreachable host. (0x80072751)
7/11/2010 11:01:03 PM, error: Service Control Manager [7009] - Timeout (30000 milliseconds) waiting for the Distributed Transaction Coordinator service to connect.
7/11/2010 11:01:03 PM, error: Service Control Manager [7000] - The Distributed Transaction Coordinator service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion.
7/11/2010 10:53:59 PM, error: Service Control Manager [7009] - Timeout (30000 milliseconds) waiting for the HP WMI Interface service to connect.
7/11/2010 10:53:59 PM, error: Service Control Manager [7000] - The HP WMI Interface service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion.
7/11/2010 10:53:59 PM, error: DCOM [10005] - DCOM got error "%1053" attempting to start the service hpqwmi with arguments "-Service" in order to run the server: {7DC5B2D7-CACC-47F2-836E-4DF85F026072}
7/11/2010 10:53:43 PM, error: Service Control Manager [7000] - The Application Layer Gateway Service service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion.
7/11/2010 10:53:42 PM, error: Service Control Manager [7009] - Timeout (30000 milliseconds) waiting for the Application Layer Gateway Service service to connect.
7/11/2010 10:10:49 PM, error: SideBySide [59] - Resolve Partial Assembly failed for Microsoft.VC90.CRT. Reference error message: The referenced assembly is not installed on your system. .
7/11/2010 10:10:49 PM, error: SideBySide [59] - Generate Activation Context failed for C:\DOCUME~1\STEPHA~1\LOCALS~1\Temp\RarSFX0\redist.dll. Reference error message: The operation completed successfully. .
7/11/2010 10:10:49 PM, error: SideBySide [32] - Dependent Assembly Microsoft.VC90.CRT could not be found and Last Error was The referenced assembly is not installed on your system.

==== End Of File ===========================



Internet Explorer: 8.0.6001.18702
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.382.153 [GMT -4:00]

AV: PC Tools AntiVirus 5.0.0.16 *On-access scanning enabled* (Updated) {832E7172-E406-4BB2-8B19-6D29F2C93A98}
FW: Norton Internet Worm Protection *disabled* {990F9400-4CEE-43EA-A83A-D013ADD8EA6E}

============== Running Processes ===============

C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
svchost.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\Program Files\PC Tools AntiVirus\PCTAVSvc.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\Program Files\Viewpoint\Common\ViewpointService.exe
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\Program Files\hpq\HP Wireless Assistant\HP Wireless Assistant.exe
C:\Program Files\HPQ\Quick Launch Buttons\EabServr.exe
C:\Program Files\Common Files\AOL\1143832090\ee\AOLSoftware.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\HPQ\SHARED\HPQWMI.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Documents and Settings\Stephanie Artusa\Local Settings\Temporary Internet Files\Content.IE5\HPEK48MU\Defogger[1].exe
C:\Documents and Settings\Stephanie Artusa\Local Settings\Temporary Internet Files\Content.IE5\WL87A40W\dds[1].scr
C:\Documents and Settings\Stephanie Artusa\Local Settings\Temporary Internet Files\Content.IE5\4WH7X3TP\dds[1].com

============== Pseudo HJT Report ===============

uSearchMigratedDefaultURL = hxxp://www.google.com/search?q={searchTerms}&sourceid=ie7&rls=com.microsoft:en-US&ie=utf8&oe=utf8
uInternet Connection Wizard,ShellNext = hxxp://yahoo.com/
uInternet Settings,ProxyOverride = *.local
uSearchURL,(Default) = hxxp://www.google.com/keyword/%s
BHO: {02478D38-C3F9-4efb-9B51-7695ECA05670} - No File
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
TB: Easy-WebPrint: {327c2873-e90d-4c37-aa9d-10ac9baba46c} - c:\program files\canon\easy-webprint\Toolband.dll
TB: {2318C2B1-4965-11D4-9B18-009027A5CD4F} - No File
TB: {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - No File
TB: {4982D40A-C53B-4615-B15B-B5B5E98D167C} - No File
TB: {0B53EAC3-8D69-4B9E-9B19-A37C9A5676A7} - No File
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
mRun: [ATIPTA] c:\program files\ati technologies\ati control panel\atiptaxx.exe
mRun: [hpWirelessAssistant] c:\program files\hpq\hp wireless assistant\HP Wireless Assistant.exe
mRun: [eabconfg.cpl] c:\program files\hpq\quick launch buttons\EabServr.exe /Start
mRun: [Cpqset] c:\program files\hpq\default settings\cpqset.exe
mRun: [HostManager] c:\program files\common files\aol\1143832090\ee\AOLSoftware.exe
mRun: [IPHSend] c:\program files\common files\aol\iphsend\IPHSend.exe
mRun: [PCTAVApp] "c:\program files\pc tools antivirus\PCTAV.exe" /MONITORSCAN
mRun: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 9.0\reader\Reader_sl.exe"
mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"
mRun: [QuickTime Task] "c:\program files\quicktime\qttask.exe" -atboottime
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
mRun: [AppleSyncNotifier] c:\program files\common files\apple\mobile device support\AppleSyncNotifier.exe
dRun: [DWQueuedReporting] "c:\progra~1\common~1\micros~1\dw\dwtrig20.exe" -t
dRunOnce: [MIDI Sound Handler] HSMIDI.EXE
IE: {CD67F990-D8E9-11d2-98FE-00C0F0318AFE}
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~3\office11\REFIEBAR.DLL
LSP: c:\program files\common files\pc tools\lsp\PCTLsp.dll
DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} - hxxp://www.update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1271429229188
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_13-windows-i586.cab
DPF: {CAFEEFAC-0015-0000-0006-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_06-windows-i586.cab
DPF: {CAFEEFAC-0015-0000-0009-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_09-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0005-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_05-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0013-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_13-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_13-windows-i586.cab
DPF: {CE28D5D2-60CF-4C7D-9FE8-0F47A3308078} - hxxps://www-secure.symantec.com/techsupp/asa/ctrl/SymAData.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://fpdownload2.macromedia.com/get/flashplayer/current/swflash.cab
DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
Notify: AtiExtEvent - Ati2evxx.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
Hosts: 84.16.244.15 www.google.com
Hosts: 84.16.244.15 us.search.yahoo.com
Hosts: 84.16.244.15 uk.search.yahoo.com
Hosts: 84.16.244.15 search.yahoo.com
Hosts: 84.16.244.15 www.google.com.br

