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My computer runs slow


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1 reply to this topic

#1 reneeharper

reneeharper

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  • Local time:01:42 PM

Posted 11 July 2010 - 09:24 PM

UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT

DDS (Ver_10-03-17.01)

Microsoft Windows XP Professional
Boot Device: \Device\HarddiskVolume1
Install Date: 4/24/2009 3:00:40 PM
System Uptime: 7/11/2010 8:47:01 AM (12 hours ago)

Motherboard: | | K7S41GX
Processor: AMD Sempron™ 2200+ | Socket-A | 1512/166mhz

==== Disk Partitions =========================

A: is Removable
C: is FIXED (NTFS) - 38 GiB total, 26.865 GiB free.
D: is CDROM ()
E: is CDROM ()
F: is Removable

==== Disabled Device Manager Items =============

==== System Restore Points ===================

RP295: 5/4/2010 4:47:44 PM - System Checkpoint
RP296: 5/5/2010 4:24:21 PM - Avg Update
RP297: 5/6/2010 6:42:59 PM - System Checkpoint
RP298: 5/8/2010 11:52:44 AM - System Checkpoint
RP299: 5/9/2010 7:34:05 PM - System Checkpoint
RP300: 5/10/2010 8:46:49 PM - System Checkpoint
RP301: 5/12/2010 9:43:32 PM - Software Distribution Service 3.0
RP302: 5/14/2010 12:09:32 PM - System Checkpoint
RP303: 5/15/2010 1:12:39 PM - System Checkpoint
RP304: 5/16/2010 1:52:03 PM - System Checkpoint
RP305: 5/17/2010 6:32:36 PM - System Checkpoint
RP306: 5/18/2010 6:35:35 PM - System Checkpoint
RP307: 5/19/2010 9:02:45 PM - System Checkpoint
RP308: 5/20/2010 9:17:23 PM - System Checkpoint
RP309: 5/21/2010 4:38:39 PM - Installed QuickTime
RP310: 5/23/2010 9:44:57 AM - System Checkpoint
RP311: 5/24/2010 4:26:54 PM - System Checkpoint
RP312: 5/25/2010 6:34:19 PM - System Checkpoint
RP313: 5/26/2010 9:32:02 AM - Software Distribution Service 3.0
RP314: 5/27/2010 9:36:23 AM - System Checkpoint
RP315: 5/28/2010 10:07:10 AM - System Checkpoint
RP316: 5/29/2010 1:25:32 PM - System Checkpoint
RP317: 5/30/2010 3:29:34 PM - System Checkpoint
RP318: 5/31/2010 5:23:59 PM - System Checkpoint
RP319: 6/1/2010 7:16:16 PM - System Checkpoint
RP320: 6/2/2010 8:47:00 AM - Avg Update
RP321: 6/3/2010 9:25:15 AM - System Checkpoint
RP322: 6/4/2010 10:49:58 AM - System Checkpoint
RP323: 6/5/2010 11:18:08 AM - System Checkpoint
RP324: 6/6/2010 11:38:13 AM - System Checkpoint
RP325: 6/7/2010 4:18:25 PM - System Checkpoint
RP326: 6/8/2010 7:31:09 PM - System Checkpoint
RP327: 6/9/2010 8:07:58 PM - System Checkpoint
RP328: 6/9/2010 9:06:40 PM - Software Distribution Service 3.0
RP329: 6/11/2010 3:31:35 PM - System Checkpoint
RP330: 6/11/2010 6:30:12 PM - Removed Nero 7 Essentials
RP331: 6/12/2010 7:34:44 PM - System Checkpoint
RP332: 6/14/2010 1:55:14 PM - System Checkpoint
RP333: 6/15/2010 2:59:10 PM - System Checkpoint
RP334: 6/17/2010 8:56:04 AM - System Checkpoint
RP335: 6/18/2010 10:47:32 AM - System Checkpoint
RP336: 6/19/2010 11:22:58 AM - System Checkpoint
RP337: 6/20/2010 5:11:21 PM - System Checkpoint
RP338: 6/21/2010 6:08:24 PM - System Checkpoint
RP339: 6/22/2010 7:02:48 PM - System Checkpoint
RP340: 6/23/2010 8:45:50 PM - System Checkpoint
RP341: 6/25/2010 11:47:56 AM - Avg Update
RP342: 6/26/2010 1:28:32 PM - System Checkpoint
RP343: 6/27/2010 1:50:33 PM - System Checkpoint
RP344: 6/28/2010 6:23:07 PM - System Checkpoint
RP345: 6/29/2010 7:08:04 PM - System Checkpoint
RP346: 6/29/2010 7:57:55 PM - Installed Compatibility Pack for the 2007 Office system
RP347: 7/1/2010 8:28:10 AM - System Checkpoint
RP348: 7/2/2010 10:59:28 AM - System Checkpoint
RP349: 7/3/2010 5:32:50 PM - System Checkpoint
RP350: 7/4/2010 6:44:58 PM - System Checkpoint
RP351: 7/6/2010 9:51:01 AM - System Checkpoint
RP352: 7/7/2010 2:38:04 PM - System Checkpoint
RP353: 7/8/2010 3:58:40 PM - System Checkpoint
RP354: 7/9/2010 4:17:13 PM - System Checkpoint
RP355: 7/10/2010 5:03:43 PM - System Checkpoint
RP356: 7/11/2010 5:45:12 PM - System Checkpoint

