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Hijack


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#1 ieomdayt

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Posted 13 July 2010 - 10:22 PM

Pasting in contextual information from another post written July 7. ~ OB

"Internet Explorer cannot display the webpage"

The messege above is received when trying to open Windows Update. I use Windows XP with IE8 and SP3. I have two computers, and the other one is fine. Both have adequate file space. Together there connected with a cable modem and router.

This morning, sound wasn't working for any mp3, avi, flv, etc. files, regardless of the player being used. I currently have GOM, VLC, REAL w/SP, WIN-MEDIA. When attempting to play an audio or video file on GOM, I receive the following messege. "This system does not have sound devices, or sound devices does not installed properly" My desktop toolbar has also been affected. It went from blue to light gray, and the font may be a little different. I found info for a "LUNA" fix and it got my desktop back to a blue toolbar at the bottom, however, as soon as I tried to open Windows Update, it reverted back to the gray color. Other websites open fine. Up until now, I've stayed up to date with Windows Updates. I've tried disabling/enabling all the Add-Ons, tried all Compatibity Settings, shutting down Windows Firewall, shutting down Avast Anti-Virus, running Advanced System Care (I downloaded this yesterday), updating my Flash Player, running Glary Utilities, refreshing all pages when it seemed to be necessary, adding all download sites to the 'Trusted Sites' list, Clearing History, making sure 'Mute' is not checked in the Sounds and Audio Devices icon, rebooting the computer numerous times, foul language, uploading Firefox as my new browser, removing Firefox and going back to IE8, removing Windows Audio Codec Essentials, reinstalling Windows Audio Codec Essentials, closing and opening windows pop-up blocker and smart screen filter. Basically, all the stuff I could find related to this situation. My browser page is a little different as well. The toolbar up top is a little different and when adding tabs, it used to show them from left to right at the top of each page. Now, it opens the new tab, but in order to see it, I have to click the Down Arrow icon just right of the forward and backwards arrows in the top left hand side of the browser page. I haven't tried to reinstall any drivers or run the computer in safemode for any reason. I've also checked the Add and Remove list for programs that I don't need or shouldn't have. Any advice would be very much appreciated.

End of added information. ~ OB

I'm close to having to pull the parachute. Based on the rules of this forum, I do not warrant or expect any instruction. BleepingComputer is very clear concerning the rules, when forwarding a Hijackthis log file, but I pretty much have nothing to lose. If anyone on this forum sees a obvious threat from the greek I've listed below, I'd appreciate it.


Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 11:12:08 PM, on 7/13/2010
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\Program Files\Avira\AntiVir Desktop\avguard.exe
C:\Program Files\Avira\AntiVir Desktop\avshadow.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\ZoneLabs\vsmon.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\LEXPPS.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Avira\AntiVir Desktop\sched.exe
C:\WINDOWS\system32\cisvc.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\WINDOWS\System32\tcpsvcs.exe
C:\WINDOWS\System32\snmp.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\BCMSMMSG.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\Program Files\Avira\AntiVir Desktop\avgnt.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\WINDOWS\system32\cidaemon.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Trend Micro\HijackThis\HiJackThis.exe
C:\Program Files\Windows NT\Accessories\WORDPAD.EXE
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\msiexec.exe
C:\Documents and Settings\Owner\Local Settings\Temporary Internet Files\Content.IE5\YH8LV5BI\HijackThis[1].exe
C:\Documents and Settings\Owner\My Documents\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://finance.yahoo.com/q?s=spy
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [BCMSMMSG] BCMSMMSG.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Common Files\Java\Java Update\jusched.exe"
O4 - HKLM\..\Run: [ZoneAlarm Client] "C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe"
O4 - HKLM\..\Run: [avgnt] "C:\Program Files\Avira\AntiVir Desktop\avgnt.exe" /min
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O9 - Extra button: (no name) - {B06300D0-CCDE-11d2-92D3-0000F87A4A55} - (no file)
O9 - Extra button: (no name) - {BF80219A-CCDD-11d2-92D3-0000F87A4A55} - (no file)
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: (no name) - {FC09D8A3-C85A-11d2-92D0-0000F87A4A55} - (no file)
O16 - DPF: {02BF25D5-8C17-4B23-BC80-D3488ABDDC6B} - http://appldnld.apple.com.edgesuite....x/qtplugin.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/microsof...?1233605690390
O16 - DPF: {67DABFBF-D0AB-41FA-9C46-CC0F21721616} - http://download.divx.com/player/DivXBrowserPlugin.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsof...?1233605663296
O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - http://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
O22 - SharedTaskScheduler: Browseui preloader - {438755C2-A8BA-11D1-B96B-00A0C90312E1} - C:\WINDOWS\System32\browseui.dll
O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\WINDOWS\System32\browseui.dll
O23 - Service: Avira AntiVir Scheduler (AntiVirSchedulerService) - Avira GmbH - C:\Program Files\Avira\AntiVir Desktop\sched.exe
O23 - Service: Avira AntiVir Guard (AntiVirService) - Avira GmbH - C:\Program Files\Avira\AntiVir Desktop\avguard.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE
O23 - Service: TrueVector Internet Monitor (vsmon) - Check Point Software Technologies LTD - C:\WINDOWS\system32\ZoneLabs\vsmon.exe

