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Black screen on Vista admin login

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#1 Pat D

Pat D

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  • Local time:09:38 PM

Posted 14 July 2010 - 07:55 PM

I have an HP Pavilion M9340f desk top running Vista X64 Service pack 2.

Everything was working fine on Sunday July 11 when computer shut down now when starting computer boots fine to log in screen. When the admin user is selected to log in the screen goes black and all that is seen is the mouse cursor. I have left the computer on this screen for more than an hour to see if the login has slowed. No change after the hour. When logging into a user other than admin, logs in fine, but will not allow any executable file to run. Window live one care does not run, Avast Professional has an error and will not run. Tried to run defogger to start the logging sequence but it will not run just sits their with the working icon showing( more than 20 minutes now.

Any help would be greatly appreciated.

Edited by Orange Blossom, 14 July 2010 - 10:21 PM.
Move to AII as no logs posted and prep. guide not followed. ~ OB

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