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Wave Mute, Invisible Audio Ads, Clicking sound, Pop ups


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2 replies to this topic

#1 pddcm

pddcm

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Posted 15 July 2010 - 11:38 AM

Hello,
Recently, I started to notice that my Wave on my Volume Control gets muted. (Sometimes a couple minutes but sometimes a couple of seconds.) Theres random pop ups that I've never had before, and I hear invisible audio ads and clicking sounds. I've tried using gmer to scan but it never completes.

DDS:

DDS (Ver_10-03-17.01) - NTFSx86
Run by hello at 8:32:04.85 on 15/07/2010
Internet Explorer: 8.0.6001.18702
Microsoft Windows XP Professional 5.1.2600.3.1252.2.1033.18.1014.332 [GMT -7:00]

AV: Microsoft Forefront Client Security *On-access scanning enabled* (Updated) {926A3D4F-E4E7-4F47-9902-4EDD55FFE1AF}

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\Program Files\Microsoft Forefront\Client Security\Client\Antimalware\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:\WINDOWS\system32\spoolsv.exe
svchost.exe 4
svchost.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Microsoft Forefront\Client Security\Client\SSA\FcsSas.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\CyberLink\Shared files\RichVideo.exe
C:\Program Files\Microsoft\Search Enhancement Pack\SeaPort\SeaPort.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE
C:\WINDOWS\system32\SearchIndexer.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\ctfmon.exe
svchost.exe 4
C:\WINDOWS\stsystra.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe
C:\WINDOWS\system32\igfxpers.exe
C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe
C:\Program Files\Google\Google Pinyin 2\GooglePinyinDaemon.exe
C:\Program Files\Microsoft Forefront\Client Security\Client\Antimalware\MSASCui.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\Windows Desktop Search\WindowsSearch.exe
C:\Program Files\Canon\CAL\CALMAIN.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Google\Google Pinyin 2\GooglePinyinService.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Windows Live\Messenger\msnmsgr.exe
C:\Program Files\Windows Live\Contacts\wlcomm.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\WINDOWS\system32\SearchProtocolHost.exe
C:\Documents and Settings\hello\Desktop\dds.scr

============== Pseudo HJT Report ===============

uStart Page = hxxp://www.google.ca/
uInternet Settings,ProxyServer = http=127.0.0.1:5555
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: Search Helper: {6ebf7485-159f-4bff-a14f-b9e3aac4465b} - c:\program files\microsoft\search enhancement pack\search helper\SEPsearchhelperie.dll
BHO: Windows Live ID Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll
BHO: Google Toolbar Helper: {aa58ed58-01dd-4d91-8333-cf10577473f7} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - c:\program files\google\googletoolbarnotifier\5.4.4525.1752\swg.dll
BHO: UN InternetPassport: {dccbf6ea-e7d2-4f7c-ad0d-ff22e89fa059} - c:\windows\system32\InetPass.dll
BHO: Windows Live Toolbar Helper: {e15a8dc0-8516-42a1-81ea-dc94ec1acf10} - c:\program files\windows live\toolbar\wltcore.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
TB: &Windows Live Toolbar: {21fa44ef-376d-4d53-9b0f-8a89d3229068} - c:\program files\windows live\toolbar\wltcore.dll
TB: Google Toolbar: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
uRun: [swg] "c:\program files\google\googletoolbarnotifier\GoogleToolbarNotifier.exe"
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
mRun: [SigmatelSysTrayApp] stsystra.exe
mRun: [IgfxTray] c:\windows\system32\igfxtray.exe
mRun: [HotKeysCmds] c:\windows\system32\hkcmd.exe
mRun: [Persistence] c:\windows\system32\igfxpers.exe
mRun: [RemoteControl] "c:\program files\cyberlink\powerdvd\PDVDServ.exe"
mRun: [LanguageShortcut] "c:\program files\cyberlink\powerdvd\language\Language.exe"
mRun: [IMJPMIG8.1] "c:\windows\ime\imjp8_1\IMJPMIG.EXE" /Spoil /RemAdvDef /Migration32
mRun: [MSPY2002] c:\windows\system32\ime\pintlgnt\ImScInst.exe /SYNC
mRun: [PHIME2002ASync] c:\windows\system32\ime\tintlgnt\TINTSETP.EXE /SYNC
mRun: [PHIME2002A] c:\windows\system32\ime\tintlgnt\TINTSETP.EXE /IMEName
mRun: [Google Pinyin 2 Autoupdater] "c:\program files\google\google pinyin 2\GooglePinyinDaemon.exe"
mRun: [Microsoft Forefront Client Security Antimalware Service] "c:\program files\microsoft forefront\client security\client\antimalware\MSASCui.exe" -hide
mRun: [QuickTime Task] "c:\program files\quicktime\qttask.exe" -atboottime
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\window~1.lnk - c:\program files\windows desktop search\WindowsSearch.exe
IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office12\EXCEL.EXE/3000
IE: Google Sidewiki... - c:\program files\google\google toolbar\component\GoogleToolbarDynamic_mui_en_60D6097707281E79.dll/cmsidewiki.html
IE: {935DD4FE-A00F-48a1-96C2-4B68F1A25EFC} - res://c:\windows\system32\InetPass.dll/AddWebsite.html
IE: {935DD4FE-A00F-48a2-96C2-4B68F1A25EFC} - res://c:\windows\system32\InetPass.dll/SwitchAutoLogin.html
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - c:\program files\windows live\writer\WriterBrowserExtension.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~2\office12\REFIEBAR.DLL
DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} - hxxp://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1253298434500
DPF: {8100D56A-5661-482C-BEE8-AFECE305D968} - hxxp://upload.facebook.com/controls/2009.07.28_v5.5.8.1/FacebookPhotoUploader55.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_16-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0016-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_16-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_16-windows-i586.cab
DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
DPF: {E77F23EB-E7AB-4502-8F37-247DBAF1A147} - hxxp://gfx1.hotmail.com/mail/w4/pr01/photouploadcontrol/MSNPUpld.cab
Notify: igfxcui - igfxdev.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
SEH: Windows Desktop Search Namespace Manager: {56f9679e-7826-4c84-81f3-532071a8bcc5} - c:\program files\windows desktop search\MSNLNamespaceMgr.dll

