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infected ws2_32.dll desparate and confused


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2 replies to this topic

#1 juliez

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Posted 13 July 2010 - 05:07 PM

2 nd try
ok so using Bitdefender
all of a sudden keeps finding trojans it cannot delete or quarantine
problems with
spoolsv.exe
and
ws2_32.dll
ie not starting
outlook having major problems and
filezilla cannot run at all
my printers and faxes seem to have vanished

I couldn't do anything
I managed to stop the spoolsv.exe in taskmanager and remove it
I renamed the ws2_32.dll as I couldn't stop, delete or anything else with it
I had to rename it back cause no internet would work at all


I followed the preparation guide
DDS cannot find notepad - I cannot see or save the log files
GMER Log doesn't work see print screens

I ran DDS here are the logs

OTL.txt:

OTL logfile created on: 13/07/2010 8:57:03 AM - Run 1
OTL by OldTimer - Version 3.2.9.0 Folder = C:\Documents and Settings\Au Diable Vert\Desktop
Windows XP Professional Edition Service Pack 2 (Version = 5.1.2600) - Type = NTWorkstation
Internet Explorer (Version = 7.0.5730.13)
Locale: 00001009 | Country: Canada | Language: ENC | Date Format: dd/MM/yyyy

2.00 Gb Total Physical Memory | 2.00 Gb Available Physical Memory | 67.00% Memory free
3.00 Gb Paging File | 2.00 Gb Available in Paging File | 69.00% Paging File free
Paging file location(s): C:\pagefile.sys 768 1536 [binary data]

%SystemDrive% = C: | %SystemRoot% = C:\WINDOWS | %ProgramFiles% = C:\Program Files
Drive C: | 71.44 Gb Total Space | 23.78 Gb Free Space | 33.29% Space Free | Partition Type: NTFS
D: Drive not present or media not loaded
E: Drive not present or media not loaded
Drive F: | 232.83 Gb Total Space | 193.54 Gb Free Space | 83.13% Space Free | Partition Type: FAT32
G: Drive not present or media not loaded
Drive H: | 37.31 Gb Total Space | 8.95 Gb Free Space | 23.99% Space Free | Partition Type: NTFS
I: Drive not present or media not loaded

Computer Name: AU-DIABLE-VERT
Current User Name: Au Diable Vert
NOT logged in as Administrator.

Current Boot Mode: Normal
Scan Mode: Current user
Company Name Whitelist: On
Skip Microsoft Files: On


EXTRAS.txt:

OTL Extras logfile created on: 13/07/2010 8:57:03 AM - Run 1
OTL by OldTimer - Version 3.2.9.0 Folder = C:\Documents and Settings\Au Diable Vert\Desktop
Windows XP Professional Edition Service Pack 2 (Version = 5.1.2600) - Type = NTWorkstation
Internet Explorer (Version = 7.0.5730.13)
Locale: 00001009 | Country: Canada | Language: ENC | Date Format: dd/MM/yyyy

2.00 Gb Total Physical Memory | 2.00 Gb Available Physical Memory | 67.00% Memory free
3.00 Gb Paging File | 2.00 Gb Available in Paging File | 69.00% Paging File free
Paging file location(s): C:\pagefile.sys 768 1536 [binary data]

%SystemDrive% = C: | %SystemRoot% = C:\WINDOWS | %ProgramFiles% = C:\Program Files
Drive C: | 71.44 Gb Total Space | 23.78 Gb Free Space | 33.29% Space Free | Partition Type: NTFS
D: Drive not present or media not loaded
E: Drive not present or media not loaded
Drive F: | 232.83 Gb Total Space | 193.54 Gb Free Space | 83.13% Space Free | Partition Type: FAT32
G: Drive not present or media not loaded
Drive H: | 37.31 Gb Total Space | 8.95 Gb Free Space | 23.99% Space Free | Partition Type: NTFS
I: Drive not present or media not loaded

Computer Name: AU-DIABLE-VERT
Current User Name: Au Diable Vert
NOT logged in as Administrator.

Current Boot Mode: Normal
Scan Mode: Current user
Company Name Whitelist: On
Skip Microsoft Files: On

All help appreciated
so I did read your guides hopefully getting it right this time

Attached Files



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#2 suebaby41

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Posted 19 July 2010 - 06:03 AM

Welcome to the BleepingComputer Forums.

Since it has been a few days since you scanned your computer with HijackThis, we will need a new HijackThis log. If you have not already downloaded Random's System Information Tool (RSIT), please download Random's System Information Tool (RSIT) by random/random which includes a HijackThis log and save it to your desktop. If you have RSIT already on your computer, please run it again.
  1. Double click on RSIT.exe to run RSIT.
  2. Click Continue at the disclaimer screen.
  3. Please post the contents of log.txt.
Thank you for your patience.

Please see Preparation Guide for use before posting about your potential Malware problem.

If you have already posted this log at another forum or if you decide to seek help at another forum, please let us know. There is a shortage of helpers and taking the time of two volunteer helpers means that someone else may not be helped.

Please post your HijackThis log as a reply to this thread and not as an attachment. I am always leery of opening attachments so I always request that HijackThis logs are to be posted as a reply to the thread. I do not think that you are attaching anything scary but others may do so.

While we are working on your HijackThis log, please:
  1. Reply to this thread; do not start another!
  2. Do not make any changes on your computer during the cleaning process or download/add programs on your computer unless instructed to do so.
  3. Do not run any other tool until instructed to do so!
  4. Let me know if any of the links do not work or if any of the tools do not work.
  5. Tell me about problems or symptoms that occur during the fix.
  6. Do not run any other programs or open any other windows while doing a fix.
  7. Ask any questions that you have regarding the fix(es), the infection(s), the performance of your computer, etc.
Thanks.
You don't stop laughing when you get old; you get old when you stop laughing.
A Member of U-N-I-T-E (Unified Network of Instructors and Trained Eliminators)
Malware Removal University Masters Graduate

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No reply within 5 days will result in your topic being closed. If you need more time, please let me know by posting in this topic so that your topic will not be closed.

#3 suebaby41

suebaby41

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Posted 28 July 2010 - 05:50 AM

This subject is now closed. If you need this topic reopened, please contact a member of the HJT Team and we will reopen it for you. Include the address of this thread in your request. If you should have a new issue, please start a new topic. This applies only to the original topic starter. Everyone else please begin a New Topic.

You don't stop laughing when you get old; you get old when you stop laughing.
A Member of U-N-I-T-E (Unified Network of Instructors and Trained Eliminators)
Malware Removal University Masters Graduate

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Join The Fight Against Malware
No reply within 5 days will result in your topic being closed. If you need more time, please let me know by posting in this topic so that your topic will not be closed.




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