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Ran Malwarebytes scan and network connections folder is now empty

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#1 bella1985


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  • Local time:05:58 PM

Posted 09 July 2010 - 04:07 PM

Laptop Connects to Router but won't connect to Internet?
I have a big problem. I was watching a video and I noticed one of those pop-ups claiming that my computer was infected named "Anti-Malware Doctor/AV Security Suite." I ignored it. I then noticed that the software installed on my computer without my permission. So, I tried to uninstall it from my program list, would not work. I found a website that explained how to remove the unwanted software, www.bleepingcomputer.com/virus-removal/r I followed the instructions and it removed the software but my internet wouldn't work. I tried doing several system restore points, but they all stated that they were unsuccessful. I even deleted the antivirus/malwarebytes software to see if that was interfering with the system restore, but it still did not work. The funny thing is everytime my computer connects to the router and I open an internet browser, everyone else that shares that router disconnects. When I disconnect from the network, the other computers automatically reconnect. I also notice when I try to connect to the internet, the modem restarts again. Also, when I open Firefox, it has the message:
The proxy server is refusing connections

Firefox is configured to use a proxy server that is refusing connections.

I diagnose the connection and it says "There is a problem with your Domain Name Server Configuration" and it can't be repaired automatically.

Additional Details
Update: I selected no proxy for firefox/IE, restarted and it can't connect to the router at all now. It can't find any networks. After that, I tried doing a system restor,said it was unsuccessful due to an unidentified error. I performed the Malwarebytes scan log: Registry Keys Infected:
HKEY_CURRENT_USER\SOFTWARE\Microsoft\W (Adware.SelectRebates) -> No action taken.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\W (Adware.SelectRebates) -> No action taken.

Registry Values Infected:
HKEY_CURRENT_USER\SOFTWARE\Microsoft\I Explorer\Toolbar\WebBrowser\{98279c38-de (Adware.SelectRebates) -> No action taken.

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
46 minutes ago

I open the Network Connections folder and it is now empty. :thumbsup: Help!

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