Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

Advert virus


  • Please log in to reply
5 replies to this topic

#1 sgomez417

sgomez417

  • Members
  • 9 posts
  • OFFLINE
  •  
  • Local time:07:08 AM

Posted 11 July 2010 - 10:09 AM

Hey,my computers been running fine until today,When i logged on i had no volume and things were running slowly.
The only way the volume started working is by moving the slide on MSN messengers volume,And i have to leave that open to re-adjust it as it randomly cuts.
When the volume is working there are a lot of random clicking noises and commericals [mainly an Airwick commerical] And i can't open add/remove programs as it vanishes
I've tried AVG,Malwarebye and Avast and i'm not sure what to do,any help would be appreciated,Thanks.

Edited by Orange Blossom, 11 July 2010 - 10:32 AM.
Move from XP to AII. ~ OB


BC AdBot (Login to Remove)

 


#2 boopme

boopme

    To Insanity and Beyond


  • Global Moderator
  • 73,199 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:NJ USA
  • Local time:08:08 AM

Posted 11 July 2010 - 11:01 AM

Hello and welcome. we may have a MBR (Master Boot Record)virus.. Lets do this..

I am moving this from XP to the Am I Infected forum..


Next run MBAM (MalwareBytes):

Please download Malwarebytes Anti-Malware (v1.46) and save it to your desktop.
Before you save it rename it to say zztoy.exe


alternate download link 1
alternate download link 2
MBAM may "make changes to your registry" as part of its disinfection routine. If using other security programs that detect registry changes (ie Spybot's Teatimer), they may interfere or alert you. Temporarily disable such programs or permit them to allow the changes.
  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
MBAM will automatically start and you will be asked to update the program before performing a scan.
  • If an update is found, the program will automatically update itself. Press the OK button to close that box and continue.
  • If you encounter any problems while downloading the definition updates, manually download them from here and just double-click on mbam-rules.exe to install.
On the Scanner tab:
  • Make sure the "Perform Quick Scan" option is selected.
  • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
Back at the main Scanner screen:
  • Click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply. Be sure to post the complete log to include the top portion which shows MBAM's database version and your operating system.
  • Exit MBAM when done.
Note: If MBAM encounters a file that is difficult to remove, you will be asked to reboot your computer so MBAM can proceed with the disinfection process. If asked to restart the computer, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware.Next run ATF and SAS: If you cannot access Safe Mode,run in normal ,but let me know.

Note: On Vista, "Windows Temp" is disabled. To empty "Windows Temp" ATF-Cleaner must be "Run as an Administrator".

From your regular user account..
Download Attribune's ATF Cleaner and then SUPERAntiSpyware , Free Home Version. Save both to desktop ..
DO NOT run yet.
Open SUPER from icon and install and Update it
Under Scanner Options make sure the following are checked (leave all others unchecked):
Close browsers before scanning.
Scan for tracking cookies.
Terminate memory threats before quarantining
.
Click the "Close" button to leave the control center screen and exit the program. DO NOT run yet.

Now reboot into Safe Mode: How to enter safe mode(XP)
Using the F8 Method
Restart your computer.
When the machine first starts again it will generally list some equipment that is installed in your machine, amount of memory, hard drives installed etc. At this point you should gently tap the F8 key repeatedly until you are presented with a Windows XP Advanced Options menu.
Select the option for Safe Mode using the arrow keys.
Then press enter on your keyboard to boot into Safe Mode
.

Double-click ATF-Cleaner.exe to run the program.
Under Main "Select Files to Delete" choose: Select All.
Click the Empty Selected button.

If you use Firefox or Opera browser click that browser at the top and choose: Select All
Click the Empty Selected button.
If you would like to keep your saved passwords, please click No at the prompt.
Click Exit on the Main menu to close the program
.

NOW Scan with SUPER
Open from the desktop icon or the program Files list
On the left, make sure you check C:\Fixed Drive.
Perform a Complete scan. After scan,Verify they are all checked.
Click OK on the summary screen to quarantine all found items.
If asked if you want to reboot, click "Yes" and reboot normally.

To retrieve the removal information after reboot, launch SUPERAntispyware again.
Click Preferences, then click the Statistics/Logs tab.
Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
If there are several logs, click the current dated log and press View log.
A text file will open in your default text editor.
Please copy and paste the Scan Log results in your next reply.
Click Close to exit the program.



Please download mbr.exe and save it to the root directory, usually C:\ <- (Important!).
  • Go to Start > Run and type: cmd.exe
  • press Ok.
  • At the command prompt type: c:\mbr.exe >>"C:\mbr.log"
  • press Enter.
  • The process is automatic...a black DOS window will open and quickly disappear. This is normal.
  • A log file named mbr.log will be created and saved to the root of the system drive (usually C:\).
  • Copy and paste the results of the mbr.log in your next reply.
If you have a problem using the command prompt, you can just double-click on mbr.exe to run the tool.

