Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

No sound on internet-based functions, plus possible other errors


  • Please log in to reply
74 replies to this topic

#16 EricErik

EricErik
  • Topic Starter

  • Members
  • 68 posts
  • OFFLINE
  •  
  • Local time:12:27 AM

Posted 16 July 2010 - 05:53 PM

Ran the error-checking, which found and fixed some lost files. There's still no internet sound though, so apparently that was unrelated.

BC AdBot (Login to Remove)

 


#17 Budapest

Budapest

    Bleepin' Cynic


  • Moderator
  • 23,579 posts
  • OFFLINE
  •  
  • Gender:Male
  • Local time:05:27 PM

Posted 16 July 2010 - 06:47 PM

Now run the System File Checker again.
The power of accurate observation is commonly called cynicism by those who haven't got it.

—George Bernard Shaw

#18 EricErik

EricErik
  • Topic Starter

  • Members
  • 68 posts
  • OFFLINE
  •  
  • Local time:12:27 AM

Posted 16 July 2010 - 08:46 PM

It says I still have corrupted files. The problem is that I don't know how to access the logs it generates and the file checker link posted earlier had very unclear instructions on how to do that.

#19 Budapest

Budapest

    Bleepin' Cynic


  • Moderator
  • 23,579 posts
  • OFFLINE
  •  
  • Gender:Male
  • Local time:05:27 PM

Posted 16 July 2010 - 09:46 PM

Did you read this:

http://support.microsoft.com/kb/928228
The power of accurate observation is commonly called cynicism by those who haven't got it.

—George Bernard Shaw

#20 EricErik

EricErik
  • Topic Starter

  • Members
  • 68 posts
  • OFFLINE
  •  
  • Local time:12:27 AM

Posted 16 July 2010 - 11:22 PM

Typing in that command to view the logs doesn't do anything, it merely skips to the next line.

#21 Budapest

Budapest

    Bleepin' Cynic


  • Moderator
  • 23,579 posts
  • OFFLINE
  •  
  • Gender:Male
  • Local time:05:27 PM

Posted 16 July 2010 - 11:29 PM

The logs might be here:

C:\Windows\Logs\CBS
The power of accurate observation is commonly called cynicism by those who haven't got it.

—George Bernard Shaw

#22 EricErik

EricErik
  • Topic Starter

  • Members
  • 68 posts
  • OFFLINE
  •  
  • Local time:12:27 AM

Posted 16 July 2010 - 11:53 PM

I think this might be it.