==== Installed Programs ======================

32 Bit HP CIO Components Installer
Adobe Flash Player 10 ActiveX
Adobe Flash Player 10 Plugin
Adobe Reader 9.3.3
AIO_Scan
Apple Application Support
Apple Software Update
AVG Free 9.0
Belkin Setup and Router Monitor
BufferChm
C-Media WDM Audio Driver
C5200
C5200_doccd
c5200_Help
Compatibility Pack for the 2007 Office system
Copy
CustomerResearchQFolder
Destination Component
DeviceDiscovery
DeviceManagementQFolder
DocProc
DocProcQFolder
eSupportQFolder
Fax
Greeting Card Factory Express Workshop
Hotfix for Windows Media Format 11 SDK (KB929399)
Hotfix for Windows Media Player 11 (KB939683)
Hotfix for Windows XP (KB952287)
Hotfix for Windows XP (KB970653-v3)
Hotfix for Windows XP (KB976098-v2)
Hotfix for Windows XP (KB979306)
Hotfix for Windows XP (KB981793)
HP Customer Participation Program 9.0
HP Imaging Device Functions 9.0
HP OCR Software 9.0
HP Photosmart All-In-One Software 9.0
HP Photosmart Essential 2.01
HP Photosmart Essential2.01
HP Product Assistant
HP Solution Center 9.0
HP Update
HPProductAssistant
HPSSupply
IncrediMail
IncrediMail 2.0
Magentic
MarketResearch
McAfee Security Scan Plus
Microsoft Compression Client Pack 1.0 for Windows XP
Microsoft Internationalized Domain Names Mitigation APIs
Microsoft National Language Support Downlevel APIs
Microsoft Office Professional Edition 2003
Microsoft User-Mode Driver Framework Feature Pack 1.0
Microsoft Visual C++ 2005 Redistributable
Motorola SM56 Speakerphone Modem
MSXML 4.0 SP2 (KB954430)
MSXML 4.0 SP2 (KB973688)
MyHeritage Family Tree Builder
neroxml
PanoStandAlone
PhotoMail Maker
PS_AIO_02_ProductContext
PS_AIO_02_Software
PS_AIO_02_Software_min
PSSWCORE
QuickTime
Scan
Security Update for Windows Internet Explorer 7 (KB938127-v2)
Security Update for Windows Internet Explorer 7 (KB963027)
Security Update for Windows Internet Explorer 8 (KB969897)
Security Update for Windows Internet Explorer 8 (KB971961)
Security Update for Windows Internet Explorer 8 (KB972260)
Security Update for Windows Internet Explorer 8 (KB974455)
Security Update for Windows Internet Explorer 8 (KB976325)
Security Update for Windows Internet Explorer 8 (KB978207)
Security Update for Windows Internet Explorer 8 (KB981332)
Security Update for Windows Internet Explorer 8 (KB982381)
Security Update for Windows Media Player (KB952069)
Security Update for Windows Media Player (KB954155)
Security Update for Windows Media Player (KB968816)
Security Update for Windows Media Player (KB973540)
Security Update for Windows Media Player (KB978695)
Security Update for Windows Media Player 11 (KB954154)
Security Update for Windows XP (KB923561)
Security Update for Windows XP (KB923689)
Security Update for Windows XP (KB923789)
Security Update for Windows XP (KB938464-v2)
Security Update for Windows XP (KB941569)
Security Update for Windows XP (KB946648)
Security Update for Windows XP (KB950760)
Security Update for Windows XP (KB950762)
Security Update for Windows XP (KB950974)
Security Update for Windows XP (KB951066)
Security Update for Windows XP (KB951376-v2)
Security Update for Windows XP (KB951748)
Security Update for Windows XP (KB952004)
Security Update for Windows XP (KB952954)
Security Update for Windows XP (KB954459)
Security Update for Windows XP (KB954600)
Security Update for Windows XP (KB955069)
Security Update for Windows XP (KB956572)
Security Update for Windows XP (KB956744)
Security Update for Windows XP (KB956802)
Security Update for Windows XP (KB956803)
Security Update for Windows XP (KB956844)
