What i did:
I followed these instructions i found on the web; they are very straight forward: http://compnetworking.about.com/od/vpn/ht/...pnwindowsxp.htm
I used the user name and password sent to me by IT
I disabled all antivirus and Windows Firewall.
Clicked on the Connect button
The connection starts OK. Little status window shows up and it passes the "connecting to (VPN Name]..." statement and goes to the next step.
The next step is "Verifying User Name and Password". It hangs here, and errors out after 10 seconds with the below message:
Error 721: The remote computer did not respond. For further assistance, click More Info or search Help and Support Center for this error number.
When i click the More Info button it has 4 points:
- Make sure modem is functioning properly. (I did that.)
- Make sure that TCP/IP is installed and configured correctly for this connection. (Its installed, but don't know how to configure it properly).
- This connection might require a Terminal window. For more information on enabling a Terminal window see Use the Terminal Window feature to log on to a remote computer. (In this help topic, the instructions & screen shots don't match mine: I don't have Interactive logon and scripting under the Security Tab.)
- Double Check your settings. (I did that.)
Edit: Moved topic from XP to the more appropriate forum. ~ Animal
Edited by Animal, 13 July 2010 - 01:03 PM.