Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

AVG reports Win32/Patched.DX virus/rootkit/malware


  • This topic is locked This topic is locked
10 replies to this topic

#1 Tom Mark

Tom Mark

  • Members
  • 5 posts
  • OFFLINE
  •  
  • Local time:02:57 PM

Posted 11 July 2010 - 09:12 AM

My wife's laptop is using AVG for protection. She noticed that has been very slow lately and sometimes it redirects her browser requests (GMail and searches) to other pages.

Eventually the popup with the message "Generic host process for win32 services has encountered a problem and needs to close". If you click the "Do not send" button, then it seems that the Start bar font, etc changes and the computer becomes unusable. I suspected this message is a fake.

I scanned the computer with AVG in windows safe mode and it reported that the "AFD.sys" is infected with the "Win32/Patched.DX" virus and it cannot be removed.

I performed the prerequisite steps for posting a help topic. THANK YOU, THANK YOU, Thank You for any help in removing this!

Here is the DDS.txt log and the other files Attach.txt and ark.txt are attached:

DDS (Ver_10-03-17.01) - NTFSx86
Run by Tom at 23:45:15.78 on Sat 07/10/2010
Internet Explorer: 7.0.5730.11
Microsoft Windows XP Home Edition 5.1.2600.2.1252.1.1033.18.1150.592 [GMT -5:00]

AV: AVG Anti-Virus Free *On-access scanning enabled* (Updated) {17DDD097-36FF-435F-9E1B-52D74245D6BF}
FW: Norton Internet Worm Protection *disabled* {990F9400-4CEE-43EA-A83A-D013ADD8EA6E}

============== Running Processes ===============

C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
svchost.exe
svchost.exe
C:\WINDOWS\system32\spoolsv.exe
svchost.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\WINDOWS\system32\MsPMSPSv.exe
C:\Program Files\Hewlett-Packard\Shared\hpqwmiex.exe
C:\PROGRA~1\AVG\AVG8\avgrsx.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\wuauclt.exe
C:\WINDOWS\system32\taskmgr.exe
C:\WINDOWS\System32\svchost.exe -k HTTPFilter
C:\WINDOWS\system32\rundll32.exe
C:\Program Files\Malwarebytes' Anti-Malware\mbam.exe
C:\WINDOWS\system32\dwwin.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\Documents and Settings\Tom.LAPTOP\Desktop\dds.scr

============== Pseudo HJT Report ===============

uStart Page = hxxp://www.webkinz.com/us_en/
uSearch Bar = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iesearch&locale=EN_US&c=Q106&bd=presario&pf=laptop
uInternet Settings,ProxyOverride = *.local
BHO: AcroIEHlprObj Class: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\adobe\acrobat 6.0\reader\activex\AcroIEHelper.dll
BHO: AVG Safe Search: {3ca2f312-6f6e-4b53-a66e-4e65e497c8c0} - c:\program files\avg\avg8\avgssie.dll
BHO: Spybot-S&D IE Protection: {53707962-6f74-2d53-2644-206d7942484f} - c:\progra~1\spybot~1\SDHelper.dll
BHO: SSVHelper Class: {761497bb-d6f0-462c-b6eb-d4daf1d92d43} - c:\program files\java\jre6\bin\ssv.dll
BHO: Catcher Class: {adecbed6-0366-4377-a739-e69dfba04663} - c:\program files\moyea\flv downloader\MoyeaCth.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
TB: {C4069E3A-68F1-403E-B40E-20066696354B} - No File
TB: {2318C2B1-4965-11D4-9B18-009027A5CD4F} - No File
uRun: [Google Update] "c:\documents and settings\tom.laptop\local settings\application data\google\update\GoogleUpdate.exe" /c
mRun: [UserFaultCheck] %systemroot%\system32\dumprep 0 -u
mRunOnce: [Malwarebytes' Anti-Malware] c:\program files\malwarebytes' anti-malware\mbamgui.exe /install /silent
StartupFolder: c:\docume~1\tom~1.lap\startm~1\programs\startup\micros~1.lnk - c:\program files\microsoft office\office\OSA9.EXE
IE: Add to Google Photos Screensa&ver - c:\windows\system32\GPhotos.scr/200
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - {CAFEEFAC-0016-0000-0018-ABCDEFFEDCBC} - c:\program files\java\jre6\bin\npjpi160_18.dll
IE: {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - {53707962-6F74-2D53-2644-206D7942484F} - c:\progra~1\spybot~1\SDHelper.dll
DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} - hxxp://update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1151032110796
DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} - hxxp://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1167428458515
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_18-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0000-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0003-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_03-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0018-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_18-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_18-windows-i586.cab
Handler: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - c:\program files\avg\avg8\avgpp.dll
Notify: AtiExtEvent - Ati2evxx.dll
Notify: avgrsstarter - avgrsstx.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll

================= FIREFOX ===================

FF - ProfilePath - c:\docume~1\tom~1.lap\applic~1\mozilla\firefox\profiles\rsxmb0xs.default\
FF - prefs.js: browser.startup.homepage - hxxp://www.cnn.com/
FF - component: c:\documents and settings\tom.laptop\application data\mozilla\firefox\profiles\rsxmb0xs.default\extensions\twitternotifier@naan.net\platform\winnt\components\nsTwitterFoxSign.dll
FF - plugin: c:\documents and settings\tom.laptop\application data\move networks\plugins\npqmp071503000010.dll
FF - plugin: c:\documents and settings\tom.laptop\local settings\application data\google\update\1.2.183.29\npGoogleOneClick8.dll
FF - plugin: c:\program files\google\picasa3\npPicasa3.dll
FF - HiddenExtension: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\microsoft.net\framework\v3.5\windows presentation foundation\dotnetassistantextension\
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0000-ABCDEFFEDCBA}
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0003-ABCDEFFEDCBA}
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0018-ABCDEFFEDCBA}