Security Update for Windows XP (KB957097)
Security Update for Windows XP (KB958644)
Security Update for Windows XP (KB958687)
Security Update for Windows XP (KB958690)
Security Update for Windows XP (KB958869)
Security Update for Windows XP (KB959426)
Security Update for Windows XP (KB960225)
Security Update for Windows XP (KB960715)
Security Update for Windows XP (KB960803)
Security Update for Windows XP (KB960859)
Security Update for Windows XP (KB961371)
Security Update for Windows XP (KB961373)
Security Update for Windows XP (KB961501)
Security Update for Windows XP (KB963027)
Security Update for Windows XP (KB968537)
Security Update for Windows XP (KB969059)
Security Update for Windows XP (KB969898)
Security Update for Windows XP (KB969947)
Security Update for Windows XP (KB970238)
Security Update for Windows XP (KB970430)
Security Update for Windows XP (KB971468)
Security Update for Windows XP (KB971486)
Security Update for Windows XP (KB971557)
Security Update for Windows XP (KB971633)
Security Update for Windows XP (KB971657)
Security Update for Windows XP (KB972270)
Security Update for Windows XP (KB973346)
Security Update for Windows XP (KB973354)
Security Update for Windows XP (KB973507)
Security Update for Windows XP (KB973525)
Security Update for Windows XP (KB973869)
Security Update for Windows XP (KB973904)
Security Update for Windows XP (KB974112)
Security Update for Windows XP (KB974318)
Security Update for Windows XP (KB974392)
Security Update for Windows XP (KB974571)
Security Update for Windows XP (KB975025)
Security Update for Windows XP (KB975467)
Security Update for Windows XP (KB975560)
Security Update for Windows XP (KB975561)
Security Update for Windows XP (KB975562)
Security Update for Windows XP (KB975713)
Security Update for Windows XP (KB977165)
Security Update for Windows XP (KB977816)
Security Update for Windows XP (KB977914)
Security Update for Windows XP (KB978037)
Security Update for Windows XP (KB978251)
Security Update for Windows XP (KB978262)
Security Update for Windows XP (KB978338)
Security Update for Windows XP (KB978542)
Security Update for Windows XP (KB978601)
Security Update for Windows XP (KB978706)
Security Update for Windows XP (KB979309)
Security Update for Windows XP (KB979482)
Security Update for Windows XP (KB979559)
Security Update for Windows XP (KB979683)
Security Update for Windows XP (KB980195)
Security Update for Windows XP (KB980218)
Security Update for Windows XP (KB980232)
SolutionCenter
Spelling Dictionaries Support For Adobe Reader 9
Spybot - Search & Destroy
Status
Toolbox
TrayApp
UnloadSupport
Update for Windows Internet Explorer 8 (KB969497)
Update for Windows Internet Explorer 8 (KB976662)
Update for Windows Internet Explorer 8 (KB976749)
Update for Windows Internet Explorer 8 (KB980182)
Update for Windows XP (KB898461)
Update for Windows XP (KB951978)
Update for Windows XP (KB955759)
Update for Windows XP (KB955839)
Update for Windows XP (KB967715)
Update for Windows XP (KB968389)
Update for Windows XP (KB971737)
Update for Windows XP (KB973687)
Update for Windows XP (KB973815)
VideoToolkit01
WebFldrs XP
WebReg
Windows Genuine Advantage Notifications (KB905474)
Windows Genuine Advantage Validation Tool (KB892130)
Windows Internet Explorer 7
Windows Internet Explorer 8
Windows Media Format 11 runtime
Windows Media Player 11
Windows Rights Management Client Backwards Compatibility SP2
Windows Rights Management Client with Service Pack 2
Windows XP Service Pack 3
Zynga Toolbar

