McAfee Total Protection (with five months left on the sub.)
Lexmark x6170 AIO with software to run it..
I was told the printer was the problem and I should get rid of it..
I have MSN messenger or live messenger and I list that also because they (the hp helpline is the "they" that told me about the lexmark printer and everything else) told me the messenger was the problem..
They had me run a diagnostics test and told me whatever the final results were that the hard drive was faulty..
Another time they told me to reset the memory chip sets.. I waited a few weeks and recontacted them and that would have been the wrong thing to do.. No doubt..
I've contacted hp quite a few times over the past few years and I don't get a definitive diagnostics idea from them enough for me to say "that's it, EUREKA they figured it out"..
I think this computer is in fact just a lemon.. They make them, just like everything out there, there has to be a lemon in all things including a computer, and we got it..
All I'm really wondering is is there anything that can be done or do I just live with this thing shutting itself off every whenever it wants to.. By the way the record for this thing shutting itself off is nine times in six hours.. Amounting to a contact with hp I'm sure.. I hope I gave enough info on the computer specs.. we are on a cable modem as well, if that helps..
Thanks for your help..
Edited by hamluis, 14 July 2010 - 08:22 AM.
Moved from XP to Internal Hardware ~ Hamluis.