---- FIREFOX POLICIES ----
c:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl.allow_unrestricted_renego_everywhere__temporarily_available_pref", true);
c:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl.renego_unrestricted_hosts", "");
c:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl.treat_unsafe_negotiation_as_broken", false);
c:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl.require_safe_negotiation", false);
c:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl3.rsa_seed_sha", true);
c:\program files\mozilla firefox\defaults\pref\firefox-branding.js - pref("app.update.url.manual", "http://www.firefox.com");

============= SERVICES / DRIVERS ===============

R1 AvgLdx86;AVG AVI Loader Driver x86;c:\windows\system32\drivers\avgldx86.sys [2008-5-30 335240]
R1 AvgMfx86;AVG On-access Scanner Minifilter Driver x86;c:\windows\system32\drivers\avgmfx86.sys [2008-5-30 27784]
R2 avg8wd;AVG8 WatchDog;c:\progra~1\avg\avg8\avgwdsvc.exe [2008-5-30 297752]
R3 HSFHWATI;HSFHWATI;c:\windows\system32\drivers\HSFHWATI.sys [2004-12-15 200192]
R3 MBAMSwissArmy;MBAMSwissArmy;c:\windows\system32\drivers\mbamswissarmy.sys [2010-7-10 38224]
S3 aawservice;Ad-Aware 2007 Service;c:\program files\lavasoft\ad-aware 2007\aawservice.exe [2007-8-27 566616]

=============== Created Last 30 ================

2010-07-11 04:22:09 0 d-----w- c:\docume~1\tom~1.lap\applic~1\Malwarebytes
2010-07-11 04:21:54 38224 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2010-07-11 04:21:52 20952 ----a-w- c:\windows\system32\drivers\mbam.sys
2010-07-11 04:21:52 0 d-----w- c:\docume~1\alluse~1\applic~1\Malwarebytes
2010-07-11 04:21:51 0 d-----w- c:\program files\Malwarebytes' Anti-Malware
2010-07-11 03:53:28 237552 ----a-w- c:\windows\system32\tpuninst.exe
2010-07-11 03:53:11 0 d-----w- c:\program files\Windows Update Remover

==================== Find3M ====================

2010-06-03 02:41:44 3600384 ----a-w- c:\windows\system32\GPhotos.scr
2010-05-04 12:39:27 70656 ------w- c:\windows\system32\dllcache\ie4uinit.exe
2010-05-04 12:39:27 13824 ------w- c:\windows\system32\dllcache\ieudinit.exe
2010-05-02 05:56:34 1850880 ----a-w- c:\windows\system32\win32k.sys
2010-05-02 05:56:34 1850880 ------w- c:\windows\system32\dllcache\win32k.sys
2010-04-20 05:51:20 285696 ----a-w- c:\windows\system32\atmfd.dll
2010-04-20 05:51:20 285696 ------w- c:\windows\system32\dllcache\atmfd.dll
2010-04-16 11:43:25 634656 ------w- c:\windows\system32\dllcache\iexplore.exe
2010-04-16 11:43:23 161792 ------w- c:\windows\system32\dllcache\ieakui.dll
2006-06-22 04:04:23 22 --sha-w- c:\windows\sminst\HPCD.sys

============= FINISH: 23:47:01.70 ===============

Attached Files



BC AdBot (Login to Remove)

 


#2 km2357

km2357

  • Malware Response Team
  • 1,784 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:California
  • Local time:12:57 PM

Posted 14 July 2010 - 01:24 PM

Hello and welcome to Bleeping Computer.

My name is km2357 and I will be helping you to remove any infection(s) that you may have.

I will be giving you a series of instructions that need to be followed in the order in which I give them to you.

If for any reason you do not understand an instruction or are just unsure then please do not guess, simply post back with your questions/concerns and we will go through it again.

Please do not start another thread or topic, I will assist you at this thread until we solve your problems.

Lastly the fix may take several attempts and my replies may take some time but I will stick with it if you do the same.

Sorry for the delay in replying, the forum is very busy. If you still need help, please do the following:

1. Rerun DDS. Post the fresh DDS and Attach.txt logs in your next post/reply. No need to attach Attach.txt, just post it normally.

2. Run GMER again as well and post the fresh GMER log, do not attach it.


Use multiple posts if you can't fit everything into one post.

MalWare Removal University Master

Member of ASAP
unite_Invision.png


#3 Tom Mark

Tom Mark
  • Topic Starter

  • Members
  • 5 posts
  • OFFLINE
  •  
  • Local time:02:57 PM

Posted 14 July 2010 - 01:56 PM

Hello km2357,

Thank You for helping me. I have not booted up that computer since the last time I ran DDS and GMER. I am responding from another laptop I have. Please let me know if you still need me to run DDS and GMER again. Otherwise, please let me know what my next steps should be.

Thanks again,
Tom

#4 km2357

km2357

  • Malware Response Team
  • 1,784 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:California
  • Local time:12:57 PM

Posted 14 July 2010 - 08:57 PM

Since you haven't booted up the infected computer since you last ran DDS and GMER, then there's no need for you to run rerun those programs.

We can continue on with fixing the computer. smile.gif



Step # 1: Download and Run ComboFix

We will begin with ComboFix.exe. Please visit this webpage for download links, and instructions for running the tool:

http://www.bleepingcomputer.com/combofix/how-to-use-combofix

*Ensure you have disabled all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

* IMPORTANT !!! Save ComboFix.exe to your Desktop

When finished, it shall produce a log for you. Please post C:\ComboFix.txt in your next reply.

