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Firefox, Chrome crashes, Explorer only thing that runs properly


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29 replies to this topic

#1 Vero C

Vero C

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Posted 14 July 2010 - 10:56 AM

Hello Everyone,

About two months ago Firfox started crashing right when I opened it. I tried reinstalling, tried an older version, and nothing worked. Google Chrome also does the same thing. I can download Opera and Safari but they run really slow and tend to freeze up. Internet Explorer runs with no problem. My Outlook is starting to freeze up also. I have run Malwarebytes, Antispyware and haven't found anything. I looked over my HijackThis and can't find anything different also. Please find my DDS below. Can anyone tell me what is going on?

Thanks,

Vero


DDS (Ver_10-03-17.01) - NTFSx86
Run by HP_Administrator at 11:19:21.20 on 07/14/2010
Internet Explorer: 8.0.6001.18702 BrowserJavaVersion: 1.6.0_20
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.1982.942 [GMT -4:00]

AV: AntiVir Desktop *On-access scanning enabled* (Updated) {AD166499-45F9-482A-A743-FDD3350758C7}

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
C:\WINDOWS\system32\svchost -k rpcss
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\WINDOWS\system32\svchost.exe -k NetworkService
C:\WINDOWS\system32\svchost.exe -k LocalService
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Avira\AntiVir Desktop\sched.exe
C:\WINDOWS\system32\svchost.exe -k LocalService
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\ehome\ehtray.exe
C:\WINDOWS\RTHDCPL.EXE
C:\Program Files\Avira\AntiVir Desktop\avguard.exe
C:\HP\KBD\KBD.EXE
C:\Program Files\Avira\AntiVir Desktop\avgnt.exe
C:\WINDOWS\arservice.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\Program Files\Common Files\InstallShield\UpdateService\ISUSPM.exe
C:\WINDOWS\eHome\ehSched.exe
C:\Program Files\Avira\AntiVir Desktop\avshadow.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
c:\Program Files\Microsoft SQL Server\MSSQL.1\MSSQL\Binn\sqlservr.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\Program Files\Common Files\Intuit\QuickBooks\QBCFMonitorService.exe
c:\Program Files\Microsoft SQL Server\90\Shared\sqlwriter.exe
C:\WINDOWS\system32\svchost.exe -k LocalService
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\WINDOWS\ehome\mcrdsvc.exe
C:\WINDOWS\system32\dllhost.exe
C:\WINDOWS\System32\alg.exe
C:\WINDOWS\eHome\ehmsas.exe
C:\Program Files\Avira\AntiVir Desktop\avscan.exe
C:\Program Files\Safari\Safari.exe
C:\PROGRA~1\MICROS~4\Office12\OUTLOOK.EXE
C:\Program Files\Pidgin\pidgin.exe
c:\Program Files\Microsoft Silverlight\4.0.50524.0\agcp.exe
C:\Documents and Settings\HP_Administrator\Local Settings\Temporary Internet Files\Content.IE5\96SZ7SMX\windows-kb890830-v3.9[1].exe
c:\756a9eda94ab4744b6b081940f4d\mrtstub.exe
C:\WINDOWS\system32\MRT.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\WINDOWS\System32\vssvc.exe
C:\WINDOWS\system32\dllhost.exe
C:\Documents and Settings\HP_Administrator\Local Settings\Temporary Internet Files\Content.IE5\KW9SJBOW\dds[1].com
C:\WINDOWS\system32\wbem\wmiprvse.exe

============== Pseudo HJT Report ===============

uStart Page = hxxp://www.google.com/
uDefault_Search_URL = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iesearch&locale=EN_US&c=63&bd=PAVILION&pf=desktop
mSearch Bar = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iesearch&locale=EN_US&c=63&bd=PAVILION&pf=desktop
uInternet Connection Wizard,ShellNext = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=EN_US&c=63&bd=PAVILION&pf=desktop
uInternet Settings,ProxyOverride = *.local
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: SSVHelper Class: {761497bb-d6f0-462c-b6eb-d4daf1d92d43} - c:\program files\java\jre6\bin\ssv.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
TB: {2318C2B1-4965-11D4-9B18-009027A5CD4F} - No File
TB: {EF99BD32-C1FB-11D2-892F-0090271D4F88} - No File
TB: {A057A204-BACC-4D26-9990-79A187E2698E} - No File
EB: &Discuss: {bdeade7f-c265-11d0-bced-00a0c90ab50f} - shdocvw.dll
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [SUPERAntiSpyware] c:\program files\superantispyware\SUPERAntiSpyware.exe
uRun: [ISUSPM] "c:\program files\common files\installshield\updateservice\ISUSPM.exe" -scheduler
mRun: [ehTray] c:\windows\ehome\ehtray.exe
mRun: [RTHDCPL] RTHDCPL.EXE
mRun: [NvCplDaemon] RUNDLL32.EXE c:\windows\system32\NvCpl.dll,NvStartup
mRun: [nwiz] nwiz.exe /install
mRun: [Recguard] c:\windows\sminst\RECGUARD.EXE
mRun: [KBD] c:\hp\kbd\KBD.EXE
mRun: [avgnt] "c:\program files\avira\antivir desktop\avgnt.exe" /min
dRun: [DWQueuedReporting] "c:\progra~1\common~1\micros~1\dw\dwtrig20.exe" -t
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\ftputi~1.lnk - c:\program files\konica minolta\ftp utility\KMFtp.exe
IE: &Google Search
IE: &Translate English Word
IE: Backward Links
IE: Cached Snapshot of Page
IE: E&xport to Microsoft Excel - c:\progra~1\micros~4\office12\EXCEL.EXE/3000
IE: Similar Pages
IE: Translate Page into English
IE: {E2D4D26B-0180-43a4-B05F-462D6D54C789} - c:\windows\pchealth\helpctr\vendors\cn=hewlett-packard,l=cupertino,s=ca,c=us\iebutton\support.htm
IE: {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - {CAFEEFAC-0016-0000-0020-ABCDEFFEDCBC} - c:\program files\java\jre6\bin\jp2iexp.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~4\office12\REFIEBAR.DLL
DPF: {02BF25D5-8C17-4B23-BC80-D3488ABDDC6B} - hxxp://www.apple.com/qtactivex/qtplugin.cab
DPF: {05CA9FB0-3E3E-4B36-BF41-0E3A5CAA8CD8} - hxxp://go.microsoft.com/fwlink/?linkid=58813
DPF: {5ED80217-570B-4DA9-BF44-BE107C0EC166} - hxxp://cdn.scan.onecare.live.com/resource/download/scanner/wlscbase6087.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_20-windows-i586.cab
DPF: {AB86CE53-AC9F-449F-9399-D8ABCA09EC09} - hxxps://h17000.www1.hp.com/ewfrf-JAVA/Secure/HPGetDownloadManager.ocx
DPF: {C7DB51B4-BCF7-4923-8874-7F1A0DC92277} - hxxp://office.microsoft.com/officeupdate/content/opuc4.cab
DPF: {CAFEEFAC-0016-0000-0020-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_20-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_20-windows-i586.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://fpdownload2.macromedia.com/get/flashplayer/current/swflash.cab
DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
Handler: intu-help-qb1 - {9B0F96C7-2E4B-433e-ABF3-043BA1B54AE3} - c:\program files\intuit\quickbooks 2006\HelpAsyncPluggableProtocol.dll
Handler: qbwc - {FC598A64-626C-4447-85B8-53150405FD57} - c:\windows\system32\mscoree.dll
Notify: !SASWinLogon - c:\program files\superantispyware\SASWINLO.DLL
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
SEH: SABShellExecuteHook Class: {5ae067d3-9afb-48e0-853a-ebb7f4a000da} - c:\program files\superantispyware\SASSEH.DLL
Hosts: 207.5.74.79 EXVMBX003-4
Hosts: 207.5.74.79 EXVMBX003-4.exch003intermedia.net
Hosts: 64.78.61.81 DC003.exch003intermedia.net
Hosts: 64.78.20.20 DC003-1.exch003intermedia.net

============= SERVICES / DRIVERS ===============

R1 1130290;1130290;c:\windows\system32\drivers\1130290.sys [2004-8-10 417088]
R1 avgio;avgio;c:\program files\avira\antivir desktop\avgio.sys [2010-4-15 11608]
R1 SASDIFSV;SASDIFSV;c:\program files\superantispyware\SASDIFSV.SYS [2009-1-15 12872]
R1 SASKUTIL;SASKUTIL;c:\program files\superantispyware\SASKUTIL.SYS [2009-1-15 67656]
R2 AntiVirSchedulerService;Avira AntiVir Scheduler;c:\program files\avira\antivir desktop\sched.exe [2010-4-15 135336]
R2 AntiVirService;Avira AntiVir Guard;c:\program files\avira\antivir desktop\avguard.exe [2010-4-15 267432]
R2 avgntflt;avgntflt;c:\windows\system32\drivers\avgntflt.sys [2010-4-15 60936]
R2 McrdSvc;Media Center Extender Service;c:\windows\ehome\mcrdsvc.exe [2005-8-5 99328]
S3 MEMSWEEP2;MEMSWEEP2;\??\c:\windows\system32\4.tmp --> c:\windows\system32\4.tmp [?]
S3 SASENUM;SASENUM;c:\program files\superantispyware\SASENUM.SYS [2009-1-15 12872]

=============== Created Last 30 ================

2010-07-14 14:52:44 0 d-----w- C:\756a9eda94ab4744b6b081940f4d
2010-07-14 12:53:55 744448 ------w- c:\windows\system32\dllcache\helpsvc.exe
2010-07-09 13:40:47 0 d-----w- c:\program files\Windows Media Connect 2
2010-07-09 13:38:09 0 d-----w- c:\windows\system32\LogFiles
2010-07-09 13:34:37 0 d-----w- c:\windows\system32\URTTEMP
2010-06-24 16:40:11 0 d-----w- c:\program files\iPod
2010-06-24 16:39:51 0 d-----w- c:\docume~1\alluse~1\applic~1\{429CAD59-35B1-4DBC-BB6D-1DB246563521}
2010-06-24 16:39:50 0 d-----w- c:\program files\iTunes
2010-06-24 16:27:33 0 d-----w- c:\program files\Bonjour

==================== Find3M ====================

2010-05-25 15:59:53 411368 ----a-w- c:\windows\system32\deployJava1.dll
2010-05-18 20:35:16 91424 ----a-w- c:\windows\system32\dnssd.dll
2010-05-18 20:35:16 197920 ----a-w- c:\windows\system32\dnssdX.dll
2010-05-18 20:35:16 107808 ----a-w- c:\windows\system32\dns-sd.exe
2010-05-05 13:30:57 173056 ----a-w- c:\windows\system32\dllcache\ie4uinit.exe
2010-05-02 05:22:50 1851264 ----a-w- c:\windows\system32\win32k.sys
2010-05-02 05:22:50 1851264 ------w- c:\windows\system32\dllcache\win32k.sys
2010-04-20 05:30:08 285696 ----a-w- c:\windows\system32\atmfd.dll
2010-04-20 05:30:08 285696 ------w- c:\windows\system32\dllcache\atmfd.dll
2010-04-20 00:47:44 3062048 ----a-w- c:\windows\system32\usbaaplrc.dll
2006-09-23 16:39:43 22 -csha-w- c:\windows\sminst\HPCD.sys
2009-02-20 14:23:58 32768 --sha-w- c:\windows\system32\config\systemprofile\local settings\history\history.ie5\mshist012009022020090221\index.dat

============= FINISH: 11:20:43.28 ===============


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#2 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
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  • Location:Puerto rico
  • Local time:10:58 AM

Posted 19 July 2010 - 10:01 AM

Hello and Welcome to the forums!

My name is Gringo and I'll be glad to help you with your computer problems.

Somethings to remember while we are working together.
  1. Do not run any other tool untill instructed to do so!
  2. Please Do not Attach logs or put in code boxes.
  3. Tell me about any problems that have occurred during the fix.
  4. Tell me of any other symptoms you may be having as these can help also.
  5. Do not run anything while running a fix.