2010-07-16 18:44:16, Info CSI 000001dd Repair results created:
POQ 85 starts:
0: Move File: Source = [l:192{96}]"\SystemRoot\WinSxS\Temp\PendingRenames\a3b509905125cb01f9240000cc142810._0000000000000000.cdf-ms", Destination = [l:104{52}]"\SystemRoot\WinSxS\FileMaps\_0000000000000000.cdf-ms"
1: Move File: Source = [l:162{81}]"\SystemRoot\WinSxS\Temp\PendingRenames\a3b509905125cb01fa240000cc142810.$$.cdf-ms", Destination = [l:74{37}]"\SystemRoot\WinSxS\FileMaps\$$.cdf-ms"
2: Move File: Source = [l:204{102}]"\SystemRoot\WinSxS\Temp\PendingRenames\979c15905125cb01fb240000cc142810.$$_inf_3f581daba4c8c835.cdf-ms", Destination = [l:116{58}]"\SystemRoot\WinSxS\FileMaps\$$_inf_3f581daba4c8c835.cdf-ms"
3: Move File: Source = [l:222{111}]"\SystemRoot\WinSxS\Temp\PendingRenames\27221f905125cb01fc240000cc142810.$$_inf_ugthrsvc_9c5b081f28f83f11.cdf-ms", Destination = [l:134{67}]"\SystemRoot\WinSxS\FileMaps\$$_inf_ugthrsvc_9c5b081f28f83f11.cdf-ms"
4: Move File: Source = [l:232{116}]"\SystemRoot\WinSxS\Temp\PendingRenames\534626905125cb01fd240000cc142810.$$_inf_ugthrsvc_0409_8451c270df70bfac.cdf-ms", Destination = [l:144{72}]"\SystemRoot\WinSxS\FileMaps\$$_inf_ugthrsvc_0409_8451c270df70bfac.cdf-ms"
5: Move File: Source = [l:224{112}]"\SystemRoot\WinSxS\Temp\PendingRenames\1b092b905125cb01fe240000cc142810.$$_inf_ugatherer_9f1f9c5b6cd50d98.cdf-ms", Destination = [l:136{68}]"\SystemRoot\WinSxS\FileMaps\$$_inf_ugatherer_9f1f9c5b6cd50d98.cdf-ms"
6: Move File: Source = [l:234{117}]"\SystemRoot\WinSxS\Temp\PendingRenames\1b092b905125cb01ff240000cc142810.$$_inf_ugatherer_0409_046b6321f9ca254f.cdf-ms", Destination = [l:146{73}]"\SystemRoot\WinSxS\FileMaps\$$_inf_ugatherer_0409_046b6321f9ca254f.cdf-ms"
7: Move File: Source = [l:230{115}]"\SystemRoot\WinSxS\Temp\PendingRenames\7f6a2d905125cb0100250000cc142810.$$_inf_wsearchidxpi_a2c41dc1731a4204.cdf-ms", Destination = [l:142{71}]"\SystemRoot\WinSxS\FileMaps\$$_inf_wsearchidxpi_a2c41dc1731a4204.cdf-ms"
8: Move File: Source = [l:240{120}]"\SystemRoot\WinSxS\Temp\PendingRenam
2010-07-16 18:44:16, Info CSI es\e3cb2f905125cb0101250000cc142810.$$_inf_wsearchidxpi_0409_2e6e3e8caf9fcb6d.cdf-ms", Destination = [l:152{76}]"\SystemRoot\WinSxS\FileMaps\$$_inf_wsearchidxpi_0409_2e6e3e8caf9fcb6d.cdf-ms"
9: Move File: Source = [l:232{116}]"\SystemRoot\WinSxS\Temp\PendingRenames\bfd9eb905125cb0102250000cc142810.$$_inf_ugthrsvc_0000_8451c300df70be5f.cdf-ms", Destination = [l:144{72}]"\SystemRoot\WinSxS\FileMaps\$$_inf_ugthrsvc_0000_8451c300df70be5f.cdf-ms"
10: Move File: Source = [l:234{117}]"\SystemRoot\WinSxS\Temp\PendingRenames\233bee905125cb0103250000cc142810.$$_inf_ugatherer_0000_046b5203f9ca3f14.cdf-ms", Destination = [l:146{73}]"\SystemRoot\WinSxS\FileMaps\$$_inf_ugatherer_0000_046b5203f9ca3f14.cdf-ms"
11: Move File: Source = [l:240{120}]"\SystemRoot\WinSxS\Temp\PendingRenames\ebfdf2905125cb0104250000cc142810.$$_inf_wsearchidxpi_0000_2e6e3f1caf9fca20.cdf-ms", Destination = [l:152{76}]"\SystemRoot\WinSxS\FileMaps\$$_inf_wsearchidxpi_0000_2e6e3f1caf9fca20.cdf-ms"
12: Set Key Value: Key = [l:162{81}]"\Registry\MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Setup\Sysprep\Cleanup", Value = [l:76{38}]"{b76294a3-6908-3d74-feb3-aa882aa02408}", Type = REG_SZ (1), Data = {l:108 b:43003a005c00570069006e0064006f00770073005c00530079007300740065006d00330032005c006d00730073007200630068002e0064006c006c002c004d00530053007200630068005f0053007900730050007200650070005f0043006c00650061006e00750070000000}

POQ 85 ends.
2010-07-16 18:44:16, Info CSI 000001de [SR] Verify complete
2010-07-16 18:44:16, Info CSI 000001df [SR] Verifying 36 (0x00000024) components
2010-07-16 18:44:16, Info CSI 000001e0 [SR] Beginning Verify and Repair transaction
2010-07-16 18:44:19, Info CSI 000001e1 Repair results created:
POQ 86 starts:

