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Help Removing a Virus

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6 replies to this topic

#1 Krahn


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  • Local time:10:55 AM

Posted 15 July 2010 - 03:34 PM

I've been going crazy with this infection for about two weeks. I've ran countless scans, read about everything online, etc.. to no avail. My symptoms are

1. Norton is detecting risk name HTTP Tidserv Request 2 and displaying a warning every hour or so. It says "An intrusion attempt by was blocked. High Risk.

2. Computer is running slower than normal, internet is lagging

3. Random pop ups as I'm browsing the internet, usually redirect to Google.com/webhp

4. On occassion, and I'm not sure if this is related, the computer will crash citing svchost.exe crashing or something like that, and I will have to restart.

I am ready to run any scans, do anything that you experts recommend to fix this problem. I know a lot of computer basics, like getting into safe mode and things like that.

Thanks for your time!

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#2 boopme


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Posted 15 July 2010 - 03:57 PM

Hello and welcome!!
Is this PC on a network?

Run a full system scan in safe mode with the latest Norton definitions. Then unplug the network connection and reboot the computer. Does the backdoor.tidserv detection come up again? If so, then we need to search for another undetected process on your computer.

Now run TDDS Killer
Please read carefully and follow these steps.
  • Download TDSSKiller and save it to your Desktop.
  • Extract its contents to your desktop and make sure TDSSKiller.exe (the contents of the zipped file) is on the Desktop itself, not within a folder on the desktop.
  • Go to Start > Run (Or you can hold down your Windows key and press R) and copy and paste the following into the text field. (make sure you include the quote marks) Then press OK. (If Vista, click on the Vista Orb and copy and paste the following into the Search field. (make sure you include the quotation marks) Then press Ctrl+Shift+Enter.)

    "%userprofile%\Desktop\TDSSKiller.exe" -l C:\TDSSKiller.txt -v

  • If it says "Hidden service detected" DO NOT type anything in. Just press Enter on your keyboard to not do anything to the file.
  • It may ask you to reboot the computer to complete the process. Allow it to do so.
  • When it is done, a log file should be created on your C: drive called "TDSSKiller.txt" please copy and paste the contents of that file here.
Next run MBAM (MalwareBytes):

Please download Malwarebytes Anti-Malware (v1.46) and save it to your desktop.alternate download link 1
alternate download link 2
MBAM may "make changes to your registry" as part of its disinfection routine. If using other security programs that detect registry changes (ie Spybot's Teatimer), they may interfere or alert you. Temporarily disable such programs or permit them to allow the changes.
  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
MBAM will automatically start and you will be asked to update the program before performing a scan.
  • If an update is found, the program will automatically update itself. Press the OK button to close that box and continue.
  • If you encounter any problems while downloading the definition updates, manually download them from here and just double-click on mbam-rules.exe to install.
On the Scanner tab:
  • Make sure the "Perform Quick Scan" option is selected.
  • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
Back at the main Scanner screen:
  • Click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply. Be sure to post the complete log to include the top portion which shows MBAM's database version and your operating system.
  • Exit MBAM when done.
Note: If MBAM encounters a file that is difficult to remove, you will be asked to reboot your computer so MBAM can proceed with the disinfection process. If asked to restart the computer, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware.
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#3 Krahn

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Posted 15 July 2010 - 06:40 PM

Thank you so much for your reply. Here's my update:

I ran the Norton scan in safe mode. I have two drives, C: and E:, each with about 80 GB of files. After about 2.5 hours of scanning, it crashed somewhere in the E: drive, but up until that point it had only detected tracking cookies.

I have restarted and ran TDSKILLER, the log file is attached below, and I will continue with the remainder of your steps over the course of the night and tomorrow. Thanks again for the reply!

16:35:10:796 1648 TDSS rootkit removing tool Jun 30 2010 17:23:49
16:35:10:796 1648 ================================================================================
16:35:10:796 1648 SystemInfo:

