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Generic Host Process for Win32 Services


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#1 mattbirk

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Posted 13 July 2010 - 09:44 AM

Recently I had a computer start giving me a Generic Host Process for Win32 Services error. At first I thought it was virus/malware related, but I assume not anymore since I have ran quick and full scan's with Malware Bytes, in safe mode too. Also, i have ran the full scan from Symantec, which the computer has on it. Malware bytes did remove a couple objects, but that did not correct the problem.

Once the error pops up the computer freezes, and has to usually be restarted by holding down the power button.

Under event viewer there are a few errors:
1. Event ID: 1000 Application Error
Description: Faulting application svchost.exe, version 5.1.2600.5512, faulting module unknown, version 0.0.0.0, fault address 0x001a3ae7.

2. Event ID: 1085 Userenv
Description: The Group Policy client-side extension Software Installation failed to execute. Please look for any errors reported earlier by that extension.

3. Event ID: 8 crypt32
Description: Failed auto update retrieval of third-party root list sequence number from: <http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootseq.txt> with error: This network connection does not exist.

Also, the actual error that pops up information is:
Error signature
szAppName: svchost.exe szAppVer:5.1.2600.5512 szModName: unknown
szModVer: 0.0.0.0 offset: 001a3ae7



Any help is greatly appreciated. I have ran the built in diagnostics on the computer, which is a Dell Optiplex 755 and there were no issues.

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#2 cryptodan

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Posted 13 July 2010 - 05:54 PM

Can you post the logs created by Malwarebytes Anti-Malware?

#3 cryptodan

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Posted 13 July 2010 - 08:54 PM

Per the advice of another advisor please do this:

Please follow the instructions in ==>This Guide<==.

Once the proper logs are created, then make a NEW TOPIC and post it ==>HERE<== Please include the link to this topic in your new topic and a description of your computer issues and what you have done to resolve them.

If you can produce at least some of the logs, then please create the new topic and explain what happens when you try to create the log(s) that you couldn't get. If you cannot produce any of the logs, then still post the topic and explain that you followed the Prep. Guide, were unable to create the logs, and describe what happens when you try to create the logs.

Once you have created the new topic, please reply back here with a link to the new topic.




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