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Malware/Spyware: Laptop paralyzed; browsers/tweetdeck unstable


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24 replies to this topic

#1 nermalthecat

nermalthecat

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  • 28 posts
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  • Local time:04:08 AM

Posted 09 July 2010 - 08:25 PM

Yesterday, I click on an innocuous-looking story link (referral to a major website) and saw my command prompt window open briefly and then close. Subsequently, my IE said that security had been turned off. I turned it back on, but on every following request, the browser hesitated and I saw things like "waiting for atdht" and the like, which I understand to be spyware/tracking cookies? Over the past eight hours, the sluggishness has gotten much worse, to the point where the laptop freezes and needs to be hard rebooted. I ran several malware scans and came up empty and also installed Comodo firewall today, but that was after the apparent infection.

DDS log is below. Attach is attached. The GMER Ark file took over two hours to run and is too large to attach or paste into the post (it crashes the reply). Not sure if this is due to the install of the Comodo firewall, but that name appears a lot in the file. Is there another way to get this to you?


DDS (Ver_10-03-17.01) - NTFSx86
Run by aglockne at 19:57:00.01 on Fri 07/09/2010
Internet Explorer: 8.0.6001.18702 BrowserJavaVersion: 1.6.0_20
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.2038.526 [GMT -4:00]

AV: McAfee VirusScan Enterprise *On-access scanning enabled* (Updated) {918A2B0B-2C60-4016-A4AB-E868DEABF7F0}
FW: COMODO Firewall *enabled* {043803A3-4F86-4ef6-AFC5-F6E02A79969B}

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
C:\WINDOWS\system32\svchost -k rpcss
C:\Program Files\COMODO\COMODO Internet Security\cmdagent.exe
C:\WINDOWS\system32\svchost.exe -k netsvcs
C:\WINDOWS\system32\svchost.exe -k NetworkService
C:\WINDOWS\system32\svchost.exe -k LocalService
C:\WINDOWS\System32\WLTRYSVC.EXE
C:\WINDOWS\System32\bcmwltry.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\System32\SCardSvr.exe
C:\WINDOWS\system32\svchost.exe -k LocalService
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Broadcom\ASFIPMon\AsfIpMon.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\McAfee\Common Framework\FrameworkService.exe
C:\Program Files\McAfee\VirusScan Enterprise\Mcshield.exe
C:\Program Files\McAfee\VirusScan Enterprise\VsTskMgr.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\mdm.exe
C:\Program Files\Dell\QuickSet\NICCONFIGSVC.exe
C:\WINDOWS\system32\rpcnet.exe
C:\Program Files\McAfee\Common Framework\naPrdMgr.exe
C:\WINDOWS\system32\StacSV.exe
C:\Program Files\NTRU Cryptosystems\NTRU TCG Software Stack\bin\tcsd_win32.exe
C:\Program Files\Wave Systems Corp\Trusted Drive Manager\TdmService.exe
C:\Program Files\Viewpoint\Common\ViewpointService.exe
C:\WINDOWS\system32\dllhost.exe
C:\WINDOWS\system32\dllhost.exe
C:\WINDOWS\System32\alg.exe
C:\WINDOWS\system32\wbem\wmiprvse.exe
C:\WINDOWS\system32\msdtc.exe
C:\WINDOWS\system32\wbem\wmiprvse.exe
C:\Program Files\Apoint\Apoint.exe
C:\WINDOWS\system32\igfxsrvc.exe
C:\WINDOWS\system32\igfxpers.exe
C:\Program Files\Apoint\ApMsgFwd.exe
C:\WINDOWS\System32\svchost.exe -k HTTPFilter
C:\WINDOWS\system32\WLTRAY.exe
C:\Program Files\Wave Systems Corp\Services Manager\Docmgr\bin\WavXDocMgr.exe
C:\Program Files\Wave Systems Corp\SecureUpgrade.exe
C:\Program Files\Apoint\HidFind.exe
C:\WINDOWS\system32\KADxMain.exe
C:\Program Files\Apoint\Apntex.exe
C:\Program Files\CyberLink\PowerDVD DX\PDVDDXSrv.exe
C:\Program Files\McAfee\VirusScan Enterprise\SHSTAT.EXE
C:\Program Files\McAfee\Common Framework\UdaterUI.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\McAfee\Common Framework\McTray.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\Program Files\COMODO\COMODO Internet Security\cfp.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\AIM6\aim6.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\AIM6\aolsoftware.exe
C:\Program Files\TweetDeck\TweetDeck.exe
C:\WINDOWS\explorer.exe
C:\PROGRA~1\MICROS~2\Office12\OUTLOOK.EXE
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\FileZilla FTP Client\filezilla.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Mozilla Firefox\plugin-container.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Spyware Doctor\BDT\BDTUpdateService.exe
C:\Documents and Settings\aglocker\Desktop\dds.scr