16:35:10:796 1648 OS Version: 5.1.2600 ServicePack: 3.0
16:35:10:796 1648 Product type: Workstation
16:35:10:796 1648 ComputerName: KONDESKTOP
16:35:10:796 1648 UserName: Kostya
16:35:10:796 1648 Windows directory: C:\WINDOWS
16:35:10:796 1648 System windows directory: C:\WINDOWS
16:35:10:796 1648 Processor architecture: Intel x86
16:35:10:796 1648 Number of processors: 2
16:35:10:796 1648 Page size: 0x1000
16:35:10:796 1648 Boot type: Normal boot
16:35:10:796 1648 ================================================================================
16:35:11:953 1648 Initialize success
16:35:11:953 1648
16:35:11:953 1648 Scanning Services ...
16:35:12:546 1648 Raw services enum returned 380 services
16:35:12:562 1648
16:35:12:562 1648 Scanning Drivers ...
16:35:13:359 1648 ACPI (8fd99680a539792a30e97944fdaecf17) C:\WINDOWS\system32\DRIVERS\ACPI.sys
16:35:13:421 1648 ACPIEC (9859c0f6936e723e4892d7141b1327d5) C:\WINDOWS\system32\drivers\ACPIEC.sys
16:35:13:515 1648 aec (8bed39e3c35d6a489438b8141717a557) C:\WINDOWS\system32\drivers\aec.sys
16:35:13:593 1648 AFD (7e775010ef291da96ad17ca4b17137d7) C:\WINDOWS\System32\drivers\afd.sys
16:35:13:765 1648 AmdK8 (59301936898ae62245a6f09c0aba9475) C:\WINDOWS\system32\DRIVERS\AmdK8.sys
16:35:13:828 1648 AmdLLD (ad8fa28d8ed0d0a689a0559085ce0f18) C:\WINDOWS\system32\DRIVERS\AmdLLD.sys
16:35:13:890 1648 Arp1394 (b5b8a80875c1dededa8b02765642c32f) C:\WINDOWS\system32\DRIVERS\arp1394.sys
16:35:14:015 1648 AsyncMac (b153affac761e7f5fcfa822b9c4e97bc) C:\WINDOWS\system32\DRIVERS\asyncmac.sys
16:35:14:046 1648 atapi (9f3a2f5aa6875c72bf062c712cfa2674) C:\WINDOWS\system32\DRIVERS\atapi.sys
16:35:14:265 1648 ati2mtag (eb0531822aabcf843a0940d4ca8a90a9) C:\WINDOWS\system32\DRIVERS\ati2mtag.sys
16:35:14:328 1648 Atmarpc (9916c1225104ba14794209cfa8012159) C:\WINDOWS\system32\DRIVERS\atmarpc.sys
16:35:14:406 1648 audstub (d9f724aa26c010a217c97606b160ed68) C:\WINDOWS\system32\DRIVERS\audstub.sys
16:35:14:484 1648 avgio (0b497c79824f8e1bf22fa6aacd3de3a0) C:\Program Files\Avira\AntiVir Desktop\avgio.sys
16:35:14:531 1648 avgntflt (a88d29d928ad2b830e87b53e3f9bc182) C:\WINDOWS\system32\DRIVERS\avgntflt.sys
16:35:14:578 1648 avipbb (1289e9a5d9118a25a13c0009519088e3) C:\WINDOWS\system32\DRIVERS\avipbb.sys
16:35:14:625 1648 Beep (da1f27d85e0d1525f6621372e7b685e9) C:\WINDOWS\system32\drivers\Beep.sys
16:35:14:718 1648 BHDrvx86 (87c00decc19bd995217a4a5fdd4d638c) C:\Documents and Settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NAV_17.0.0.136\Definitions\BASHDefs\20100709.001\BHDrvx86.sys
16:35:14:781 1648 cbidf2k (90a673fc8e12a79afbed2576f6a7aaf9) C:\WINDOWS\system32\drivers\cbidf2k.sys
16:35:14:875 1648 ccHP (e941e709847fa00e0dd6d58d2b8fb5e1) C:\WINDOWS\system32\drivers\NAV\1107000.00C\ccHPx86.sys
16:35:14:937 1648 Cdaudio (c1b486a7658353d33a10cc15211a873b) C:\WINDOWS\system32\drivers\Cdaudio.sys
16:35:14:984 1648 Cdfs (c885b02847f5d2fd45a24e219ed93b32) C:\WINDOWS\system32\drivers\Cdfs.sys
16:35:15:015 1648 Cdrom (1f4260cc5b42272d71f79e570a27a4fe) C:\WINDOWS\system32\DRIVERS\cdrom.sys
