1.FIRST big question- I didn't register to the antimalware doctor thing and I entered in no details also this is a secondary computer that most like has little private details on and my parents put most if their information on another computer, I was wondering if ANYoNE could assure me that no credit details could have been stolen? I'm 16 and I don't want to e the one to give my parents details out so hopefully not right?
Anyway a few hours later and I haves friend round, because I couldn't go on the Internet with the computer that is infected he brought round a memory stick with malwarebytes- antimalware I think on it - we ran it normally and then in safe mode. It seems to have taken down the main problems however one thing persists and my friend says it looks pretty bad. Every time I start up the computer and then randomly a message like the message on a windows xp computer when you have just used task manager to shut something down, it only has the word "erms.exe" appear and say it failed to run. I have my wireless unplugged purposefully and my friend says it looks like the program us trying to open up the internet but thankfully can't due to me unplugging wireless connector
2. SECOND big question- I freaked out for 6 hours thinking I have done something bad- even though i don't know how it came about the first place- only to have some hope with malwarebytes yet now with it unable to fix this one erms.exe problem- question is is this a bad malware virus still on my computer? I thinkthe Internet if fixed and most of all of the other programs are gone but this erms message keeps popping up
I know this is a huge question and I thank you for reading it and hopefully trying to answer my question - I'm freaking out and I need some help I checked my other computer ( the main one my parents use) and the Internet is fine and there are no bad popups but I just want to make this thing go away and make sure none of it got anywhere near my parents details
now there's another program called Isass or something and I'm pretty sure it's malware aswell- and I also have this thing called windows security center which I'm not show is real or not
PLEASE help me with these problems
I know there are loads of other problems on this forum but can someone please help me? I'm going away in two days I just need to know
1. Confirmation this stupid Trojan surely handy got any credit details and stuff
2. How to get rid of the last few stupid and dangerous problems- erms.exe/ isass program/ windows security center virus I think!
Edited by This-guy, 10 July 2010 - 06:59 PM.