MalWare Removal University Master

Member of ASAP
unite_Invision.png


#5 Tom Mark

Tom Mark
  • Topic Starter

  • Members
  • 5 posts
  • OFFLINE
  •  
  • Local time:02:57 PM

Posted 15 July 2010 - 01:24 AM

Hello km2357,

I ran Comboxfix and it seems to have removed the rootkit. I attached the Combofix.log file. Please tell me what my next steps are.

Thank you,
Tom


ComboFix 10-07-14.02 - Tom 07/15/2010 0:59.1.1 - x86
Microsoft Windows XP Home Edition 5.1.2600.2.1252.1.1033.18.1150.734 [GMT -5:00]
Running from: c:\documents and settings\Tom.LAPTOP\Desktop\ComboFix1.exe
AV: AVG Anti-Virus Free *On-access scanning disabled* (Updated) {17DDD097-36FF-435F-9E1B-52D74245D6BF}
FW: Norton Internet Worm Protection *disabled* {990F9400-4CEE-43EA-A83A-D013ADD8EA6E}
.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.

c:\windows\system32\_000111_.tmp.dll
c:\windows\system32\drivers\etc\lmhosts
c:\windows\xpsp1hfm.log
D:\Autorun.inf

Infected copy of c:\windows\system32\drivers\afd.sys was found and disinfected
Restored copy from - Kitty had a snack tongue.gif
.
((((((((((((((((((((((((( Files Created from 2010-06-15 to 2010-07-15 )))))))))))))))))))))))))))))))
.

2010-07-11 04:22 . 2010-07-11 04:22 -------- d-----w- c:\documents and settings\Tom.LAPTOP\Application Data\Malwarebytes
2010-07-11 04:21 . 2010-04-29 20:39 38224 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2010-07-11 04:21 . 2010-07-11 04:21 -------- d-----w- c:\documents and settings\All Users\Application Data\Malwarebytes
2010-07-11 04:21 . 2010-04-29 20:39 20952 ----a-w- c:\windows\system32\drivers\mbam.sys
2010-07-11 04:21 . 2010-07-11 04:21 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware
2010-07-11 03:53 . 2007-05-09 06:10 237552 ----a-w- c:\windows\system32\tpuninst.exe
2010-07-11 03:53 . 2010-07-11 03:53 -------- d-----w- c:\program files\Windows Update Remover

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2010-07-06 01:32 . 2009-03-14 21:41 -------- d-----w- c:\documents and settings\All Users\Application Data\Fisher-Price
2010-07-06 01:15 . 2006-07-20 03:36 -------- d-----w- c:\program files\Common Files\Real
2010-07-06 01:10 . 2007-10-08 00:05 -------- d-----w- c:\documents and settings\Tom.LAPTOP\Application Data\Move Networks
2010-07-06 01:07 . 2007-01-25 01:56 -------- d-----w- c:\program files\iTunesKeys
2010-07-06 00:40 . 2006-01-18 09:24 -------- d-----w- c:\program files\Java
2010-06-30 02:46 . 2006-06-23 03:21 -------- d-----w- c:\documents and settings\Tom.LAPTOP\Application Data\AdobeUM
2010-06-09 19:40 . 2007-02-17 02:06 664 ----a-w- c:\windows\system32\d3d9caps.dat
2010-06-03 02:41 . 2010-06-03 02:41 3600384 ----a-w- c:\windows\system32\GPhotos.scr
2010-05-26 13:29 . 2010-05-26 13:28 -------- d-----w- c:\program files\iTunes
2010-05-26 13:29 . 2010-05-26 13:28 -------- d-----w- c:\documents and settings\All Users\Application Data\{429CAD59-35B1-4DBC-BB6D-1DB246563521}
2010-05-26 13:28 . 2010-05-26 13:28 -------- d-----w- c:\program files\iPod
2010-05-26 13:28 . 2007-07-10 18:48 -------- d-----w- c:\program files\Common Files\Apple
2010-05-26 13:20 . 2007-07-10 18:51 -------- d-----w- c:\program files\QuickTime
2010-05-26 13:14 . 2010-05-26 13:14 -------- d-----w- c:\program files\Bonjour
2010-05-26 13:10 . 2010-05-26 13:10 73000 ----a-w- c:\documents and settings\All Users\Application Data\Apple Computer\Installer Cache\iTunes 9.1.1.12\SetupAdmin.exe
2010-05-04 17:20 . 2004-08-04 08:00 832512 ----a-w- c:\windows\system32\wininet.dll
2010-05-04 17:20 . 2004-08-04 08:00 78336 ----a-w- c:\windows\system32\ieencode.dll
2010-05-04 17:20 . 2004-08-04 08:00 17408 ----a-w- c:\windows\system32\corpol.dll
2010-05-02 05:56 . 2004-08-04 08:00 1850880 ----a-w- c:\windows\system32\win32k.sys
2010-04-20 05:51 . 2004-08-04 08:00 285696 ----a-w- c:\windows\system32\atmfd.dll
2006-06-22 04:04 . 2006-06-22 04:04 22 --sha-w- c:\windows\SMINST\HPCD.sys
.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"Google Update"="c:\documents and settings\Tom.LAPTOP\Local Settings\Application Data\Google\Update\GoogleUpdate.exe" [2010-03-15 135664]

c:\documents and settings\Tom.LAPTOP\Start Menu\Programs\Startup\
Microsoft Office.lnk - c:\program files\Microsoft Office\Office\OSA9.EXE [2000-1-21 65588]