--
End of file - 5689 bytes

Edited by Orange Blossom, 13 July 2010 - 11:06 PM.
Moved from AII ~BP


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#2 suebaby41

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Posted 19 July 2010 - 06:30 AM

Welcome to the BleepingComputer Forums.

Since it has been a few days since you scanned your computer with HijackThis, we will need a new HijackThis log. If you have not already downloaded Random's System Information Tool (RSIT), please download Random's System Information Tool (RSIT) by random/random which includes a HijackThis log and save it to your desktop. If you have RSIT already on your computer, please run it again.
  1. Double click on RSIT.exe to run RSIT.
  2. Click Continue at the disclaimer screen.
  3. Please post the contents of log.txt.
Thank you for your patience.

Please see Preparation Guide for use before posting about your potential Malware problem.

If you have already posted this log at another forum or if you decide to seek help at another forum, please let us know. There is a shortage of helpers and taking the time of two volunteer helpers means that someone else may not be helped.

Please post your HijackThis log as a reply to this thread and not as an attachment. I am always leery of opening attachments so I always request that HijackThis logs are to be posted as a reply to the thread. I do not think that you are attaching anything scary but others may do so.

While we are working on your HijackThis log, please:
  1. Reply to this thread; do not start another!
  2. Do not make any changes on your computer during the cleaning process or download/add programs on your computer unless instructed to do so.
  3. Do not run any other tool until instructed to do so!
  4. Let me know if any of the links do not work or if any of the tools do not work.
  5. Tell me about problems or symptoms that occur during the fix.
  6. Do not run any other programs or open any other windows while doing a fix.
  7. Ask any questions that you have regarding the fix(es), the infection(s), the performance of your computer, etc.
Thanks.
You don't stop laughing when you get old; you get old when you stop laughing.
A Member of U-N-I-T-E (Unified Network of Instructors and Trained Eliminators)
Malware Removal University Masters Graduate

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No reply within 5 days will result in your topic being closed. If you need more time, please let me know by posting in this topic so that your topic will not be closed.

#3 suebaby41

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Posted 28 July 2010 - 05:49 AM

This subject is now closed. If you need this topic reopened, please contact a member of the HJT Team and we will reopen it for you. Include the address of this thread in your request. If you should have a new issue, please start a new topic. This applies only to the original topic starter. Everyone else please begin a New Topic.

You don't stop laughing when you get old; you get old when you stop laughing.
A Member of U-N-I-T-E (Unified Network of Instructors and Trained Eliminators)
Malware Removal University Masters Graduate

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Join The Fight Against Malware
No reply within 5 days will result in your topic being closed. If you need more time, please let me know by posting in this topic so that your topic will not be closed.




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