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Problem with ATL.DLL


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#1 Clint_Tech

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Posted 12 July 2010 - 02:48 PM

Ok so, first i could not access any management console snap-ins. I discovered it was because the file ATL.DLL was missing. I restore the file where it belongs and I can once again access MMC, Services, Event Viewer....etc. But, when I restart the computer something or somehow the ATL.DLL file isn't there anymore. I don' t know what is going on. I have scanned with Avast, MalwareBytes, SuperAntiSpyware and have ran ComboFix (which is a great program btw). Any kind of help will be appreciated.

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#2 coxchris

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Posted 12 July 2010 - 03:48 PM

ComboFix requires a train professional to supervise. and its very advance cleaning software

This is http://www.dll-files.com/dllindex/dll-files.shtml?atl download it and replace the file in its original spot

If that doesn't work please respond to this thread

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#3 cryptodan

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Posted 12 July 2010 - 04:30 PM

I would highly recommend following this guide: SFC.exe

Taking files from other sites online is just begging for an infection.

#4 Clint_Tech

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Posted 13 July 2010 - 08:55 AM

well i didnt replace the file from a website, I replaced it from a UBCD, so I know it isn't infected

Edited by Clint_Tech, 13 July 2010 - 08:58 AM.


#5 coxchris

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Posted 13 July 2010 - 09:19 AM

I would highly recommend following this guide: SFC.exe

Taking files from other sites online is just begging for an infection.


I am sorry for suggesting that. Its what I been doing for a while even my former Head of IT did it but now i know

Cleint_Tim

Please run that command in administrative command prompt

Sfc /scannow

when it gets ready It may required the i86 folder to replace the missing dll file and transfer to the appropriate directory

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#6 Clint_Tech

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Posted 13 July 2010 - 10:55 AM

Ok, so yesterday i installed windows installer 3.1 and it seemed to fix it.....but today i continued doing some updates and after reboot i had an error say it was missing again... i am going to finish all the updates and I will let you know what happens

#7 Clint_Tech

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Posted 14 July 2010 - 10:55 AM

I have finshed all of the Updates except for a couple that keep installing......but the atl.dll file keeps disappearing after reboot. I will try the sfc /scannow again and see what happens

#8 Clint_Tech

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Posted 14 July 2010 - 12:01 PM

I would highly recommend following this guide: SFC.exe

Taking files from other sites online is just begging for an infection.


I am sorry for suggesting that. Its what I been doing for a while even my former Head of IT did it but now i know

Cleint_Tim

Please run that command in administrative command prompt

Sfc /scannow

when it gets ready It may required the i86 folder to replace the missing dll file and transfer to the appropriate directory


I ran Sfc /scannow, it didn't replace the atl.dll file.

#9 cryptodan

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Posted 14 July 2010 - 12:54 PM

try running a chkdsk /f and see if it finds any errors. It make take a while depending on the size of the drive and how many errors it finds.

#10 coxchris

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Posted 14 July 2010 - 11:04 PM

when running that command chdsk c: /f

It will tell you to reboot and it go into the GUI state and it will run that tool there are 5 stages to that tool it might take 1 hour or more to complete

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#11 Clint_Tech

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Posted 15 July 2010 - 09:26 AM

try running a chkdsk /f and see if it finds any errors. It make take a while depending on the size of the drive and how many errors it finds.


Didn't work anyone have any other suggestions?

#12 cryptodan

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Posted 15 July 2010 - 12:48 PM

You are probably infected with some malware.

#13 boopme

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Posted 15 July 2010 - 01:00 PM

Most likely a Kernel infection.. anyway dest to get a DDS log.
Please go here....
Preparation Guide ,do steps 6 - 9.

Create a DDS log and post it in the new topic explained in step 9,which is here Virus, Trojan, Spyware, and Malware Removal Logs and not in this topic,thanks.
If Gmer won't run,skip it and move on.
Let me know if that went well.
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#14 Clint_Tech

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Posted 15 July 2010 - 04:40 PM

Most likely a Kernel infection.. anyway dest to get a DDS log.
Please go here....
Preparation Guide ,do steps 6 - 9.

Create a DDS log and post it in the new topic explained in step 9,which is here Virus, Trojan, Spyware, and Malware Removal Logs and not in this topic,thanks.
If Gmer won't run,skip it and move on.
Let me know if that went well.


Ok i have posted my DDS Log, I will post my GMER log tomorrow because it is still running and i leave soon. DDS Log

#15 hamluis

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Posted 15 July 2010 - 06:02 PM

Now that you have initiated a thread in one of our malware forums, I am closing this thread to avoid confusion and misinterpretation.

I have included the data from your initial post here in your thread in the Malware Removal Logs forum.

This is important: Do not create any additional posts to your thread...when you go to add any other logs you want to add, just edit your current post and include the new attachment (or post the text within the current post in MRL). This will prevent BC Staff from assuming that someone is already working on your threads and keep your thread on the list of threads which need a response by one of our Malware Team personnel. Thanks :thumbsup:.

Louis

Edited by hamluis, 15 July 2010 - 06:05 PM.





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