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\avgrsstarter]
2009-08-22 13:35 11952 ----a-w- c:\windows\system32\avgrsstx.dll

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\aawservice]
@="Service"

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Wisdom-soft ScreenHunter 5.1 Free]
0 [X]

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Monitor]
2009-11-10 16:14 443728 ----a-w- c:\program files\LeapFrog\LeapFrog Connect\Monitor.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\SynTPLpr]
2005-02-02 12:12 102492 ----a-w- c:\program files\Synaptics\SynTP\SynTPLpr.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\services]
"gusvc"=3 (0x3)
"LightScribeService"=2 (0x2)
"LeapFrog Connect Device Service"=2 (0x2)

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecFirewall]
"DisableMonitoring"=dword:00000001

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile]
"EnableFirewall"= 0 (0x0)

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"c:\\WINDOWS\\system32\\sessmgr.exe"=
"c:\\WINDOWS\\system32\\javaw.exe"=
"%windir%\\Network Diagnostic\\xpnetdiag.exe"=
"c:\\Program Files\\Java\\jdk1.6.0_01\\bin\\java.exe"=
"c:\\Program Files\\Java\\jdk1.6.0_01\\bin\\javaw.exe"=
"c:\\Program Files\\QuickTime\\QuickTimePlayer.exe"=
"c:\\Program Files\\EA SPORTS\\Madden NFL 07\\Updater.exe"=
"c:\\Program Files\\AVG\\AVG8\\avgupd.exe"=
"c:\\Program Files\\UltraVNC\\vncviewer.exe"=
"c:\\Program Files\\Bonjour\\mDNSResponder.exe"=
"c:\\Program Files\\iTunes\\iTunes.exe"=

R1 AvgLdx86;AVG AVI Loader Driver x86;c:\windows\system32\drivers\avgldx86.sys [5/30/2008 1:39 PM 335240]
R2 avg8wd;AVG8 WatchDog;c:\progra~1\AVG\AVG8\avgwdsvc.exe [5/30/2008 1:39 PM 297752]
R3 HSFHWATI;HSFHWATI;c:\windows\system32\drivers\HSFHWATI.sys [12/15/2004 10:18 AM 200192]
.
Contents of the 'Scheduled Tasks' folder

2010-06-02 c:\windows\Tasks\AppleSoftwareUpdate.job
- c:\program files\Apple Software Update\SoftwareUpdate.exe [2008-07-30 17:34]

2010-07-05 c:\windows\Tasks\GoogleUpdateTaskUserS-1-5-21-1318837327-2551988165-2291005758-1006Core.job
- c:\documents and settings\Tom.LAPTOP\Local Settings\Application Data\Google\Update\GoogleUpdate.exe [2010-03-15 00:37]

2010-07-11 c:\windows\Tasks\GoogleUpdateTaskUserS-1-5-21-1318837327-2551988165-2291005758-1006UA.job
- c:\documents and settings\Tom.LAPTOP\Local Settings\Application Data\Google\Update\GoogleUpdate.exe [2010-03-15 00:37]
.
.
------- Supplementary Scan -------
.
uStart Page = hxxp://www.webkinz.com/us_en/
uInternet Settings,ProxyOverride = *.local
IE: Add to Google Photos Screensa&ver - c:\windows\system32\GPhotos.scr/200
FF - ProfilePath - c:\documents and settings\Tom.LAPTOP\Application Data\Mozilla\Firefox\Profiles\rsxmb0xs.default\
FF - prefs.js: browser.startup.homepage - hxxp://www.cnn.com/
FF - component: c:\documents and settings\Tom.LAPTOP\Application Data\Mozilla\Firefox\Profiles\rsxmb0xs.default\extensions\twitternotifier@naan.net\platform\WINNT\components\nsTwitterFoxSign.dll
FF - plugin: c:\documents and settings\Tom.LAPTOP\Local Settings\Application Data\Google\Update\1.2.183.29\npGoogleOneClick8.dll
FF - plugin: c:\program files\Google\Picasa3\npPicasa3.dll
FF - HiddenExtension: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\Microsoft.NET\Framework\v3.5\Windows Presentation Foundation\DotNetAssistantExtension\

---- FIREFOX POLICIES ----
c:\program files\Mozilla Firefox\greprefs\security-prefs.js - pref("security.ssl.allow_unrestricted_renego_everywhere__temporarily_available_pref", true);
c:\program files\Mozilla Firefox\greprefs\security-prefs.js - pref("security.ssl.renego_unrestricted_hosts", "");
c:\program files\Mozilla Firefox\greprefs\security-prefs.js - pref("security.ssl.treat_unsafe_negotiation_as_broken", false);
c:\program files\Mozilla Firefox\greprefs\security-prefs.js - pref("security.ssl.require_safe_negotiation", false);
.
- - - - ORPHANS REMOVED - - - -

SafeBoot-AVG Anti-Spyware Driver
SafeBoot-AVG Anti-Spyware Guard
MSConfigStartUp-DACSMiniApp - c:\program files\Fisher-Price\DACS\MiniApp\DACSMiniApp.exe
MSConfigStartUp-SynTPEnh - c:\program files\Synaptics\SynTP\SynTPEnh.exe
MSConfigStartUp-SynTPStart - c:\program files\Synaptics\SynTP\SynTPStart.exe
AddRemove-Money2006b - c:\program files\Microsoft Money 2006\MNYCoreFiles\Setup\uninst.exe



**************************************************************************

catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2010-07-15 01:06
Windows 5.1.2600 Service Pack 2 NTFS

scanning hidden processes ...

scanning hidden autostart entries ...

scanning hidden files ...