==== Event Viewer Messages From Past Week ========

7/6/2010 5:53:37 PM, error: DCOM [10005] - DCOM got error "%1058" attempting to start the service MDM with arguments "" in order to run the server: {0C0A3666-30C9-11D0-8F20-00805F2CD064}
7/6/2010 2:52:01 PM, error: SideBySide [59] - Resolve Partial Assembly failed for Microsoft.VC90.CRT. Reference error message: The referenced assembly is not installed on your system. .
7/6/2010 2:52:01 PM, error: SideBySide [59] - Generate Activation Context failed for C:\Program Files\Belkin\Router Setup and Monitor\imageformats\qsvg4.dll. Reference error message: The operation completed successfully. .
7/6/2010 2:52:01 PM, error: SideBySide [59] - Generate Activation Context failed for C:\Program Files\Belkin\Router Setup and Monitor\imageformats\qjpeg4.dll. Reference error message: The operation completed successfully. .
7/6/2010 2:52:01 PM, error: SideBySide [32] - Dependent Assembly Microsoft.VC90.CRT could not be found and Last Error was The referenced assembly is not installed on your system.
7/11/2010 8:54:54 PM, error: Service Control Manager [7011] - Timeout (30000 milliseconds) waiting for a transaction response from the rpcapd service.

==== End Of File ===========================
DDS (Ver_10-03-17.01) - NTFSx86
Run by Owner at 20:54:13.60 on Sun 07/11/2010
Internet Explorer: 8.0.6001.18702
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.703.94 [GMT -4:00]

AV: AVG Anti-Virus Free *On-access scanning enabled* (Updated) {17DDD097-36FF-435F-9E1B-52D74245D6BF}

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
C:\Program Files\AVG\AVG9\avgchsvx.exe
C:\Program Files\AVG\AVG9\avgrsx.exe
C:\Program Files\AVG\AVG9\avgcsrvx.exe
svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\PROGRA~1\AVG\AVG9\avgtray.exe
C:\Program Files\Belkin\Router Setup and Monitor\BelkinRouterMonitor.exe
C:\WINDOWS\system32\RunDll32.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\IncrediMail\bin\IncMail.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\McAfee Security Scan\2.0.181\SSScheduler.exe
svchost.exe
C:\Program Files\Belkin\Router Setup and Monitor\BelkinService.exe
C:\Program Files\Belkin\Router Setup and Monitor\BelkinSetup.exe
C:\Program Files\AVG\AVG9\avgwdsvc.exe
C:\Program Files\IncrediMail\bin\IMApp.exe
C:\WINDOWS\system32\svchost.exe -k hpdevmgmt
C:\Program Files\Common Files\Motive\McciCMService.exe
C:\WINDOWS\System32\svchost.exe -k HPZ12
C:\WINDOWS\System32\svchost.exe -k HPZ12
C:\Program Files\WinPcap\rpcapd.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\Program Files\AVG\AVG9\avgnsx.exe
C:\Program Files\Belkin\Router Setup and Monitor\ndis_events.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\HP\Digital Imaging\bin\hpqSTE08.exe
C:\Documents and Settings\Owner\Local Settings\Temporary Internet Files\Content.IE5\QU2N1PRP\Autoruns[1]\autoruns.exe
C:\Documents and Settings\Owner\Local Settings\Temporary Internet Files\Content.IE5\U0KNDJC6\dds[1].scr

