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Possible infection


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9 replies to this topic

#1 jrizzle

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Posted 11 July 2010 - 02:39 PM

Hi, recently my computer has been acting up (sound disabling, popups, sluggish performance) and I do not know how to fix it. I ran malwarebyte's antimalware and superantispyware but they both came up with nothing. However, the problems are still present. Help please!

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#2 Budapest

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Posted 13 July 2010 - 08:41 PM

Try this:

http://www.bleepingcomputer.com/virus-remo...sing-tdsskiller
The power of accurate observation is commonly called cynicism by those who haven't got it.

—George Bernard Shaw

#3 jrizzle

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Posted 14 July 2010 - 05:28 PM

It said nothing was found

#4 Budapest

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Posted 14 July 2010 - 05:37 PM

Download this file and save it to your desktop:

http://download.bleepingcomputer.com/grinler/rkill.scr

Double-click the file to run it. A command window will open briefly. Then run a quick scan with Malwarebytes. Post the Malwarebytes log.
The power of accurate observation is commonly called cynicism by those who haven't got it.

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#5 jrizzle

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Posted 15 July 2010 - 04:16 PM

MBAM was unable to find anything.




Malwarebytes' Anti-Malware 1.46
www.malwarebytes.org

Database version: 4296

Windows 5.1.2600 Service Pack 2
Internet Explorer 8.0.6001.18702

7/15/2010 2:10:04 AM
mbam-log-2010-07-15 (02-10-04).txt

Scan type: Full scan (C:\|)
Objects scanned: 218141
Time elapsed: 56 minute(s), 40 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

#6 Budapest

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Posted 15 July 2010 - 04:19 PM

Do you use IE, Firefox or another browser? Do the pop-ups occur on all browsers?
The power of accurate observation is commonly called cynicism by those who haven't got it.

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#7 jrizzle

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Posted 15 July 2010 - 08:13 PM

I use Firefox but I'm pretty sure all the pop ups are with IE. I was reading around the forum and I probably have the same malware that others have encoutered where you get "invisible popups" that are just audio and the volume mutes itself every so often. Let me know what I can do to fix it, thanks!

#8 Budapest

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Posted 15 July 2010 - 09:13 PM

In that case see this:

Preparation Guide For Use Before Using Malware Removal Tools and Requesting Help
The power of accurate observation is commonly called cynicism by those who haven't got it.

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#9 jrizzle

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Posted 16 July 2010 - 07:10 PM

Ok I'll do that.

#10 Orange Blossom

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Posted 18 July 2010 - 03:10 PM

Hello,

Now that you have posted a log here: http://www.bleepingcomputer.com/forums/t/332344/help-please/ you should NOT make further changes to your computer (install/uninstall programs, use special fix tools, delete files, edit the registry, etc) unless advised by a MRT Team member, nor should you ask for help elsewhere. Doing so can result in system changes which may not show in the log you already posted. Further, any modifications you make on your own may cause confusion for the helper assisting you and could complicate the malware removal process which would extend the time it takes to clean your computer.

From this point on the MRT Team should be the only members that you take advice from, until they have verified your log as clean.

Please be patient. It may take a while to get a response because the MRT Team members are EXTREMELY busy working logs posted before yours. They are volunteers who will help you out as soon as possible. Once you have made your post and are waiting, please DO NOT make another reply until it has been responded to by a member of the MRT Team. Generally the staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response there will be 1 reply. A team member, looking for a new log to work may assume another MRT Team member is already assisting you and not open the thread to respond.

Please be patient. It may take several days to get a response but your log will be reviewed and answered as soon as possible. I advise checking your topic once a day for responses as the e-mail notification system is unreliable.

To avoid confusion, I am closing this topic. Good luck with your log.

Orange Blossom :thumbsup:
Help us help you. If HelpBot replies, you MUST follow step 1 in its reply so we know you need help.

Orange Blossom

An ounce of prevention is worth a pound of cure

SpywareBlaster, WinPatrol Plus, ESET Smart Security, Malwarebytes' Anti-Malware, NoScript Firefox ext., Norton noscript




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