scan completed successfully
hidden files: 0

**************************************************************************
.
--------------------- DLLs Loaded Under Running Processes ---------------------

- - - - - - - > 'winlogon.exe'(712)
c:\windows\system32\Ati2evxx.dll
.
Completion time: 2010-07-15 01:08:36
ComboFix-quarantined-files.txt 2010-07-15 06:08

Pre-Run: 12,492,414,976 bytes free
Post-Run: 12,791,070,720 bytes free

WindowsXP-KB310994-SP2-Home-BootDisk-ENU.exe
[boot loader]
timeout=2
default=multi(0)disk(0)rdisk(0)partition(1)\WINDOWS
[operating systems]
c:\cmdcons\BOOTSECT.DAT="Microsoft Windows Recovery Console" /cmdcons
multi(0)disk(0)rdisk(0)partition(1)\WINDOWS="Microsoft Windows XP Home Edition" /noexecute=optin /fastdetect

- - End Of File - - 768A2B44C8B93BC9F113EA8A5933F797

Attached Files


Edited by km2357, 15 July 2010 - 01:19 PM.
Pasted in user's ComboFix Log


#6 km2357

km2357

  • Malware Response Team
  • 1,784 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:California
  • Local time:12:57 PM

Posted 15 July 2010 - 01:24 PM

Hi Tom. smile.gif

I edited in your ComboFix Log into your previous post. From now on, please do not attach the logs I ask for, just post them normally. I'll let you know if I need a log to be attached.

Thanks. smile.gif



Step # 1 Update Java

Your Java is out of date. Older versions have vulnerabilities that malware can use to infect your system.

Please follow these steps to remove older version Java components and update.

Updating Java:
  • Download the latest version of Java Runtime Environment (JRE) 6u21.
  • Click on the link to download Windows Offline Installation and save to your desktop. Do NOT use the Sun Download Manager.
  • Close any programs you may have running - especially your web browser.
  • Go to Start > Control Panel double-click on Add/Remove programs and remove all older versions of Java.
  • Remove the following old versions of Java:

  • Java™ SE Runtime Environment 6

    Java™ 6 Update 3

    Java™ 6 Update 18


  • Click the Remove or Change/Remove button.
  • Repeat as many times as necessary to remove each Java versions.
  • Reboot your computer once all Java components are removed.
  • From your desktop double-click on the download to install the newest version.



Step # 2: Download and Run ATF Cleaner
Download ATF (Atribune Temp File) Cleanerę by Atribune to your desktop.

Double-click ATF Cleaner.exe to open it.

Under Main choose:
Windows Temp
Current User Temp
All Users Temp
Temporary Internet Files
Prefetch
Java Cache

*The other boxes are optional*
Then click the Empty Selected button.

Firefox:
Click Firefox at the top and choose: Select All
Click the Empty Selected button.
NOTE: If you would like to keep your saved passwords, please click NO at the prompt.

Opera:
Click Opera at the top and choose: Select All
Click the Empty Selected button.
NOTE: If you would like to keep your saved passwords, please click NO at the prompt.

Click Exit on the Main menu to close the program.



Step # 3 Run Malwarebytes' Anti-Malware
  • Launch Malwarebytes' Anti-Malware.
  • Before running a scan, click the Update tab, next click Check for Updates to download any updates, if available.
  • Next click the Scanner tab and select Perform Quick Scan, then click Scan.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Be sure that everything is checked, and click Remove Selected.
  • When completed, a log will open in Notepad. Please save it to a convenient location.
  • You can also access the log by doing the following:
  • Click on the Malwarebytes' Anti-Malware icon to launch the program.
  • Click on the Logs tab.
  • Click on the log at the bottom of those listed to highlight it.
  • Click Open.


In your next post/reply, I need to see the following:

1. The MalwareBytes' Log
2. A fresh DDS Log

MalWare Removal University Master

Member of ASAP
unite_Invision.png


#7 Tom Mark

Tom Mark
  • Topic Starter

  • Members
  • 5 posts
  • OFFLINE
  •  
  • Local time:02:57 PM

Posted 15 July 2010 - 11:08 PM

I did all the steps. Here are the logs. Thank you!

MalwareBytes:

Malwarebytes' Anti-Malware 1.46
www.malwarebytes.org

Database version: 4317

Windows 5.1.2600 Service Pack 2
Internet Explorer 7.0.5730.11

7/15/2010 10:02:38 PM
mbam-log-2010-07-15 (22-02-38).txt

Scan type: Quick scan
Objects scanned: 142720
Time elapsed: 12 minute(s), 16 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)




DDS.txt



DDS (Ver_10-03-17.01) - NTFSx86
Run by Tom at 22:44:23.81 on Thu 07/15/2010
Internet Explorer: 7.0.5730.11 BrowserJavaVersion: 1.6.0_21
Microsoft Windows XP Home Edition 5.1.2600.2.1252.1.1033.18.1150.694 [GMT -5:00]

AV: AVG Anti-Virus Free *On-access scanning enabled* (Updated) {17DDD097-36FF-435F-9E1B-52D74245D6BF}
FW: Norton Internet Worm Protection *disabled* {990F9400-4CEE-43EA-A83A-D013ADD8EA6E}

============== Running Processes ===============

C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:\WINDOWS\system32\spoolsv.exe
svchost.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\WINDOWS\system32\MsPMSPSv.exe
C:\Program Files\Hewlett-Packard\Shared\hpqwmiex.exe
C:\PROGRA~1\AVG\AVG8\avgrsx.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\WINDOWS\system32\wuauclt.exe
C:\WINDOWS\System32\svchost.exe -k HTTPFilter
C:\Documents and Settings\Tom.LAPTOP\Desktop\dds.scr