In the upper right hand corner of the topic you will see a button called Options. If you click on this in the drop-down menu you can choose Track this topic. By doing this and then choosing Immediate E-Mail notification and then clicking on Proceed you will be advised when we respond to your topic and facilitate the cleaning of your machine.

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

In order for me to see the status of the infection I will need a new set of logs to start with.

Please print out or make a copy in notpad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.

DeFogger:
    Please download DeFogger to your desktop.

    Double click DeFogger to run the tool.
    • The application window will appear
    • Click the Disable button to disable your CD Emulation drivers
    • Click Yes to continue
    • A 'Finished!' message will appear
    • Click OK
    • DeFogger may ask you to reboot the machine, if it does - click OK
    Do not re-enable these drivers until otherwise instructed.

Download DDS:
    Please download DDS by sUBs from one of the links below and save it to your desktop:


    Download DDS and save it to your desktop

    Link1
    Link2
    Link3

    Please disable any anti-malware program that will block scripts from running before running DDS.
    • Double-Click on dds.scr and a command window will appear. This is normal.
    • Shortly after two logs will appear:
      • DDS.txt
      • Attach.txt
    • A window will open instructing you save & post the logs
    • Save the logs to a convenient place such as your desktop
    • Copy the contents of both logs & post in your next reply

Scan With RKUnHooker
  • Please Download Rootkit Unhooker Save it to your desktop.
  • Now double-click on RKUnhookerLE.exe to run it.
  • Click the Report tab, then click Scan.
  • Check (Tick) Drivers, Stealth,. Uncheck the rest. then Click OK.
  • Wait till the scanner has finished and then click File, Save Report.
  • Save the report somewhere where you can find it. Click Close.
Copy the entire contents of the report and paste it in a reply here.

Note** you may get this warning it is ok, just ignore

"Rootkit Unhooker has detected a parasite inside itself!
It is recommended to remove parasite, okay?"


MBRCheck

Please also download MBRCheck to your desktop
  • Double click MBRCheck.exe to run (vista and Win 7 right click and select Run as Administrator)
  • It will show a Black screen with some data on it
  • a report called MBRcheck will be on your desktop
  • open this report
  • Right click on the screen and select > Select All
  • Press Control+C
  • now please copy that report to this thread


information and logs:
    In your next post I need the following
      1.logs from DDS
      2.log from RKUnHooker
      3. report from MBRchecker
      4.let me know of any problems you may have had

Gringo


I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#3 Vero C

Vero C
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  • Members
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  • Local time:10:58 AM

Posted 19 July 2010 - 10:39 AM

Here goes everything:

DDS (Ver_10-03-17.01) - NTFSx86
Run by HP_Administrator at 11:21:56.20 on 07/19/2010
Internet Explorer: 8.0.6001.18702 BrowserJavaVersion: 1.6.0_20
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.1982.1172 [GMT -4:00]

AV: AntiVir Desktop *On-access scanning disabled* (Updated) {AD166499-45F9-482A-A743-FDD3350758C7}

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
C:\WINDOWS\system32\svchost -k rpcss
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\WINDOWS\system32\svchost.exe -k NetworkService
C:\WINDOWS\system32\svchost.exe -k LocalService
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Avira\AntiVir Desktop\sched.exe
C:\WINDOWS\system32\svchost.exe -k LocalService
C:\Program Files\Avira\AntiVir Desktop\avguard.exe
C:\WINDOWS\arservice.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Avira\AntiVir Desktop\avshadow.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
c:\Program Files\Microsoft SQL Server\MSSQL.1\MSSQL\Binn\sqlservr.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\Program Files\Common Files\Intuit\QuickBooks\QBCFMonitorService.exe
c:\Program Files\Microsoft SQL Server\90\Shared\sqlwriter.exe
C:\WINDOWS\system32\svchost.exe -k LocalService
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\WINDOWS\ehome\mcrdsvc.exe
C:\WINDOWS\system32\dllhost.exe
C:\WINDOWS\System32\alg.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\ehome\ehtray.exe
C:\WINDOWS\eHome\ehmsas.exe
C:\WINDOWS\RTHDCPL.EXE
C:\HP\KBD\KBD.EXE
C:\Program Files\Avira\AntiVir Desktop\avgnt.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Common Files\InstallShield\UpdateService\ISUSPM.exe
C:\Program Files\KONICA MINOLTA\FTP Utility\KMFtp.exe
C:\PROGRA~1\MICROS~4\Office12\OUTLOOK.EXE
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\WINDOWS\system32\winmine.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Documents and Settings\HP_Administrator\Desktop\dds.scr
C:\WINDOWS\system32\wbem\wmiprvse.exe

============== Pseudo HJT Report ===============

uStart Page = hxxp://www.google.com/
uDefault_Search_URL = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iesearch&locale=EN_US&c=63&bd=PAVILION&pf=desktop
mSearch Bar = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iesearch&locale=EN_US&c=63&bd=PAVILION&pf=desktop
uInternet Connection Wizard,ShellNext = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=EN_US&c=63&bd=PAVILION&pf=desktop
uInternet Settings,ProxyOverride = *.local
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: SSVHelper Class: {761497bb-d6f0-462c-b6eb-d4daf1d92d43} - c:\program files\java\jre6\bin\ssv.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
TB: {2318C2B1-4965-11D4-9B18-009027A5CD4F} - No File
TB: {EF99BD32-C1FB-11D2-892F-0090271D4F88} - No File
TB: {A057A204-BACC-4D26-9990-79A187E2698E} - No File
EB: &Discuss: {bdeade7f-c265-11d0-bced-00a0c90ab50f} - shdocvw.dll
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [SUPERAntiSpyware] c:\program files\superantispyware\SUPERAntiSpyware.exe
uRun: [ISUSPM] "c:\program files\common files\installshield\updateservice\ISUSPM.exe" -scheduler
mRun: [ehTray] c:\windows\ehome\ehtray.exe
mRun: [RTHDCPL] RTHDCPL.EXE
mRun: [NvCplDaemon] RUNDLL32.EXE c:\windows\system32\NvCpl.dll,NvStartup
mRun: [nwiz] nwiz.exe /install
mRun: [Recguard] c:\windows\sminst\RECGUARD.EXE
mRun: [KBD] c:\hp\kbd\KBD.EXE
mRun: [avgnt] "c:\program files\avira\antivir desktop\avgnt.exe" /min
mRun: [QuickTime Task] "c:\program files\quicktime\qttask.exe" -atboottime
dRun: [DWQueuedReporting] "c:\progra~1\common~1\micros~1\dw\dwtrig20.exe" -t
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\ftputi~1.lnk - c:\program files\konica minolta\ftp utility\KMFtp.exe
IE: &Google Search
IE: &Translate English Word
IE: Backward Links
IE: Cached Snapshot of Page
IE: E&xport to Microsoft Excel - c:\progra~1\micros~4\office12\EXCEL.EXE/3000
IE: Similar Pages
IE: Translate Page into English
IE: {E2D4D26B-0180-43a4-B05F-462D6D54C789} - c:\windows\pchealth\helpctr\vendors\cn=hewlett-packard,l=cupertino,s=ca,c=us\iebutton\support.htm
IE: {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - {CAFEEFAC-0016-0000-0020-ABCDEFFEDCBC} - c:\program files\java\jre6\bin\jp2iexp.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~4\office12\REFIEBAR.DLL
DPF: {02BF25D5-8C17-4B23-BC80-D3488ABDDC6B} - hxxp://www.apple.com/qtactivex/qtplugin.cab
DPF: {05CA9FB0-3E3E-4B36-BF41-0E3A5CAA8CD8} - hxxp://go.microsoft.com/fwlink/?linkid=58813
DPF: {5ED80217-570B-4DA9-BF44-BE107C0EC166} - hxxp://cdn.scan.onecare.live.com/resource/download/scanner/wlscbase6087.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_20-windows-i586.cab
DPF: {AB86CE53-AC9F-449F-9399-D8ABCA09EC09} - hxxps://h17000.www1.hp.com/ewfrf-JAVA/Secure/HPGetDownloadManager.ocx
DPF: {C7DB51B4-BCF7-4923-8874-7F1A0DC92277} - hxxp://office.microsoft.com/officeupdate/content/opuc4.cab
DPF: {CAFEEFAC-0016-0000-0020-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_20-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_20-windows-i586.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://fpdownload2.macromedia.com/get/flashplayer/current/swflash.cab
DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
Handler: intu-help-qb1 - {9B0F96C7-2E4B-433e-ABF3-043BA1B54AE3} - c:\program files\intuit\quickbooks 2006\HelpAsyncPluggableProtocol.dll
Handler: qbwc - {FC598A64-626C-4447-85B8-53150405FD57} - c:\windows\system32\mscoree.dll
Notify: !SASWinLogon - c:\program files\superantispyware\SASWINLO.DLL
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
SEH: SABShellExecuteHook Class: {5ae067d3-9afb-48e0-853a-ebb7f4a000da} - c:\program files\superantispyware\SASSEH.DLL
Hosts: 207.5.74.79 EXVMBX003-4
Hosts: 207.5.74.79 EXVMBX003-4.exch003intermedia.net
Hosts: 64.78.61.81 DC003.exch003intermedia.net
Hosts: 64.78.20.20 DC003-1.exch003intermedia.net

============= SERVICES / DRIVERS ===============

R1 1130290;1130290;c:\windows\system32\drivers\1130290.sys [2004-8-10 417088]
R1 avgio;avgio;c:\program files\avira\antivir desktop\avgio.sys [2010-4-15 11608]
R1 SASDIFSV;SASDIFSV;c:\program files\superantispyware\SASDIFSV.SYS [2009-1-15 12872]
R1 SASKUTIL;SASKUTIL;c:\program files\superantispyware\SASKUTIL.SYS [2009-1-15 67656]
R2 AntiVirSchedulerService;Avira AntiVir Scheduler;c:\program files\avira\antivir desktop\sched.exe [2010-4-15 135336]
R2 AntiVirService;Avira AntiVir Guard;c:\program files\avira\antivir desktop\avguard.exe [2010-4-15 267432]
R2 avgntflt;avgntflt;c:\windows\system32\drivers\avgntflt.sys [2010-4-15 60936]
R2 McrdSvc;Media Center Extender Service;c:\windows\ehome\mcrdsvc.exe [2005-8-5 99328]
S3 MEMSWEEP2;MEMSWEEP2;\??\c:\windows\system32\4.tmp --> c:\windows\system32\4.tmp [?]
S3 SASENUM;SASENUM;c:\program files\superantispyware\SASENUM.SYS [2009-1-15 12872]

=============== Created Last 30 ================

2010-07-19 15:18:56 0 ----a-w- c:\documents and settings\hp_administrator\defogger_reenable
2010-07-14 16:15:21 0 d-----w- c:\docume~1\hp_adm~1\applic~1\Minolta
2010-07-14 12:53:55 744448 ------w- c:\windows\system32\dllcache\helpsvc.exe
2010-07-09 13:40:47 0 d-----w- c:\program files\Windows Media Connect 2
2010-07-09 13:38:09 0 d-----w- c:\windows\system32\LogFiles
2010-07-09 13:34:37 0 d-----w- c:\windows\system32\URTTEMP
2010-06-24 16:40:11 0 d-----w- c:\program files\iPod
2010-06-24 16:39:51 0 d-----w- c:\docume~1\alluse~1\applic~1\{429CAD59-35B1-4DBC-BB6D-1DB246563521}
2010-06-24 16:39:50 0 d-----w- c:\program files\iTunes
2010-06-24 16:27:33 0 d-----w- c:\program files\Bonjour

==================== Find3M ====================

2010-05-25 15:59:53 411368 ----a-w- c:\windows\system32\deployJava1.dll
2010-05-18 20:35:16 91424 ----a-w- c:\windows\system32\dnssd.dll
2010-05-18 20:35:16 197920 ----a-w- c:\windows\system32\dnssdX.dll
2010-05-18 20:35:16 107808 ----a-w- c:\windows\system32\dns-sd.exe
2010-05-05 13:30:57 173056 ----a-w- c:\windows\system32\dllcache\ie4uinit.exe
2010-05-02 05:22:50 1851264 ----a-w- c:\windows\system32\win32k.sys
2010-05-02 05:22:50 1851264 ------w- c:\windows\system32\dllcache\win32k.sys
2006-09-23 16:39:43 22 -csha-w- c:\windows\sminst\HPCD.sys
2009-02-20 14:23:58 32768 --sha-w- c:\windows\system32\config\systemprofile\local settings\history\history.ie5\mshist012009022020090221\index.dat

