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How to know if you are hearing the "click of death" on HD?


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#1 TrekByte

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Posted 11 July 2010 - 02:28 PM

Hi,

I recently bought a new Compaq laptop (model #CQ60-615DX) and noticed while I was downloading some files, I heard a clicking noise coming from the hard drive. I researched it online and all the information I could find is that it's the "click of death" which means your hard drive is failing. So, I returned it and got another of the same model. Now this one does the same thing. Mainly when im downloading files. I've never experienced my other laptops hard drive's making this noise. Is this normal? The sound is kinda of like a "tapping" noise and only seems to happen when im downloading files. Its not very loud but you can hear it when its quiet in the room. The hard drive is a toshiba mk2556gsy 250GB @ 7200RPM. I've ran two test (chkdsk and a hard drive diagnostic program) and they both came out fine.

If anyone has any idea, Id appreciate it. Thanks

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#2 MrBruce1959

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Posted 11 July 2010 - 03:59 PM

I have heard this noise before, its the actuator arm which contains the servo heads of the hard drive moving back and forth across the disk surface.

If you are hearing sounds like marbles in a food processor, then you have problems.

Hard drives are not always quite when they are function properly.

Chances are the noises you hear are amplified through the case and appear more of an annoyance if anything.

Bruce.
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#3 Sneakycyber

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Posted 11 July 2010 - 04:14 PM

If it sounds something like this recording I made there is something wrong with the drive.

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#4 hamluis

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Posted 11 July 2010 - 04:18 PM

Run the appropriate diagnostic (long test), if you have any doubts.

Louis

#5 MrBruce1959

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Posted 11 July 2010 - 05:38 PM

If it sounds something like this recording I made there is something wrong with the drive.


LOL was wondering why the person who did this video used a flashlight?

But never the less that was a good example.

I have heard drives make loud grinding noises as well, that's basically the damaged heads digging into the platter.
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#6 TrekByte

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Posted 11 July 2010 - 06:31 PM

Thank you all for your help. It definitely doesnt sound like that hard drive on youtube :thumbsup: Its more of a low tick sound. I have noticed it does it when I am writing to the drive it or when youre accessing the drive and playing a video. Everything else seems to be running smoothly on the laptop. I guess it's just the normal sound the hard drive makes..?




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