Please ask any needed questions,post logs and Let us know how the PC is running now.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#3 sgomez417

sgomez417
  • Topic Starter

  • Members
  • 9 posts
  • OFFLINE
  •  
  • Local time:07:08 AM

Posted 11 July 2010 - 01:16 PM

Hi,thanks for the help,I've done all the steps and so far it seems like my pc's running far faster,but the one that's causing the commericals/clicking/volume cuts is still here.
Logs are...

Malwarebytes~
Malwarebytes' Anti-Malware 1.46
www.malwarebytes.org

Database version: 4302

Windows 5.1.2600 Service Pack 3
Internet Explorer 8.0.6001.18702

7/11/2010 5:32:31 PM
mbam-log-2010-07-11 (17-32-31).txt

Scan type: Quick scan
Objects scanned: 132734
Time elapsed: 9 minute(s), 7 second(s)

Memory Processes Infected: 1
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 2

Memory Processes Infected:
C:\Program Files\Common Files\0.exe (Trojan.Dropper) -> Unloaded process successfully.

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
C:\Documents and Settings\LocalService\Local Settings\Temporary Internet Files\Content.IE5\OPZ0GTIG\0[1].jpg (Extension.Mismatch) -> Quarantined and deleted successfully.
C:\Program Files\Common Files\0.exe (Trojan.Dropper) -> Quarantined and deleted successfully.




SUPERantispyware log ~
SUPERAntiSpyware Scan Log
http://www.superantispyware.com

Generated 07/11/2010 at 06:43 PM

Application Version : 4.40.1002

Core Rules Database Version : 5182
Trace Rules Database Version: 2994

Scan type : Complete Scan
Total Scan Time : 00:45:23

Memory items scanned : 230
Memory threats detected : 0
Registry items scanned : 6412
Registry threats detected : 0
File items scanned : 20655
File threats detected : 46

Adware.Flash Tracking Cookie
C:\Documents and Settings\Me\Application Data\MACROMEDIA\FLASH PLAYER\#SHAREDOBJECTS\L5Q5KVRR\SERVING-SYS.COM
C:\Documents and Settings\Me\Application Data\MACROMEDIA\FLASH PLAYER\#SHAREDOBJECTS\L5Q5KVRR\ACVS.MEDIAONENETWORK.NET
C:\Documents and Settings\Me\Application Data\MACROMEDIA\FLASH PLAYER\#SHAREDOBJECTS\L5Q5KVRR\BROADCAST.PIXIMEDIA.FR
C:\Documents and Settings\Me\Application Data\MACROMEDIA\FLASH PLAYER\#SHAREDOBJECTS\L5Q5KVRR\IA.MEDIA-IMDB.COM
C:\Documents and Settings\Me\Application Data\MACROMEDIA\FLASH PLAYER\#SHAREDOBJECTS\L5Q5KVRR\IMG-CDN.MEDIAPLEX.COM
C:\Documents and Settings\Me\Application Data\MACROMEDIA\FLASH PLAYER\#SHAREDOBJECTS\L5Q5KVRR\MEDIA1.BREAK.COM
C:\Documents and Settings\Me\Application Data\MACROMEDIA\FLASH PLAYER\#SHAREDOBJECTS\L5Q5KVRR\OBJECTS.TREMORMEDIA.COM
C:\Documents and Settings\Me\Application Data\MACROMEDIA\FLASH PLAYER\#SHAREDOBJECTS\L5Q5KVRR\ADSERVER.BEGGARSPROMO.COM
C:\Documents and Settings\Me\Application Data\MACROMEDIA\FLASH PLAYER\#SHAREDOBJECTS\L5Q5KVRR\S0.2MDN.NET
C:\Documents and Settings\Me\Application Data\MACROMEDIA\FLASH PLAYER\#SHAREDOBJECTS\L5Q5KVRR\STATIC.2MDN.NET
C:\Documents and Settings\Me\Application Data\MACROMEDIA\FLASH PLAYER\#SHAREDOBJECTS\L5Q5KVRR\SECURE-US.IMRWORLDWIDE.COM