============= FINISH: 11:22:44.23 ===============


RKU- Report

RkU Version: 3.8.388.590, Type LE (SR2)
==============================================
OS Name: Windows XP
Version 5.1.2600 (Service Pack 3)
Number of processors #2
==============================================
>Drivers
==============================================
0xB6375000 C:\WINDOWS\system32\drivers\RtkHDAud.sys 4403200 bytes (Realtek Semiconductor Corp., Realtek® High Definition Audio Function Driver)
0xBF012000 C:\WINDOWS\System32\nv4_disp.dll 3956736 bytes (NVIDIA Corporation, NVIDIA Compatible Windows 2000 Display driver, Version 82.08 )
0xB921B000 C:\WINDOWS\system32\DRIVERS\nv4_mini.sys 3538944 bytes (NVIDIA Corporation, NVIDIA Compatible Windows 2000 Miniport Driver, Version 82.08 )
0x804D7000 C:\WINDOWS\system32\ntkrnlpa.exe 2150400 bytes (Microsoft Corporation, NT Kernel & System)
0x804D7000 PnpManager 2150400 bytes
0x804D7000 RAW 2150400 bytes
0x804D7000 WMIxWDM 2150400 bytes
0xBF800000 Win32k 1851392 bytes
0xBF800000 C:\WINDOWS\System32\win32k.sys 1851392 bytes (Microsoft Corporation, Multi-User Win32 Driver)
0xB9084000 C:\WINDOWS\system32\DRIVERS\HSX_DP.sys 1011712 bytes (Conexant Systems, Inc., HSF_DP driver)
0xB9E4E000 iaStor.sys 872448 bytes (Intel Corporation, Intel Matrix Storage Manager driver)
0xB8FCE000 C:\WINDOWS\system32\DRIVERS\HSX_CNXT.sys 745472 bytes (Conexant Systems, Inc., HSF_CNXT driver)
0xB9D60000 Ntfs.sys 577536 bytes (Microsoft Corporation, NT File System Driver)
0xB6114000 C:\WINDOWS\system32\DRIVERS\mrxsmb.sys 458752 bytes (Microsoft Corporation, Windows NT SMB Minirdr)
0xB5FC4000 C:\WINDOWS\system32\drivers\1130290.sys 417792 bytes (Smart Link, )
0xB8E6E000 C:\WINDOWS\system32\DRIVERS\update.sys 385024 bytes (Microsoft Corporation, Update Driver)
0xB6255000 C:\WINDOWS\system32\DRIVERS\tcpip.sys 364544 bytes (Microsoft Corporation, TCP/IP Protocol Driver)
0xA3D4B000 C:\WINDOWS\system32\DRIVERS\srv.sys 356352 bytes (Microsoft Corporation, Server driver)
0xB8F5B000 C:\WINDOWS\system32\DRIVERS\NVNRM.SYS 307200 bytes (NVIDIA Corporation, NVIDIA Network Resource Manager.)
0xBFFA0000 C:\WINDOWS\System32\ATMFD.DLL 286720 bytes (Adobe Systems Incorporated, Windows NT OpenType/Type 1 Font Driver)
0xB917B000 C:\WINDOWS\system32\DRIVERS\HSXHWBS2.sys 282624 bytes (Conexant Systems, Inc., HSF_HWB2 WDM driver)
0xA3DCA000 C:\WINDOWS\System32\Drivers\HTTP.sys 266240 bytes (Microsoft Corporation, HTTP Protocol Stack)
0xB8F24000 C:\WINDOWS\system32\DRIVERS\NVSNPU.SYS 225280 bytes (NVIDIA Corporation, NVIDIA Networking Soft-NPU Driver.)
0xB8ECC000 C:\WINDOWS\system32\DRIVERS\rdpdr.sys 196608 bytes (Microsoft Corporation, Microsoft RDP Device redirector)
0xB9F79000 ACPI.sys 188416 bytes (Microsoft Corporation, ACPI Driver for NT)
0xA3F5E000 C:\WINDOWS\system32\DRIVERS\mrxdav.sys 184320 bytes (Microsoft Corporation, Windows NT WebDav Minirdr)
0xB9D33000 NDIS.sys 184320 bytes (Microsoft Corporation, NDIS 5.1 wrapper driver)
0xA1704000 C:\WINDOWS\system32\drivers\kmixer.sys 176128 bytes (Microsoft Corporation, Kernel Mode Audio Mixer)
0xB6184000 C:\WINDOWS\system32\DRIVERS\rdbss.sys 176128 bytes (Microsoft Corporation, Redirected Drive Buffering SubSystem Driver)
0xB8FA6000 C:\WINDOWS\system32\DRIVERS\HDAudBus.sys 163840 bytes (Windows ® Server 2003 DDK provider, High Definition Audio Bus Driver v1.0a)
0xB622D000 C:\WINDOWS\system32\DRIVERS\netbt.sys 163840 bytes (Microsoft Corporation, MBT Transport driver)
0xB9F23000 dmio.sys 155648 bytes (Microsoft Corp., Veritas Software, NT Disk Manager I/O Driver)
0xB6207000 C:\WINDOWS\system32\DRIVERS\ipnat.sys 155648 bytes (Microsoft Corporation, IP Network Address Translator)
0xB5FA0000 C:\WINDOWS\System32\Drivers\Fastfat.SYS 147456 bytes (Microsoft Corporation, Fast FAT File System Driver)
0xB6351000 C:\WINDOWS\system32\drivers\portcls.sys 147456 bytes (Microsoft Corporation, Port Class (Class Driver for Port/Miniport Devices))
0xB91E3000 C:\WINDOWS\system32\DRIVERS\USBPORT.SYS 147456 bytes (Microsoft Corporation, USB 1.1 & 2.0 Port Driver)
0xB91C0000 C:\WINDOWS\system32\DRIVERS\ks.sys 143360 bytes (Microsoft Corporation, Kernel CSA Library)
0xB61E5000 C:\WINDOWS\System32\drivers\afd.sys 139264 bytes (Microsoft Corporation, Ancillary Function Driver for WinSock)
0xB6052000 C:\WINDOWS\system32\DRIVERS\avipbb.sys 139264 bytes (Avira GmbH, Avira Driver for Security Enhancement)
0xB61AF000 C:\Program Files\SUPERAntiSpyware\SASKUTIL.sys 139264 bytes (SUPERAdBlocker.com and SUPERAntiSpyware.com, SASKUTIL.SYS)
0x806E4000 ACPI_HAL 134400 bytes
0x806E4000 C:\WINDOWS\system32\hal.dll 134400 bytes (Microsoft Corporation, Hardware Abstraction Layer DLL)
0xB9E16000 fltmgr.sys 131072 bytes (Microsoft Corporation, Microsoft Filesystem Filter Manager)
0xB9F49000 ftdisk.sys 126976 bytes (Microsoft Corporation, FT Disk Driver)
0xB9D19000 Mup.sys 106496 bytes (Microsoft Corporation, Multiple UNC Provider driver)
0xB9E36000 atapi.sys 98304 bytes (Microsoft Corporation, IDE/ATAPI Port Driver)
0xB5F88000 C:\WINDOWS\System32\Drivers\dump_atapi.sys 98304 bytes
0xB9DED000 KSecDD.sys 94208 bytes (Microsoft Corporation, Kernel Security Support Provider Interface)
0xB8F0D000 C:\WINDOWS\system32\DRIVERS\ndiswan.sys 94208 bytes (Microsoft Corporation, MS PPP Framing Driver (Strong Encryption))
0xA49E3000 C:\WINDOWS\system32\DRIVERS\avgntflt.sys 86016 bytes (Avira GmbH, Avira Minifilter Driver)
0xA3F21000 C:\WINDOWS\system32\drivers\wdmaud.sys 86016 bytes (Microsoft Corporation, MMSYSTEM Wave/Midi API mapper)
0xB9207000 C:\WINDOWS\system32\DRIVERS\VIDEOPRT.SYS 81920 bytes (Microsoft Corporation, Video Port Driver)
0xB62AE000 C:\WINDOWS\system32\DRIVERS\ipsec.sys 77824 bytes (Microsoft Corporation, IPSec Driver)
0xBF000000 C:\WINDOWS\System32\drivers\dxg.sys 73728 bytes (Microsoft Corporation, DirectX Graphics Driver)
0xB9E04000 sr.sys 73728 bytes (Microsoft Corporation, System Restore Filesystem Filter Driver)
0xB9F68000 pci.sys 69632 bytes (Microsoft Corporation, NT Plug and Play PCI Enumerator)
0xB8EFC000 C:\WINDOWS\system32\DRIVERS\psched.sys 69632 bytes (Microsoft Corporation, MS QoS Packet Scheduler)
0xBA168000 C:\WINDOWS\system32\DRIVERS\cdrom.sys 65536 bytes (Microsoft Corporation, SCSI CD-ROM Driver)
0xBA188000 C:\WINDOWS\system32\DRIVERS\nic1394.sys 65536 bytes (Microsoft Corporation, IEEE1394 Ndis Miniport and Call Manager)
0xBA0B8000 ohci1394.sys 65536 bytes (Microsoft Corporation, 1394 OpenHCI Port Driver)
0xBA288000 C:\WINDOWS\system32\DRIVERS\arp1394.sys 61440 bytes (Microsoft Corporation, IP/1394 Arp Client)
0xBA228000 C:\WINDOWS\system32\drivers\drmk.sys 61440 bytes (Microsoft Corporation, Microsoft Kernel DRM Descrambler Filter)
0xBA178000 C:\WINDOWS\system32\DRIVERS\redbook.sys 61440 bytes (Microsoft Corporation, Redbook Audio Filter Driver)
0xA4853000 C:\WINDOWS\system32\drivers\sysaudio.sys 61440 bytes (Microsoft Corporation, System Audio WDM Filter)
0xBA218000 C:\WINDOWS\system32\DRIVERS\usbhub.sys 61440 bytes (Microsoft Corporation, Default Hub Driver for USB)
0xBA0C8000 C:\WINDOWS\system32\DRIVERS\1394BUS.SYS 57344 bytes (Microsoft Corporation, 1394 Bus Device Driver)
0xBA148000 C:\WINDOWS\system32\DRIVERS\AmdK8.sys 57344 bytes (Advanced Micro Devices, AMD Processor Driver)
0xBA108000 C:\WINDOWS\system32\DRIVERS\CLASSPNP.SYS 53248 bytes (Microsoft Corporation, SCSI Class System Dll)
0xBA198000 C:\WINDOWS\system32\DRIVERS\rasl2tp.sys 53248 bytes (Microsoft Corporation, RAS L2TP mini-port/call-manager driver)
0xBA0E8000 VolSnap.sys 53248 bytes (Microsoft Corporation, Volume Shadow Copy Driver)
0xBA1B8000 C:\WINDOWS\system32\DRIVERS\raspptp.sys 49152 bytes (Microsoft Corporation, Peer-to-Peer Tunneling Protocol)
0xBA298000 C:\WINDOWS\System32\Drivers\Fips.SYS 45056 bytes (Microsoft Corporation, FIPS Crypto Driver)
0xBA158000 C:\WINDOWS\system32\DRIVERS\imapi.sys 45056 bytes (Microsoft Corporation, IMAPI Kernel Driver)
0xBA0D8000 MountMgr.sys 45056 bytes (Microsoft Corporation, Mount Manager)
0xBA1A8000 C:\WINDOWS\system32\DRIVERS\raspppoe.sys 45056 bytes (Microsoft Corporation, RAS PPPoE mini-port/call-manager driver)
0xBA0A8000 isapnp.sys 40960 bytes (Microsoft Corporation, PNP ISA Bus Driver)
0xBA1F8000 C:\WINDOWS\System32\Drivers\NDProxy.SYS 40960 bytes (Microsoft Corporation, NDIS Proxy)
0xBA1D8000 C:\WINDOWS\system32\DRIVERS\termdd.sys 40960 bytes (Microsoft Corporation, Terminal Server Driver)
0xBA0F8000 disk.sys 36864 bytes (Microsoft Corporation, PnP Disk Driver)
0xBA2A8000 C:\WINDOWS\system32\DRIVERS\HIDCLASS.SYS 36864 bytes (Microsoft Corporation, Hid Class Library)
0xBA1C8000 C:\WINDOWS\system32\DRIVERS\msgpc.sys 36864 bytes (Microsoft Corporation, MS General Packet Classifier)
0xBA268000 C:\WINDOWS\system32\DRIVERS\netbios.sys 36864 bytes (Microsoft Corporation, NetBIOS interface driver)
0xA2487000 C:\WINDOWS\System32\Drivers\Normandy.SYS 36864 bytes (RKU Driver)
0xBA1E8000 C:\WINDOWS\system32\DRIVERS\NVENETFD.sys 36864 bytes (NVIDIA Corporation, NVIDIA Networking Function Driver.)
0xBA118000 PxHelp20.sys 36864 bytes (Sonic Solutions, Px Engine Device Driver for Windows 2000/XP)
0xBA258000 C:\WINDOWS\system32\DRIVERS\wanarp.sys 36864 bytes (Microsoft Corporation, MS Remote Access and Routing ARP Driver)
0xBA498000 C:\WINDOWS\System32\Drivers\Modem.SYS 32768 bytes (Microsoft Corporation, Modem Device Driver)
0xBA3C8000 C:\WINDOWS\System32\Drivers\Npfs.SYS 32768 bytes (Microsoft Corporation, NPFS Driver)
0xBA3E0000 C:\WINDOWS\system32\DRIVERS\usbccgp.sys 32768 bytes (Microsoft Corporation, USB Common Class Generic Parent Driver)
0xBA488000 C:\WINDOWS\system32\DRIVERS\usbehci.sys 32768 bytes (Microsoft Corporation, EHCI eUSB Miniport Driver)
0xBA3B0000 C:\WINDOWS\system32\DRIVERS\HIDPARSE.SYS 28672 bytes (Microsoft Corporation, Hid Parsing Library)
0xBA328000 C:\WINDOWS\system32\DRIVERS\PCIIDEX.SYS 28672 bytes (Microsoft Corporation, PCI IDE Bus Driver Extension)
0xBA478000 C:\WINDOWS\system32\DRIVERS\aracpi.sys 24576 bytes (Microsoft Corporation, Microsoft AR ACPI Driver (Beta 2 Release 2))
0xBA490000 C:\WINDOWS\system32\DRIVERS\GEARAspiWDM.sys 24576 bytes (GEAR Software Inc., CD DVD Filter)
0xBA340000 C:\WINDOWS\system32\DRIVERS\kbdclass.sys 24576 bytes (Microsoft Corporation, Keyboard Class Driver)
0xBA380000 C:\WINDOWS\system32\DRIVERS\mouclass.sys 24576 bytes (Microsoft Corporation, Mouse Class Driver)
0xBA3D8000 C:\Program Files\SUPERAntiSpyware\SASDIFSV.SYS 24576 bytes (SUPERAdBlocker.com and SUPERAntiSpyware.com, SASDIFSV.SYS)
0xBA3D0000 C:\WINDOWS\system32\DRIVERS\ssmdrv.sys 24576 bytes (Avira GmbH, AVIRA SnapShot Driver)
0xBA400000 C:\WINDOWS\system32\drivers\symlcbrd.sys 24576 bytes (Symantec Corporation, Symantec Core Component)
0xBA3B8000 C:\WINDOWS\System32\drivers\vga.sys 24576 bytes (Microsoft Corporation, VGA/Super VGA Video Driver)
0xBA3E8000 C:\WINDOWS\system32\DRIVERS\arhidfltr.sys 20480 bytes (Microsoft Corporation, Microsoft AR HID Filter Driver (Beta 2 Release 2))