Note: multiple HOSTS entries found. Please refer to Attach.txt

============= SERVICES / DRIVERS ===============

R2 AVFilter;AVFilter;c:\windows\system32\drivers\AVFilter.sys [2009-9-4 21904]
R2 PCTAVSvc;PC Tools AntiVirus Engine;c:\program files\pc tools antivirus\PCTAVSvc.exe [2009-9-4 964496]
R2 Symantec Core LC;Symantec Core LC;c:\program files\common files\symantec shared\ccpd-lc\symlcsvc.exe [2007-5-4 1251720]
R2 Viewpoint Manager Service;Viewpoint Manager Service;c:\program files\viewpoint\common\ViewpointService.exe [2007-12-5 24652]
R3 AVHook;AVHook;c:\windows\system32\drivers\AVHook.sys [2009-9-4 28568]
R3 HSFHWATI;HSFHWATI;c:\windows\system32\drivers\HSFHWATI.sys [2004-12-15 200192]
S2 gupdate;Google Update Service (gupdate);c:\program files\google\update\GoogleUpdate.exe [2009-12-21 135664]
S4 rundll.exe;rundll.exe;c:\windows\msngrsm.exe [2006-7-6 0]

=============== Created Last 30 ================

2010-07-17 20:52:37 0 ----a-w- c:\documents and settings\stephanie artusa\defogger_reenable
2010-07-16 13:48:04 744448 ------w- c:\windows\system32\dllcache\helpsvc.exe
2010-07-16 04:55:09 0 d-----w- c:\docume~1\stepha~1\applic~1\SafeReturner
2010-07-16 04:54:59 0 d-----w- c:\program files\Safe Returner
2010-07-16 03:58:57 0 d-sha-r- C:\cmdcons
2010-07-16 03:54:12 98816 ----a-w- c:\windows\sed.exe
2010-07-16 03:54:12 77312 ----a-w- c:\windows\MBR.exe
2010-07-16 03:54:12 256512 ----a-w- c:\windows\PEV.exe
2010-07-16 03:54:12 161792 ----a-w- c:\windows\SWREG.exe
2010-07-16 03:53:43 0 d-s---w- C:\ComboFix
2010-07-12 03:01:20 0 d-----w- c:\windows\system32\NtmsData
2010-07-11 23:09:11 0 d-----w- c:\docume~1\stepha~1\applic~1\Malwarebytes
2010-07-11 23:08:16 38224 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2010-07-11 23:08:14 0 d-----w- c:\docume~1\alluse~1\applic~1\Malwarebytes
2010-07-11 23:08:13 20952 ----a-w- c:\windows\system32\drivers\mbam.sys
2010-07-11 23:08:13 0 d-----w- c:\program files\Malwarebytes' Anti-Malware
2010-07-09 14:08:11 0 d-----w- c:\docume~1\alluse~1\applic~1\FrontLine Registry Cleaner
2010-07-09 14:07:52 0 d-----w- c:\program files\Frontline Registry Cleaner
2010-07-09 04:46:35 0 d-----w- c:\windows\system32\wbem\Repository
2010-07-09 04:33:03 1324 ----a-w- c:\windows\system32\d3d9caps.dat
2010-06-26 00:07:34 629 ----a-w- c:\windows\system32\mapisvc.inf
2010-06-25 15:55:40 0 d-----w- c:\program files\iPod
2010-06-25 15:55:05 0 d-----w- c:\program files\iTunes
2010-06-25 15:00:25 0 d-----w- c:\program files\Bonjour

==================== Find3M ====================

2010-05-18 20:35:16 91424 ----a-w- c:\windows\system32\dnssd.dll
2010-05-18 20:35:16 107808 ----a-w- c:\windows\system32\dns-sd.exe
2010-05-05 13:30:57 173056 ------w- c:\windows\system32\dllcache\ie4uinit.exe
2010-05-02 05:22:50 1851264 ----a-w- c:\windows\system32\win32k.sys
2010-05-02 05:22:50 1851264 ------w- c:\windows\system32\dllcache\win32k.sys
2010-04-30 00:39:30 46304 ---ha-w- c:\windows\system32\mlfcache.dat
2010-04-20 05:30:08 285696 ----a-w- c:\windows\system32\atmfd.dll
2010-04-20 05:30:08 285696 ------w- c:\windows\system32\dllcache\atmfd.dll
2010-04-20 00:47:44 3062048 ----a-w- c:\windows\system32\usbaaplrc.dll
2009-12-14 01:59:32 32768 --sha-w- c:\windows\system32\config\systemprofile\local settings\history\history.ie5\mshist012009121320091214\index.dat

============= FINISH: 16:54:41.42 ===============




#4 gringo_pr

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Posted 17 July 2010 - 04:11 PM

Hello

I Would like you to do the following.