16:35:15:203 1648 cpuz132 (097a0a4899b759a4f032bd464963b4be) C:\WINDOWS\system32\drivers\cpuz132_x32.sys
16:35:15:281 1648 Disk (044452051f3e02e7963599fc8f4f3e25) C:\WINDOWS\system32\DRIVERS\disk.sys
16:35:15:421 1648 dmboot (d992fe1274bde0f84ad826acae022a41) C:\WINDOWS\system32\drivers\dmboot.sys
16:35:15:500 1648 dmio (7c824cf7bbde77d95c08005717a95f6f) C:\WINDOWS\system32\drivers\dmio.sys
16:35:15:531 1648 dmload (e9317282a63ca4d188c0df5e09c6ac5f) C:\WINDOWS\system32\drivers\dmload.sys
16:35:15:578 1648 DMusic (8a208dfcf89792a484e76c40e5f50b45) C:\WINDOWS\system32\drivers\DMusic.sys
16:35:15:625 1648 drmkaud (8f5fcff8e8848afac920905fbd9d33c8) C:\WINDOWS\system32\drivers\drmkaud.sys
16:35:15:734 1648 eeCtrl (089296aedb9b72b4916ac959752bdc89) C:\Program Files\Common Files\Symantec Shared\EENGINE\eeCtrl.sys
16:35:15:765 1648 EraserUtilRebootDrv (850259334652d392e33ee3412562e583) C:\Program Files\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys
16:35:15:828 1648 Fastfat (38d332a6d56af32635675f132548343e) C:\WINDOWS\system32\drivers\Fastfat.sys
16:35:15:875 1648 Fdc (92cdd60b6730b9f50f6a1a0c1f8cdc81) C:\WINDOWS\system32\DRIVERS\fdc.sys
16:35:15:906 1648 Fips (d45926117eb9fa946a6af572fbe1caa3) C:\WINDOWS\system32\drivers\Fips.sys
16:35:15:953 1648 Flpydisk (9d27e7b80bfcdf1cdd9b555862d5e7f0) C:\WINDOWS\system32\DRIVERS\flpydisk.sys
16:35:15:984 1648 FltMgr (b2cf4b0786f8212cb92ed2b50c6db6b0) C:\WINDOWS\system32\drivers\fltmgr.sys
16:35:16:015 1648 Fs_Rec (3e1e2bd4f39b0e2b7dc4f4d2bcc2779a) C:\WINDOWS\system32\drivers\Fs_Rec.sys
16:35:16:031 1648 Ftdisk (6ac26732762483366c3969c9e4d2259d) C:\WINDOWS\system32\DRIVERS\ftdisk.sys
16:35:16:109 1648 GEARAspiWDM (8182ff89c65e4d38b2de4bb0fb18564e) C:\WINDOWS\system32\Drivers\GEARAspiWDM.sys
16:35:16:125 1648 Gpc (0a02c63c8b144bd8c86b103dee7c86a2) C:\WINDOWS\system32\DRIVERS\msgpc.sys
16:35:16:203 1648 HDAudBus (573c7d0a32852b48f3058cfd8026f511) C:\WINDOWS\system32\DRIVERS\HDAudBus.sys
16:35:16:500 1648 HidUsb (ccf82c5ec8a7326c3066de870c06daf1) C:\WINDOWS\system32\DRIVERS\hidusb.sys
16:35:16:750 1648 HTTP (f6aacf5bce2893e0c1754afeb672e5c9) C:\WINDOWS\system32\Drivers\HTTP.sys
16:35:16:781 1648 HWiNFO32 (4f7c42a72e660b7f6e8f31396f5c79d1) E:\Program Files\HWiNFO32\HWiNFO32.SYS
16:35:16:890 1648 i8042prt (4a0b06aa8943c1e332520f7440c0aa30) C:\WINDOWS\system32\DRIVERS\i8042prt.sys
16:35:17:000 1648 IDSxpx86 (231c3f6d5c520e99924e1e37401a90c4) C:\Documents and Settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NAV_17.0.0.136\Definitions\IPSDefs\20100714.003\IDSxpx86.sys
16:35:17:046 1648 Imapi (083a052659f5310dd8b6a6cb05edcf8e) C:\WINDOWS\system32\DRIVERS\imapi.sys
16:35:17:265 1648 IntcAzAudAddService (6197403d9e9027d55052bb16ccf33cca) C:\WINDOWS\system32\drivers\RtkHDAud.sys
16:35:17:390 1648 ip6fw (3bb22519a194418d5fec05d800a19ad0) C:\WINDOWS\system32\drivers\ip6fw.sys
16:35:17:453 1648 IpFilterDriver (731f22ba402ee4b62748adaf6363c182) C:\WINDOWS\system32\DRIVERS\ipfltdrv.sys
16:35:17:515 1648 IpInIp (b87ab476dcf76e72010632b5550955f5) C:\WINDOWS\system32\DRIVERS\ipinip.sys
16:35:17:546 1648 IpNat (cc748ea12c6effde940ee98098bf96bb) C:\WINDOWS\system32\DRIVERS\ipnat.sys
