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Problems After Install


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#1 Wyzrd

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Posted 15 July 2010 - 01:45 AM

Two days ago my grandpa's computer just started restarting itself. It would get to the Windows XP screen then restart again and just go in a cycle and would not run in safe mode either. So We went ahead and just did a fresh re-install of of Windows XP. Now it seems that half the drivers are missing. I had to install a wireless card to get the internet working on it.

I tried to update the drivers or re-install them but it says it can not find the software to update them. Everything also seems to run in slow mode now. Like when I move windows they move really slow. On the internet browser every time I scroll a line just goes up or down the screen as to show where it's scrolling but it goes really slow.

I took a picture of the drivers it shows are missing and won't update. I tried to take a picture of the line scrolling in the browser but it would just come out normal.


Posted Image

Also, we have tried installing several games but they won't work. They give a application has failed error as showed in the picture below.

Posted Image

Any help would be greatly appreciated.

~Wyzrd~

Edited by Wyzrd, 15 July 2010 - 01:51 AM.


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#2 noknojon

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Posted 15 July 2010 - 05:41 AM

Hi Wyzard -

Download Speccy from Piriform and check what those items should be -
Then you can go to the sites to download the drivers required -
Try to delete the 'HPofficejet 5500 printer' as this can cause stoppages and faults - You can reinstall later if you get things going -

Thank You -

#3 hamluis

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Posted 15 July 2010 - 10:08 AM

System manufacturer and model?

What media was used to perform the clean install, please?

Louis

#4 Wyzrd

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Posted 15 July 2010 - 11:43 AM

It is a Dell Dimension 8110. To install windows I used the cd that came with the cd. Deleted everything on the hard-drive then re-installed it.

The model is OWF887. It's Windows Home XP 32bit.

Edited by Wyzrd, 15 July 2010 - 11:48 AM.


#5 hamluis

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Posted 15 July 2010 - 12:22 PM

Link to Dimension B110 Driver Downloads

If you wiped the hard drive, you may have deleted a restore/recovery partition...I can't tell. You may want to look at http://support.dell.com/support/topics/glo...=en&s=gen#5.

Louis

#6 Wyzrd

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Posted 15 July 2010 - 12:53 PM

I tried to download the drivers but it wanted to download the dell download manager. I did that but then the computer didn't recognize that as a application it could open.

#7 hamluis

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Posted 15 July 2010 - 02:05 PM

There's no need to use the Dell download manager, just click on each individual driver and download them one at a time.

Louis

#8 Wyzrd

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Posted 15 July 2010 - 03:09 PM

I don't know why I missed the option to do that in the first place. Oh well. I was able to get all the drivers fixed.

I still have the problem with the scrolling slow and moving windows slow, and the application errors.

#9 hamluis

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Posted 15 July 2010 - 03:36 PM

Application errors...are generally solved by either uninstalling/reinstalling the offending application...or a combo of uninstall/reinstall/update.

Slow scrolling problems are (in my limited experience) an indication that video drivers are probably damaged and need to be uninstalled/reinstalled (note that I did not say "updated").

Louis




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