Please print out or make a copy in notpad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.

Run Combofix:
    Please visit this webpage for download links, and instructions for running the tool:

    http://www.bleepingcomputer.com/combofix/how-to-use-combofix

    Please ensure you read this guide carefully and install the Recovery Console first.

    The Windows Recovery Console will allow you to boot up into a special recovery (repair) mode.
    This allows us to more easily help you should your computer have a problem after an attempted removal of malware.
    It is a simple procedure that will only take a few moments of your time.


    Once installed, you should see a blue screen prompt that says:
      The Recovery Console was successfully installed.
    Please continue as follows:
    • Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.
    • Click Yes to allow ComboFix to continue scanning for malware.

    When the tool is finished, it will produce a report for you.

    Please include the report in your next post:

    C:\ComboFix.txt

"information and logs"
    In your next post I need the following
    1. Log from Combofix
    2. let me know of any problems you may have had
    3. How is the computer doing now?

Gringo

I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

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#5 sca123

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Posted 17 July 2010 - 04:19 PM

I dont have the recovery console disk

#6 gringo_pr

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Posted 17 July 2010 - 04:42 PM

recovery console and the recovery disks are different


Just run combofix and it will install what it needs as long as you are connected to internet


Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

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#7 sca123

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Posted 17 July 2010 - 05:27 PM

Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.382.121 [GMT -4:00]
Running from: c:\documents and settings\Stephanie Artusa\Desktop\ComboFix.exe
FW: Norton Internet Worm Protection *disabled* {990F9400-4CEE-43EA-A83A-D013ADD8EA6E}
.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.

c:\progra~1\COMMON~1\{40951~1
c:\program files\Common Files\Uninstall
c:\program files\Internet Explorer\SET35.tmp
c:\program files\Internet Explorer\SET71.tmp
c:\program files\Shared
c:\windows\msngrsm.exe

.
((((((((((((((((((((((((((((((((((((((( Drivers/Services )))))))))))))))))))))))))))))))))))))))))))))))))
.

-------\Legacy_RUNDLL.EXE
-------\Service_rundll.exe


((((((((((((((((((((((((( Files Created from 2010-06-17 to 2010-07-17 )))))))))))))))))))))))))))))))
.

2010-07-16 13:48 . 2010-06-14 14:31 744448 ------w- c:\windows\system32\dllcache\helpsvc.exe
2010-07-16 04:55 . 2010-07-16 14:12 -------- d-----w- c:\documents and settings\Stephanie Artusa\Application Data\SafeReturner
2010-07-16 04:54 . 2010-07-16 14:39 -------- d-----w- c:\program files\Safe Returner
2010-07-12 03:01 . 2010-07-13 15:37 -------- d-----w- c:\windows\system32\NtmsData
2010-07-12 02:17 . 2010-07-12 02:17 -------- d-----w- c:\documents and settings\NetworkService\Local Settings\Application Data\Adobe
2010-07-11 23:09 . 2010-07-11 23:09 -------- d-----w- c:\documents and settings\Stephanie Artusa\Application Data\Malwarebytes
2010-07-11 23:08 . 2010-04-29 19:39 38224 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2010-07-11 23:08 . 2010-07-11 23:08 -------- d-----w- c:\documents and settings\All Users\Application Data\Malwarebytes
2010-07-11 23:08 . 2010-07-11 23:08 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware
2010-07-11 23:08 . 2010-04-29 19:39 20952 ----a-w- c:\windows\system32\drivers\mbam.sys
2010-07-11 21:39 . 2010-07-11 21:39 -------- d-----w- c:\documents and settings\NetworkService\Local Settings\Application Data\PCHealth
2010-07-09 14:08 . 2010-07-09 14:08 -------- d-----w- c:\documents and settings\All Users\Application Data\FrontLine Registry Cleaner
2010-07-09 14:07 . 2010-07-09 14:13 -------- d-----w- c:\program files\Frontline Registry Cleaner
2010-07-09 06:17 . 2010-07-09 06:17 -------- d-----w- c:\documents and settings\LocalService\Local Settings\Application Data\PCHealth
2010-07-09 05:47 . 2010-07-09 05:47 -------- d-----w- c:\documents and settings\Stephanie Artusa\Local Settings\Application Data\PCHealth
2010-07-09 04:46 . 2010-07-09 04:46 -------- d-----w- c:\windows\system32\wbem\Repository
2010-07-09 04:33 . 2010-07-09 04:33 -------- d-----w- c:\documents and settings\Administrator\Local Settings\Application Data\Adobe
2010-07-09 04:33 . 2010-07-16 03:47 1324 ----a-w- c:\windows\system32\d3d9caps.dat
2010-07-09 04:29 . 2010-07-09 04:29 -------- d-----w- c:\documents and settings\Administrator\IETldCache
2010-07-09 04:19 . 2010-07-09 04:45 -------- d-----w- c:\documents and settings\Administrator\Local Settings\Application Data\Microsoft
2010-07-09 04:19 . 2005-04-29 20:58 -------- d-----w- c:\documents and settings\Administrator\Local Settings\Application Data\LightScribe
2010-07-09 04:19 . 2010-07-09 04:45 -------- d-s---w- c:\documents and settings\Administrator
2010-07-09 03:02 . 2010-07-09 03:02 -------- d-sh--w- c:\documents and settings\NetworkService\IETldCache
2010-06-25 15:55 . 2010-06-25 15:55 -------- d-----w- c:\program files\iPod
2010-06-25 15:55 . 2010-06-25 15:56 -------- d-----w- c:\program files\iTunes
2010-06-25 15:32 . 2010-06-25 15:32 72504 ----a-w- c:\documents and settings\All Users\Application Data\Apple Computer\Installer Cache\iTunes 9.2.0.61\SetupAdmin.exe
2010-06-25 15:00 . 2010-06-25 15:00 -------- d-----w- c:\program files\Bonjour