============== Pseudo HJT Report ===============

uStart Page = hxxp://www.si.com/
uSearchMigratedDefaultURL = hxxp://www.google.com/search?q={searchTerms}&sourceid=ie7&rls=com.microsoft:en-US&ie=utf8&oe=utf8
uURLSearchHooks: AIM Toolbar Search Class: {03402f96-3dc7-4285-bc50-9e81fefafe43} - c:\program files\aim toolbar\aimtb.dll
mURLSearchHooks: AIM Toolbar Search Class: {03402f96-3dc7-4285-bc50-9e81fefafe43} - c:\program files\aim toolbar\aimtb.dll
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: PC Tools Browser Guard BHO: {2a0f3d1b-0909-4ff4-b272-609cce6054e7} - c:\program files\spyware doctor\bdt\PCTBrowserDefender.dll
BHO: scriptproxy: {7db2d5a0-7241-4e79-b68d-6309f01c5231} - c:\program files\mcafee\virusscan enterprise\Scriptcl.dll
BHO: Google Toolbar Helper: {aa58ed58-01dd-4d91-8333-cf10577473f7} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - c:\program files\google\googletoolbarnotifier\5.5.5126.1836\swg.dll
BHO: AIM Toolbar Loader: {b0cda128-b425-4eef-a174-61a11ac5dbf8} - c:\program files\aim toolbar\aimtb.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
TB: AIM Toolbar: {61539ecd-cc67-4437-a03c-9aaccbd14326} - c:\program files\aim toolbar\aimtb.dll
TB: Google Toolbar: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
TB: PC Tools Browser Guard: {472734ea-242a-422b-adf8-83d1e48cc825} - c:\program files\spyware doctor\bdt\PCTBrowserDefender.dll
uRun: [swg] "c:\program files\google\googletoolbarnotifier\GoogleToolbarNotifier.exe"
uRun: [Aim6] "c:\program files\aim6\aim6.exe" /d locale=en-US ee://aol/imApp
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
mRun: [Apoint] c:\program files\apoint\Apoint.exe
mRun: [IgfxTray] c:\windows\system32\igfxtray.exe
mRun: [HotKeysCmds] c:\windows\system32\hkcmd.exe
mRun: [Persistence] c:\windows\system32\igfxpers.exe
mRun: [Broadcom Wireless Manager UI] c:\windows\system32\WLTRAY.exe
mRun: [WavXMgr] c:\program files\wave systems corp\services manager\docmgr\bin\WavXDocMgr.exe
mRun: [SecureUpgrade] c:\program files\wave systems corp\SecureUpgrade.exe
mRun: [KADxMain] c:\windows\system32\KADxMain.exe
mRun: [PDVDDXSrv] "c:\program files\cyberlink\powerdvd dx\PDVDDXSrv.exe"
mRun: [ShStatEXE] "c:\program files\mcafee\virusscan enterprise\SHSTAT.EXE" /STANDALONE
mRun: [McAfeeUpdaterUI] "c:\program files\mcafee\common framework\UdaterUI.exe" /StartedFromRunKey
mRun: [TkBellExe] "c:\program files\common files\real\update_ob\realsched.exe" -osboot
mRun: [QuickTime Task] "c:\program files\quicktime\qttask.exe" -atboottime
