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infected, problems, redirecting, windows xp home sp3

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#1 Kenny24


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Posted 11 July 2010 - 10:24 PM

well i know i know lol....dont download things that you shouldnt. it all started with adobe (man they are expensive lol) i had downloaded the photoshop cs4 a long time ago and had a keygen...no problems with that, so i was like well they released the new cs5 and the cs5 master collection and i downloaded the master collection and searched and searched for a keygen and never found one because i dont go to sites that mcafee marks as red. i let my guard down and wanted the software so bad because i edit a lot of footage for skateboarding and use after effects and premiere, that i went to a site that was untrusted. well i opened the file and mcafee instantly notified me of a trojan and a dns changer, well i went to dani web and went through there list of things to remove it and posted my logs but had no success so they told me to come here. originally i had gone into the registry and found some things that didnt look right and deleted them and ended a bunch of processes that i had looked up and my computer started running better but i rebooted and i started getting redirected a lot in firefox. i think i removed the virus but idk about the redirecting. i am a complete noob when it comes to getting deep into the heart of a computer. i know my ways around the computer in and out and through every folder but dont know how to read logs and pinpoint problems. im a diy type of person but i hate to admit defeat but...i have been defeated on this one. would someone be kind enough to run me through a process to find out what is wrong?. thank you, Kenny. believe me when i say, once this is fixed if it can be, i will buy the software rather thatn used cracked stuff. cracked software is great but comes with problems. better get ready to save up almost 2k lol

Edited by Orange Blossom, 12 July 2010 - 05:17 PM.
Move to AII as no logs posted and prep. guide not followed. ~ OB

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#2 Animal


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Posted 14 July 2010 - 05:57 PM

Now that your log is properly posted, here, you should NOT make further changes to your computer (install/uninstall programs, use special fix tools, delete files, edit the registry, etc) unless advised by a Malware Removal Team member, nor should you continue to ask for help elsewhere. Doing so can result in system changes which may not show it the logs you already posted. Further, any modifications you make on your own may cause confusion for the helper assisting you and could complicate the malware removal process which would extend the time it takes to clean your computer.

From this point on the Malware Removal Team should be the only members that you take advice from, until they have verified your log as clean.

Please be patient. It may take a while to get a response because the Malware Removal Team members are very busy working logs posted before yours. They are volunteers who will help you out as soon as possible. Once you have made your post and are waiting, please DO NOT make another reply until it has been responded to by a member of the Malware Removal Team. Generally the staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response there will be 1 reply. A team member, looking for a new log to work may assume another Malware Removal Team member is already assisting you and not open the thread to respond.

To avoid confusion, I am closing this topic.

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