16:35:17:578 1648 IPSec (23c74d75e36e7158768dd63d92789a91) C:\WINDOWS\system32\DRIVERS\ipsec.sys
16:35:17:625 1648 IRENUM (c93c9ff7b04d772627a3646d89f7bf89) C:\WINDOWS\system32\DRIVERS\irenum.sys
16:35:17:687 1648 isapnp (05a299ec56e52649b1cf2fc52d20f2d7) C:\WINDOWS\system32\DRIVERS\isapnp.sys
16:35:17:718 1648 Kbdclass (463c1ec80cd17420a542b7f36a36f128) C:\WINDOWS\system32\DRIVERS\kbdclass.sys
16:35:17:765 1648 kbdhid (9ef487a186dea361aa06913a75b3fa99) C:\WINDOWS\system32\DRIVERS\kbdhid.sys
16:35:17:828 1648 klmd23 (316353165feba3d0538eaa9c2f60c5b7) C:\WINDOWS\system32\drivers\klmd.sys
16:35:17:906 1648 kmixer (692bcf44383d056aed41b045a323d378) C:\WINDOWS\system32\drivers\kmixer.sys
16:35:17:953 1648 KSecDD (1705745d900dabf2d89f90ebaddc7517) C:\WINDOWS\system32\drivers\KSecDD.sys
16:35:18:000 1648 Lbd (713cd5267abfb86fe90a72e384e82a38) C:\WINDOWS\system32\DRIVERS\Lbd.sys
16:35:18:171 1648 MA311 (1424d699dc7e5c9672e4b93152b68b12) C:\WINDOWS\system32\DRIVERS\ma311n51.sys
16:35:18:218 1648 mcdbus (94f2f3e27f5a43ffe5e3166035e81176) C:\WINDOWS\system32\DRIVERS\mcdbus.sys
16:35:18:328 1648 MDC8021X (d7010580bf4e45d5e793a1fe75758c69) C:\WINDOWS\system32\DRIVERS\mdc8021x.sys
16:35:18:359 1648 mnmdd (4ae068242760a1fb6e1a44bf4e16afa6) C:\WINDOWS\system32\drivers\mnmdd.sys
16:35:18:406 1648 Modem (dfcbad3cec1c5f964962ae10e0bcc8e1) C:\WINDOWS\system32\drivers\Modem.sys
16:35:18:437 1648 Mouclass (35c9e97194c8cfb8430125f8dbc34d04) C:\WINDOWS\system32\DRIVERS\mouclass.sys
16:35:18:500 1648 moufiltr (6ed1d87904edfbd26dfb31abf1040d92) C:\WINDOWS\system32\DRIVERS\moufiltr.sys
16:35:18:546 1648 mouhid (b1c303e17fb9d46e87a98e4ba6769685) C:\WINDOWS\system32\DRIVERS\mouhid.sys
16:35:18:578 1648 MountMgr (a80b9a0bad1b73637dbcbba7df72d3fd) C:\WINDOWS\system32\drivers\MountMgr.sys
16:35:18:625 1648 MRxDAV (11d42bb6206f33fbb3ba0288d3ef81bd) C:\WINDOWS\system32\DRIVERS\mrxdav.sys
16:35:18:703 1648 MRxSmb (60ae98742484e7ab80c3c1450e708148) C:\WINDOWS\system32\DRIVERS\mrxsmb.sys
16:35:18:750 1648 Msfs (c941ea2454ba8350021d774daf0f1027) C:\WINDOWS\system32\drivers\Msfs.sys
16:35:18:781 1648 MSKSSRV (d1575e71568f4d9e14ca56b7b0453bf1) C:\WINDOWS\system32\drivers\MSKSSRV.sys
16:35:18:828 1648 MSPCLOCK (325bb26842fc7ccc1fcce2c457317f3e) C:\WINDOWS\system32\drivers\MSPCLOCK.sys
16:35:18:875 1648 MSPQM (bad59648ba099da4a17680b39730cb3d) C:\WINDOWS\system32\drivers\MSPQM.sys
16:35:18:937 1648 mssmbios (af5f4f3f14a8ea2c26de30f7a1e17136) C:\WINDOWS\system32\DRIVERS\mssmbios.sys
16:35:18:953 1648 Mup (2f625d11385b1a94360bfc70aaefdee1) C:\WINDOWS\system32\drivers\Mup.sys
16:35:19:046 1648 NAVENG (0953bb24c1e70a99c315f44f15993c17) C:\Documents and Settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NAV_17.0.0.136\Definitions\VirusDefs\20100715.003\NAVENG.SYS
16:35:19:125 1648 NAVEX15 (3ddb0bef60b65df6b110c23e17cd67dc) C:\Documents and Settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NAV_17.0.0.136\Definitions\VirusDefs\20100715.003\NAVEX15.SYS
16:35:19:187 1648 NDIS (1df7f42665c94b825322fae71721130d) C:\WINDOWS\system32\drivers\NDIS.sys