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
mRun: [SunJavaUpdateSched] "c:\program files\common files\java\java update\jusched.exe"
mRun: [COMODO Internet Security] "c:\program files\comodo\comodo internet security\cfp.exe" -h
dRun: [DWQueuedReporting] "c:\progra~1\common~1\micros~1\dw\dwtrig20.exe" -t
uPolicies-explorer: RecycleBinSize = 1 (0x1)
IE: &AIM Toolbar Search - c:\documents and settings\all users\application data\aim toolbar\ietoolbar\resources\en-us\local\search.html
IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office12\EXCEL.EXE/3000
IE: Google Sidewiki... - c:\program files\google\google toolbar\component\GoogleToolbarDynamic_mui_en_89D8574934B26AC4.dll/cmsidewiki.html
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~2\office12\REFIEBAR.DLL
LSP: c:\program files\common files\pc tools\lsp\PCTLsp.dll
DPF: {02BF25D5-8C17-4B23-BC80-D3488ABDDC6B} - hxxp://appldnld.apple.com.edgesuite.net/content.info.apple.com/QuickTime/qtactivex/qtplugin.cab
DPF: {05CA9FB0-3E3E-4B36-BF41-0E3A5CAA8CD8} - hxxp://download.microsoft.com/download/e/4/9/e494c802-dd90-4c6b-a074-469358f075a6/OGAControl.cab
DPF: {31435657-9980-0010-8000-00AA00389B71} - hxxp://download.microsoft.com/download/e/2/f/e2fcec4b-6c8b-48b7-adab-ab9c403a978f/wvc1dmo.cab
DPF: {5ED80217-570B-4DA9-BF44-BE107C0EC166} - hxxp://cdn.scan.onecare.live.com/resource/download/scanner/wlscbase5483.cab
DPF: {7530BFB8-7293-4D34-9923-61A11451AFC5} - hxxp://download.eset.com/special/eos/OnlineScanner.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_20-windows-i586.cab
DPF: {C7DB51B4-BCF7-4923-8874-7F1A0DC92277} - hxxp://office.microsoft.com/officeupdate/content/opuc4.cab
DPF: {CAFEEFAC-0016-0000-0020-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_20-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_20-windows-i586.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://fpdownload2.macromedia.com/get/flashplayer/current/swflash.cab
DPF: {E06E2E99-0AA1-11D4-ABA6-0060082AA75C} - hxxps://mzinga.webex.com/client/T25L/webex/ieatgpc.cab
Filter: text/html - {840e11b9-2063-4f6a-a212-1d94c694d444} -
Notify: gemsafe - c:\program files\gemplus\gemsafe libraries\bin\WLEventNotify.dll
Notify: GoToAssist - c:\program files\citrix\gotoassist\514\G2AWinLogon.dll
Notify: igfxcui - igfxdev.dll
AppInit_DLLs: c:\windows\system32\guard32.dll
SEH: Microsoft AntiMalware ShellExecuteHook: {091eb208-39dd-417d-a5dd-7e2c2d8fb9cb} - c:\progra~1\window~4\MpShHook.dll
LSA: Authentication Packages = msv1_0 wvauth