0xBA3C0000 C:\WINDOWS\System32\Drivers\Msfs.SYS 20480 bytes (Microsoft Corporation, Mailslot driver)
0xBA330000 PartMgr.sys 20480 bytes (Microsoft Corporation, Partition Manager)
0xBA4A8000 C:\WINDOWS\system32\DRIVERS\ptilink.sys 20480 bytes (Parallel Technologies, Inc., Parallel Technologies DirectParallel IO Library)
0xBA4B0000 C:\WINDOWS\system32\DRIVERS\raspti.sys 20480 bytes (Microsoft Corporation, PTI DirectParallel® mini-port/call-manager driver)
0xBA4A0000 C:\WINDOWS\system32\DRIVERS\TDI.SYS 20480 bytes (Microsoft Corporation, TDI Wrapper)
0xBA480000 C:\WINDOWS\system32\DRIVERS\usbohci.sys 20480 bytes (Microsoft Corporation, OHCI USB Miniport Driver)
0xBA418000 C:\WINDOWS\System32\watchdog.sys 20480 bytes (Microsoft Corporation, Watchdog Driver)
0xA3DAE000 C:\WINDOWS\system32\DRIVERS\asyncmac.sys 16384 bytes (Microsoft Corporation, MS Remote Access serial network driver)
0xB8E5E000 C:\WINDOWS\system32\DRIVERS\kbdhid.sys 16384 bytes (Microsoft Corporation, HID Mouse Filter Driver)
0xA3F3A000 C:\WINDOWS\system32\DRIVERS\mdmxsdk.sys 16384 bytes (Conexant, Diagnostic Interface DRIVER)
0xB9CD1000 C:\WINDOWS\system32\DRIVERS\mssmbios.sys 16384 bytes (Microsoft Corporation, System Management BIOS Driver)
0xA49DF000 C:\WINDOWS\system32\DRIVERS\ndisuio.sys 16384 bytes (Microsoft Corporation, NDIS User mode I/O Driver)
0xBA5A4000 C:\WINDOWS\system32\DRIVERS\nvnetbus.sys 16384 bytes (NVIDIA Corporation, NVIDIA Networking Bus Driver.)
0xB9CF5000 C:\WINDOWS\system32\DRIVERS\arpolicy.sys 12288 bytes (Microsoft Corporation, Microsoft AR Policy Driver (Beta 2 Release 2))
0xBA4B8000 C:\WINDOWS\system32\BOOTVID.dll 12288 bytes (Microsoft Corporation, VGA Boot Driver)
0xBA570000 C:\WINDOWS\System32\drivers\Dxapi.sys 12288 bytes (Microsoft Corporation, DirectX API Driver)
0xB8E66000 C:\WINDOWS\system32\DRIVERS\hidusb.sys 12288 bytes (Microsoft Corporation, USB Miniport Driver for Input Devices)
0xB8E5A000 C:\WINDOWS\system32\DRIVERS\mouhid.sys 12288 bytes (Microsoft Corporation, HID Mouse Filter Driver)
0xB9CF1000 C:\WINDOWS\system32\DRIVERS\ndistapi.sys 12288 bytes (Microsoft Corporation, NDIS 3.0 connection wrapper driver)
0xBA578000 C:\WINDOWS\system32\DRIVERS\rasacd.sys 12288 bytes (Microsoft Corporation, RAS Automatic Connection Driver)
0xBA5FC000 C:\WINDOWS\system32\DRIVERS\arkbcfltr.sys 8192 bytes (Microsoft Corporation, Microsoft AR PS/2 Keyboard Filter Driver (Beta 2 Release 2))
0xBA5FE000 C:\WINDOWS\system32\DRIVERS\armoucfltr.sys 8192 bytes (Microsoft Corporation, Microsoft AR PS/2 Mouse Filter Driver (Beta 2 Release 2))
0xBA602000 C:\Program Files\Avira\AntiVir Desktop\avgio.sys 8192 bytes (Avira GmbH, Avira AntiVir Support for Minifilter)
0xBA5F6000 C:\WINDOWS\System32\Drivers\Beep.SYS 8192 bytes (Microsoft Corporation, BEEP Driver)
0xBA5B0000 dmload.sys 8192 bytes (Microsoft Corp., Veritas Software., NT Disk Manager Startup Driver)
0xBA5DC000 C:\WINDOWS\System32\Drivers\dump_WMILIB.SYS 8192 bytes
0xBA5F4000 C:\WINDOWS\System32\Drivers\Fs_Rec.SYS 8192 bytes (Microsoft Corporation, File System Recognizer Driver)
0xBA5AE000 intelide.sys 8192 bytes (Microsoft Corporation, Intel PCI IDE Driver)
0xBA5A8000 C:\WINDOWS\system32\KDCOM.DLL 8192 bytes (Microsoft Corporation, Kernel Debugger HW Extension DLL)
0xBA5F8000 C:\WINDOWS\System32\Drivers\mnmdd.SYS 8192 bytes (Microsoft Corporation, Frame buffer simulator)
0xBA5FA000 C:\WINDOWS\System32\DRIVERS\RDPCDD.sys 8192 bytes (Microsoft Corporation, RDP Miniport)
0xBA5E4000 C:\WINDOWS\system32\DRIVERS\swenum.sys 8192 bytes (Microsoft Corporation, Plug and Play Software Device Enumerator)
0xBA5EA000 C:\WINDOWS\system32\DRIVERS\USBD.SYS 8192 bytes (Microsoft Corporation, Universal Serial Bus Driver)
0xBA5AC000 viaide.sys 8192 bytes (Microsoft Corporation, Generic PCI IDE Bus Driver)
0xBA5AA000 C:\WINDOWS\system32\DRIVERS\WMILIB.SYS 8192 bytes (Microsoft Corporation, WMILIB WMI support library Dll)
0xBA742000 C:\WINDOWS\system32\DRIVERS\audstub.sys 4096 bytes (Microsoft Corporation, AudStub Driver)
0xBA6DD000 C:\WINDOWS\System32\drivers\dxgthk.sys 4096 bytes (Microsoft Corporation, DirectX Graphics Driver Thunk)
0xBA6E3000 C:\WINDOWS\System32\Drivers\Null.SYS 4096 bytes (Microsoft Corporation, NULL Driver)
0xBA670000 pciide.sys 4096 bytes (Microsoft Corporation, Generic PCI IDE Bus Driver)
0x89B4DFD8 unknown_irp_handler 40 bytes
==============================================
>Stealth
==============================================
WARNING: Virus alike driver modification [nvtcp.sys]
WARNING: Virus alike driver modification [diag69xp.sys]
WARNING: Virus alike driver modification [cpqdap01.sys]
WARNING: Virus alike driver modification [nikedrv.sys]
WARNING: Virus alike driver modification [rio8drv.sys]
WARNING: Virus alike driver modification [riodrv.sys]
WARNING: Virus alike driver modification [ws2ifsl.sys]
WARNING: Virus alike driver modification [fsvga.sys]
WARNING: Virus alike driver modification [pcdrndisuio.sys]
WARNING: Virus alike driver modification [smclib.sys]
WARNING: Virus alike driver modification [Hdaudio.sys]
WARNING: Virus alike driver modification [hppaufd0.sys]
WARNING: Virus alike driver modification [tsbvcap.sys]
0x89B4E5F9 Unknown page with executable code, 2567 bytes
WARNING: Virus alike driver modification [cinemst2.sys]
WARNING: Virus alike driver modification [USBkey.sys]
WARNING: Virus alike driver modification [atmepvc.sys]
WARNING: Virus alike driver modification [rawwan.sys]
0x89B4C257 Unknown page with executable code, 3497 bytes
WARNING: Virus alike driver modification [atmuni.sys]
WARNING: Virus alike driver modification [1130290.sys]
0x009E0000 Hidden Image-->CFScan.dll [ EPROCESS 0x8A68C710 ] PID: 700, 45056 bytes
WARNING: Virus alike driver modification [hpzs2k12.sys]
WARNING: Virus alike driver modification [tosdvd.sys]
WARNING: Virus alike driver modification [nwlnkspx.sys]
WARNING: Virus alike driver modification [vdmindvd.sys]
0x89B4CFAA Unknown thread object [ ETHREAD 0x8A6B6B30 ] , 600 bytes
0x89B4CFAA Unknown thread object [ ETHREAD 0x87ECD5D8 ] , 600 bytes
0x89B4CFAA Unknown thread object [ ETHREAD 0x87E24438 ] , 600 bytes
0x89B4CFAA Unknown thread object [ ETHREAD 0x8962E718 ] , 600 bytes
0x89B4CFAA Unknown thread object [ ETHREAD 0x8870ADA8 ] , 600 bytes
0x89B4CFAA Unknown thread object [ ETHREAD 0x87E03B88 ] , 600 bytes
0x89B4CFAA Unknown thread object [ ETHREAD 0x88375490 ] , 600 bytes
0x89B4CFAA Unknown thread object [ ETHREAD 0x88E85DA8 ] , 600 bytes
0x89B4CFAA Unknown thread object [ ETHREAD 0x8963D9F0 ] , 600 bytes
0x89B4CFAA Unknown thread object [ ETHREAD 0x87E2C020 ] , 600 bytes
0x89B4CFAA Unknown thread object [ ETHREAD 0x87EDC498 ] , 600 bytes
0x89B4CFAA Unknown thread object [ ETHREAD 0x8995ADA8 ] , 600 bytes
0x89B4CFAA Unknown thread object [ ETHREAD 0x87E4D368 ] , 600 bytes
0x89B4CFAA Unknown thread object [ ETHREAD 0x881079F0 ] , 600 bytes
0x89B4CFAA Unknown thread object [ ETHREAD 0x897603C0 ] , 600 bytes
0x89B4CFAA Unknown thread object [ ETHREAD 0x87E8EDA8 ] , 600 bytes
0x89B4CFAA Unknown thread object [ ETHREAD 0x87E3A020 ] , 600 bytes
0x89B4CFAA Unknown thread object [ ETHREAD 0x87F22020 ] , 600 bytes
0x89B4CFAA Unknown thread object [ ETHREAD 0x89AD7BC8 ] , 600 bytes
0x89B4CFAA Unknown thread object [ ETHREAD 0x88D88DA8 ] , 600 bytes
0x89B4CFAA Unknown thread object [ ETHREAD 0x87F6C020 ] , 600 bytes
0x89B4CFAA Unknown thread object [ ETHREAD 0x87E17020 ] , 600 bytes
0x89B4CFAA Unknown thread object [ ETHREAD 0x89AFD5D0 ] , 600 bytes
0x89B4CFAA Unknown thread object [ ETHREAD 0x87EC6DA8 ] , 600 bytes
0x89B4CFAA Unknown thread object [ ETHREAD 0x8978CDA8 ] , 600 bytes
0x89B4CFAA Unknown thread object [ ETHREAD 0x87E1D508 ] , 600 bytes
0x89B4CFAA Unknown thread object [ ETHREAD 0x87E89020 ] , 600 bytes
0x89B4CFAA Unknown thread object [ ETHREAD 0x89ADEDA8 ] , 600 bytes
0x89B4CFAA Unknown thread object [ ETHREAD 0x899ECDA8 ] , 600 bytes
0x89B4CFAA Unknown thread object [ ETHREAD 0x897F2998 ] , 600 bytes
0x89B4CFAA Unknown thread object [ ETHREAD 0x87E0B020 ] , 600 bytes
0x89B4CFAA Unknown thread object [ ETHREAD 0x88E669F0 ] , 600 bytes
0x89B4CFAA Unknown thread object [ ETHREAD 0x893755B0 ] , 600 bytes
0x89B4CFAA Unknown thread object [ ETHREAD 0x87F04020 ] , 600 bytes
0x89B4CFAA Unknown thread object [ ETHREAD 0x87EA6020 ] , 600 bytes
0x89B4CFAA Unknown thread object [ ETHREAD 0x889DD5D8 ] , 600 bytes
0x89B4CFAA Unknown thread object [ ETHREAD 0x87EEA470 ] , 600 bytes
0x89B4CFAA Unknown thread object [ ETHREAD 0x87EBF870 ] , 600 bytes
0x89B4CFAA Unknown thread object [ ETHREAD 0x87E08AA8 ] , 600 bytes
0x89B4CFAA Unknown thread object [ ETHREAD 0x8903C020 ] , 600 bytes
0x89B4CFAA Unknown thread object [ ETHREAD 0x88205B80 ] , 600 bytes
0x89B4CFAA Unknown thread object [ ETHREAD 0x8925C6D8 ] , 600 bytes
0x89B4CFAA Unknown thread object [ ETHREAD 0x8863D020 ] , 600 bytes
0x89B4CFAA Unknown thread object [ ETHREAD 0x8895F518 ] , 600 bytes
0x89B4CFAA Unknown thread object [ ETHREAD 0x88706020 ] , 600 bytes
0x89B4CFAA Unknown thread object [ ETHREAD 0x87F451B0 ] , 600 bytes
0x89B4CFAA Unknown thread object [ ETHREAD 0x89B49450 ] , 600 bytes
0x89B4D7DD Unknown thread object [ ETHREAD 0x898D3DA8 ] TID: 3140, 600 bytes
0x89B4D57C Unknown thread object [ ETHREAD 0x898C9DA8 ] TID: 3156, 600 bytes
0x89B4E57F Unknown thread object [ ETHREAD 0x89987BC8 ] TID: 3160, 600 bytes
0x89B4CFAA Unknown thread object [ ETHREAD 0x89986628 ] , 600 bytes
0x89B4CFAA Unknown thread object [ ETHREAD 0x89AE5798 ] , 600 bytes
0x89B4CFAA Unknown thread object [ ETHREAD 0x89981A08 ] , 600 bytes
0x89B4CFAA Unknown thread object [ ETHREAD 0x887C9250 ] , 600 bytes
0x89B4CFAA Unknown thread object [ ETHREAD 0x88D76020 ] , 600 bytes
0x89B4CFAA Unknown thread object [ ETHREAD 0x8997D448 ] , 600 bytes
0x89B4CFAA Unknown thread object [ ETHREAD 0x8925B020 ] , 600 bytes
0x89B4CFAA Unknown thread object [ ETHREAD 0x884F86E8 ] , 600 bytes
0x89B4CFAA Unknown thread object [ ETHREAD 0x87ED8738 ] , 600 bytes
0x89B4CFAA Unknown thread object [ ETHREAD 0x89AEBDA8 ] , 600 bytes
0x89B4CFAA Unknown thread object [ ETHREAD 0x89A0BBC8 ] , 600 bytes
0x89B4CFAA Unknown thread object [ ETHREAD 0x87E9D1C0 ] , 600 bytes
0x89B4CFAA Unknown thread object [ ETHREAD 0x87EBC8B8 ] , 600 bytes
0x89B4CFAA Unknown thread object [ ETHREAD 0x89ABE5A8 ] , 600 bytes
0x89B4CFAA Unknown thread object [ ETHREAD 0x8929B020 ] , 600 bytes
0x89B4CFAA Unknown thread object [ ETHREAD 0x8A779020 ] , 600 bytes
0x89B4CFAA Unknown thread object [ ETHREAD 0x8921A920 ] , 600 bytes
0x89B4CFAA Unknown thread object [ ETHREAD 0x89972450 ] , 600 bytes
0x89B4CFAA Unknown thread object [ ETHREAD 0x8A6CE808 ] , 600 bytes
0x89B4CFAA Unknown thread object [ ETHREAD 0x89400B38 ] , 600 bytes
0x89B4CFAA Unknown thread object [ ETHREAD 0x89AF3640 ] , 600 bytes
0x89B4CFAA Unknown thread object [ ETHREAD 0x89B21828 ] , 600 bytes
WARNING: Virus alike driver modification [nwlnknb.sys]
WARNING: Virus alike driver modification [enum1394.sys]
WARNING: Virus alike driver modification [mcd.sys]