POQ 86 ends.
2010-07-16 18:44:19, Info CSI 000001e2 [SR] Verify complete
2010-07-16 18:44:19, Info CSI 000001e3 [SR] Repairing 1 components
2010-07-16 18:44:19, Info CSI 000001e4 [SR] Beginning Verify and Repair transaction
2010-07-16 18:44:19, Info CSI 000001e5 Hashes for file member \SystemRoot\WinSxS\x86_microsoft-windows-sidebar_31bf3856ad364e35_6.0.6002.18005_none_d0c824c923c9e622\settings.ini do not match actual file [l:24{12}]"settings.ini" :
Found: {l:32 b:PF+0oMOHeSdDaSy4ZFcNhoRrk9QOY+HBWL4HP5YUMUg=} Expected: {l:32 b:v6OQf2AJO5FVbRBJuIwXxkdkCoOaSk3y0ol6uTH491o=}
2010-07-16 18:44:19, Info CSI 000001e6 [SR] Cannot repair member file [l:24{12}]"settings.ini" of Microsoft-Windows-Sidebar, Version = 6.0.6002.18005, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
2010-07-16 18:44:19, Info CSI 000001e7 Hashes for file member \SystemRoot\WinSxS\x86_microsoft-windows-sidebar_31bf3856ad364e35_6.0.6002.18005_none_d0c824c923c9e622\settings.ini do not match actual file [l:24{12}]"settings.ini" :
Found: {l:32 b:PF+0oMOHeSdDaSy4ZFcNhoRrk9QOY+HBWL4HP5YUMUg=} Expected: {l:32 b:v6OQf2AJO5FVbRBJuIwXxkdkCoOaSk3y0ol6uTH491o=}
2010-07-16 18:44:19, Info CSI 000001e8 [SR] Cannot repair member file [l:24{12}]"settings.ini" of Microsoft-Windows-Sidebar, Version = 6.0.6002.18005, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
2010-07-16 18:44:19, Info CSI 000001e9 [SR] This component was referenced by [l:158{79}]"Package_16_for_KB948465~31bf3856ad364e35~x86~~6.0.1.18005.948465-49_neutral_GDR"
2010-07-16 18:44:19, Info CSI 000001ea Repair results created:
POQ 87 starts:
0: Move File: Source = [l:192{96}]"\SystemRoot\WinSxS\Temp\PendingRenames\73b59a925125cb0129250000cc142810._0000000000000000.cdf-ms", Destination = [l:104{52}]"\SystemRoot\WinSxS\FileMaps\_0000000000000000.cdf-ms"
1: Move File: Source = [l:218{109}]"\SystemRoot\WinSxS\Temp\PendingRenames\d7169d925125cb012a250000cc142810.program_files_ffd0cbfc813cc4f1.cdf-ms", Destination = [l:130{65}]"\SystemRoot\WinSxS\FileMaps\program_files_ffd0cbfc813cc4f1.cdf-ms"
2: Move File: Source = [l:250{125}]"\SystemRoot\WinSxS\Temp\PendingRenames\d7169d925125cb012b250000cc142810.program_files_windows_sidebar_8d6dbc4becba56da.cdf-ms", Destination = [l:162{81}]"\SystemRoot\WinSxS\FileMaps\program_files_windows_sidebar_8d6dbc4becba56da.cdf-ms"
3: Move File: Source = [l:266{133}]"\SystemRoot\WinSxS\Temp\PendingRenames\d7169d925125cb012c250000cc142810.program_files_windows_sidebar_gadgets_265d2ddf4d58a723.cdf-ms", Destination = [l:178{89}]"\SystemRoot\WinSxS\FileMaps\program_files_windows_sidebar_gadgets_265d2ddf4d58a723.cdf-ms"