================= FIREFOX ===================

FF - ProfilePath - c:\docume~1\aglocker\applic~1\mozilla\firefox\profiles\zxcxuwcy.default\
FF - prefs.js: browser.startup.homepage - www.si.com
FF - plugin: c:\documents and settings\aglocker\application data\move networks\plugins\071802000001\npqmp071802000001.dll
FF - plugin: c:\program files\google\update\1.2.183.23\npGoogleOneClick8.dll
FF - plugin: c:\program files\java\jre6\bin\new_plugin\npdeployJava1.dll
FF - plugin: c:\program files\viewpoint\viewpoint media player\npViewpoint.dll
FF - HiddenExtension: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\microsoft.net\framework\v3.5\windows presentation foundation\dotnetassistantextension\
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0020-ABCDEFFEDCBA}

---- FIREFOX POLICIES ----
c:\program files\mozilla firefox\greprefs\all.js - pref("ui.use_native_colors", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("ui.use_native_popup_windows", false);
c:\program files\mozilla firefox\greprefs\all.js - pref("browser.enable_click_image_resizing", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("accessibility.browsewithcaret_shortcut.enabled", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("javascript.options.mem.high_water_mark", 32);
c:\program files\mozilla firefox\greprefs\all.js - pref("javascript.options.mem.gc_frequency", 1600);
c:\program files\mozilla firefox\greprefs\all.js - pref("network.IDN.whitelist.lu", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("network.IDN.whitelist.nu", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("network.IDN.whitelist.nz", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("network.IDN.whitelist.xn--mgberp4a5d4ar", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("network.IDN.whitelist.xn--p1ai", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("network.IDN.whitelist.xn--mgbayh7gpa", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("network.IDN.whitelist.tel", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("network.auth.force-generic-ntlm", false);
c:\program files\mozilla firefox\greprefs\all.js - pref("network.proxy.type", 5);
c:\program files\mozilla firefox\greprefs\all.js - pref("dom.ipc.plugins.timeoutSecs", 45);
c:\program files\mozilla firefox\greprefs\all.js - pref("svg.smil.enabled", false);
c:\program files\mozilla firefox\greprefs\all.js - pref("ui.trackpoint_hack.enabled", -1);
c:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.debug", false);
c:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.agedWeight", 2);
c:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.bucketSize", 1);
c:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.maxTimeGroupings", 25);
c:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.timeGroupingSize", 604800);
c:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.boundaryWeight", 25);
c:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.prefixWeight", 5);
c:\program files\mozilla firefox\greprefs\all.js - pref("accelerometer.enabled", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("html5.enable", false);
c:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl.allow_unrestricted_renego_everywhere__temporarily_available_pref", true);
c:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl.renego_unrestricted_hosts", "");
c:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl.treat_unsafe_negotiation_as_broken", false);
c:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl.require_safe_negotiation", false);
c:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl3.rsa_seed_sha", true);
c:\program files\mozilla firefox\defaults\pref\firefox-branding.js - pref("app.update.download.backgroundInterval", 600);
c:\program files\mozilla firefox\defaults\pref\firefox-branding.js - pref("app.update.url.manual", "http://www.firefox.com");
c:\program files\mozilla firefox\defaults\pref\firefox-branding.js - pref("browser.search.param.yahoo-fr-ja", "mozff");
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("extensions.{972ce4c6-7e08-4474-a285-3208198ce6fd}.name", "chrome://browser/locale/browser.properties");
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("extensions.{972ce4c6-7e08-4474-a285-3208198ce6fd}.description", "chrome://browser/locale/browser.properties");
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("xpinstall.whitelist.add", "addons.mozilla.org");
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("xpinstall.whitelist.add.36", "getpersonas.com");
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("lightweightThemes.update.enabled", true);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("browser.allTabs.previews", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("plugins.hide_infobar_for_outdated_plugin", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("plugins.update.notifyUser", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("toolbar.customization.usesheet", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("dom.ipc.plugins.enabled.nptest.dll", true);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("dom.ipc.plugins.enabled.npswf32.dll", true);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("dom.ipc.plugins.enabled.npctrl.dll", true);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("dom.ipc.plugins.enabled.npqtplugin.dll", true);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("dom.ipc.plugins.enabled", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("browser.taskbar.previews.enable", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("browser.taskbar.previews.max", 20);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("browser.taskbar.previews.cachetime", 20);

