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Accidently clicked popup while surfing. all programs are terminated before launched


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7 replies to this topic

#1 Slib

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Posted 11 July 2010 - 09:29 PM

Hello
I recently by accident clicked a popup when my computer was going slow. I am using windows vista home premium 32 bit on a vaio laptop. Anyway so 5 minutes after, I notice my omputer slowing down. I try to play a video using media player and notice the picture is gone. I then decide to restart my computer. ANd bam. nothing works anymore. After I enter my password to login i getthe message explorer.exe has been terminated...so here is a black screen. i try CAD to access taskmgr.exe but it also terminates as soon as I press CAD. then i wait for a while, and all other startup programs terminate before they start. I cant access anyhting and the black screen is still there.

I'm thinking I have a virus of some kind and decide to reboot in safemode. It is from safemode i am currently working with my computer. I have recently followed the advice shown from this link http://forums.majorgeeks.com/showthread.php?t=35407 . and am going through the process of the various malware items. but i figured if it doesnt work i might as well seek help elsewhere, maybe someone already has had this problem? and also i am a little uneasy about trusting the first site with guidelines about what to do, especially since im getting popups fromt eh first program Superantispyware XD.

So i checked this site and found several people having similar problems, but i havent see a post with anyone unable to do anything at all in normal mode, hence I am in need of helpå.
I have checckedthe event viewer and have the logs from the second I got this. but I must admit it doesnt make much sense to me.

I am using agnitum outpost firewall. however, it wont work in safe mode (drivers wont load) and seeing as i cant do anything in normal mode it is quite useless at the moment.

anyway there ya have it. i have no idea what virus this is or can be, seeing as agnitum outpost didnt catch it when it happened. i can post the event viewer logs from the moment it happened if that helps.

im quite tired now as ivre spent a long time on this and its now 5 am so im going to bed. if something doesnt make sense, and im sure it wont, just ask me what i meant i am too tired to check trhough what i have just written right now.
thanks
nic

Edited by Slib, 11 July 2010 - 09:40 PM.


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#2 MrBruce1959

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Posted 11 July 2010 - 09:59 PM

Sounds to me like your files with the .exe extension are being terminated by a trojan.

The popup as you speak of must have had an .exe in the script of the page.

Try downloading MalwareBytes and see if you can get it to scan your computer.

http://www.malwarebytes.org/

Bleepingcomputer has one of the greatest teams of professionals whose primary purpose is help people who have computer problems like yourself.

You've come to the right web site to get help. :thumbsup:

Good luck.

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#3 boopme

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Posted 11 July 2010 - 10:27 PM

Thank you MrBruce1959. I am moving this from Vista to the Am I Infected forum.

Please post that MBAM scan log.
The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
Copy and paste the contents of that report in your next reply. Be sure to post the complete log to include the top portion which shows MBAM's database version and your operating system.
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#4 Slib

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Posted 13 July 2010 - 06:10 PM

Hello!
Thanks for the fast replies. I have done everything on teh site but still have the same problem. My computer works in safemode thoygh, but as soon as I try normal mode something terminates all my programs. I'll post the log here!
Thanks!
Nicolas



Here is the MBAm log:

Malwarebytes' Anti-Malware 1.46
www.malwarebytes.org

Database version: 4305

Windows 6.0.6002 Service Pack 2 (Safe Mode)
Internet Explorer 8.0.6001.18928

2010-07-12 17:18:53
mbam-log-2010-07-12 (17-18-53).txt

Scan type: Quick scan
Objects scanned: 129251
Time elapsed: 5 minute(s), 11 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 1
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{1d4db7d2-6ec9-47a3-bd87-1e41684e07bb} (Adware.MyWebSearch) -> Quarantined and deleted successfully.

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

#5 Slib

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Posted 13 July 2010 - 06:13 PM

I suspected a trojan at first as well. But after having run these programs and all of them deleting clearing whatever problems they can find, and I still cant log on to my computer in normal mode, I am getting worried^^
I have surfed the net trying to find similar problems. I have seen some that slightly resemble my problem, but all of them were solved doing what I just did.
Thanks
Nic

#6 boopme

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Posted 13 July 2010 - 08:47 PM

I suggest we post a DDS and GMER log to be certain nothing is hidden.
Have you tried a Repair... you may want to read thru this first.

How to automatically repair Windows Vista using Startup Repair




Please go here....
Preparation Guide ,do steps 6 - 9.

Create a DDS log and post it in the new topic explained in step 9,which is here Virus, Trojan, Spyware, and Malware Removal Logs and not in this topic,thanks.
If Gmer won't run,skip it and move on.
Let me know if that went well.
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#7 Slib

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Posted 17 July 2010 - 07:17 PM

I did that, both worked fine. I have no idea what I am infected with though so I just wrote the same topic as here.
Thanks
Nic

#8 boopme

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Posted 17 July 2010 - 07:46 PM

That's fine.
Now that your log is properly posted, you should NOT make further changes to your computer (install/uninstall programs, use special fix tools, delete files, edit the registry, etc) unless advised by a Malware Removal Team member, nor should you continue to ask for help elsewhere. Doing so can result in system changes which may not show it the log you already posted. Further, any modifications you make on your own may cause confusion for the helper assisting you and could complicate the malware removal process which would extend the time it takes to clean your computer.

From this point on the Malware Removal Team should be the only members that you take advice from, until they have verified your log as clean.

Please be patient. It may take a while to get a response because the Malware Removal Team members are very busy working logs posted before yours. They are volunteers who will help you out as soon as possible. Once you have made your post and are waiting, please DO NOT make another reply until it has been responded to by a member of the Malware Removal Team. Generally the staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response there will be 1 reply. A team member, looking for a new log to work may assume another HJT Team member is already assisting you and not open the thread to respond.

To avoid confusion, I am closing this topic.
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