============= SERVICES / DRIVERS ===============

R2 FCSAM;Microsoft Forefront Client Security Antimalware Service;c:\program files\microsoft forefront\client security\client\antimalware\MsMpEng.exe [2010-1-19 16880]
R2 FcsSas;Microsoft Forefront Client Security State Assessment Service;c:\program files\microsoft forefront\client security\client\ssa\FcsSas.exe [2007-4-6 73120]
R2 fssfltr;FssFltr;c:\windows\system32\drivers\fssfltr_tdi.sys [2009-9-19 54752]
R3 MpFilter;Microsoft Malware Protection Driver;c:\windows\system32\drivers\MpFilter.sys [2009-9-19 69616]
S1 gepmrral;gepmrral;\??\c:\windows\system32\drivers\gepmrral.sys --> c:\windows\system32\drivers\gepmrral.sys [?]
S3 fsssvc;Windows Live Family Safety Service;c:\program files\windows live\family safety\fsssvc.exe [2009-8-5 704864]

=============== Created Last 30 ================

2010-07-15 15:29:16 0 ----a-w- c:\documents and settings\hello\defogger_reenable
2010-07-13 21:24:02 184 ----a-w- c:\windows\system32\MRT.INI
2010-07-13 21:24:02 0 d-----w- c:\windows\system32\MpEngineStore
2010-07-13 19:18:25 744448 -c----w- c:\windows\system32\dllcache\helpsvc.exe
2010-07-13 02:30:19 0 d-sha-r- C:\cmdcons
2010-07-13 02:27:04 98816 ----a-w- c:\windows\sed.exe
2010-07-13 02:27:04 77312 ----a-w- c:\windows\MBR.exe
2010-07-13 02:27:04 256512 ----a-w- c:\windows\PEV.exe
2010-07-13 02:27:04 161792 ----a-w- c:\windows\SWREG.exe
2010-07-13 02:26:55 0 d-----w- C:\ComboFix
2010-07-12 19:49:47 0 d-----w- c:\windows\system32\appmgmt
2010-07-12 18:30:17 0 d-----w- c:\windows\system32\wbem\Repository
2010-06-25 06:49:10 2162744 ----a-w- c:\windows\system32\GooglePinyin2.ime