============= SERVICES / DRIVERS ===============

R0 PCTCore;PCTools KDS;c:\windows\system32\drivers\PCTCore.sys [2010-7-9 217032]
R1 cmdGuard;COMODO Internet Security Sandbox Driver;c:\windows\system32\drivers\cmdGuard.sys [2010-6-4 229312]
R1 cmdHlp;COMODO Internet Security Helper Driver;c:\windows\system32\drivers\cmdhlp.sys [2010-6-1 25240]
R1 mferkdk;VSCore mferkdk;c:\program files\mcafee\virusscan enterprise\mferkdk.sys [2006-11-30 31944]
R2 ASFIPmon;Broadcom ASF IP and SMBIOS Mailbox Monitor;c:\program files\broadcom\asfipmon\AsfIpMon.exe [2006-12-19 79432]
R2 Browser Defender Update Service;Browser Defender Update Service;c:\program files\spyware doctor\bdt\BDTUpdateService.exe [2010-7-9 198608]
R2 cmdAgent;COMODO Internet Security Helper Service;c:\program files\comodo\comodo internet security\cmdagent.exe [2010-6-1 1778480]
R2 McAfeeFramework;McAfee Framework Service;c:\program files\mcafee\common framework\FrameworkService.exe [2008-11-18 104000]
R2 McShield;McAfee McShield;c:\program files\mcafee\virusscan enterprise\Mcshield.exe [2007-2-22 144960]
R2 McTaskManager;McAfee Task Manager;c:\program files\mcafee\virusscan enterprise\VsTskMgr.exe [2007-2-22 54872]
R2 Viewpoint Manager Service;Viewpoint Manager Service;c:\program files\viewpoint\common\ViewpointService.exe [2008-11-21 24652]
R2 Wave UCSPlus;Wave UCSPlus;c:\windows\system32\dllhost.exe [2004-8-11 5120]
R3 DXEC01;DXEC01;c:\windows\system32\drivers\dxec01.sys [2006-11-2 97536]
R3 mfeavfk;McAfee Inc.;c:\windows\system32\drivers\mfeavfk.sys [2008-11-18 72264]
R3 mfebopk;McAfee Inc.;c:\windows\system32\drivers\mfebopk.sys [2008-11-18 34152]
R3 mfehidk;McAfee Inc.;c:\windows\system32\drivers\mfehidk.sys [2008-11-18 170408]
S1 iklrmcq;iklrmcq;c:\windows\system32\drivers\iklrmcq.sys [2004-8-11 295968]
S2 gupdate;Google Update Service (gupdate);c:\program files\google\update\GoogleUpdate.exe [2010-1-29 135664]
S2 SlingAgentService;SlingAgentService;c:\program files\sling media\slingagent\slingagentservice.exe --> c:\program files\sling media\slingagent\SlingAgentService.exe [?]
S2 WinDefend;Windows Defender;c:\program files\windows defender\MsMpEng.exe [2006-11-3 13592]
S3 MBAMSwissArmy;MBAMSwissArmy;c:\windows\system32\drivers\mbamswissarmy.sys [2010-4-8 38224]
S3 sdAuxService;PC Tools Auxiliary Service;c:\program files\spyware doctor\pctsAuxs.exe [2010-7-9 366840]
S3 sdCoreService;PC Tools Security Service;c:\program files\spyware doctor\pctsSvc.exe [2010-7-9 1142224]