16:35:19:250 1648 NdisTapi (1ab3d00c991ab086e69db84b6c0ed78f) C:\WINDOWS\system32\DRIVERS\ndistapi.sys
16:35:19:281 1648 Ndisuio (f927a4434c5028758a842943ef1a3849) C:\WINDOWS\system32\DRIVERS\ndisuio.sys
16:35:19:312 1648 NdisWan (edc1531a49c80614b2cfda43ca8659ab) C:\WINDOWS\system32\DRIVERS\ndiswan.sys
16:35:19:343 1648 NDProxy (6215023940cfd3702b46abc304e1d45a) C:\WINDOWS\system32\drivers\NDProxy.sys
16:35:19:359 1648 NetBIOS (5d81cf9a2f1a3a756b66cf684911cdf0) C:\WINDOWS\system32\DRIVERS\netbios.sys
16:35:19:406 1648 NetBT (74b2b2f5bea5e9a3dc021d685551bd3d) C:\WINDOWS\system32\DRIVERS\netbt.sys
16:35:19:437 1648 NIC1394 (e9e47cfb2d461fa0fc75b7a74c6383ea) C:\WINDOWS\system32\DRIVERS\nic1394.sys
16:35:19:500 1648 NPF (243126da7ba441d7c7c3262dcf435a9c) C:\WINDOWS\system32\drivers\npf.sys
16:35:19:531 1648 Npfs (3182d64ae053d6fb034f44b6def8034a) C:\WINDOWS\system32\drivers\Npfs.sys
16:35:19:562 1648 Ntfs (78a08dd6a8d65e697c18e1db01c5cdca) C:\WINDOWS\system32\drivers\Ntfs.sys
16:35:19:625 1648 Null (73c1e1f395918bc2c6dd67af7591a3ad) C:\WINDOWS\system32\drivers\Null.sys
16:35:19:656 1648 nvatabus (c03e15101f6d9e82cd9b0e7d715f5de3) C:\WINDOWS\system32\drivers\nvatabus.sys
16:35:19:703 1648 NwlnkFlt (b305f3fad35083837ef46a0bbce2fc57) C:\WINDOWS\system32\DRIVERS\nwlnkflt.sys
16:35:19:734 1648 NwlnkFwd (c99b3415198d1aab7227f2c88fd664b9) C:\WINDOWS\system32\DRIVERS\nwlnkfwd.sys
16:35:19:765 1648 ohci1394 (ca33832df41afb202ee7aeb05145922f) C:\WINDOWS\system32\DRIVERS\ohci1394.sys
16:35:19:812 1648 Parport (5575faf8f97ce5e713d108c2a58d7c7c) C:\WINDOWS\system32\DRIVERS\parport.sys
16:35:19:843 1648 PartMgr (beb3ba25197665d82ec7065b724171c6) C:\WINDOWS\system32\drivers\PartMgr.sys
16:35:19:875 1648 ParVdm (70e98b3fd8e963a6a46a2e6247e0bea1) C:\WINDOWS\system32\drivers\ParVdm.sys
16:35:19:906 1648 PCI (a219903ccf74233761d92bef471a07b1) C:\WINDOWS\system32\DRIVERS\pci.sys
16:35:19:984 1648 PCIIde (ccf5f451bb1a5a2a522a76e670000ff0) C:\WINDOWS\system32\DRIVERS\pciide.sys
16:35:20:046 1648 Pcmcia (9e89ef60e9ee05e3f2eef2da7397f1c1) C:\WINDOWS\system32\drivers\Pcmcia.sys
16:35:20:140 1648 pcouffin (5b6c11de7e839c05248ced8825470fef) C:\WINDOWS\system32\Drivers\pcouffin.sys
16:35:20:421 1648 pfc (f2b3785d7282bac66d4b644fc88749f0) C:\WINDOWS\system32\drivers\pfc.sys
16:35:20:453 1648 PptpMiniport (efeec01b1d3cf84f16ddd24d9d9d8f99) C:\WINDOWS\system32\DRIVERS\raspptp.sys
16:35:20:468 1648 Processor (a32bebaf723557681bfc6bd93e98bd26) C:\WINDOWS\system32\DRIVERS\processr.sys
16:35:20:500 1648 PSched (09298ec810b07e5d582cb3a3f9255424) C:\WINDOWS\system32\DRIVERS\psched.sys
16:35:20:531 1648 Ptilink (80d317bd1c3dbc5d4fe7b1678c60cadd) C:\WINDOWS\system32\DRIVERS\ptilink.sys
16:35:20:562 1648 PxHelp20 (153d02480a0a2f45785522e814c634b6) C:\WINDOWS\system32\Drivers\PxHelp20.sys
16:35:20:734 1648 RasAcd (fe0d99d6f31e4fad8159f690d68ded9c) C:\WINDOWS\system32\DRIVERS\rasacd.sys
16:35:20:750 1648 Rasl2tp (11b4a627bc9614b885c4969bfa5ff8a6) C:\WINDOWS\system32\DRIVERS\rasl2tp.sys
16:35:20:781 1648 RasPppoe (5bc962f2654137c9909c3d4603587dee) C:\WINDOWS\system32\DRIVERS\raspppoe.sys