============== Pseudo HJT Report ===============

uStart Page = hxxp://www.webkinz.com/us_en/
uInternet Settings,ProxyOverride = *.local
BHO: AcroIEHlprObj Class: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\adobe\acrobat 6.0\reader\activex\AcroIEHelper.dll
BHO: AVG Safe Search: {3ca2f312-6f6e-4b53-a66e-4e65e497c8c0} - c:\program files\avg\avg8\avgssie.dll
BHO: Spybot-S&D IE Protection: {53707962-6f74-2d53-2644-206d7942484f} - c:\progra~1\spybot~1\SDHelper.dll
BHO: Catcher Class: {adecbed6-0366-4377-a739-e69dfba04663} - c:\program files\moyea\flv downloader\MoyeaCth.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
TB: {C4069E3A-68F1-403E-B40E-20066696354B} - No File
TB: {2318C2B1-4965-11D4-9B18-009027A5CD4F} - No File
uRun: [Google Update] "c:\documents and settings\tom.laptop\local settings\application data\google\update\GoogleUpdate.exe" /c
mRun: [SunJavaUpdateSched] "c:\program files\common files\java\java update\jusched.exe"
StartupFolder: c:\docume~1\tom~1.lap\startm~1\programs\startup\micros~1.lnk - c:\program files\microsoft office\office\OSA9.EXE
IE: Add to Google Photos Screensa&ver - c:\windows\system32\GPhotos.scr/200
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - {53707962-6F74-2D53-2644-206D7942484F} - c:\progra~1\spybot~1\SDHelper.dll
DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} - hxxp://update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1151032110796
DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} - hxxp://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1167428458515
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_21-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0021-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_21-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_21-windows-i586.cab
Handler: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - c:\program files\avg\avg8\avgpp.dll
Notify: AtiExtEvent - Ati2evxx.dll
Notify: avgrsstarter - avgrsstx.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll

================= FIREFOX ===================

FF - ProfilePath - c:\docume~1\tom~1.lap\applic~1\mozilla\firefox\profiles\rsxmb0xs.default\
FF - prefs.js: browser.startup.homepage - hxxp://www.cnn.com/
FF - plugin: c:\documents and settings\tom.laptop\local settings\application data\google\update\1.2.183.29\npGoogleOneClick8.dll
FF - plugin: c:\program files\google\picasa3\npPicasa3.dll
FF - plugin: c:\program files\java\jre6\bin\new_plugin\npdeployJava1.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npdeployJava1.dll
FF - HiddenExtension: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\microsoft.net\framework\v3.5\windows presentation foundation\dotnetassistantextension\
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0021-ABCDEFFEDCBA}

---- FIREFOX POLICIES ----
c:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl.allow_unrestricted_renego_everywhere__temporarily_available_pref", true);
c:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl.renego_unrestricted_hosts", "");
c:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl.treat_unsafe_negotiation_as_broken", false);
c:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl.require_safe_negotiation", false);
c:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl3.rsa_seed_sha", true);
c:\program files\mozilla firefox\defaults\pref\firefox-branding.js - pref("app.update.url.manual", "http://www.firefox.com");

============= SERVICES / DRIVERS ===============

R1 AvgLdx86;AVG AVI Loader Driver x86;c:\windows\system32\drivers\avgldx86.sys [2008-5-30 335240]
R1 AvgMfx86;AVG On-access Scanner Minifilter Driver x86;c:\windows\system32\drivers\avgmfx86.sys [2008-5-30 27784]
R2 avg8wd;AVG8 WatchDog;c:\progra~1\avg\avg8\avgwdsvc.exe [2008-5-30 297752]
R3 HSFHWATI;HSFHWATI;c:\windows\system32\drivers\HSFHWATI.sys [2004-12-15 200192]
S3 aawservice;Ad-Aware 2007 Service;c:\program files\lavasoft\ad-aware 2007\aawservice.exe [2007-8-27 566616]

=============== Created Last 30 ================

2010-07-16 02:37:39 73728 ----a-w- c:\windows\system32\javacpl.cpl
2010-07-16 02:37:39 423656 ----a-w- c:\windows\system32\deployJava1.dll
2010-07-15 05:49:39 0 d-sha-r- C:\cmdcons
2010-07-15 05:43:56 77312 ----a-w- c:\windows\MBR.exe
2010-07-15 05:43:55 98816 ----a-w- c:\windows\sed.exe
2010-07-15 05:43:55 256512 ----a-w- c:\windows\PEV.exe
2010-07-15 05:43:55 161792 ----a-w- c:\windows\SWREG.exe
2010-07-11 04:22:09 0 d-----w- c:\docume~1\tom~1.lap\applic~1\Malwarebytes
2010-07-11 04:21:54 38224 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2010-07-11 04:21:52 20952 ----a-w- c:\windows\system32\drivers\mbam.sys
2010-07-11 04:21:52 0 d-----w- c:\docume~1\alluse~1\applic~1\Malwarebytes
2010-07-11 04:21:51 0 d-----w- c:\program files\Malwarebytes' Anti-Malware
2010-07-11 03:53:28 237552 ----a-w- c:\windows\system32\tpuninst.exe
2010-07-11 03:53:11 0 d-----w- c:\program files\Windows Update Remover