============== Pseudo HJT Report ===============

uStart Page = hxxp://windstream.net/
mStart Page = hxxp://search.myheritage.com
uURLSearchHooks: AVG Security Toolbar BHO: {a3bc75a2-1f87-4686-aa43-5347d756017c} - c:\program files\avg\avg9\toolbar\IEToolbar.dll
uURLSearchHooks: Zynga Toolbar: {7b13ec3e-999a-4b70-b9cb-2617b8323822} - c:\program files\zynga\tbZyng.dll
uURLSearchHooks: MHURLSearchHook Class: {1c4ab6a5-595f-4e86-b15f-f93cce2bbd48} - c:\program files\family toolbar\tbhelper.dll
BHO: MHTBPos00 Class: {0c37b053-fd68-456a-82e1-d788ee342e6f} - c:\program files\family toolbar\tbcore3.dll
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: AVG Safe Search: {3ca2f312-6f6e-4b53-a66e-4e65e497c8c0} - c:\program files\avg\avg9\avgssie.dll
BHO: Spybot-S&D IE Protection: {53707962-6f74-2d53-2644-206d7942484f} - c:\progra~1\spybot~1\SDHelper.dll
BHO: Zynga Toolbar: {7b13ec3e-999a-4b70-b9cb-2617b8323822} - c:\program files\zynga\tbZyng.dll
BHO: AVG Security Toolbar BHO: {a3bc75a2-1f87-4686-aa43-5347d756017c} - c:\program files\avg\avg9\toolbar\IEToolbar.dll
TB: Family Toolbar: {fd2fd708-1f6f-4b68-b141-c5778f0c19bb} - c:\program files\family toolbar\tbcore3.dll
TB: Zynga Toolbar: {7b13ec3e-999a-4b70-b9cb-2617b8323822} - c:\program files\zynga\tbZyng.dll
TB: AVG Security Toolbar: {ccc7a320-b3ca-4199-b1a6-9f516dd69829} - c:\program files\avg\avg9\toolbar\IEToolbar.dll
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [IncrediMail] c:\program files\incredimail\bin\IncMail.exe /c
uRun: [MSMSGS] "c:\program files\messenger\msmsgs.exe" /background
mRun: [HP Software Update] c:\program files\hp\hp software update\HPWuSchd2.exe
mRun: [Family Tree Builder Update] c:\program files\myheritage\bin\FTBCheckUpdates.exe
mRun: [AVG9_TRAY] c:\progra~1\avg\avg9\avgtray.exe
mRun: [QuickTime Task] "c:\program files\quicktime\qttask.exe" -atboottime
mRun: [InstaLAN] "c:\program files\belkin\router setup and monitor\BelkinRouterMonitor.exe" startup
mRun: [Cmaudio] RunDll32 cmicnfg.cpl,CMICtrlWnd
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 9.0\reader\Reader_sl.exe"
mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\hpdigi~1.lnk - c:\program files\hp\digital imaging\bin\hpqtra08.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\mcafee~1.lnk - c:\program files\mcafee security scan\2.0.181\SSScheduler.exe
IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office11\EXCEL.EXE/3000
IE: Google Sidewiki... - c:\program files\google\google toolbar\component\GoogleToolbarDynamic_mui_en_96D6FF0C6D236BF8.dll/cmsidewiki.html
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~2\office11\REFIEBAR.DLL
IE: {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - {53707962-6F74-2D53-2644-206D7942484F} - c:\progra~1\spybot~1\SDHelper.dll
DPF: Microsoft XML Parser for Java - file:///C:/WINDOWS/Java/classes/xmldso.cab
DPF: {6218F7B5-0D3A-48BA-AE4C-49DCFA63D400} - hxxp://www.myheritage.com/Genoogle/Components/ActiveX/SearchEngineQuery.dll
DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/polarbear/ultrashim.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://download.macromedia.com/pub/shockwave/cabs/flash/swflash5r42.cab
DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
DPF: {E8F628B5-259A-4734-97EE-BA914D7BE941} - hxxp://driveragent.com/files/driveragent.cab
Handler: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - c:\program files\avg\avg9\avgpp.dll
Notify: avgrsstarter - avgrsstx.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
Hosts: 127.0.0.1 www.spywareinfo.com

