I am running Windows Vista Home Edition. I use Google Chrome as a browser.
The first indication of a problem came up in the system tray where an icon came up that looks like the Norton Antivirus shield. (I don't have Norton on this laptop). A pop up window came up stemming from this icon that says
"Windows Security Alert. Windows reports that computer is infected. Antivirus software helps to protect your computer against viruses and other security threats. Click here for the scan your computer. Your system might be at risk now."
The few grammatical errors were a clue. Then a window popped up with the name "Antivir Solution Pro" and looked like it was performing a scan. When trying to close, it asks "Are you sure ? Your PC will not be protected against spyware." 2 choices below, "Yes, continue unprotected" and "No, purchase full version"
When closing the pop up window that looks like the program another window pops up with "Antivirus software alert" again with the fake looking shield logo.
I attempted to surf over to Trend Micro's Housecall to beging a scan. I am unable to surf to any website that may be of any assistance, cannot go to google and security windows pop up saying that chrome is infected. There is another window that popped up in the lower right corner with the little fake shield logo that says:
"Antivirus software alert
INFILTRATION ALERT Virus Attack
Your computer is being attacked by an internet virus. It could be a password-stealing attack, a trogan - dropper or similar.
Attack from:22.214.171.124, port 4703
Attacked port: 29484
Do you want block this attack ?
Again grammar errors indicate it is part of the problem.
When going to Internet Explorer to surf for a solution, it limits access there and continues to try to open windows to places like "porn.com" "viagra.com" "porn.org" "adult.com" etc. By this time I had right clicked and pulled the computer offline and began looking for a solution on another computer.
Additionally, the error message that comes up in Google Chrome says, "Internet Explorer Warning" - "visiting this web site may harm your computer!"
Interesting since it is chrome and not IE.
The links on that page point to "http://antiviractive.com/purchase?pgid=4&r=57.5]http://antiviractive.com/purchase?pgid=4&r=57.5"
I have not tried to restart the system yet and would like direction as to which way to go with this problem. The laptop is equipped with a DVD drive if I need to install a file or to run something from a disk. I have not tried this yet.
Thanks in advance for the help. I have logged onto this website before under a different user name and had great success. I just couldn't remember the password I had used and I believe it goes to an old email address. I'd be happy to provide my previous user name, old email address, etc so I can log back in on that account.
Edited by raceace, 13 July 2010 - 10:02 AM.