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How do I rid of Invisible Adverts?


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7 replies to this topic

#1 Tom Blackwell

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Posted 10 July 2010 - 02:56 PM

OS: Win Xp SP3

Symptoms:
multiple iexplore.exe processes running in the background
Random Internet Explorer pop up ads
My wave control is near mute every few seconds.
Invisible Audio ads pop up (normally about cleaning products)
I hear random clicking sounds in the background (like link clicks)

Ive read a couple of similar posts, and each one had a different fix to it, so im not sure if i should try the fix or wait for a response ...


Cheers. :thumbsup:

BC AdBot (Login to Remove)

 


#2 boopme

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Posted 10 July 2010 - 05:56 PM

Hello the first thing we'll run is MBAM.
Next run MBAM (MalwareBytes):

Please download Malwarebytes Anti-Malware (v1.46) and save it to your desktop.
Before you save it rename it to say zztoy.exe


alternate download link 1
alternate download link 2
MBAM may "make changes to your registry" as part of its disinfection routine. If using other security programs that detect registry changes (ie Spybot's Teatimer), they may interfere or alert you. Temporarily disable such programs or permit them to allow the changes.
  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
MBAM will automatically start and you will be asked to update the program before performing a scan.
  • If an update is found, the program will automatically update itself. Press the OK button to close that box and continue.
  • If you encounter any problems while downloading the definition updates, manually download them from here and just double-click on mbam-rules.exe to install.
On the Scanner tab:
  • Make sure the "Perform Quick Scan" option is selected.
  • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
Back at the main Scanner screen:
  • Click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply. Be sure to post the complete log to include the top portion which shows MBAM's database version and your operating system.
  • Exit MBAM when done.
Note: If MBAM encounters a file that is difficult to remove, you will be asked to reboot your computer so MBAM can proceed with the disinfection process. If asked to restart the computer, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#3 Tom Blackwell

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Posted 12 July 2010 - 02:57 PM

Malwarebytes' Anti-Malware 1.46
www.malwarebytes.org

Database version: 4306

Windows 5.1.2600 Service Pack 2
Internet Explorer 6.0.2900.2180

12/07/2010 20:46:46
mbam-log-2010-07-12 (20-46-46).txt

Scan type: Quick scan
Objects scanned: 123149
Time elapsed: 15 minute(s), 30 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

#4 boopme

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Posted 12 July 2010 - 03:09 PM

Hello, this looks like a new piece of malware called Bootkit Whistler. This is a piece of malware that alters the Master Boot Record of your Harddisk. Once it's done that it can facilitate all kinds of malware.

To confirm this, do the following:

In case you don't have an archive extracter installed already:
Please download 7zip and install the program on your computer (we need this program in order to be able to unzip the tool that can delete Bootkit Whistler).

When 7zip is succesfully installed, please download bootkit_remover.rar and save the file to your desktop.

Right click on the file and select "extract/unzip here".

This will create two readme files and remover.exe on your desktop.
Double click on remover.exe; a command window will open. Please copy/paste the text under "MBR Status" and post that in your next reply.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#5 Tom Blackwell

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Posted 13 July 2010 - 11:47 AM

Size Device Name MBR Status
--------------------------------------------
37 GB \\.\PhysicalDrive0 Unknown boot code

Unknown boot code has been found on some of your physical disks.
To inspect the boot code manually, dump the master boot sector:
remover.exe dump <device_name> [output_file]
To disinfect the master boot sector, use the following command:
remover.exe fix <device_name>


Press any key to quit...

#6 boopme

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Posted 13 July 2010 - 12:27 PM

Ok ,we have a rootkit that needs to be safely removed..

Please go here....
Preparation Guide ,do steps 6 - 9.

Create a DDS log and post it in the new topic explained in step 9 which is here Virus, Trojan, Spyware, and Malware Removal Logs and not in this topic,thanks.
Skip GMER and Include the log you posted earlier.

Let me know if that went well.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#7 Tom Blackwell

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Posted 13 July 2010 - 02:46 PM

topic continued here:

http://www.bleepingcomputer.com/forums/t/331404/infected-with-invisible-adverts/

#8 boopme

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Posted 13 July 2010 - 03:53 PM

Thank you.

Now that your log is properly posted, you should NOT make further changes to your computer (install/uninstall programs, use special fix tools, delete files, edit the registry, etc) unless advised by a Malware Removal Team member, nor should you continue to ask for help elsewhere. Doing so can result in system changes which may not show it the log you already posted. Further, any modifications you make on your own may cause confusion for the helper assisting you and could complicate the malware removal process which would extend the time it takes to clean your computer.

From this point on the Malware Removal Team should be the only members that you take advice from, until they have verified your log as clean.

Please be patient. It may take a while to get a response because the Malware Removal Team members are very busy working logs posted before yours. They are volunteers who will help you out as soon as possible. Once you have made your post and are waiting, please DO NOT make another reply until it has been responded to by a member of the Malware Removal Team. Generally the staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response there will be 1 reply. A team member, looking for a new log to work may assume another HJT Team member is already assisting you and not open the thread to respond.

To avoid confusion, I am closing this topic.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook




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