POQ 87 ends.
2010-07-16 18:44:19, Info CSI 000001eb [SR] Repair complete
2010-07-16 18:44:19, Info CSI 000001ec [SR] Committing transaction
2010-07-16 18:44:19, Info CSI 000001ed Creating NT transaction (seq 1), objectname [6]"(null)"
2010-07-16 18:44:19, Info CSI 000001ee Created NT transaction (seq 1) result 0x00000000, handle @0xdfc
2010-07-16 18:44:19, Info CSI 000001ef@2010/7/17:01:44:19.534 CSI perf trace:
CSIPERF:TXCOMMIT;169862
2010-07-16 18:44:19, Info CSI 000001f0 [SR] Verify and Repair Transaction completed. All files and registry keys listed in this transaction have been successfully repaired
2010-07-16 18:50:16, Info CBS Scavenge: Package store indicates there is no component to scavenge, skipping.

#23 Budapest

Budapest

    Bleepin' Cynic


  • Moderator
  • 23,579 posts
  • OFFLINE
  •  
  • Gender:Male
  • Local time:05:27 PM

Posted 16 July 2010 - 11:57 PM

The log states that it cannot repair the "settings.ini" file of Microsoft-Windows-Sidebar.

Can you locate this file on your hard drive?
The power of accurate observation is commonly called cynicism by those who haven't got it.

—George Bernard Shaw

#24 Budapest

Budapest

    Bleepin' Cynic


  • Moderator
  • 23,579 posts
  • OFFLINE
  •  
  • Gender:Male
  • Local time:05:27 PM

Posted 17 July 2010 - 01:47 AM

Also, you might want to try the fix here:

http://en.kioskea.net/forum/affich-22335-n...und-on-internet
The power of accurate observation is commonly called cynicism by those who haven't got it.

—George Bernard Shaw

#25 EricErik

EricErik
  • Topic Starter

  • Members
  • 68 posts
  • OFFLINE
  •  
  • Local time:12:27 AM

Posted 17 July 2010 - 03:57 PM

I think the solution might be a missing driver file from registry, but when I tried the copy and import trick from that link, I get an error message saying the file I'm importing is not a valid registry file.

#26 Budapest

Budapest

    Bleepin' Cynic


  • Moderator
  • 23,579 posts
  • OFFLINE
  •  
  • Gender:Male
  • Local time:05:27 PM

Posted 17 July 2010 - 04:54 PM

Let's make sure there are no virus issues which may be causing this:

Please download Malwarebytes Anti-Malware and save it to your desktop.Download Link 1
Download Link 2
MBAM may "make changes to your registry" as part of its disinfection routine. If using other security programs that detect registry changes (ie Spybot's Teatimer), they may interfere or alert you. Temporarily disable such programs or permit them to allow the changes.
  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application.
    For instructions with screenshots, please refer to the How to use Malwarebytes' Anti-Malware Guide.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
MBAM will automatically start and you will be asked to update the program before performing a scan.
  • If an update is found, the program will automatically update itself. Press the OK button to close that box and continue.
  • If you encounter any problems while downloading the definition updates, manually download them from here and just double-click on mbam-rules.exe to install.
On the Scanner tab:
  • Make sure the "Perform Quick Scan" option is selected.
  • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
Back at the main Scanner screen:
  • Click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply. Be sure to post the complete log to include the top portion which shows MBAM's database version and your operating system.
  • Exit MBAM when done.
Note: If MBAM encounters a file that is difficult to remove, you will be asked to reboot your computer so MBAM can proceed with the disinfection process. If asked to restart the computer, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware.
The power of accurate observation is commonly called cynicism by those who haven't got it.

—George Bernard Shaw

#27 EricErik

EricErik
  • Topic Starter

  • Members
  • 68 posts
  • OFFLINE
  •  
  • Local time:12:27 AM

Posted 17 July 2010 - 07:54 PM

Virus scan detected nothing and it doesn't feel like a virus, since I have AVG, Spybot, and SuperAntiSpyware and they detected nothing. I did remove some malware recently shortly before this problem started happening. That procedure can be found here

http://www.bleepingcomputer.com/forums/t/327881/browsjer-hijack-and-google-redirect/

#28 Budapest

Budapest

    Bleepin' Cynic


  • Moderator
  • 23,579 posts
  • OFFLINE
  •  
  • Gender:Male
  • Local time:05:27 PM

Posted 17 July 2010 - 08:33 PM

but when I tried the copy and import trick from that link, I get an error message saying the file I'm importing is not a valid registry file.