Adware.Tracking Cookie
acvs.mediaonenetwork.net [ C:\Documents and Settings\Me\Application Data\Macromedia\Flash Player\#SharedObjects\L5Q5KVRR ]
adserver.beggarspromo.com [ C:\Documents and Settings\Me\Application Data\Macromedia\Flash Player\#SharedObjects\L5Q5KVRR ]
broadcast.piximedia.fr [ C:\Documents and Settings\Me\Application Data\Macromedia\Flash Player\#SharedObjects\L5Q5KVRR ]
cdn2.themis-media.com [ C:\Documents and Settings\Me\Application Data\Macromedia\Flash Player\#SharedObjects\L5Q5KVRR ]
cdn4.specificclick.net [ C:\Documents and Settings\Me\Application Data\Macromedia\Flash Player\#SharedObjects\L5Q5KVRR ]
cdn5.specificclick.net [ C:\Documents and Settings\Me\Application Data\Macromedia\Flash Player\#SharedObjects\L5Q5KVRR ]
cloud.video.unrulymedia.com [ C:\Documents and Settings\Me\Application Data\Macromedia\Flash Player\#SharedObjects\L5Q5KVRR ]
gw.callingbanners.com [ C:\Documents and Settings\Me\Application Data\Macromedia\Flash Player\#SharedObjects\L5Q5KVRR ]
ia.media-imdb.com [ C:\Documents and Settings\Me\Application Data\Macromedia\Flash Player\#SharedObjects\L5Q5KVRR ]
img-cdn.mediaplex.com [ C:\Documents and Settings\Me\Application Data\Macromedia\Flash Player\#SharedObjects\L5Q5KVRR ]
media.mtvnservices.com [ C:\Documents and Settings\Me\Application Data\Macromedia\Flash Player\#SharedObjects\L5Q5KVRR ]
media.scanscout.com [ C:\Documents and Settings\Me\Application Data\Macromedia\Flash Player\#SharedObjects\L5Q5KVRR ]
media1.break.com [ C:\Documents and Settings\Me\Application Data\Macromedia\Flash Player\#SharedObjects\L5Q5KVRR ]
objects.tremormedia.com [ C:\Documents and Settings\Me\Application Data\Macromedia\Flash Player\#SharedObjects\L5Q5KVRR ]
s0.2mdn.net [ C:\Documents and Settings\Me\Application Data\Macromedia\Flash Player\#SharedObjects\L5Q5KVRR ]
secure-us.imrworldwide.com [ C:\Documents and Settings\Me\Application Data\Macromedia\Flash Player\#SharedObjects\L5Q5KVRR ]
serving-sys.com [ C:\Documents and Settings\Me\Application Data\Macromedia\Flash Player\#SharedObjects\L5Q5KVRR ]
stat.easydate.biz [ C:\Documents and Settings\Me\Application Data\Macromedia\Flash Player\#SharedObjects\L5Q5KVRR ]
static.2mdn.net [ C:\Documents and Settings\Me\Application Data\Macromedia\Flash Player\#SharedObjects\L5Q5KVRR ]


And all i could get from the mbr in C is

Stealth MBR rootkit/Mebroot/Sinowal detector 0.3.7 by Gmer, http://www.gmer.net

device: opened successfully
user: error reading MBR
kernel: MBR read successfully

Thank you for your help so far.

#4 boopme

boopme

    To Insanity and Beyond


  • Global Moderator
  • 73,199 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:NJ USA
  • Local time:08:08 AM

Posted 11 July 2010 - 08:58 PM

This looks like a new piece of malware called Bootkit Whistler. This is a piece of malware that alters the Master Boot Record of your Harddisk. Once it's done that it can facilitate all kinds of malware.

To confirm this, do the following:

In case you don't have an archive extracter installed already:
Please download 7zip and install the program on your computer (we need this program in order to be able to unzip the tool that can delete Bootkit Whistler).

When 7zip is succesfully installed, please download bootkit_remover.rar and save the file to your desktop.

Right click on the file and select "extract/unzip here".

This will create two readme files and remover.exe on your desktop.
Double click on remover.exe; a command window will open. Please copy/paste the text under "MBR Status" and post that in your next reply.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#5 sgomez417

sgomez417
  • Topic Starter

  • Members
  • 9 posts
  • OFFLINE
  •  
  • Local time:07:08 AM

Posted 12 July 2010 - 04:08 AM

MBR Status
Unknown boot code

Edited by sgomez417, 12 July 2010 - 04:10 AM.


#6 boopme

boopme

    To Insanity and Beyond


  • Global Moderator
  • 73,199 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:NJ USA
  • Local time:08:08 AM

Posted 12 July 2010 - 01:41 PM

Looks like a rootkit that needs proper removal.
We need a deeper look. Please go here....
Preparation Guide ,do steps 6 - 9.

Create a DDS log and post it in the new topic explained in step 9,which is here Virus, Trojan, Spyware, and Malware Removal Logs and not in this topic,thanks.
If Gmer won't run,skip it and move on.
Let me know if that went well.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook




0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users