============= SERVICES / DRIVERS ===============

R1 AvgLdx86;AVG Free AVI Loader Driver x86;c:\windows\system32\drivers\avgldx86.sys [2009-4-24 216200]
R1 AvgMfx86;AVG Free On-access Scanner Minifilter Driver x86;c:\windows\system32\drivers\avgmfx86.sys [2009-4-24 29584]
R1 AvgTdiX;AVG Free8 Network Redirector;c:\windows\system32\drivers\avgtdix.sys [2009-4-24 242896]
R2 avg9wd;AVG Free WatchDog;c:\program files\avg\avg9\avgwdsvc.exe [2010-3-14 308064]
R2 NPF;NetGroup Packet Filter Driver;c:\windows\system32\drivers\npf.sys [2010-6-10 32512]
S3 McComponentHostService;McAfee Security Scan Component Host Service;c:\program files\mcafee security scan\2.0.181\McCHSvc.exe [2010-1-15 227232]

=============== Created Last 30 ================

2010-06-29 23:57:41 0 d-----w- c:\program files\MSECache
2010-06-16 13:28:03 0 d-----w- c:\docume~1\alluse~1\applic~1\PhotoMail
2010-06-16 13:28:00 0 d-----w- c:\program files\PhotoMail Maker

==================== Find3M ====================

2010-07-11 12:53:16 146756 ----a-w- c:\windows\hpoins17.dat
2010-06-02 12:46:51 242896 ----a-w- c:\windows\system32\drivers\avgtdix.sys
2010-05-06 10:41:53 916480 ----a-w- c:\windows\system32\wininet.dll
2010-05-02 05:22:50 1851264 ----a-w- c:\windows\system32\win32k.sys
2010-04-20 05:30:08 285696 ----a-w- c:\windows\system32\atmfd.dll
2010-02-01 21:24:28 32768 -csha-w- c:\windows\temp\cookies\index.dat
2010-02-01 21:24:28 32768 -csha-w- c:\windows\temp\history\history.ie5\index.dat
2010-02-01 21:24:28 49152 -csha-w- c:\windows\temp\temporary internet files\content.ie5\index.dat

============= FINISH: 20:55:57.76 ===============


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#2 thewall

thewall

  • Malware Response Team
  • 6,425 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Florida
  • Local time:01:42 PM

Posted 11 July 2010 - 09:33 PM


Hello renee smile.gif Welcome to the BC HijackThis Log and Analysis forum. I will be assisting you in cleaning up your system.


I ask that you refrain from running tools other than those we suggest while we are cleaning up your computer. The reason for this is so we know what is going on with the machine at any time. Some programs can interfere with others and hamper the recovery process.



In the upper right hand corner of the topic you will see a button called Options. If you click on this in the drop-down menu you can choose Track this topic. By doing this and then choosing Immediate E-Mail notification and then clicking on Proceed you will be advised when we respond the your topic and facilitate the cleaning of your machine.


Please keep in mind that we have a large backlog of users just like yourself waiting to be helped so try to be as timely as possible in your replies. Since we do this on a part-time voluntary basis we are limited on how many logs we can respond to and keep open due to time restraints. If you have to be away or can't answer for some other reason just let me know. Thank you for your understanding.



After 5 days if a topic is not replied to we assume it has been abandoned and it is closed.





I will be closing your other topic and we will work from this one.


We'll start out by running the following. If you have any problems with running it just let me know:



Download Malwarebytes' Anti-Malware to your desktop.
  • Double-click mbam-setup.exe and follow the prompts to install the program.
  • At the end, be sure a checkmark is placed next to the following:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select Perform Quick scan, then click Scan.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Be sure that everything is checked, and click Remove Selected.
  • When completed, a log will open in Notepad. Save it to your desktop.
Note: Malwarebytes' Anti-Malware may require a reboot to complete removals. After a reboot, if required, post that saved log in your next reply.









Note: Please post the log in the reply window and do not make it an attachment. Do this with all subsequent replies unless I ask otherwise.







Thanks,



thewall





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