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2010-07-17 22:01 . 2009-09-04 18:34 -------- d---a-w- c:\documents and settings\All Users\Application Data\TEMP
2010-07-16 03:42 . 2009-09-04 23:44 -------- d-----w- c:\documents and settings\All Users\Application Data\Lavasoft
2010-07-09 05:14 . 2009-12-13 22:57 -------- d-----w- c:\program files\CCleaner
2010-06-25 15:55 . 2009-12-15 17:15 -------- d-----w- c:\program files\Common Files\Apple
2010-06-22 13:37 . 2009-12-24 23:11 -------- d-----w- c:\program files\Common Files\DVDVideoSoft
2010-06-14 14:31 . 2004-08-04 08:00 744448 ----a-w- c:\windows\pchealth\helpctr\binaries\helpsvc.exe
2010-05-18 20:35 . 2010-05-18 20:35 91424 ----a-w- c:\windows\system32\dnssd.dll
2010-05-18 20:35 . 2010-05-18 20:35 107808 ----a-w- c:\windows\system32\dns-sd.exe
2010-05-06 10:41 . 2004-08-04 08:00 916480 ----a-w- c:\windows\system32\wininet.dll
2010-05-02 05:22 . 2004-08-04 08:00 1851264 ----a-w- c:\windows\system32\win32k.sys
2010-04-30 00:39 . 2010-04-30 00:39 46304 ---ha-w- c:\windows\system32\mlfcache.dat
2010-04-20 15:24 . 2006-01-05 19:50 58280 ----a-w- c:\documents and settings\Stephanie Artusa\Local Settings\Application Data\GDIPFONTCACHEV1.DAT
2010-04-20 05:30 . 2004-08-04 08:00 285696 ----a-w- c:\windows\system32\atmfd.dll
2010-04-20 00:47 . 2009-12-15 17:16 3062048 ----a-w- c:\windows\system32\usbaaplrc.dll
2010-04-20 00:47 . 2009-12-15 17:16 41984 ----a-w- c:\windows\system32\drivers\usbaapl.sys
.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"ATIPTA"="c:\program files\ATI Technologies\ATI Control Panel\atiptaxx.exe" [2005-04-11 339968]
"hpWirelessAssistant"="c:\program files\hpq\HP Wireless Assistant\HP Wireless Assistant.exe" [2005-04-01 794624]
"eabconfg.cpl"="c:\program files\HPQ\Quick Launch Buttons\EabServr.exe" [2004-12-03 290816]
"Cpqset"="c:\program files\HPQ\Default Settings\cpqset.exe" [2005-02-17 233534]
"HostManager"="c:\program files\Common Files\AOL\1143832090\ee\AOLSoftware.exe" [2006-05-10 50760]
"IPHSend"="c:\program files\Common Files\AOL\IPHSend\IPHSend.exe" [2006-02-17 124520]
"Adobe Reader Speed Launcher"="c:\program files\Adobe\Reader 9.0\Reader\Reader_sl.exe" [2010-06-20 35760]
"Adobe ARM"="c:\program files\Common Files\Adobe\ARM\1.0\AdobeARM.exe" [2010-06-09 976832]
"QuickTime Task"="c:\program files\QuickTime\qttask.exe" [2010-03-18 421888]
"iTunesHelper"="c:\program files\iTunes\iTunesHelper.exe" [2010-06-15 141624]
"AppleSyncNotifier"="c:\program files\Common Files\Apple\Mobile Device Support\AppleSyncNotifier.exe" [2010-06-15 47408]

[HKEY_USERS\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Run]
"DWQueuedReporting"="c:\progra~1\COMMON~1\MICROS~1\DW\dwtrig20.exe" [2007-02-26 437160]

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\LSBWatcher]
2004-10-14 20:54 253952 ----a-w- c:\hp\drivers\hplsbwatcher\LSBurnWatcher.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\QuickTime Task]
2010-03-18 01:53 421888 ----a-w- c:\program files\QuickTime\QTTask.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\SunJavaUpdateSched]
2009-12-13 22:34 148888 ----a-w- c:\program files\Java\jre6\bin\jusched.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\SynTPEnh]
2005-02-02 12:11 692316 ----a-w- c:\program files\Synaptics\SynTP\SynTPEnh.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\SynTPLpr]
2005-02-02 12:12 102492 ----a-w- c:\program files\Synaptics\SynTP\SynTPLpr.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\services]
"rundll.exe"=2 (0x2)
"ISSVC"=2 (0x2)
"Automatic LiveUpdate Scheduler"=2 (0x2)

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecFirewall]
"DisableMonitoring"=dword:00000001

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"=
"c:\\Program Files\\Common Files\\AOL\\Loader\\aolload.exe"=
"c:\\Program Files\\Messenger\\msmsgs.exe"=
"c:\\Program Files\\Common Files\\AOL\\1143832090\\ee\\aolsoftware.exe"=
"c:\\Program Files\\Common Files\\AOL\\1143832090\\ee\\aim6.exe"=
"%windir%\\Network Diagnostic\\xpnetdiag.exe"=
"c:\\Program Files\\Bonjour\\mDNSResponder.exe"=
"c:\\Program Files\\iTunes\\iTunes.exe"=