Can you please post the contents of the "missing.reg" file that you created.
The power of accurate observation is commonly called cynicism by those who haven't got it.

—George Bernard Shaw

#29 EricErik

EricErik
  • Topic Starter

  • Members
  • 68 posts
  • OFFLINE
  •  
  • Local time:12:27 AM

Posted 17 July 2010 - 08:35 PM

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Drivers32]
"midimapper"="midimap.dll"
"msacm.imaadpcm"="imaadp32.acm"
"msacm.msadpcm"="msadp32.acm"
"msacm.msg711"="msg711.acm"
"msacm.msgsm610"="msgsm32.acm"
"msacm.trspch"="tssoft32.acm"
"vidc.cvid"="iccvid.dll"
"VIDC.I420"="i420vfw.dll"
"vidc.iv31"="ir32_32.dll"
"vidc.iv32"="ir32_32.dll"
"vidc.iv41"="ir41_32.ax"
"VIDC.IYUV"="iyuv_32.dll"
"vidc.mrle"="msrle32.dll"
"vidc.msvc"="msvidc32.dll"
"VIDC.YVYU"="msyuv.dll"
"wavemapper"="msacm32.drv"
"msacm.msg723"="msg723.acm"
"vidc.M263"="msh263.drv"
"vidc.M261"="msh261.drv"
"msacm.msaudio1"="msaud32.acm"
"msacm.sl_anet"="sl_anet.acm"
"msacm.iac2"="C:\\WINDOWS\\system32\\iac25_32.ax"
"vidc.iv50"="ir50_32.dll"
"wave"="wdmaud.drv"
"midi"="wdmaud.drv"
"mixer"="wdmaud.drv"
"VIDC.WMV3"="wmv9vcm.dll"
"VIDC.VP40"="vp4vfw.dll"
"msacm.voxacm160"="vct3216.acm"
"MSVideo"="vfwwdm32.dll"
"MSVideo8"="VfWWDM32.dll"
"wave1"="wdmaud.drv"
"midi1"="wdmaud.drv"
"mixer1"="wdmaud.drv"
"aux"="wdmaud.drv"
"vidc.VP70"="vp7vfw.dll"
"vidc.X264"="x264vfw.dll"
"VIDC.FPS1"="frapsvid.dll"
"vidc.VP60"="vp6vfw.dll"
"vidc.VP61"="vp6vfw.dll"
"vidc.VP62"="vp6vfw.dll"
"vidc.DIVX"="DivX.dll"
"VIDC.UYVY"="msyuv.dll"
"VIDC.YUY2"="msyuv.dll"
"VIDC.YVU9"="tsbyuv.dll"
"VIDC.DRAW"="DVIDEO.DLL"
"VIDC.YV12"="yv12vfw.dll"
"wave2"="wdmaud.drv"
"midi2"="wdmaud.drv"
"mixer2"="wdmaud.drv"
"aux1"="wdmaud.drv"
"wave3"="wdmaud.drv"
"midi3"="wdmaud.drv"
"mixer3"="wdmaud.drv"
"aux2"="wdmaud.drv"
"VIDC.MSUD"="msulvc05.dll"
"wave4"="wdmaud.drv"
"midi4"="wdmaud.drv"
"mixer4"="wdmaud.drv"
"aux3"="wdmaud.drv"

#30 Budapest

Budapest

    Bleepin' Cynic


  • Moderator
  • 23,579 posts
  • OFFLINE
  •  
  • Gender:Male
  • Local time:05:27 PM

Posted 17 July 2010 - 08:41 PM

You missed the first line. It should look like this

Windows Registry Editor Version 5.00

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Drivers32]
"midimapper"="midimap.dll"
"msacm.imaadpcm"="imaadp32.acm"
"msacm.msadpcm"="msadp32.acm"
etc

The power of accurate observation is commonly called cynicism by those who haven't got it.

—George Bernard Shaw




0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users