==================== Find3M ====================

2010-06-03 02:41:44 3600384 ----a-w- c:\windows\system32\GPhotos.scr
2010-05-04 12:39:27 70656 ------w- c:\windows\system32\dllcache\ie4uinit.exe
2010-05-04 12:39:27 13824 ------w- c:\windows\system32\dllcache\ieudinit.exe
2010-05-02 05:56:34 1850880 ----a-w- c:\windows\system32\win32k.sys
2010-05-02 05:56:34 1850880 ------w- c:\windows\system32\dllcache\win32k.sys
2010-04-20 05:51:20 285696 ----a-w- c:\windows\system32\atmfd.dll
2010-04-20 05:51:20 285696 ------w- c:\windows\system32\dllcache\atmfd.dll
2006-06-22 04:04:23 22 --sha-w- c:\windows\sminst\HPCD.sys

============= FINISH: 22:45:33.12 ===============



#8 km2357

km2357

  • Malware Response Team
  • 1,784 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:California
  • Local time:12:57 PM

Posted 16 July 2010 - 01:46 PM

Both the DDS and MBAM logs look good. smile.gif


Step # 1 Update Adobe Acrobat Reader

There is a newer version of Adobe Acrobat Reader available. (See Note below)
  • First, go to Add/Remove Programs and uninstall Adobe Reader 6.0.1.
  • Please go to this link Adobe Acrobat Reader Download Link
  • On the right Untick Adobe Phototshop Album Starter Edition if you do not wish to include this in the installation.
  • Click the Continue button
  • Click Run, and click Run again
  • Next click the Install Now button and follow the on screen prompts

Note: Adobe 9.3.3 is a large program and if you prefer a smaller program you can get Foxit 4.0.0 instead from http://www.foxitsoftware.com/downloads/index.php

If you decide to install Foxit 4.0.0 instead of Adobe, do the following during Foxit's Setup/Installation process:

Uncheck the following boxes:

I accept the License Terms and want to install Foxit Toolbar

Make Ask.com my default search

Create desktop, quick launch and start menu icon to eBay



Step # 2: Run Kaspersky Online Scan

Please go to Kaspersky website and perform an online antivirus scan.
  1. Read through the requirements and privacy statement and click on Accept button.
  2. It will start downloading and installing the scanner and virus definitions. You will be prompted to install an application from Kaspersky. Click Run.
  3. When the downloads have finished, click on Settings.
  4. Make sure these boxes are checked (ticked). If they are not, please tick them and click on the Save button:
      Spyware, Adware, Dialers, and other potentially dangerous programs
      Archives
      Mail databases
  5. Click on My Computer under Scan.
  6. Once the scan is complete, it will display the results. Click on View Scan Report.
  7. You will see a list of infected items there. Click on Save Report As....
  8. Save this report to a convenient place. Change the Files of type to Text file (.txt) before clicking on the Save button.
  9. Please post this log in your next reply.


In your next post/reply, I need to see the following:

1. Kaspersky Log
2. How is the computer doing, any problems?

MalWare Removal University Master

Member of ASAP
unite_Invision.png


#9 Tom Mark

Tom Mark
  • Topic Starter

  • Members
  • 5 posts
  • OFFLINE
  •  
  • Local time:02:57 PM

Posted 18 July 2010 - 11:28 AM

Hello KM2357,

Sorry for the delay in responding.. I did all the steps. The computer seems better. Here is the Kapersky scan log. It looks clear to me except that I have to delete some stuff. Please advise.

Thanks,
Tom


--------------------------------------------------------------------------------
KASPERSKY ONLINE SCANNER 7.0: scan report
Sunday, July 18, 2010
Operating system: Microsoft Windows XP Home Edition Service Pack 2 (build 2600)
Kaspersky Online Scanner version: 7.0.26.13
Last database update: Sunday, July 18, 2010 02:39:14
Records in database: 4230320
--------------------------------------------------------------------------------

Scan settings:
scan using the following database: extended
Scan archives: yes
Scan e-mail databases: yes

Scan area - My Computer:
C:\
D:\
E:\

Scan statistics:
Objects scanned: 69610
Threats found: 2
Infected objects found: 3
Suspicious objects found: 0
Scan duration: 02:33:35


File name / Threat / Threats count
C:\Program Files\UltraVNC\vncviewer.exe Infected: not-a-virus:RemoteAdmin.Win32.WinVNC.1102 1
C:\Qoobox\Quarantine\C\WINDOWS\system32\Drivers\afd.sys.vir Infected: Rootkit.Win32.TDSS.ap 1
C:\System Volume Information\_restore{D5341F9C-33F7-43CF-8BD2-1AE937C9BA1B}\RP1\A0000042.sys Infected: Rootkit.Win32.TDSS.ap 1

Selected area has been scanned.


#10 km2357

km2357

  • Malware Response Team
  • 1,784 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:California
  • Local time:12:57 PM

Posted 18 July 2010 - 12:08 PM

Good to hear that the computer is running better. thumbup2.gif

Kaspersky found a file in the Qoobox folder which is where ComboFix keeps its quarantined files. I'll show you how to remove ComboFix in this post. Kaspersky also found an infected System Restore point. It is harmless where it is, I'll show you how to remove it and set a new, clean one in this post as well.


Regarding this line in Kaspersky:

QUOTE
C:\Program Files\UltraVNC\vncviewer.exe Infected: not-a-virus:RemoteAdmin.Win32.WinVNC.1102 1


Did you knowingly/willingly install UltraVNC v1.0.2, a remote access tool on the computer? If you did, then everything is fine. If you didn't, then uninstall UltraVNC v1.0.2. The program itself is fine, but if used by the wrong people (i.e. a hacker) it can be malicious.


If there are no more problems, then you're good to go.


Since your computer looks to be clean, now would be a good time to upgrade to Windows XP SP3. To do that, go to Windows Update and download and install SP3. Once that is done, reboot your computer and go back to Windows Update and download all the critical updates listed. Reboot once they are installed and repeat until there are no more critical updates left to download.