R2 Viewpoint Manager Service;Viewpoint Manager Service;c:\program files\Viewpoint\Common\ViewpointService.exe [12/5/2007 12:21 PM 24652]
R3 HSFHWATI;HSFHWATI;c:\windows\system32\drivers\HSFHWATI.sys [12/15/2004 11:18 AM 200192]
S2 gupdate;Google Update Service (gupdate);c:\program files\Google\Update\GoogleUpdate.exe [12/21/2009 9:41 PM 135664]
.
Contents of the 'Scheduled Tasks' folder

2010-07-17 c:\windows\Tasks\GoogleUpdateTaskMachineCore.job
- c:\program files\Google\Update\GoogleUpdate.exe [2009-12-22 01:41]

2010-07-17 c:\windows\Tasks\GoogleUpdateTaskMachineUA.job
- c:\program files\Google\Update\GoogleUpdate.exe [2009-12-22 01:41]

2010-07-17 c:\windows\Tasks\User_Feed_Synchronization-{A97D744E-F389-40B2-AC35-CFE779D47C9B}.job
- c:\windows\system32\msfeedssync.exe [2006-10-17 09:31]
.
.
------- Supplementary Scan -------
.
uSearchMigratedDefaultURL = hxxp://www.google.com/search?q={searchTerms}&sourceid=ie7&rls=com.microsoft:en-US&ie=utf8&oe=utf8
uInternet Connection Wizard,ShellNext = hxxp://yahoo.com/
uInternet Settings,ProxyOverride = *.local
uSearchURL,(Default) = hxxp://www.google.com/keyword/%s
.
.
------- File Associations -------
.
.
- - - - ORPHANS REMOVED - - - -

Toolbar-Locked - (no file)
HKU-Default-RunOnce-MIDI Sound Handler - HSMIDI.EXE
MSConfigStartUp-updateMgr - c:\program files\Adobe\Acrobat 7.0\Reader\AdobeUpdateManager.exe



**************************************************************************

catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2010-07-17 18:20
Windows 5.1.2600 Service Pack 3 NTFS

scanning hidden processes ...

scanning hidden autostart entries ...

HKLM\Software\Microsoft\Windows\CurrentVersion\Run
Cpqset = c:\program files\HPQ\Default Settings\cpqset.exe????????5?7?5?0??????? ???B?????????????hLC? ??????

scanning hidden files ...

scan completed successfully
hidden files: 0

**************************************************************************
.
--------------------- LOCKED REGISTRY KEYS ---------------------

[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}]
@Denied: (A 2) (Everyone)
@="FlashBroker"
"LocalizedString"="@c:\\WINDOWS\\system32\\Macromed\\Flash\\FlashUtil10h_ActiveX.exe,-101"

[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}\Elevation]
"Enabled"=dword:00000001

[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}\LocalServer32]
@="c:\\WINDOWS\\system32\\Macromed\\Flash\\FlashUtil10h_ActiveX.exe"

[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"

[HKEY_LOCAL_MACHINE\software\Classes\Interface\{E3F2C3CB-5EB8-4A04-B22C-7E3B4B6AF30F}]
@Denied: (A 2) (Everyone)
@="IFlashBroker4"

[HKEY_LOCAL_MACHINE\software\Classes\Interface\{E3F2C3CB-5EB8-4A04-B22C-7E3B4B6AF30F}\ProxyStubClsid32]
@="{00020424-0000-0000-C000-000000000046}"

[HKEY_LOCAL_MACHINE\software\Classes\Interface\{E3F2C3CB-5EB8-4A04-B22C-7E3B4B6AF30F}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
"Version"="1.0"
.
--------------------- DLLs Loaded Under Running Processes ---------------------

- - - - - - - > 'winlogon.exe'(612)
c:\windows\system32\Ati2evxx.dll

- - - - - - - > 'explorer.exe'(1912)
c:\windows\system32\WININET.dll
c:\windows\system32\ieframe.dll
c:\windows\system32\webcheck.dll
c:\windows\system32\WPDShServiceObj.dll
c:\windows\system32\PortableDeviceTypes.dll
c:\windows\system32\PortableDeviceApi.dll
c:\program files\Common Files\Adobe\Acrobat\ActiveX\PDFShell.dll
c:\windows\WinSxS\x86_Microsoft.VC80.CRT_1fc8b3b9a1e18e3b_8.0.50727.4053_x-ww_e6967989\MSVCR80.dll
.
------------------------ Other Running Processes ------------------------
.
c:\windows\system32\Ati2evxx.exe
c:\windows\system32\Ati2evxx.exe
c:\program files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
c:\program files\Bonjour\mDNSResponder.exe
c:\program files\Java\jre6\bin\jqs.exe
c:\program files\Common Files\LightScribe\LSSrvc.exe
c:\program files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
c:\windows\system32\wscntfy.exe
c:\program files\HPQ\SHARED\HPQWMI.exe
c:\program files\iPod\bin\iPodService.exe
.
**************************************************************************
.
Completion time: 2010-07-17 18:25:01 - machine was rebooted
ComboFix-quarantined-files.txt 2010-07-17 22:24

Pre-Run: 39,577,329,664 bytes free
Post-Run: 39,904,903,168 bytes free

- - End Of File - - C5143E4105D0E7CA6E46E9ECCCBB4652


#8 sca123

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Posted 17 July 2010 - 05:30 PM

SEEMS TO BE WORKING!! WONDERFULL!! thank you very much! now what about deleting all the stuff on my desktop? and the defogger.. does it need to be re-enabeled?