MBRCheck:

MBRCheck, version 1.1.1

© 2010, AD



\\.\C: --> \\.\PhysicalDrive0

\\.\D: --> \\.\PhysicalDrive0



Size Device Name MBR Status

--------------------------------------------

232 GB \\.\PhysicalDrive0 Unknown MBR code





Found non-standard or infected MBR.

Enter 'Y' and hit ENTER for more options, or 'N' to exit:




Attached Files



#4 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
  • 136,772 posts
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  • Gender:Male
  • Location:Puerto rico
  • Local time:10:58 AM

Posted 19 July 2010 - 10:44 AM

Hello

I Would like you to do the following.

Please print out or make a copy in notpad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.

Run Combofix:
    Please visit this webpage for download links, and instructions for running the tool:

    http://www.bleepingcomputer.com/combofix/how-to-use-combofix

    Please ensure you read this guide carefully and install the Recovery Console first.

    The Windows Recovery Console will allow you to boot up into a special recovery (repair) mode.
    This allows us to more easily help you should your computer have a problem after an attempted removal of malware.
    It is a simple procedure that will only take a few moments of your time.


    Once installed, you should see a blue screen prompt that says:
      The Recovery Console was successfully installed.
    Please continue as follows:
    • Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.
    • Click Yes to allow ComboFix to continue scanning for malware.

    When the tool is finished, it will produce a report for you.

    Please include the report in your next post:

    C:\ComboFix.txt

"information and logs"
    In your next post I need the following
    1. Log from Combofix
    2. let me know of any problems you may have had
    3. How is the computer doing now?

Gringo



I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#5 Vero C

Vero C
  • Topic Starter

  • Members
  • 16 posts
  • OFFLINE
  •  
  • Local time:10:58 AM

Posted 19 July 2010 - 11:27 AM

Here is my log from Combo fix:

ComboFix 10-07-18.05 - HP_Administrator 07/19/2010 12:15:31.1.2 - x86
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.1982.1447 [GMT -4:00]
Running from: c:\documents and settings\HP_Administrator\Desktop\ComboFix.exe
Command switches used :: c:\documents and settings\HP_Administrator\Desktop\WindowsXP-KB310994-SP2-Pro-BootDisk-ENU.exe
AV: AntiVir Desktop *On-access scanning disabled* (Updated) {AD166499-45F9-482A-A743-FDD3350758C7}
* Created a new restore point
.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.

c:\documents and settings\HP_Administrator\g2ax_customer_downloadhelper_win32_x86.exe
c:\documents and settings\HP_Administrator\GoToAssistDownloadHelper.exe
c:\documents and settings\HP_Administrator\Recent\Thumbs.db
c:\windows\jestertb.dll
c:\windows\system32\1.tmp
c:\windows\system32\gotomon.log
c:\windows\xpsp1hfm.log

.
((((((((((((((((((((((((( Files Created from 2010-06-19 to 2010-07-19 )))))))))))))))))))))))))))))))
.

