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Wireless Adapter


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11 replies to this topic

#1 inamiks

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Posted 13 July 2010 - 08:02 PM

i recently had a malware/spyware problem fixed. i can get online by hardwire, but the wireless adapter is acting up.

when i attempt to repair the wireless adapter i get an error that reads - windows cannot repair the problem beacase the floowing could not happen: disabaling the wireless network adapter

when i attempt to disable the adapter i get an error message that reads - it is not possible to disable the connection at this time. this connection may be using one or more protocols that do not support plug and play, or it may have been initiated by another user or the system account.

when i run antivirus/malware programs, i am coming up clean. how do i go about resetting my wireless adapter.

thank you for ay help!!

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#2 ReviverSoft

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Posted 13 July 2010 - 08:31 PM

If you are able to see the Wireless Adapter listed in the "Device Manager", you should be able to uninstall it and let Windows detect the hardware on reboot.
Once detected, you can go about installing the driver for the Wireless Adapter and start using the same, to connect to the Internet.

How to get to the Device Manager:

Right-click the 'My Computer' icon on your desktop > choose Properties > select Hardware > click on Device Manager
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#3 inamiks

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Posted 14 July 2010 - 05:59 AM

ive done all of that and got the same error messages. this time w the message it has a "2" behind it. before i reinstalled the drivers i got a warning message saying that another computer was using my wireless adapter and to proceed if i wanted.

#4 ReviverSoft

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Posted 14 July 2010 - 08:01 PM

It appears to be a corrupted crypo service database.

While in safe mode of windows perform the following to rename the folder.

Click Start, click Run, type cmd in the Open box, and then OK.

At the command prompt, type the following commands, pressing ENTER after each line:

net stop cryptsvc
ren %systemroot%\System32\Catroot2 oldcatroot2

reboot the computer back to normal mode. Now try it.

^ Please try that and see if you are able to disable/uninstall the adapter.

Edited by ReviverSoft, 14 July 2010 - 08:02 PM.

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#5 inamiks

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Posted 16 July 2010 - 06:47 AM

i got the same results..tho when i put in the second command line i didnt get an 'action' like i did on the first one.

#6 ReviverSoft

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Posted 16 July 2010 - 08:48 PM

Hmmm, maybe an expert could shed some light on this?
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#7 CaveDweller2

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Posted 17 July 2010 - 06:03 PM

Make and model of the wireless device you are using?

Hope this helps thumbup.gif

Associate in Applied Science - Network Systems Management - Trident Technical College


#8 inamiks

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Posted 19 July 2010 - 09:05 AM

intel® pro/wireless 3945abg network connection

#9 CaveDweller2

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Posted 20 July 2010 - 02:43 PM

Get the latest drivers here you can also get the software too if you'd like. Go back into device manager, uninstall the wireless card from there, go into Add/Remove programs and uninstall any and all software that has to do with your wireless, reboot and install the drivers and/or software. See if that solves the issue.

I know you uninstalled it from device manager but try it with new drivers and see how it goes.

Hope this helps thumbup.gif

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#10 inamiks

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Posted 21 July 2010 - 04:49 PM

same situation this time with a 4 at the end of it

#11 CaveDweller2

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Posted 21 July 2010 - 06:51 PM

What happens if you try it in safe mode with networking?

I'm afraid that your malware issue may not be fixed.

Hope this helps thumbup.gif

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#12 inamiks

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Posted 22 July 2010 - 05:39 AM

im starting to think the same thing




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