Edited by sca123, 17 July 2010 - 05:45 PM.


#9 gringo_pr

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Posted 17 July 2010 - 05:57 PM

Greetings

Slow down, we still have some work to do but things look very good!

These logs are looking alot better. But we still have some work to do.

Please print out these instructions, or copy them to a Notepad file. It will make it easier for you to follow the instructions and complete all of the necessary steps..

uninstall some programs
    1. click on start
    2. then go to settings
    3. after that you need control panel
    4. look for the icon add/remove programs
    click on the following programs

    J2SE Runtime Environment 5.0 Update 2
    J2SE Runtime Environment 5.0 Update 6
    J2SE Runtime Environment 5.0 Update 9
    Java™ 6 Update 5
    Viewpoint Media Player


    and click on remove

Your Java is out of date.

It can be updated by the Java control panel
  • click on Start-> Control Panel (Classic View)-> Java (looks like a coffee cup) -> Update Tab -> Update Now.
  • An update should begin;
  • follow the prompts

Clear your Java Cache
  • click on Start-> Control Panel (Classic View)-> Java (looks like a coffee cup)
    • On the General tab, under Temporary Internet Files, click the Settings button.
    • Next, click on the Delete Files button
    • There are two options in the window to clear the cache - Leave BOTH Checked
        Applications and Applets
        Trace and Log Files
    • Click OK on Delete Temporary Files Window
      Note: This deletes ALL the Downloaded Applications and Applets from the CACHE.
    • Click OK to leave the Temporary Files Window
    • Click OK to leave the Java Control Panel.

TFC(Temp File Cleaner):
  • Please download TFC to your desktop,
  • Save any unsaved work. TFC will close all open application windows.
  • Double-click TFC.exe to run the program.
  • If prompted, click "Yes" to reboot.
Note: Save your work. TFC will automatically close any open programs, let it run uninterrupted. It shouldn't take longer take a couple of minutes, and may only take a few seconds. Only if needed will you be prompted to reboot.

: Malwarebytes' Anti-Malware :
    I would like you to rerun MBAM
  • Double-click mbam icon
  • go to the update tab at the top
  • click on check for updates
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select Perform quick scan, then click Scan.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Be sure that everything is Checked (ticked) except items in the C:\System Volume Information folder and click on Remove Selected.
  • When completed, a log will open in Notepad. please copy and paste the log into your next reply
    • If you accidently close it, the log file is saved here and will be named like this:
    • C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\mbam-log-date (time).txt

Note: If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts.
Click OK to either and let MBAM proceed with the disinfection process.
If asked to restart the computer, please do so immediately. Failure to reboot will prevent MBAM from removing all the malware.


Download HijackThis
  • Go Here to download HijackThis Installer
  • Save HijackThis Installer to your desktop.
  • Double-click on the HijackThis Installer icon on your desktop. (Vista and Win 7 right click and run as admin)
  • By default it will install to C:\Program Files\Trend Micro\HijackThis .
  • Click on Install.
  • It will create a HijackThis icon on the desktop.
  • Once installed it will launch Hijackthis.
  • Click on the Do a system scan and save a logfile button. It will scan and the log should open in notepad.
  • Click on Edit > Select All then click on Edit > Copy to copy the entire contents of the log.
  • Come back here to this thread and Paste the log in your next reply.
  • DO NOT use the AnalyseThis button its findings are dangerous if misinterpreted.
  • DO NOT have Hijackthis fix anything yet. Most of what it finds will be harmless or even required.

"information and logs"
    In your next post I need the following
    1. Log From MBAM
    2. report from Hijackthis
    3. let me know of any problems you may have had
    4. How is the computer doing now?

Gringo



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#10 sca123

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Posted 17 July 2010 - 06:40 PM

Malwarebytes' Anti-Malware 1.46
www.malwarebytes.org

Database version: 4322

Windows 5.1.2600 Service Pack 3
Internet Explorer 8.0.6001.18702

7/17/2010 7:38:10 PM
mbam-log-2010-07-17 (19-38-10).txt

Scan type: Quick scan
Objects scanned: 137632
Time elapsed: 8 minute(s), 14 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)






Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 7:39:05 PM, on 7/17/2010
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\Program Files\hpq\HP Wireless Assistant\HP Wireless Assistant.exe
C:\Program Files\HPQ\Quick Launch Buttons\EabServr.exe
C:\Program Files\Common Files\AOL\1143832090\ee\AOLSoftware.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\WINDOWS\system32\ctfmon.exe
C:\WINDOWS\system32\wscntfy.exe
C:\Program Files\HPQ\SHARED\HPQWMI.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Malwarebytes' Anti-Malware\mbam.exe
C:\Program Files\internet explorer\iexplore.exe
C:\Program Files\internet explorer\iexplore.exe
C:\WINDOWS\system32\msiexec.exe
C:\WINDOWS\system32\NOTEPAD.EXE
C:\Program Files\Trend Micro\HiJackThis\HiJackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://yahoo.com/
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
O2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - (no file)
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: Java™ Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O3 - Toolbar: Easy-WebPrint - {327C2873-E90D-4c37-AA9D-10AC9BABA46C} - C:\Program Files\Canon\Easy-WebPrint\Toolband.dll
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [hpWirelessAssistant] C:\Program Files\hpq\HP Wireless Assistant\HP Wireless Assistant.exe
O4 - HKLM\..\Run: [eabconfg.cpl] C:\Program Files\HPQ\Quick Launch Buttons\EabServr.exe /Start
O4 - HKLM\..\Run: [Cpqset] C:\Program Files\HPQ\Default Settings\cpqset.exe
O4 - HKLM\..\Run: [HostManager] C:\Program Files\Common Files\AOL\1143832090\ee\AOLSoftware.exe
O4 - HKLM\..\Run: [IPHSend] C:\Program Files\Common Files\AOL\IPHSend\IPHSend.exe
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [AppleSyncNotifier] C:\Program Files\Common Files\Apple\Mobile Device Support\AppleSyncNotifier.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Common Files\Java\Java Update\jusched.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKUS\S-1-5-18\..\Run: [DWQueuedReporting] "c:\PROGRA~1\COMMON~1\MICROS~1\DW\dwtrig20.exe" -t (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [DWQueuedReporting] "c:\PROGRA~1\COMMON~1\MICROS~1\DW\dwtrig20.exe" -t (User 'Default user')
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O14 - IERESET.INF: START_PAGE_URL=http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=EN_US&c=Q305&bd=presario&pf=laptop
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://www.update.microsoft.com/microsoftu...b?1271429229188
O16 - DPF: {CE28D5D2-60CF-4C7D-9FE8-0F47A3308078} - https://www-secure.symantec.com/techsupp/as...rl/SymAData.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/flas...ent/swflash.cab
O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - http://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
O22 - SharedTaskScheduler: Browseui preloader - {438755C2-A8BA-11D1-B96B-00A0C90312E1} - C:\WINDOWS\system32\browseui.dll
O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\WINDOWS\system32\browseui.dll
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: Google Update Service (gupdate) (gupdate) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
O23 - Service: HP WMI Interface (hpqwmi) - Hewlett-Packard Development Company, L.P. - C:\Program Files\HPQ\SHARED\HPQWMI.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Unknown owner - C:\Program Files\Common Files\LightScribe\LSSrvc.exe
O23 - Service: Symantec Core LC - Unknown owner - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe

--
End of file - 7048 bytes


#11 gringo_pr

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Posted 17 July 2010 - 06:54 PM

Greetings

These logs are looking very good, we are almost done!!! Just one more scan to go.

:Remove unneeded startup entries:

This part of the fix is purely optional
These are programs that start up when you turn on your computer but don't need to be, any of these programs you can click on their icons (or start from the control panel) and start the program when you need it. By stopping these programs you will boot up faster and your computer will work faster.
  • Run HijackThis
  • Click on the Scan button
  • Put a check beside all of the items listed below (if present):
      O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
      O4 - HKLM\..\Run: [eabconfg.cpl] C:\Program Files\HPQ\Quick Launch Buttons\EabServr.exe /Start
      O4 - HKLM\..\Run: [Cpqset] C:\Program Files\HPQ\Default Settings\cpqset.exe
      O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"
      O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
      O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
      O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
      O4 - HKLM\..\Run: [AppleSyncNotifier] C:\Program Files\Common Files\Apple\Mobile Device Support\AppleSyncNotifier.exe
      O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Common Files\Java\Java Update\jusched.exe"
      O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
  • Close all open windows and browsers/email, etc...
  • Click on the "Fix Checked" button
  • When completed, close the application.

      NOTE**You can research each of those lines >here< and see if you want to keep them or not
      just copy the name between the brakets and paste into the search space
      O4 - HKLM\..\Run: [IntelliPoint]


Eset Online Scanner

**Note** You will need to use Internet explorer for this scan

Go Eset web page to run an online scannner from ESET.
  • Turn off the real time scanner of any existing antivirus program while performing the online scan
  • click on the ESET Online Scanner button
  • Tick the box next to YES, I accept the Terms of Use.
    • Click Start
  • When asked, allow the activex control to install
    • Click Start
  • Make sure that the option Remove found threats is unticked and the Scan Archives option is ticked.
  • Click on Advanced Settings, ensure the options
      Scan for potentially unwanted applications, Scan for potentially unsafe applications, and Enable Anti-Stealth Technology are ticked.
  • Click Scan
  • Wait for the scan to finish
  • Use notepad to open the logfile located at C:\Program Files\Eset\Eset Online Scanner\log.txt
Copy and paste that log as a reply to this topic

"information and logs"
    In your next post I need the following
    1. Report from ESET
    2. let me know of any problems you may have had
    3. How is the computer doing now?

Gringo

I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#12 sca123

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Posted 17 July 2010 - 07:59 PM

so far scanning for 30 mins and 1 threat Win32/Olmarik.ZC trojan

#13 sca123

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Posted 17 July 2010 - 08:35 PM

ESETSmartInstaller@High as CAB hook log:
OnlineScanner.ocx - registred OK
# version=7
# iexplore.exe=8.00.6001.18702 (longhorn_ie8_rtm(wmbla).090308-0339)
# OnlineScanner.ocx=1.0.0.6211
# api_version=3.0.2
# EOSSerial=35c9da7696f5964081f174e0ac658199
# end=finished
# remove_checked=false
# archives_checked=true
# unwanted_checked=true
# unsafe_checked=true
# antistealth_checked=true
# utc_time=2010-07-18 01:33:16
# local_time=2010-07-17 09:33:16 (-0500, Eastern Daylight Time)
# country="United States"
# lang=1033
# osver=5.1.2600 NT Service Pack 3
# compatibility_mode=512 16777215 100 0 0 0 0 0
# compatibility_mode=1024 16777215 100 0 0 0 0 0
# compatibility_mode=8192 67108863 100 0 0 0 0 0
# scanned=55845
# found=1
# cleaned=0
# scan_time=3852
C:\Qoobox\32788R22FWJFW\ftdisk.sys Win32/Olmarik.ZC trojan 00000000000000000000000000000000 I


#14 gringo_pr

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Posted 17 July 2010 - 09:37 PM

Hello

The Online scan is only reporting backups created during the course of this fix, and items located in C:\System Volume Information\, which is where System Restore's cache is stored. Whatever is in there can't harm you unless you choose to perform a manual restore. Nevertheless, we shall be resetting/clearing the cache shortly.