2010-07-19 14:17 . 2010-07-19 14:17 2157 ----a-w- c:\documents and settings\HP_Administrator\Application Data\.purple\certificates\x509\tls_peers\omega.contacts.msn.com
2010-07-19 12:50 . 2010-07-19 12:50 2095 ----a-w- c:\documents and settings\HP_Administrator\Application Data\.purple\certificates\x509\tls_peers\login.live.com
2010-07-19 12:50 . 2010-07-19 12:50 1791 ----a-w- c:\documents and settings\HP_Administrator\Application Data\.purple\certificates\x509\tls_peers\bos.oscar.aol.com
2010-07-19 12:50 . 2010-07-19 12:50 1779 ----a-w- c:\documents and settings\HP_Administrator\Application Data\.purple\certificates\x509\tls_peers\api.oscar.aol.com
2010-07-19 12:50 . 2010-07-19 12:50 1065 ----a-w- c:\documents and settings\HP_Administrator\Application Data\.purple\certificates\x509\tls_peers\gmail.com
2010-07-19 12:50 . 2010-07-19 12:50 1691 ----a-w- c:\documents and settings\HP_Administrator\Application Data\.purple\certificates\x509\tls_peers\api.screenname.aol.com
2010-07-15 17:08 . 2010-07-15 17:08 2145 ----a-w- c:\documents and settings\HP_Administrator\Application Data\.purple\certificates\x509\tls_peers\ows.messenger.msn.com
2010-07-14 16:15 . 2010-07-14 16:15 -------- d-----w- c:\documents and settings\HP_Administrator\Application Data\Minolta
2010-07-14 12:53 . 2010-06-14 14:31 744448 ------w- c:\windows\system32\dllcache\helpsvc.exe
2010-07-09 14:21 . 2010-07-09 14:21 -------- d-----w- c:\program files\Safari
2010-07-09 13:40 . 2010-07-09 13:40 -------- d-----w- c:\program files\Windows Media Connect 2
2010-07-09 13:38 . 2010-07-09 13:39 -------- d-----w- c:\windows\system32\drivers\UMDF
2010-07-09 13:38 . 2010-07-09 13:38 -------- d-----w- c:\windows\system32\LogFiles
2010-07-09 13:34 . 2010-07-09 13:34 -------- d-----w- c:\windows\system32\URTTEMP
2010-06-24 16:40 . 2010-06-24 16:40 -------- d-----w- c:\program files\iPod
2010-06-24 16:39 . 2010-06-24 16:41 -------- d-----w- c:\documents and settings\All Users\Application Data\{429CAD59-35B1-4DBC-BB6D-1DB246563521}
2010-06-24 16:39 . 2010-06-24 16:41 -------- d-----w- c:\program files\iTunes
2010-06-24 16:33 . 2010-06-24 16:34 -------- d-----w- c:\program files\QuickTime
2010-06-24 16:27 . 2010-06-24 16:27 -------- d-----w- c:\program files\Bonjour
2010-06-24 16:18 . 2010-06-24 16:18 72504 ----a-w- c:\documents and settings\All Users\Application Data\Apple Computer\Installer Cache\iTunes 9.2.0.61\SetupAdmin.exe

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2010-07-19 15:18 . 2009-01-21 18:52 -------- d-----w- c:\documents and settings\HP_Administrator\Application Data\.purple
2010-07-16 19:44 . 2010-02-24 18:33 -------- d-----w- c:\program files\Microsoft Silverlight
2010-07-15 21:09 . 2008-09-24 18:40 15959 ----a-w- c:\documents and settings\All Users\Application Data\Intuit\QuickBooks 2008\qbbackup.sys
2010-07-14 14:52 . 2009-03-03 13:45 -------- d-----w- c:\program files\Windows Live Safety Center
2010-07-14 13:46 . 2009-01-21 18:47 -------- d-----w- c:\program files\Pidgin
2010-07-14 12:51 . 2010-05-27 12:43 63488 ----a-w- c:\documents and settings\HP_Administrator\Application Data\SUPERAntiSpyware.com\SUPERAntiSpyware\SDDLLS\SD10006.dll
2010-07-14 12:51 . 2009-03-26 21:45 117760 ----a-w- c:\documents and settings\HP_Administrator\Application Data\SUPERAntiSpyware.com\SUPERAntiSpyware\SDDLLS\UIREPAIR.DLL
2010-07-13 20:54 . 2007-09-12 15:38 -------- d---a-w- c:\documents and settings\All Users\Application Data\TEMP
2010-07-13 20:53 . 2009-02-18 19:25 -------- d-----w- c:\program files\SpywareBlaster
2010-07-13 20:47 . 2008-10-08 13:19 1324 ----a-w- c:\windows\system32\d3d9caps.dat
2010-07-09 14:21 . 2008-10-02 12:33 -------- d-----w- c:\documents and settings\HP_Administrator\Application Data\Apple Computer
2010-07-09 13:19 . 2010-05-26 18:30 -------- d-----w- c:\program files\Opera
2010-07-09 13:17 . 2006-05-23 19:59 -------- d-----w- c:\program files\Java
2010-07-09 13:17 . 2006-05-23 19:59 -------- d-----w- c:\program files\Common Files\Java
2010-07-06 12:57 . 2009-02-23 13:40 -------- d-----w- c:\program files\SUPERAntiSpyware
2010-06-24 16:40 . 2009-01-26 17:15 -------- d-----w- c:\program files\Common Files\Apple
2010-06-14 19:46 . 2010-06-14 19:46 2165 ----a-w- c:\documents and settings\HP_Administrator\Application Data\.purple\certificates\x509\tls_peers\rsi.hotmail.com
2010-06-14 14:31 . 2004-08-09 21:00 744448 ------w- c:\windows\pchealth\helpctr\binaries\helpsvc.exe
2010-06-11 19:26 . 2009-01-21 19:04 -------- d-----w- c:\documents and settings\HP_Administrator\Application Data\gtk-2.0
2010-06-04 16:29 . 2010-06-04 16:29 71992 ----a-w- c:\documents and settings\All Users\Application Data\Apple Computer\Installer Cache\Safari 5.33.16.0\SetupAdmin.exe
2010-05-26 18:34 . 2010-05-26 15:41 -------- d-----w- c:\documents and settings\All Users\Application Data\NOS
2010-05-26 15:43 . 2006-05-23 20:38 -------- d-----w- c:\program files\Common Files\Adobe
2010-05-26 15:42 . 2010-05-26 15:42 -------- d-----w- c:\program files\Common Files\Adobe AIR
2010-05-26 15:41 . 2010-05-26 15:41 86016 ----a-w- c:\documents and settings\All Users\Application Data\NOS\Adobe_Downloads\arh.exe
2010-05-25 16:00 . 2010-05-25 16:00 503808 ----a-w- c:\documents and settings\HP_Administrator\Application Data\Sun\Java\Deployment\SystemCache\6.0\46\f84c6ae-1558c134-n\msvcp71.dll
2010-05-25 16:00 . 2010-05-25 16:00 499712 ----a-w- c:\documents and settings\HP_Administrator\Application Data\Sun\Java\Deployment\SystemCache\6.0\46\f84c6ae-1558c134-n\jmc.dll
2010-05-25 16:00 . 2010-05-25 16:00 348160 ----a-w- c:\documents and settings\HP_Administrator\Application Data\Sun\Java\Deployment\SystemCache\6.0\46\f84c6ae-1558c134-n\msvcr71.dll
2010-05-25 16:00 . 2010-05-25 16:00 61440 ----a-w- c:\documents and settings\HP_Administrator\Application Data\Sun\Java\Deployment\SystemCache\6.0\50\5535ab32-3e56bd36-n\decora-sse.dll
2010-05-25 16:00 . 2010-05-25 16:00 12800 ----a-w- c:\documents and settings\HP_Administrator\Application Data\Sun\Java\Deployment\SystemCache\6.0\50\5535ab32-3e56bd36-n\decora-d3d.dll
2010-05-25 15:59 . 2010-05-25 16:00 411368 ----a-w- c:\windows\system32\deployJava1.dll
2010-05-19 15:54 . 2010-05-19 15:54 56 ---ha-w- c:\windows\system32\ezsidmv.dat
2010-05-18 20:35 . 2010-05-18 20:35 91424 ----a-w- c:\windows\system32\dnssd.dll
2010-05-18 20:35 . 2010-05-18 20:35 197920 ----a-w- c:\windows\system32\dnssdX.dll
2010-05-18 20:35 . 2010-05-18 20:35 107808 ----a-w- c:\windows\system32\dns-sd.exe
2010-05-06 10:41 . 2004-08-09 21:00 916480 ----a-w- c:\windows\system32\wininet.dll
2010-05-02 05:22 . 2004-08-09 21:00 1851264 ----a-w- c:\windows\system32\win32k.sys
2010-04-29 19:39 . 2008-12-17 16:54 38224 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2010-04-29 19:39 . 2008-12-17 16:54 20952 ----a-w- c:\windows\system32\drivers\mbam.sys
2006-09-23 16:39 . 2006-09-23 16:39 22 -csha-w- c:\windows\SMINST\HPCD.sys
.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"SUPERAntiSpyware"="c:\program files\SUPERAntiSpyware\SUPERAntiSpyware.exe" [2010-07-06 2403568]
"ISUSPM"="c:\program files\Common Files\InstallShield\UpdateService\ISUSPM.exe" [2006-09-11 218032]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"ehTray"="c:\windows\ehome\ehtray.exe" [2005-09-29 67584]
"RTHDCPL"="RTHDCPL.EXE" [2006-03-08 16010240]
"NvCplDaemon"="c:\windows\system32\NvCpl.dll" [2006-05-10 7311360]
"nwiz"="nwiz.exe" [2006-05-10 1519616]
"Recguard"="c:\windows\SMINST\RECGUARD.EXE" [2005-07-22 237568]
"KBD"="c:\hp\KBD\KBD.EXE" [2005-02-02 61440]
"avgnt"="c:\program files\Avira\AntiVir Desktop\avgnt.exe" [2010-03-02 282792]
"QuickTime Task"="c:\program files\QuickTime\qttask.exe" [2010-03-19 421888]

[HKEY_USERS\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Run]
"DWQueuedReporting"="c:\progra~1\COMMON~1\MICROS~1\DW\dwtrig20.exe" [2007-08-24 437160]

c:\documents and settings\All Users\Start Menu\Programs\Startup\
FTP Utility.lnk - c:\program files\KONICA MINOLTA\FTP Utility\KMFtp.exe [2004-10-27 102400]

[hkey_local_machine\software\microsoft\windows\currentversion\explorer\ShellExecuteHooks]
"{5AE067D3-9AFB-48E0-853A-EBB7F4A000DA}"= "c:\program files\SUPERAntiSpyware\SASSEH.DLL" [2008-05-13 77824]

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\!SASWinLogon]
2009-09-09 12:30 548352 ----a-w- c:\program files\SUPERAntiSpyware\SASWINLO.DLL

[HKLM\~\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^eFax 4.2.lnk]
path=c:\documents and settings\All Users\Start Menu\Programs\Startup\eFax 4.2.lnk
backup=c:\windows\pss\eFax 4.2.lnkCommon Startup

[HKLM\~\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^HP Digital Imaging Monitor.lnk]
path=c:\documents and settings\All Users\Start Menu\Programs\Startup\HP Digital Imaging Monitor.lnk
backup=c:\windows\pss\HP Digital Imaging Monitor.lnkCommon Startup

[HKLM\~\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^HP Image Zone Fast Start.lnk]
path=c:\documents and settings\All Users\Start Menu\Programs\Startup\HP Image Zone Fast Start.lnk
backup=c:\windows\pss\HP Image Zone Fast Start.lnkCommon Startup

[HKLM\~\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^QuickBooks Update Agent.lnk]
path=c:\documents and settings\All Users\Start Menu\Programs\Startup\QuickBooks Update Agent.lnk
backup=c:\windows\pss\QuickBooks Update Agent.lnkCommon Startup

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Adobe ARM]
2010-06-09 08:06 976832 ----a-w- c:\program files\Common Files\Adobe\ARM\1.0\AdobeARM.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Adobe Reader Speed Launcher]
2010-06-20 02:04 35760 ----a-w- c:\program files\Adobe\Reader 9.0\Reader\reader_sl.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\AlwaysReady Power Message APP]
2005-08-02 23:19 77312 ----a-w- c:\windows\arpwrmsg.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\DMAScheduler]
2006-03-20 09:05 90112 ----a-w- c:\program files\HP DigitalMedia Archive\DMAScheduler.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\DWQueuedReporting]
2007-08-24 07:18 437160 ----a-w- c:\progra~1\COMMON~1\MICROS~1\DW\DWTRIG20.EXE

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\eFax 4.2]
2006-06-20 00:30 107008 ----a-w- c:\program files\eFax Messenger 4.2\J2GDllCmd.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\HP Software Update]
2005-12-15 18:18 49152 ----a-w- c:\program files\HP\HP Software Update\hpwuSchd2.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\HPBootOp]
2006-02-15 22:34 249856 ----a-w- c:\program files\Hewlett-Packard\HP Boot Optimizer\HPBootOp.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\iTunesHelper]
2010-06-15 20:33 141624 ----a-w- c:\program files\iTunes\iTunesHelper.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\NvMediaCenter]
2006-05-10 02:50 86016 ----a-w- c:\windows\system32\nvmctray.dll