==================== Find3M ====================

2010-07-15 15:32:05 772096 ----a-w- c:\windows\system32\drivers\tfensk.sys
2010-06-08 19:56:57 16 ----a-w- c:\docume~1\hello\applic~1\qcopjv.dat
2010-06-01 17:37:48 221568 ------w- c:\windows\system32\MpSigStub.exe
2010-05-06 10:41:53 916480 ----a-w- c:\windows\system32\wininet.dll
2010-05-02 05:22:50 1851264 ----a-w- c:\windows\system32\win32k.sys
2010-04-20 05:30:08 285696 ----a-w- c:\windows\system32\atmfd.dll
2009-09-19 16:40:12 245760 --sha-w- c:\windows\system32\config\systemprofile\ietldcache\index.dat
2009-09-19 16:40:12 32768 --sha-w- c:\windows\system32\config\systemprofile\local settings\history\history.ie5\mshist012009091920090920\index.dat

============= FINISH: 8:32:26.81 ===============

Attached Files



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#2 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
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Posted 21 July 2010 - 03:19 AM

Hello and Welcome to the forums!

My name is Gringo and I'll be glad to help you with your computer problems.

Somethings to remember while we are working together.
  1. Do not run any other tool untill instructed to do so!
  2. Please Do not Attach logs or put in code boxes.
  3. Tell me about any problems that have occurred during the fix.
  4. Tell me of any other symptoms you may be having as these can help also.
  5. Do not run anything while running a fix.

In the upper right hand corner of the topic you will see a button called Options. If you click on this in the drop-down menu you can choose Track this topic. By doing this and then choosing Immediate E-Mail notification and then clicking on Proceed you will be advised when we respond to your topic and facilitate the cleaning of your machine.

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

In order for me to see the status of the infection I will need a new set of logs to start with.

Please print out or make a copy in notpad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.

DeFogger:
    Please download DeFogger to your desktop.

    Double click DeFogger to run the tool.
    • The application window will appear
    • Click the Disable button to disable your CD Emulation drivers
    • Click Yes to continue
    • A 'Finished!' message will appear
    • Click OK
    • DeFogger may ask you to reboot the machine, if it does - click OK
    Do not re-enable these drivers until otherwise instructed.

Download DDS:
    Please download DDS by sUBs from one of the links below and save it to your desktop:


    Download DDS and save it to your desktop

    Link1
    Link2
    Link3

    Please disable any anti-malware program that will block scripts from running before running DDS.
    • Double-Click on dds.scr and a command window will appear. This is normal.
    • Shortly after two logs will appear:
      • DDS.txt
      • Attach.txt
    • A window will open instructing you save & post the logs
    • Save the logs to a convenient place such as your desktop
    • Copy the contents of both logs & post in your next reply

Scan With RKUnHooker
  • Please Download Rootkit Unhooker Save it to your desktop.
  • Now double-click on RKUnhookerLE.exe to run it.
  • Click the Report tab, then click Scan.
  • Check (Tick) Drivers, Stealth,. Uncheck the rest. then Click OK.
  • Wait till the scanner has finished and then click File, Save Report.
  • Save the report somewhere where you can find it. Click Close.
Copy the entire contents of the report and paste it in a reply here.

Note** you may get this warning it is ok, just ignore

"Rootkit Unhooker has detected a parasite inside itself!
It is recommended to remove parasite, okay?"


MBRCheck

Please also download MBRCheck to your desktop
  • Double click MBRCheck.exe to run (vista and Win 7 right click and select Run as Administrator)
  • It will show a Black screen with some data on it
  • a report called MBRcheck will be on your desktop
  • open this report
  • Right click on the screen and select > Select All
  • Press Control+C
  • now please copy that report to this thread


information and logs:
    In your next post I need the following
      1.logs from DDS
      2.log from RKUnHooker
      3. report from MBRchecker
      4.let me know of any problems you may have had

Gringo

I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#3 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
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  • Local time:10:48 AM

Posted 25 July 2010 - 11:56 PM

Hello

three day bump

It has been Three days since my last post.
  • do you still need help with this?
  • do you need more time?
  • are you having problems following my instructions?
  • if after 48hrs you have not replied to this thread then it will have to be closed!

Gringo


I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University




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