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Virus/Trojan: multiple iexplore.exe, sound mutes, hidden popup ads


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#1 ReyVGM

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Posted 14 July 2010 - 11:08 AM

Hello guys and gals.

I've been having this problem for 3 days now. When I start my computer, I can see an instance of iexplore.exe on the task manager without me even opening Internet Explorer.
The sound volume automatically mutes itself, no matter how many times I turn it back on. When the sound is turned on, I hear clicking noises.
I also occasionally get IE popup ads too and notices asking me if I want IE to be my default browser.

I know I'm infected with something, but nothing seems to catch it. I had CA Antivirus and it detected and removed stuff, but the problem persists. I uninstalled it and now I'm using AVG Anti Virus and it didn't catch anything either.

I also used MalwareBytes, SuperAntiSpyware, Spybot Search and Destroy, Microsoft's Oncare Live and several other scanners and none have helped.

I'm using TCPView and I see 5-20 instances of explore.exe opening and closing, trying to stablish connection. I also see several svchosts opening and closing (even when I'm not doing anything in the computer). I tried closing all of them except the one that Windows needs to keep running, and the problem seemed to stop. But if I restart the computer or if I open IE, the problem comes back.

I also noted in the Task Manager, a file called CAWSC.EXE randomly appearing and disappearing.

Searching online and on this very same forum, I see several people with the exact same problem. Is there a fix for this? I don't really want to format my computer.

Thanks in advance!

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#2 ReyVGM

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Posted 14 July 2010 - 06:47 PM

Bump!

Edited by Budapest, 14 July 2010 - 06:50 PM.
Moved from Virus, Trojan, Spyware, and Malware Removal Logs ~BP


#3 Budapest

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Posted 14 July 2010 - 06:50 PM

Try this:

http://www.bleepingcomputer.com/virus-remo...sing-tdsskiller
The power of accurate observation is commonly called cynicism by those who haven't got it.

—George Bernard Shaw

#4 ReyVGM

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Posted 15 July 2010 - 12:47 AM

Thanks, but that's not really what I have. I have the same issue numerous people have been reporting lately. Multiple iexplore.exe instances, clicking noises, volume turning off, popup ads and an impossible to remove virus/trojan thing.

#5 Budapest

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Posted 15 July 2010 - 12:49 AM

In that case you need to do this:

Preparation Guide For Use Before Using Malware Removal Tools and Requesting Help
The power of accurate observation is commonly called cynicism by those who haven't got it.

—George Bernard Shaw

#6 ReyVGM

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Posted 15 July 2010 - 08:49 AM

Thanks Budapest. I did all the steps, except the GMER one because the program kept crashing, giving me BSoD and slowing my system to a halt. I left it over night and when I woke up the program had crashed again.

Is there an alternative to GMER?

I'm using Win XP SP3.

Edited by ReyVGM, 15 July 2010 - 08:56 AM.


#7 Budapest

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Posted 15 July 2010 - 04:14 PM

Just leave out the GMER log and state in your new topic that it wouldn't run.
The power of accurate observation is commonly called cynicism by those who haven't got it.

—George Bernard Shaw




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