Very well done!! This is my general post for when your logs show no more signs of malware ;)- Please let me know if you still are having problems with your computer and what these problems are.


The following procedure will implement some cleanup procedures. It will also reset your System Restore by flushing out previous restore points and create a new restore point.

:DeFogger:
    To re-enable your Emulation drivers, double click DeFogger to run the tool.
    • The application window will appear
    • Click the Re-enable button to re-enable your CD Emulation drivers
    • Click Yes to continue
    • A 'Finished!' message will appear
    • Click OK
    • DeFogger will now ask to reboot the machine - click OK
    Your Emulation drivers are now re-enabled.

:Uninstall ComboFix:
  • push the "windows key" + "R" (between the "Ctrl" button and "Alt" Button)
  • please copy and past the following into the box ComboFix /Uninstall and click OK.
  • Note the space between the X and the /Uninstall, it needs to be there.

:remove tools:

Please download OTCleanIt and save it to desktop. This tool will remove all the tools we used to clean your pc.
  • Double-click OTCleanIt.exe.
  • Click the CleanUp! button.
  • Select Yes when the "Begin cleanup Process?" prompt appears.
  • If you are prompted to Reboot during the cleanup, select Yes.
  • The tool will delete itself once it finishes, if not delete it by yourself.
Note: If you receive a warning from your firewall or other security programs regarding OTCleanIt attempting to contact the internet, please allow it to do so.

:clear system restore points:

This is a good time to clear your existing system restore points and establish a new clean restore point:
  • Go to Start > All Programs > Accessories > System Tools > System Restore
  • Select Create a restore point, and Ok it.
  • Next, go to Start > Run and type in cleanmgr
  • choose your root drive (normally C:)
  • after it calculates how much space you will save it will open up a new window
  • Select the More options tab at the top of the window
  • Choose the option to clean up system restore and OK it.
  • go back to the disk clean up tab
  • put a checkmark in all - except compress old files (leave this unchecked)
  • click Ok then click yes
This will remove all restore points except the new one you just created and clean unneeded files

:Make your Internet Explorer more secure:
  • From within Internet Explorer click on the Tools menu and then click on Options.
  • Click once on the Security tab
  • Click once on the Internet icon so it becomes highlighted.
  • Click once on the Custom Level button.
  • Change the Download signed ActiveX controls to Prompt
  • Change the Download unsigned ActiveX controls to Disable
  • Change the Initialise and script ActiveX controls not marked as safe to Disable
  • Change the Installation of desktop items to Prompt
  • Change the Launching programs and files in an IFRAME to Prompt
  • When all these settings have been made, click on the OK button.
  • If it prompts you as to whether or not you want to save the settings, press the Yes button.
    Next press the Apply button and then the OK to exit the Internet Properties page.

:Make Firefox more secure:

:Turn On Automatic Updates:
    Turn On Automatic Updates
    1. Click Start, click Run, type sysdm.cpl, and then press ENTER.
    2. Click the Automatic Updates tab, and then click to select one of the following options. We recommend that you select the Automatic (recommended) Automatically download recommended updates for my computer and install them

    If you click this setting, click to select the day and time for scheduled updates to occur. You can schedule Automatic Updates for any time of day. Remember, your computer must be on at the scheduled time for updates to be installed. After you set this option, Windows recognizes when you are online and uses your Internet connection to find updates on the Windows Update Web site or on the Microsoft Update Web site that apply to your computer. Updates are downloaded automatically in the background, and you are not notified or interrupted during this process. An icon appears in the notification area of your taskbar when the updates are being downloaded. You can point to the icon to view the download status. To pause or to resume the download, right-click the icon, and then click Pause or Resume. When the download is completed, another message appears in the notification area so that you can review the updates that are scheduled for installation. If you choose not to install at that time, Windows starts the installation on your set schedule.

    or visit http://www.windowsupdate.com regularly. This will ensure your computer has always the latest security updates available installed on your computer. If there are new updates to install, install them immediately, reboot your computer, and revisit the site until there are no more critical updates.

:antispyware programs:

I would reccomend the download and installation of some or all of the following programs (all free), and the updating of them regularly:
  • WinPatrol As a robust security monitor, WinPatrol will alert you to hijackings, malware attacks and critical changes made to your computer without your permission. WinPatrol takes snapshot of your critical system resources and alerts you to any changes that may occur without your knowledge.
  • Spyware Blaster - By altering your registry, this program stops harmful sites from installing things like ActiveX Controls on your machines.
  • Malwarebytes' Anti-Malware Malwarebytes' Anti-Malware is a new and powerful anti-malware tool. It is
    totally free but for real-time protection you will have to pay a small one-time fee. We used this to help clean your computer and recomend keeping it and useing often.

please read this great article by miekiemoes How to prevent Malware:
and
this great article by Tony Klein So How Did I Get Infected In First Place

I'd be grateful if you could reply to this post so that I know you have read it and, if you've no other questions, the thread can then be closed.

My help is free, however, if you wish to make a small donation to show appreciation and to help me continue the fight against Malware, then click here:

Gringo



I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#15 sca123

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Posted 17 July 2010 - 09:40 PM

the defogger is only bringing up a notepad log.




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