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\QuickTime Task]
2010-03-19 02:16 421888 ----a-w- c:\program files\QuickTime\QTTask.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\services]
"WLSetupSvc"=3 (0x3)
"gusvc"=3 (0x3)
"Fax"=3 (0x3)
"iPod Service"=3 (0x3)
"MDM"=2 (0x2)
"mnmsrvc"=3 (0x3)
"SQLBrowser"=2 (0x2)
"JavaQuickStarterService"=2 (0x2)
"BcmSqlStartupSvc"=2 (0x2)
"Apple Mobile Device"=2 (0x2)

[HKEY_LOCAL_MACHINE\software\microsoft\security center]
"AntiVirusOverride"=dword:00000001

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile]
"EnableFirewall"= 0 (0x0)

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpqste08.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hposid01.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpoews01.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpqnrs08.exe"=
"c:\\Program Files\\Updates from HP\\9972322\\Program\\Updates from HP.exe"=
"c:\\Program Files\\Intuit\\QuickBooks 2006\\QBDBMgrN.exe"=
"c:\\Program Files\\Microsoft Office\\Office12\\OUTLOOK.EXE"=
"%windir%\\Network Diagnostic\\xpnetdiag.exe"=
"c:\\Program Files\\Pidgin\\pidgin.exe"=
"c:\\WINDOWS\\system32\\sessmgr.exe"=
"c:\\Program Files\\KONICA MINOLTA\\FTP Utility\\KMFtp.exe"=
"c:\\Program Files\\Bonjour\\mDNSResponder.exe"=
"c:\\Program Files\\iTunes\\iTunes.exe"=

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\GloballyOpenPorts\List]
"3670:TCP"= 3670:TCP:3670

R1 1130290;1130290;c:\windows\system32\drivers\1130290.sys [08/10/2004 417088]
R1 SASDIFSV;SASDIFSV;c:\program files\SUPERAntiSpyware\SASDIFSV.SYS [01/15/2009 4:17 PM 12872]
R1 SASKUTIL;SASKUTIL;c:\program files\SUPERAntiSpyware\SASKUTIL.SYS [01/15/2009 4:17 PM 67656]
R2 AntiVirSchedulerService;Avira AntiVir Scheduler;c:\program files\Avira\AntiVir Desktop\sched.exe [04/15/2010 11:34 AM 135336]
S3 MEMSWEEP2;MEMSWEEP2;\??\c:\windows\system32\4.tmp --> c:\windows\system32\4.tmp [?]
S3 SASENUM;SASENUM;c:\program files\SUPERAntiSpyware\SASENUM.SYS [01/15/2009 4:17 PM 12872]

--- Other Services/Drivers In Memory ---

*NewlyCreated* - NORMANDY
*Deregistered* - Normandy
.
Contents of the 'Scheduled Tasks' folder
.
.
------- Supplementary Scan -------
.
uStart Page = hxxp://www.google.com/
uDefault_Search_URL = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iesearch&locale=EN_US&c=63&bd=PAVILION&pf=desktop
mSearch Bar = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iesearch&locale=EN_US&c=63&bd=PAVILION&pf=desktop
uInternet Connection Wizard,ShellNext = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=EN_US&c=63&bd=PAVILION&pf=desktop
uInternet Settings,ProxyOverride = *.local
IE: &Google Search
IE: &Translate English Word
IE: Backward Links
IE: Cached Snapshot of Page
IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~4\Office12\EXCEL.EXE/3000
IE: Similar Pages
IE: Translate Page into English
.
- - - - ORPHANS REMOVED - - - -

SafeBoot-1130290
MSConfigStartUp-SunJavaUpdateSched - c:\program files\Java\jre6\bin\jusched.exe



**************************************************************************

catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2010-07-19 12:19
Windows 5.1.2600 Service Pack 3 NTFS

scanning hidden processes ...

scanning hidden autostart entries ...

scanning hidden files ...

scan completed successfully
hidden files: 0

**************************************************************************

[HKEY_LOCAL_MACHINE\System\ControlSet001\Services\MEMSWEEP2]
"ImagePath"="\??\c:\windows\system32\4.tmp"
.
--------------------- DLLs Loaded Under Running Processes ---------------------

- - - - - - - > 'winlogon.exe'(748)
c:\program files\SUPERAntiSpyware\SASWINLO.DLL
c:\windows\system32\WININET.dll
.
Completion time: 2010-07-19 12:22:20
ComboFix-quarantined-files.txt 2010-07-19 16:22

Pre-Run: 179,566,895,104 bytes free
Post-Run: 179,615,498,240 bytes free

WindowsXP-KB310994-SP2-Pro-BootDisk-ENU.exe
[boot loader]
timeout=2
default=multi(0)disk(0)rdisk(0)partition(1)\WINDOWS
[operating systems]
c:\cmdcons\BOOTSECT.DAT="Microsoft Windows Recovery Console" /cmdcons
multi(0)disk(0)rdisk(0)partition(1)\WINDOWS="Windows XP Media Center Edition" /noexecute=optin /fastdetect

- - End Of File - - E4BDDC372171782C9F23512234F6F62C

#6 gringo_pr

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Posted 19 July 2010 - 11:52 AM

Hello

Still have problems with Chrome?

Clear your Java Cache
  • click on Start-> Control Panel (Classic View)-> Java (looks like a coffee cup)
    • On the General tab, under Temporary Internet Files, click the Settings button.
    • Next, click on the Delete Files button
    • There are two options in the window to clear the cache - Leave BOTH Checked
        Applications and Applets
        Trace and Log Files
    • Click OK on Delete Temporary Files Window
      Note: This deletes ALL the Downloaded Applications and Applets from the CACHE.
    • Click OK to leave the Temporary Files Window
    • Click OK to leave the Java Control Panel.

TFC(Temp File Cleaner):
  • Please download TFC to your desktop,
  • Save any unsaved work. TFC will close all open application windows.
  • Double-click TFC.exe to run the program.
  • If prompted, click "Yes" to reboot.
Note: Save your work. TFC will automatically close any open programs, let it run uninterrupted. It shouldn't take longer take a couple of minutes, and may only take a few seconds. Only if needed will you be prompted to reboot.

: Malwarebytes' Anti-Malware :
    I would like you to rerun MBAM
  • Double-click mbam icon
  • go to the update tab at the top
  • click on check for updates
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select Perform quick scan, then click Scan.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Be sure that everything is Checked (ticked) except items in the C:\System Volume Information folder and click on Remove Selected.
  • When completed, a log will open in Notepad. please copy and paste the log into your next reply
    • If you accidently close it, the log file is saved here and will be named like this:
    • C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\mbam-log-date (time).txt

Note: If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts.
Click OK to either and let MBAM proceed with the disinfection process.
If asked to restart the computer, please do so immediately. Failure to reboot will prevent MBAM from removing all the malware.


Download HijackThis
  • Go Here to download HijackThis Installer
  • Save HijackThis Installer to your desktop.
  • Double-click on the HijackThis Installer icon on your desktop. (Vista and Win 7 right click and run as admin)
  • By default it will install to C:\Program Files\Trend Micro\HijackThis .
  • Click on Install.
  • It will create a HijackThis icon on the desktop.
  • Once installed it will launch Hijackthis.
  • Click on the Do a system scan and save a logfile button. It will scan and the log should open in notepad.
  • Click on Edit > Select All then click on Edit > Copy to copy the entire contents of the log.
  • Come back here to this thread and Paste the log in your next reply.
  • DO NOT use the AnalyseThis button its findings are dangerous if misinterpreted.
  • DO NOT have Hijackthis fix anything yet. Most of what it finds will be harmless or even required.

"information and logs"
    In your next post I need the following
    1. Log From MBAM
    2. report from Hijackthis
    3. let me know of any problems you may have had
    4. How is the computer doing now?

Gringo



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#7 Vero C

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Posted 19 July 2010 - 12:20 PM

Unfortunately Firfox will open and stay open for a couple minutes but then it crashes. Here are the logs you requested:

Malwarebytes' Anti-Malware 1.46
www.malwarebytes.org

Database version: 4326

Windows 5.1.2600 Service Pack 3
Internet Explorer 8.0.6001.18702

07/19/2010 1:11:04 PM
mbam-log-2010-07-19 (13-11-04).txt

Scan type: Quick scan
Objects scanned: 146222
Time elapsed: 7 minute(s), 28 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)



Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 1:18:04 PM, on 07/19/2010
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Avira\AntiVir Desktop\sched.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\ehome\ehtray.exe
C:\WINDOWS\RTHDCPL.EXE
C:\HP\KBD\KBD.EXE
C:\Program Files\Avira\AntiVir Desktop\avgnt.exe
C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
C:\Program Files\Common Files\InstallShield\UpdateService\ISUSPM.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\KONICA MINOLTA\FTP Utility\KMFtp.exe
C:\Program Files\Avira\AntiVir Desktop\avguard.exe
C:\WINDOWS\arservice.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\Program Files\Avira\AntiVir Desktop\avshadow.exe
C:\WINDOWS\eHome\ehSched.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
c:\Program Files\Microsoft SQL Server\MSSQL.1\MSSQL\Binn\sqlservr.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\Program Files\Common Files\Intuit\QuickBooks\QBCFMonitorService.exe
c:\Program Files\Microsoft SQL Server\90\Shared\sqlwriter.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\ehome\mcrdsvc.exe
C:\WINDOWS\system32\dllhost.exe
C:\WINDOWS\System32\alg.exe
C:\WINDOWS\eHome\ehmsas.exe
C:\Program Files\internet explorer\iexplore.exe
C:\Program Files\internet explorer\iexplore.exe
C:\Program Files\internet explorer\iexplore.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\internet explorer\iexplore.exe
C:\WINDOWS\system32\msiexec.exe
C:\Program Files\Trend Micro\HijackThis\HiJackThis.exe
C:\WINDOWS\system32\wbem\wmiprvse.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://ie.redirect.hp.com/svs/rdr?TYPE=3&a...&pf=desktop
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://ie.redirect.hp.com/svs/rdr?TYPE=3&a...&pf=desktop
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://ie.redirect.hp.com/svs/rdr?TYPE=3&a...&pf=desktop
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre6\bin\ssv.dll
O2 - BHO: Java™ Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O4 - HKLM\..\Run: [ehTray] C:\WINDOWS\ehome\ehtray.exe
O4 - HKLM\..\Run: [RTHDCPL] RTHDCPL.EXE
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [Recguard] C:\WINDOWS\SMINST\RECGUARD.EXE
O4 - HKLM\..\Run: [KBD] C:\HP\KBD\KBD.EXE
O4 - HKLM\..\Run: [avgnt] "C:\Program Files\Avira\AntiVir Desktop\avgnt.exe" /min
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKCU\..\Run: [SUPERAntiSpyware] C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
O4 - HKCU\..\Run: [ISUSPM] "C:\Program Files\Common Files\InstallShield\UpdateService\ISUSPM.exe" -scheduler
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKUS\S-1-5-18\..\Run: [DWQueuedReporting] "C:\PROGRA~1\COMMON~1\MICROS~1\DW\dwtrig20.exe" -t (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [DWQueuedReporting] "C:\PROGRA~1\COMMON~1\MICROS~1\DW\dwtrig20.exe" -t (User 'Default user')
O4 - Global Startup: FTP Utility.lnk = C:\Program Files\KONICA MINOLTA\FTP Utility\KMFtp.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\Office12\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre6\bin\jp2iexp.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre6\bin\jp2iexp.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~4\Office12\REFIEBAR.DLL
O9 - Extra button: Internet Connection Help - {E2D4D26B-0180-43a4-B05F-462D6D54C789} - C:\WINDOWS\PCHEALTH\HELPCTR\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\IEButton\support.htm
O9 - Extra 'Tools' menuitem: Internet Connection Help - {E2D4D26B-0180-43a4-B05F-462D6D54C789} - C:\WINDOWS\PCHEALTH\HELPCTR\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\IEButton\support.htm
O16 - DPF: {05CA9FB0-3E3E-4B36-BF41-0E3A5CAA8CD8} (Office Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=58813
O16 - DPF: {5ED80217-570B-4DA9-BF44-BE107C0EC166} (Windows Live Safety Center Base Module) - http://cdn.scan.onecare.live.com/resource/...lscbase6087.cab
O16 - DPF: {AB86CE53-AC9F-449F-9399-D8ABCA09EC09} (Get_ActiveX Control) - https://h17000.www1.hp.com/ewfrf-JAVA/Secur...loadManager.ocx
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/flas...ent/swflash.cab
O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - http://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
O18 - Protocol: intu-help-qb1 - {9B0F96C7-2E4B-433E-ABF3-043BA1B54AE3} - C:\Program Files\Intuit\QuickBooks 2006\HelpAsyncPluggableProtocol.dll
O18 - Protocol: qbwc - {FC598A64-626C-4447-85B8-53150405FD57} - mscoree.dll (file missing)
O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.DLL
O22 - SharedTaskScheduler: Browseui preloader - {438755C2-A8BA-11D1-B96B-00A0C90312E1} - C:\WINDOWS\system32\browseui.dll
O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\WINDOWS\system32\browseui.dll
O23 - Service: Avira AntiVir Scheduler (AntiVirSchedulerService) - Avira GmbH - C:\Program Files\Avira\AntiVir Desktop\sched.exe
O23 - Service: Avira AntiVir Guard (AntiVirService) - Avira GmbH - C:\Program Files\Avira\AntiVir Desktop\avguard.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: QBCFMonitorService - Intuit - C:\Program Files\Common Files\Intuit\QuickBooks\QBCFMonitorService.exe
O23 - Service: Intuit QuickBooks FCS (QBFCService) - Intuit Inc. - C:\Program Files\Common Files\Intuit\QuickBooks\FCS\Intuit.QuickBooks.FCS.exe
O23 - Service: LiveShare P2P Server 9 (RoxLiveShare9) - Unknown owner - C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxLiveShare9.exe (file missing)

