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Submenu Hangs in explorer.exe


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#1 SecCOM

SecCOM

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Posted 10 July 2010 - 03:10 PM

Hi there,

It's been a while since I was last here. I've been fixing up my girlfriend's computer and I've come across a painfully difficult problem. When she right clicks in a folder or on her desktop and moves to highlight the option "New" it hangs unable to open the submenu. Arrange icons by and Graphics Options seems to work perfectly fine. No matter how many times I kill explorer.exe it still hangs. I even downloaded the Tweak package and restricted it down to the only option being open a new text file and it still hangs.

Any ideas on how to fix it? Your feedback is greatly appreciated!

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#2 MrBruce1959

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Posted 10 July 2010 - 04:44 PM

Hello and welcome to Bleepingcomputer.

I have seen this problem happen before when the desktop gets bloated with a lot of large files and folders and shortcuts.

Does your girlfriend have a lot of large files stored on the desktop?
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