=============== Created Last 30 ================

2010-07-09 20:18:41 0 d-----w- c:\program files\SpywareBlaster
2010-07-09 18:01:54 0 d-----w- c:\docume~1\alluse~1\applic~1\COMODO
2010-07-09 17:58:32 0 d-----w- c:\program files\COMODO
2010-07-09 17:51:18 0 d-----w- c:\docume~1\alluse~1\applic~1\Comodo Downloader
2010-07-09 17:37:00 767952 ----a-w- c:\windows\BDTSupport.dll
2010-07-09 17:37:00 763832 ----a-w- c:\windows\BDTSupport.dll.old
2010-07-09 17:36:59 882 ----a-w- c:\windows\RegSDImport.xml
2010-07-09 17:36:59 879 ----a-w- c:\windows\RegISSImport.xml
2010-07-09 17:36:59 149456 ----a-w- c:\windows\SGDetectionTool.dll
2010-07-09 17:36:59 131 ----a-w- c:\windows\IDB.zip
2010-07-09 17:36:58 264144 ----a-w- c:\windows\PCTBDRes.dll
2010-07-09 17:36:58 192 ----a-w- c:\windows\UDB.zip
2010-07-09 17:36:58 1652664 ----a-w- c:\windows\PCTBDCore.dll.old
2010-07-09 17:36:58 1435600 ----a-w- c:\windows\PCTBDCore.dll
2010-07-09 17:34:25 7387 ----a-w- c:\windows\system32\drivers\pctgntdi.cat
2010-07-09 17:34:25 233136 ----a-w- c:\windows\system32\drivers\pctgntdi.sys
2010-07-09 17:34:19 88040 ----a-w- c:\windows\system32\drivers\PCTAppEvent.sys
2010-07-09 17:34:19 7412 ----a-w- c:\windows\system32\drivers\PCTAppEvent.cat
2010-07-09 17:34:19 7383 ----a-w- c:\windows\system32\drivers\pctcore.cat
2010-07-09 17:34:19 217032 ----a-w- c:\windows\system32\drivers\PCTCore.sys
2010-07-09 17:34:12 7383 ----a-w- c:\windows\system32\drivers\pctplsg.cat
2010-07-09 17:34:12 70408 ----a-w- c:\windows\system32\drivers\pctplsg.sys
2010-07-09 17:33:54 0 d-----w- c:\program files\Spyware Doctor
2010-07-09 17:33:54 0 d-----w- c:\program files\common files\PC Tools
2010-07-09 17:33:54 0 d-----w- c:\docume~1\alluse~1\applic~1\PC Tools
2010-07-09 17:33:54 0 d-----w- c:\docume~1\aglocker\applic~1\PC Tools
2010-07-09 03:00:44 0 d-----w- c:\program files\TweetDeck
2010-06-13 01:31:14 0 d-s---w- C:\ComboFix

==================== Find3M ====================

2010-07-09 20:37:13 17408 ----a-w- c:\windows\system32\rpcnetp.exe
2010-07-09 20:37:11 57752 ----a-w- c:\windows\system32\rpcnet.dll
2010-06-07 03:17:18 17408 ----a-w- c:\windows\system32\rpcnetp.dll
2010-06-04 21:10:49 411368 ----a-w- c:\windows\system32\deployJava1.dll
2010-06-04 15:55:58 229312 ----a-w- c:\windows\system32\drivers\cmdGuard.sys
2010-06-01 23:00:52 278288 ----a-w- c:\windows\system32\guard32.dll
2010-06-01 23:00:22 25240 ----a-w- c:\windows\system32\drivers\cmdhlp.sys
2010-06-01 23:00:20 15464 ----a-w- c:\windows\system32\drivers\cmderd.sys
2010-05-21 18:14:28 221568 ------w- c:\windows\system32\MpSigStub.exe
2010-05-05 13:30:57 173056 ------w- c:\windows\system32\dllcache\ie4uinit.exe
2010-05-02 05:22:50 1851264 ----a-w- c:\windows\system32\win32k.sys
2010-05-02 05:22:50 1851264 ------w- c:\windows\system32\dllcache\win32k.sys
2010-04-27 13:16:04 57752 ------w- c:\windows\system32\rpcnet.exe
2010-04-20 05:30:08 285696 ----a-w- c:\windows\system32\atmfd.dll
2010-04-20 05:30:08 285696 ------w- c:\windows\system32\dllcache\atmfd.dll

============= FINISH: 19:58:02.62 ===============

Attached Files


Edited by nermalthecat, 10 July 2010 - 03:41 PM.


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#2 m0le

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Posted 12 July 2010 - 06:48 PM

Hi,

Welcome to Bleeping Computer. My name is m0le and I will be helping you with your log.
  • Please subscribe to this topic, if you haven't already. You can subscribe by clicking the Options box to the right of your topic title and selecting Track This Topic.

  • Please avoid installing/uninstalling or updating any programs and attempting any unsupervised fixes or scans. This can make helping you impossible.

  • Please reply to this post so I know you are there.
The forum is busy and we need to have replies as soon as possible. If I haven't had a reply after 3 days I will bump the topic and if you do not reply by the following day after that then I will close the topic.