You can delete the following off of your computer:

DDS.scr
The two DDS Logs
GMER.zip
GMER.exe
The GMER Log



To remove ComboFix, do the following:

Go to Start > Run - type in ComboFix /Uninstall & click OK


Empty your Recycle Bin.


You have an old version of SpyBot S&D that needs to be uninstalled:

Spybot - Search & Destroy 1.5.2.20


Please take the time to read my All Clean Post.

Please follow these simple steps in order to keep your computer clean and secure:

This is a good time to clear your existing system restore points and establish a new clean restore point
  • Go to Start > All Programs > Accessories > System Tools > System Restore
  • Select Create a restore point, and Ok it.
  • Next, go to Start > Run and type in cleanmgr
  • Make sure the C:\ drive is selected and click OK. If your computer's Hard Drive is not located on C:, change it to the correct drive letter then click OK.
  • Select the More options tab
  • Choose the option to clean up system restore and OK it.
  • This will remove all restore points except the new one you just created.
.

Clearing your restore points is not something you should do on a regular basis. Normally, this process only needs to be done after clearing out an infestation of malware.


Make your Internet Explorer more secure This can be done by following these simple instructions:
  1. From within Internet Explorer click on the Tools menu and then click on Options.
  2. Click once on the Security tab
  3. Click once on the Internet icon so it becomes highlighted.
  4. Click once on the Custom Level button.
    • Change the Download signed ActiveX controls to Prompt
    • Change the Download unsigned ActiveX controls to Disable
    • Change the Initialize and script ActiveX controls not marked as safe to Disable
    • Change the Installation of desktop items to Prompt
    • Change the Launching programs and files in an IFRAME to Prompt
    • Change the Navigate sub frames across different domains to Prompt
  5. When all these settings have been made, click on the OK button.
  6. If it asks you if you want to save the settings, press the Yes button.
  7. Next press the Apply button and then the OK to exit the Internet Properties page.
Set correct settings for files that should be hidden in Windows XP
  • Click Start > My Computer > Tools menu (at top of page) > Folder Options > View tab.
  • Under "Hidden files and folders" if necessary select Do not show hidden files and folders.
  • If unchecked please checkHide protected operating system files (Recommended)
  • If necessary check "Display content of system folders"
  • If necessary Uncheck Hide file extensions for known file types.
  • Click OK
  • Use An Antivirus Software and Keep It Updated - It is very important that your computer has an antivirus software running on your machine. This alone can save you a lot of trouble with malware in the future. It is imperative that you update your antivirus software at least once a day. If you do not update your antivirus software, then it will not be able to catch any of the new variants that may come out.
  • Visit Microsoft's Update Site Frequently It is important that you visit Microsoft Updates regularly. This will ensure your computer has the latest security updates available installed on your computer. If there are new updates to install, install them immediately, reboot your computer, and revisit the site until there are no more critical updates.
  • Install SpywareBlaster SpywareBlaster will add a large list of programs and sites into your Internet Explorer settings that will protect you from running and downloading known malicious programs. An article on anti-malware products with links for this program and others can be found here:
    Computer Safety on line Anti Malware
  • Use the hosts file: Every version of windows has a hosts file as part of them. In a very basic sense, they are used to locate web pages. We can customize a hosts file so that it blocks certain web pages. However, it can slow down certain computers. This is why using a hosts file is optional. Download mvps hosts file Make sure you read the instructions on how to install the hosts file. There is a good tutorial HERE If you decide to download the hosts file, the slowdown problems can usually be avoided by following these steps:
    1. Click the start button on the task bar at the bottom of your screen
    2. Click run
    3. In the dialog box, type services.msc
    4. hit enter, then locate dns client
    5. Highlight it, then doubleclick it.
    6. On the dropdown box, change the setting from automatic to manual.
    7. Click ok..
  • Use an alternative instant messenger program.Trillian and Miranda IM These are Malware free Instant Messenger programs which allow you to connect to multiple IM services in one program! (AOL, Yahoo, ICQ, IRC, MSN)
  • Please read Tony Klein's excellent article: How I got Infected in the First Place
  • Please read Understanding Spyware, Browser Hijackers, and Dialers
  • Please read Simple and easy ways to keep your computer safe and secure on the Internet
  • If you are using Internet Explorer, please consider using an alternate browser: Mozilla's Firefox or
    Opera.
    If you decide to use either FireFox or Opera, it is very important that you keep them up to date and check frequently for updates of the browser of your choice.
  • Update all these programs regularly Make sure you update all the programs I have listed regularly. Without regular updates you WILL NOT be protected when new malicious programs are released.
  • If your computer was infected by a website, a program, IM, MSN, or p2p, check this site because it is Time To Fight Back.
  • Follow these steps and your potential for being infected again will reduce dramatically.

    Here's a good website to read about Malware prevention:

    http://users.telenet.be/bluepatchy/miekiem...prevention.html

    If your computer is running slow, click here for instructions on how to help speed up your computer.

    Good luck!

    Please reply one last time so that I know you have read my post and this thread can be closed.

    MalWare Removal University Master

    Member of ASAP
    unite_Invision.png


    #11 km2357

    km2357

    • Malware Response Team
    • 1,784 posts
    • OFFLINE
    •  
    • Gender:Male
    • Location:California
    • Local time:12:57 PM

    Posted 21 July 2010 - 09:53 PM

    Since this issue appears to be resolved ... this Topic has been closed. Glad we could be of assistance.
    If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread.
    Everyone else please begin a New Topic.

    MalWare Removal University Master

    Member of ASAP
    unite_Invision.png





    0 user(s) are reading this topic

    0 members, 0 guests, 0 anonymous users