Okay, I'm in real trouble at the moment. Today a Norton warning saying I'm infected with Backdoor.Tidserv!inf popped up, telling me it has to be manually removed. Immediately I thought of running a scan with my Spyware Doctor tool and Malwarebytes, but the thing is that my computer just freezes without warning very often, which makes it impossible to run those scans as they take a whole while to complete. So what do I do when I can't scan my computer?!
Getting kinda worried here now as I want to remove the trojan obviously. I have tried starting my computer in safe mode, but when I do the monitor just goes all black and nothing happens....
Please help me outta here.