16:35:20:796 1648 Raspti (fdbb1d60066fcfbb7452fd8f9829b242) C:\WINDOWS\system32\DRIVERS\raspti.sys
16:35:20:828 1648 Rdbss (7ad224ad1a1437fe28d89cf22b17780a) C:\WINDOWS\system32\DRIVERS\rdbss.sys
16:35:20:875 1648 RDPCDD (4912d5b403614ce99c28420f75353332) C:\WINDOWS\system32\DRIVERS\RDPCDD.sys
16:35:20:890 1648 rdpdr (15cabd0f7c00c47c70124907916af3f1) C:\WINDOWS\system32\DRIVERS\rdpdr.sys
16:35:20:953 1648 RDPWD (6728e45b66f93c08f11de2e316fc70dd) C:\WINDOWS\system32\drivers\RDPWD.sys
16:35:21:015 1648 redbook (ee91fc64027e62b9542b26c24acf8e88) C:\WINDOWS\system32\DRIVERS\redbook.sys
16:35:21:015 1648 Suspicious file (Forged): C:\WINDOWS\system32\DRIVERS\redbook.sys. Real md5: ee91fc64027e62b9542b26c24acf8e88, Fake md5: f828dd7e1419b6653894a8f97a0094c5
16:35:21:031 1648 File "C:\WINDOWS\system32\DRIVERS\redbook.sys" infected by TDSS rootkit ... 16:35:22:031 1648 Backup copy found, using it..
16:35:22:234 1648 will be cured on next reboot
16:35:22:328 1648 SASDIFSV (a3281aec37e0720a2bc28034c2df2a56) C:\Program Files\SUPERAntiSpyware\SASDIFSV.SYS
16:35:22:328 1648 SASKUTIL (61db0d0756a99506207fd724e3692b25) C:\Program Files\SUPERAntiSpyware\SASKUTIL.SYS
16:35:22:421 1648 Secdrv (90a3935d05b494a5a39d37e71f09a677) C:\WINDOWS\system32\DRIVERS\secdrv.sys
16:35:22:484 1648 Sentinel (8627c992b8a80504fc477b2e8ff8ec4f) C:\WINDOWS\System32\Drivers\SENTINEL.SYS
16:35:22:625 1648 serenum (0f29512ccd6bead730039fb4bd2c85ce) C:\WINDOWS\system32\DRIVERS\serenum.sys
16:35:22:687 1648 Serial (cca207a8896d4c6a0c9ce29a4ae411a7) C:\WINDOWS\system32\DRIVERS\serial.sys
16:35:22:859 1648 Sfloppy (8e6b8c671615d126fdc553d1e2de5562) C:\WINDOWS\system32\drivers\Sfloppy.sys
16:35:23:171 1648 Sntnlusb (87f799c486302aceff098e067d481d9c) C:\WINDOWS\system32\DRIVERS\SNTNLUSB.SYS
16:35:23:343 1648 splitter (ab8b92451ecb048a4d1de7c3ffcb4a9f) C:\WINDOWS\system32\drivers\splitter.sys
16:35:23:515 1648 sptd (d15da1ba189770d93eea2d7e18f95af9) C:\WINDOWS\system32\Drivers\sptd.sys
16:35:23:515 1648 Suspicious file (NoAccess): C:\WINDOWS\system32\Drivers\sptd.sys. md5: d15da1ba189770d93eea2d7e18f95af9
16:35:23:546 1648 sr (76bb022c2fb6902fd5bdd4f78fc13a5d) C:\WINDOWS\system32\DRIVERS\sr.sys
16:35:23:625 1648 SRTSP (ec5c3c6260f4019b03dfaa03ec8cbf6a) C:\WINDOWS\System32\Drivers\NAV\1107000.00C\SRTSP.SYS
16:35:23:703 1648 SRTSPX (55d5c37ed41231e3ac2063d16df50840) C:\WINDOWS\system32\drivers\NAV\1107000.00C\SRTSPX.SYS
16:35:23:750 1648 Srv (4f8a43adef66f135564085a9dca96a26) C:\WINDOWS\system32\DRIVERS\srv.sys
16:35:23:812 1648 ssmdrv (a36ee93698802cd899f98bfd553d8185) C:\WINDOWS\system32\DRIVERS\ssmdrv.sys
16:35:23:875 1648 swenum (3941d127aef12e93addf6fe6ee027e0f) C:\WINDOWS\system32\DRIVERS\swenum.sys
16:35:23:906 1648 swmidi (8ce882bcc6cf8a62f2b2323d95cb3d01) C:\WINDOWS\system32\drivers\swmidi.sys
16:35:24:031 1648 SymDS (56890bf9d9204b93042089d4b45ae671) C:\WINDOWS\system32\drivers\NAV\1107000.00C\SYMDS.SYS
16:35:24:140 1648 SymEFA (1c91df5188150510a6f0cf78f7d94b69) C:\WINDOWS\system32\drivers\NAV\1107000.00C\SYMEFA.SYS
16:35:24:218 1648 SymEvent (961b48b86f94d4cc8ceb483f8aa89374) C:\WINDOWS\system32\Drivers\SYMEVENT.SYS