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#3 nermalthecat

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Posted 12 July 2010 - 08:38 PM

Had to zip file to compress. See attached. Ignore file name. Should be a .txt wordpad file.

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Edited by nermalthecat, 12 July 2010 - 08:39 PM.


#4 m0le

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Posted 13 July 2010 - 06:01 PM

Please download and run Combofix

Please download ComboFix from one of these locations:* IMPORTANT !!! Save ComboFix.exe to your Desktop making sure you rename it comfix.exe
  • Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools. (Click on this link to see a list of programs that should be disabled. The list is not all inclusive.)
  • Double click on Comfix.exe & follow the prompts.
  • As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are today, it's strongly recommended to have this pre-installed on your machine before doing any malware removal. It will allow you to boot up into a special recovery/repair mode that will allow us to more easily help you should your computer have a problem after an attempted removal of malware.
  • Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console.
**Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will continue it's malware removal procedures.



Once the Microsoft Windows Recovery Console is installed using ComboFix, you should see the following message:



Click on Yes, to continue scanning for malware.

When finished, it shall produce a log for you. Please include the C:\ComboFix.txt in your next reply.
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#5 nermalthecat

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Posted 13 July 2010 - 08:26 PM

See attached. The COMODO firewall kicked in when ComboFix was trying to generate the log. Don't know if that impacted anything.

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#6 m0le

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Posted 14 July 2010 - 04:08 PM

You must disable the firewall before running Combofix.

We are going to run Combofix again as below

1. Close any open browsers.

2. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

3. Open notepad and copy/paste the text in the box below into it:

QUOTE
RegLock::
[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}]
[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}\Elevation]
[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}\LocalServer32]
[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}\TypeLib]
[HKEY_LOCAL_MACHINE\software\Classes\Interface\{E3F2C3CB-5EB8-4A04-B22C-7E3B4B6AF30F}]
[HKEY_LOCAL_MACHINE\software\Classes\Interface\{E3F2C3CB-5EB8-4A04-B22C-7E3B4B6AF30F}\ProxyStubClsid32]
[HKEY_LOCAL_MACHINE\software\Classes\Interface\{E3F2C3CB-5EB8-4A04-B22C-7E3B4B6AF30F}\TypeLib]


Save this as CFScript.txt, in the same location as Comfix.exe (called ComboFix.exe in the below graphic)




Refering to the picture above, drag CFScript into ComboFix.exe

When finished, it shall produce a log for you at C:\ComboFix.txt which I will require in your next reply.
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#7 nermalthecat

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Posted 14 July 2010 - 06:17 PM

I had disabled the firewall. It relaunched when ComboFix rebooted the laptop. I'll rerun per your instructions. Thanks.

#8 m0le

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Posted 14 July 2010 - 06:40 PM

QUOTE(nermalthecat @ Jul 15 2010, 12:17 AM) View Post
It relaunched when ComboFix rebooted the laptop


That's okay then smile.gif

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#9 nermalthecat

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Posted 14 July 2010 - 06:46 PM

I am trying to re-run ComboFix with that script dragged into it, but it's saying that it detects McAfee VirusScan Enterprise is still running even though I have it disabled. I didn't run the ComboFix yet with that warning. Thoughts?

#10 m0le

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Posted 14 July 2010 - 06:52 PM

In this case what the script is doing will not be affected by McAfee running so go ahead and run Combofix. thumbup2.gif
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#11 nermalthecat

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Posted 14 July 2010 - 07:23 PM

Here's the new ComboFix log.

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#12 m0le

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Posted 15 July 2010 - 06:54 PM

That looks good, please run the ESET online scanner

I'd like us to scan your machine with ESET OnlineScan
  1. Hold down Control and click on the following link to open ESET OnlineScan in a new window.
    ESET OnlineScan
  2. Click the button.
  3. For alternate browsers only: (Microsoft Internet Explorer users can skip these steps)
    1. Click on to download the ESET Smart Installer. Save it to your desktop.
    2. Double click on the icon on your desktop.
  4. Check
  5. Click the button.
  6. Accept any security warnings from your browser.
  7. Leave the top box checked and then check
  8. Push the Start button.
  9. ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
  10. When the scan completes, push
  11. Push , and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
  12. Push the button.
  13. Push
NOTE: If no malware is found then no log will be produced. Let me know if this is the case.
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#13 nermalthecat

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Posted 15 July 2010 - 09:44 PM

Here is the ESET scan log.

