Hello all,
I have been trying to get this virus off my computer for a while now, but I cannot seem to get rid of it. My Norton Anti-virus auto-protect frequently catches Backdoor.Tidserv!inf and takes partial action on it. The file name is A0098507.sys and the location is C:\System Volume Information\_restore{202550A8-7A33-4BCA-9586-051D24DDBF8F}\RP1115\
I have tried running updated Malwarebytes both in normal and safe mode, running Norton in normal and safe mode, and also found the system volume information folder in the C drive but if I click on it or try to delete it, it says access denied.
I think Norton's partial action is preventing it from doing anything to my computer, I have not had problems.
Any help would be very appreciated.
Thanks!
merge