16:35:24:265 1648 SymIRON (dc80fbf0a348e54853ef82eed4e11e35) C:\WINDOWS\system32\drivers\NAV\1107000.00C\Ironx86.SYS
16:35:24:343 1648 SYMTDI (41aad61f87ca8e3b5d0f7fe7fba0797d) C:\WINDOWS\System32\Drivers\NAV\1107000.00C\SYMTDI.SYS
16:35:24:437 1648 sysaudio (8b83f3ed0f1688b4958f77cd6d2bf290) C:\WINDOWS\system32\drivers\sysaudio.sys
16:35:24:500 1648 Tcpip (9aefa14bd6b182d61e3119fa5f436d3d) C:\WINDOWS\system32\DRIVERS\tcpip.sys
16:35:24:562 1648 TDPIPE (6471a66807f5e104e4885f5b67349397) C:\WINDOWS\system32\drivers\TDPIPE.sys
16:35:24:625 1648 TDTCP (c56b6d0402371cf3700eb322ef3aaf61) C:\WINDOWS\system32\drivers\TDTCP.sys
16:35:24:656 1648 TermDD (88155247177638048422893737429d9e) C:\WINDOWS\system32\DRIVERS\termdd.sys
16:35:24:718 1648 Udfs (5787b80c2e3c5e2f56c2a233d91fa2c9) C:\WINDOWS\system32\drivers\Udfs.sys
16:35:24:781 1648 Update (402ddc88356b1bac0ee3dd1580c76a31) C:\WINDOWS\system32\DRIVERS\update.sys
16:35:24:859 1648 USBAAPL (4b8a9c16b6d9258ed99c512aecb8c555) C:\WINDOWS\system32\Drivers\usbaapl.sys
16:35:24:890 1648 usbccgp (173f317ce0db8e21322e71b7e60a27e8) C:\WINDOWS\system32\DRIVERS\usbccgp.sys
16:35:24:921 1648 usbehci (65dcf09d0e37d4c6b11b5b0b76d470a7) C:\WINDOWS\system32\DRIVERS\usbehci.sys
16:35:24:953 1648 usbhub (1ab3cdde553b6e064d2e754efe20285c) C:\WINDOWS\system32\DRIVERS\usbhub.sys
16:35:24:984 1648 usbohci (0daecce65366ea32b162f85f07c6753b) C:\WINDOWS\system32\DRIVERS\usbohci.sys
16:35:25:031 1648 usbprint (a717c8721046828520c9edf31288fc00) C:\WINDOWS\system32\DRIVERS\usbprint.sys
16:35:25:078 1648 usbscan (a0b8cf9deb1184fbdd20784a58fa75d4) C:\WINDOWS\system32\DRIVERS\usbscan.sys
16:35:25:109 1648 USBSTOR (a32426d9b14a089eaa1d922e0c5801a9) C:\WINDOWS\system32\DRIVERS\USBSTOR.SYS
16:35:25:187 1648 vaxscsi (92cebc2bc7be2c8d49391b365569f306) C:\WINDOWS\System32\Drivers\vaxscsi.sys
16:35:25:187 1648 Suspicious file (NoAccess): C:\WINDOWS\System32\Drivers\vaxscsi.sys. md5: 92cebc2bc7be2c8d49391b365569f306
16:35:25:234 1648 VgaSave (0d3a8fafceacd8b7625cd549757a7df1) C:\WINDOWS\System32\drivers\vga.sys
16:35:25:375 1648 VolSnap (4c8fcb5cc53aab716d810740fe59d025) C:\WINDOWS\system32\drivers\VolSnap.sys
16:35:25:437 1648 Wanarp (e20b95baedb550f32dd489265c1da1f6) C:\WINDOWS\system32\DRIVERS\wanarp.sys
16:35:25:500 1648 wdmaud (6768acf64b18196494413695f0c3a00f) C:\WINDOWS\system32\drivers\wdmaud.sys
16:35:25:546 1648 WS2IFSL (6abe6e225adb5a751622a9cc3bc19ce8) C:\WINDOWS\System32\drivers\ws2ifsl.sys
16:35:25:609 1648 WudfPf (f15feafffbb3644ccc80c5da584e6311) C:\WINDOWS\system32\DRIVERS\WudfPf.sys
16:35:25:656 1648 WudfRd (28b524262bce6de1f7ef9f510ba3985b) C:\WINDOWS\system32\DRIVERS\wudfrd.sys
16:35:25:671 1648 Reboot required for cure complete..
16:35:26:359 1648 Cure on reboot scheduled successfully
16:35:26:359 1648
16:35:26:359 1648 Completed
16:35:26:359 1648
16:35:26:359 1648 Results:
16:35:26:359 1648 Registry objects infected / cured / cured on reboot: 0 / 0 / 0
16:35:26:359 1648 File objects infected / cured / cured on reboot: 1 / 0 / 1
16:35:26:359 1648
16:35:26:453 1648 KLMD(ARK) unloaded successfully