--
End of file - 8023 bytes

Thank you for all your help smile.gif

#8 gringo_pr

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Posted 19 July 2010 - 01:22 PM

Hello

Please go here and reinstall firefox - http://www.mozilla.com/en-US/firefox/ie.html



These logs are looking very good, we are almost done!!! Just one more scan to go.

:Remove unneeded startup entries:

This part of the fix is purely optional
These are programs that start up when you turn on your computer but don't need to be, any of these programs you can click on their icons (or start from the control panel) and start the program when you need it. By stopping these programs you will boot up faster and your computer will work faster.
  • Run HijackThis
  • Click on the Scan button
  • Put a check beside all of the items listed below (if present):
      xxxx
  • Close all open windows and browsers/email, etc...
  • Click on the "Fix Checked" button
  • When completed, close the application.

      NOTE**You can research each of those lines >here< and see if you want to keep them or not
      just copy the name between the brakets and paste into the search space
      O4 - HKLM\..\Run: [IntelliPoint]


Eset Online Scanner

**Note** You will need to use Internet explorer for this scan

Go Eset web page to run an online scannner from ESET.
  • Turn off the real time scanner of any existing antivirus program while performing the online scan
  • click on the ESET Online Scanner button
  • Tick the box next to YES, I accept the Terms of Use.
    • Click Start
  • When asked, allow the activex control to install
    • Click Start
  • Make sure that the option Remove found threats is unticked and the Scan Archives option is ticked.
  • Click on Advanced Settings, ensure the options
      Scan for potentially unwanted applications, Scan for potentially unsafe applications, and Enable Anti-Stealth Technology are ticked.
  • Click Scan
  • Wait for the scan to finish
  • Use notepad to open the logfile located at C:\Program Files\Eset\Eset Online Scanner\log.txt
Copy and paste that log as a reply to this topic

"information and logs"
    In your next post I need the following
    1. Report from ESET
    2. let me know of any problems you may have had
    3. How is the computer doing now?

Gringo




I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#9 Vero C

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Posted 19 July 2010 - 01:55 PM

There was nothing listed except for xxxx under what you said to remove on the Hijackthis log. Am I missing something?

-Vero

#10 gringo_pr

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Posted 19 July 2010 - 03:59 PM


Sorry


:Remove unneeded startup entries:

This part of the fix is purely optional
These are programs that start up when you turn on your computer but don't need to be, any of these programs you can click on their icons (or start from the control panel) and start the program when you need it. By stopping these programs you will boot up faster and your computer will work faster.
  • Run HijackThis
  • Click on the Scan button
  • Put a check beside all of the items listed below (if present):
      O4 - HKLM\..\Run: [ehTray] C:\WINDOWS\ehome\ehtray.exe
      O4 - HKLM\..\Run: [RTHDCPL] RTHDCPL.EXE
      O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
      O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
      O4 - HKLM\..\Run: [KBD] C:\HP\KBD\KBD.EXE
      O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
      O4 - HKCU\..\Run: [ISUSPM] "C:\Program Files\Common Files\InstallShield\UpdateService\ISUSPM.exe" -scheduler
      O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
  • Close all open windows and browsers/email, etc...
  • Click on the "Fix Checked" button
  • When completed, close the application.

      NOTE**You can research each of those lines >here< and see if you want to keep them or not
      just copy the name between the brakets and paste into the search space
      O4 - HKLM\..\Run: [IntelliPoint]



I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#11 Vero C

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Posted 20 July 2010 - 08:00 AM

Here is the log for the cleaner you requested me to do:

ESETSmartInstaller@High as CAB hook log:
OnlineScanner.ocx - registred OK
# version=7
# iexplore.exe=8.00.6001.18702 (longhorn_ie8_rtm(wmbla).090308-0339)
# OnlineScanner.ocx=1.0.0.6211
# api_version=3.0.2
# EOSSerial=21ac7ba3f2883243aaf0ba4df1ee191b
# end=finished
# remove_checked=false
# archives_checked=true
# unwanted_checked=true
# unsafe_checked=true
# antistealth_checked=true
# utc_time=2010-07-19 08:31:44
# local_time=2010-07-19 04:31:44 (-0500, Eastern Daylight Time)
# country="United States"
# lang=1033
# osver=5.1.2600 NT Service Pack 3
# compatibility_mode=512 16777215 100 0 52315373 52315373 0 0
# compatibility_mode=1797 16775141 100 93 0 37718930 0 0
# compatibility_mode=8192 67108863 100 0 0 0 0 0
# scanned=131495
# found=0
# cleaned=0
# scan_time=6067


Tried Firefox again and it is now crashing for a different reason: plugin-container.exe error - If that is not due to a virus or rootkit I'll keep using internet explorer smile.gif

#12 gringo_pr

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Posted 20 July 2010 - 02:43 PM

Hello

Tried Firefox again and it is now crashing for a different reason: plugin-container.exe error
Check out this page it will show you how to find out what is causing the problem

http://blog.iobit.com/plugin-container-exe_4436.html


Very well done!! This is my general post for when your logs show no more signs of malware ;)- Please let me know if you still are having problems with your computer and what these problems are.


The following procedure will implement some cleanup procedures. It will also reset your System Restore by flushing out previous restore points and create a new restore point.

:DeFogger:
    To re-enable your Emulation drivers, double click DeFogger to run the tool.
    • The application window will appear
    • Click the Re-enable button to re-enable your CD Emulation drivers
    • Click Yes to continue
    • A 'Finished!' message will appear
    • Click OK
    • DeFogger will now ask to reboot the machine - click OK
    Your Emulation drivers are now re-enabled.

:Uninstall ComboFix:
  • push the "windows key" + "R" (between the "Ctrl" button and "Alt" Button)
  • please copy and past the following into the box ComboFix /Uninstall and click OK.
  • Note the space between the X and the /Uninstall, it needs to be there.

:remove tools:

Please download OTCleanIt and save it to desktop. This tool will remove all the tools we used to clean your pc.
  • Double-click OTCleanIt.exe.
  • Click the CleanUp! button.
  • Select Yes when the "Begin cleanup Process?" prompt appears.
  • If you are prompted to Reboot during the cleanup, select Yes.
  • The tool will delete itself once it finishes, if not delete it by yourself.
Note: If you receive a warning from your firewall or other security programs regarding OTCleanIt attempting to contact the internet, please allow it to do so.

:clear system restore points:

This is a good time to clear your existing system restore points and establish a new clean restore point:
  • Go to Start > All Programs > Accessories > System Tools > System Restore
  • Select Create a restore point, and Ok it.
  • Next, go to Start > Run and type in cleanmgr
  • choose your root drive (normally C:)
  • after it calculates how much space you will save it will open up a new window
  • Select the More options tab at the top of the window
  • Choose the option to clean up system restore and OK it.
  • go back to the disk clean up tab
  • put a checkmark in all - except compress old files (leave this unchecked)
  • click Ok then click yes
This will remove all restore points except the new one you just created and clean unneeded files

:Make your Internet Explorer more secure:
  • From within Internet Explorer click on the Tools menu and then click on Options.
  • Click once on the Security tab
  • Click once on the Internet icon so it becomes highlighted.
  • Click once on the Custom Level button.
  • Change the Download signed ActiveX controls to Prompt
  • Change the Download unsigned ActiveX controls to Disable
  • Change the Initialise and script ActiveX controls not marked as safe to Disable
  • Change the Installation of desktop items to Prompt
  • Change the Launching programs and files in an IFRAME to Prompt
  • When all these settings have been made, click on the OK button.
  • If it prompts you as to whether or not you want to save the settings, press the Yes button.
    Next press the Apply button and then the OK to exit the Internet Properties page.

:Make Firefox more secure:

:Turn On Automatic Updates:
    Turn On Automatic Updates
    1. Click Start, click Run, type sysdm.cpl, and then press ENTER.
    2. Click the Automatic Updates tab, and then click to select one of the following options. We recommend that you select the Automatic (recommended) Automatically download recommended updates for my computer and install them

    If you click this setting, click to select the day and time for scheduled updates to occur. You can schedule Automatic Updates for any time of day. Remember, your computer must be on at the scheduled time for updates to be installed. After you set this option, Windows recognizes when you are online and uses your Internet connection to find updates on the Windows Update Web site or on the Microsoft Update Web site that apply to your computer. Updates are downloaded automatically in the background, and you are not notified or interrupted during this process. An icon appears in the notification area of your taskbar when the updates are being downloaded. You can point to the icon to view the download status. To pause or to resume the download, right-click the icon, and then click Pause or Resume. When the download is completed, another message appears in the notification area so that you can review the updates that are scheduled for installation. If you choose not to install at that time, Windows starts the installation on your set schedule.

    or visit http://www.windowsupdate.com regularly. This will ensure your computer has always the latest security updates available installed on your computer. If there are new updates to install, install them immediately, reboot your computer, and revisit the site until there are no more critical updates.

:antispyware programs:

I would reccomend the download and installation of some or all of the following programs (all free), and the updating of them regularly:
  • WinPatrol As a robust security monitor, WinPatrol will alert you to hijackings, malware attacks and critical changes made to your computer without your permission. WinPatrol takes snapshot of your critical system resources and alerts you to any changes that may occur without your knowledge.
  • Spyware Blaster - By altering your registry, this program stops harmful sites from installing things like ActiveX Controls on your machines.
  • Malwarebytes' Anti-Malware Malwarebytes' Anti-Malware is a new and powerful anti-malware tool. It is
    totally free but for real-time protection you will have to pay a small one-time fee. We used this to help clean your computer and recomend keeping it and useing often.

please read this great article by miekiemoes How to prevent Malware:
and
this great article by Tony Klein So How Did I Get Infected In First Place

I'd be grateful if you could reply to this post so that I know you have read it and, if you've no other questions, the thread can then be closed.

My help is free, however, if you wish to make a small donation to show appreciation and to help me continue the fight against Malware, then click here:

Gringo

I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#13 Vero C

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Posted 22 July 2010 - 09:15 AM

Thanks for everything! I did everything that you asked me to and Firefox now works! I'm usually very good at keeping everything safe. I even have Antispyware, malwarebytes, spyblaster and Antivir already but I guess sometimes that isn't enough to keep you safe.

Thanks again smile.gif

Vero

#14 gringo_pr

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Posted 22 July 2010 - 03:45 PM

You are very welcome



Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#15 Vero C

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Posted 26 July 2010 - 08:04 AM

After a day of working Firefox is back on the fritz. It will stay open for 2 to 5 min and crash. I am okay with this if its not caused my any virus. Is it just my old computer?

Thanks again for putting up with me!

Vero




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