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#14 m0le

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Posted 16 July 2010 - 06:02 PM

Just the Combofix quarantine prisoner.

You're clean. Good stuff! thumbup2.gif

Let's do some clearing up

Uninstall ComboFix

Remove Combofix now that we're done with it.
  • Please press the Windows Key and R on your keyboard. This will bring up the Run... command.
    (For Vista/Windows 7 please click Start -> All Programs -> Accessories -> Run)
  • Now type in Combofix /Uninstall in the runbox and click OK. (Notice the space between "Combofix" and "/")
  • Please follow the prompts to uninstall Combofix.
  • You will then receive a message saying Combofix was uninstalled successfully once it's done uninstalling itself.
This will uninstall Combofix and anything associated with it.


Download and Run OTC

We will now remove the tools we used during this fix using OTC.
  • Download OTC by OldTimer and save it to your desktop.
  • Double click icon to start the program. If you are using Vista, please right-click and choose run as administrator
  • Then Click the big button.
  • You will get a prompt saying "Being Cleanup Process". Please select Yes.
  • Restart your computer when prompted.
------------------------------------------------------------------------------------------------------------------------

Here's some advice on how you can keep your PC clean


Use and update your AntiVirus Software

You must have a good antivirus. There are plenty to choose from but I personally recommend the free options of Avast and Avira Antivir. If you want to purchase a security program then I recommend any of the following: AVG, Norton, McAfee, Kaspersky and ESET Nod32.

It is imperative that you update your Antivirus software at least once a week (Even more if you wish). If you do not update your antivirus software then it will not be able to catch any of the new variants that may come out. If you use a commercial antivirus program you must make sure you keep renewing your subscription. Otherwise, once your subscription runs out, you may not be able to update the programs virus definitions.


Make sure your applications have all of their updates

It is also possible for other programs on your computer to have security vulnerability that can allow malware to infect you. Therefore, it is also a good idea to check for the latest versions of commonly installed applications that are regularly patched to fix vulnerabilities. You can check these by visiting Secunia Software Inspector and Calendar of Updates.


Install an AntiSpyware Program

A highly recommended AntiSpyware program is SuperAntiSpyware. You can download the free Home Version. or the Pro version for a 15 day trial period.

Installing this or another recommended program will provide spyware & hijacker protection on your computer alongside your virus protection. You should scan your computer with an AntiSpyware program on a regular basis just as you would an antivirus software.


Finally, here's a treasure trove of antivirus, antimalware and antispyware resources


That's it nermalthecat, happy surfing!

Cheers.

m0le
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#15 nermalthecat

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Posted 16 July 2010 - 07:09 PM

Thanks for your help, but I have a couple of questions...

1) In Microsoft Outlook for my work email, I can no longer click on hyperlinks in email to launch a browser window. It says "this operation has been cancelled due to restrictions in effect on this computer. Please contact your system administrator." That just started happening a few days ago and I don't believe any restrictions have been placed by our sys admins. I work from remote.

2) My desktop background picture only shows 1/4 to 1/2 of the photo and the rest of the desktop is blank white. This also started happening maybe a week or so ago. Not a big deal functionally, but seems to imply that something's amiss.

3) I am now running McAfee Antivirus with a Comodo firewall and also have Malbytes Anti-Malware and Spyware Blaster loaded on this laptop. Is that sufficient protection and/or is there anything redundant?

4) I have had some spyware issues with other computers on this wireless network (desktop with wired connection to wireless router or other laptop). I just purchased a new router a few weeks ago when the original died. It's password protected. Is there anything I need to do to shore up my network to prevent the wave of spyware from continuing?

I will take these removal steps. Thanks for all of your help and if you have thoughts for the above, please advise.




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