#4 Krahn

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Posted 15 July 2010 - 06:54 PM

Finished with MBAM quickscan. Here is the log file:

Malwarebytes' Anti-Malware 1.46

Database version: 4317

Windows 5.1.2600 Service Pack 3
Internet Explorer 8.0.6001.18702

7/15/2010 4:52:12 PM
mbam-log-2010-07-15 (16-52-12).txt

Scan type: Quick scan
Objects scanned: 153757
Time elapsed: 10 minute(s), 13 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

#5 boopme


    To Insanity and Beyond

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Posted 15 July 2010 - 10:30 PM

Hello, I believe the infection is gone,correct?
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#6 Krahn

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Posted 16 July 2010 - 02:21 PM

I haven't noticed any slowdown and Norton has stopped reporting issues. I think I'm home safe!

Thank you SO MUCH for your help! It feels fantastic to have my PC to myself again. Thanks again!!

#7 boopme


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Posted 16 July 2010 - 03:47 PM

You are moet welcome!
If there are no more problems or signs of infection, you should Create a New Restore Point to prevent possible reinfection from an old one. Some of the malware you picked up could have been saved in System Restore. Since this is a protected directory your tools cannot access to delete these files, they sometimes can reinfect your system if you accidentally use an old restore point. Setting a new restore point AFTER cleaning your system will help prevent this and enable your computer to "roll-back" to a clean working state.

The easiest and safest way to do this is:
  • Go to Start > Programs > Accessories > System Tools and click "System Restore".
  • Choose the radio button marked "Create a Restore Point" on the first screen then click "Next". Give the R.P. a name, then click "Create". The new point will be stamped with the current date and time. Keep a log of this so you can find it easily should you need to use System Restore.
  • Then use Disk Cleanup to remove all but the most recently created Restore Point.
  • Go to Start > Run and type: Cleanmgr
  • Click "Ok". Disk Cleanup will scan your files for several minutes, then open.
  • Click the "More Options" tab, then click the "Clean up" button under System Restore.
  • Click Ok. You will be prompted with "Are you sure you want to delete all but the most recent restore point?"
  • Click Yes, then click Ok.
  • Click Yes again when prompted with "Are you sure you want to perform these actions?"
  • Disk Cleanup will remove the files and close automatically.
Vista Users can refer to these links: Create a New Restore Point and Disk Cleanup.

Tips to protect yourself against malware and reduce the potential for re-infection:Avoid gaming sites, pirated software, cracking tools, keygens, and peer-to-peer (P2P) file sharing programs. They are a security risk which can make your computer susceptible to a smörgåsbord of malware infections, remote attacks, exposure of personal information, and identity theft. Many malicious worms and Trojans spread across P2P file sharing networks, gaming and underground sites. Users visiting such pages may see innocuous-looking banner ads containing code which can trigger pop-up ads and malicious Flash ads that install viruses, Trojans and spyware. Ads are a target for hackers because they offer a stealthy way to distribute malware to a wide range of Internet users. The best way to reduce the risk of infection is to avoid these types of web sites and not use any P2P applications. Read P2P Software User Advisories and Risks of File-Sharing Technology.

Keeping Autorun enabled on USB and other removable drives has become a significant security risk due to the increasing number of malware variants that can infect them and transfer the infection to your computer. To learn more about this risk, please read:
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

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