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Bogus Anti-spyware Removal/Virus protection and Google Redirects


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3 replies to this topic

#1 regancw

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Posted 09 July 2010 - 11:14 AM

I've had this virus/bug before and have removed it in the past, but this time I got it I followed directions on bleepingcomputer (ie: downloading and running rkill, turning off the bogus proxy settings, and running an updated version of malware bytes in safe mode) but I was still getting redirects when searching google. While trying to figure out what was wrong, I somehow got reinfected with the same fake antivirus removal software bug.

I decided it was best to go ahead and post my particular problem so I can get a specific response rather than continuing to take shots in the dark based on other people's problems. So, I am sorry if this is redundant and I will happily follow a link to the correct fix if it is already out there. I just want to make sure I am solving this once and for all. Thanks so much in advance!!!

DDS Text:

DDS (Ver_10-03-17.01) - NTFSx86 NETWORK
Run by casandra at 10:28:12.29 on Fri 07/02/2010
Internet Explorer: 7.0.5730.11
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.1014.740 [GMT -4:00]

AV: eTrust ITM *On-access scanning enabled* (Updated) {33EA71EA-56CF-40B5-A06B-BD3A27397C44}

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\system32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\internet explorer\iexplore.exe
C:\Documents and Settings\casandra\Desktop\dds.scr

============== Pseudo HJT Report ===============

uStart Page = https://www.titleworkplace.biz/Citrix/MetaF...uth/login.aspx;
uInternet Settings,ProxyServer = http=127.0.0.1:5577
uInternet Settings,ProxyOverride = <local>
BHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelper.dll
BHO: DriveLetterAccess: {5ca3d70e-1895-11cf-8e15-001234567890} - c:\windows\system32\dla\DLASHX_W.DLL
BHO: {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - No File
BHO: Symantec Intrusion Prevention: {6d53ec84-6aae-4787-aeee-f4628f01010c} - c:\progra~1\common~1\symant~1\ids\IPSBHO.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
TB: {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - No File
uRun: [BgMonitor_{79662E04-7C6C-4d9f-84C7-88D8A56B10AA}] "c:\program files\common files\ahead\lib\NMBgMonitor.exe"
uRun: [SUPERAntiSpyware] c:\program files\superantispyware\SUPERAntiSpyware.exe
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
mRun: [Mouse Suite 98 Daemon] ICO.EXE
mRun: [RTHDCPL] RTHDCPL.EXE
mRun: [IgfxTray] c:\windows\system32\igfxtray.exe
mRun: [HotKeysCmds] c:\windows\system32\hkcmd.exe
mRun: [Persistence] c:\windows\system32\igfxpers.exe
mRun: [TVT Scheduler Proxy] c:\program files\common files\lenovo\scheduler\scheduler_proxy.exe
mRun: [DLA] c:\windows\system32\dla\DLACTRLW.EXE
mRun: [ISUSPM Startup] c:\progra~1\common~1\instal~1\update~1\ISUSPM.exe -startup
mRun: [ISUSScheduler] "c:\program files\common files\installshield\updateservice\issch.exe" -start
mRun: [LPManager] c:\progra~1\thinkv~2\prdctr\LPMGR.exe
mRun: [NeroFilterCheck] c:\program files\common files\ahead\lib\NeroCheck.exe
mRun: [Realtime Monitor] "c:\program files\ca\etrustitm\realmon.exe" -s
mRun: [Matrox Powerdesk] c:\windows\system32\pdesk\PDesk.exe /Autolaunch
mRun: [eCopy Scan Inbox Monitor] "c:\program files\ecopy\desktop 9.2\bin\InboxMonitor.exe" -run
mRun: [eDP2eD] "c:\program files\ecopy\desktop 9.2\bin\eDP2eD.exe"
mRun: [High Definition Audio Property Page Shortcut] HDAShCut.exe
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 8.0\reader\Reader_sl.exe"
mRun: [Synchronization Manager] %SystemRoot%\system32\mobsync.exe /logon
mRun: [QuickTime Task] "c:\program files\quicktime\qttask.exe" -atboottime
mRun: [SunJavaUpdateSched] "c:\program files\common files\java\java update\jusched.exe"
mRun: [Message Center Plus] c:\program files\lenovo\message center plus\MCPLaunch.exe /start
mRun: [WinampAgent] "c:\program files\winamp\winampa.exe"
mRun: [MSConfig] c:\windows\pchealth\helpctr\binaries\MSCONFIG.EXE /auto
mRun: [rghjmobk] c:\documents and settings\networkservice\local settings\application data\mrwrdncqr\dlpdloctssd.exe
dRun: [rghjmobk] c:\documents and settings\networkservice\local settings\application data\mrwrdncqr\dlpdloctssd.exe
StartupFolder: c:\documents and settings\casandra\start menu\programs\startup\logon.bat
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\progra~1.lnk - c:\program files\citrix\ica client\pnagent.exe
IE: &Search
IE: E&xport to Microsoft Excel - c:\progra~1\micros~3\office11\EXCEL.EXE/3000
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~3\office11\REFIEBAR.DLL
Trusted Zone: aol.com\my.screenname
Trusted Zone: aol.com\webmail
Trusted Zone: aol.com\www
Trusted Zone: charlestoncounty.org
Trusted Zone: charlestoncounty.org\imgweb
DPF: FirstViewer - hxxp://www.rod.dorchestercounty.net/alchemyweb/Components/FirstVwr.CAB
DPF: {00140000-B1BA-11CE-ABC6-F5B2E79D9E3F} - hxxp://www.orangeburgscrod.org/controls/LTOCX14N.cab
DPF: {02BF25D5-8C17-4B23-BC80-D3488ABDDC6B} - hxxp://appldnld.apple.com.edgesuite.net/content.info.apple.com/QuickTime/qtactivex/qtplugin.cab
DPF: {106E49CF-797A-11D2-81A2-00E02C015623} - hxxp://www.alternatiff.com/install-ie/alttiff.cab
DPF: {4592C0F5-3382-44C6-9F79-BEA2CCBDA2EA} - hxxp://imgweb.charlestoncounty.org/appnet/activex/OBXWebSelect.cab
DPF: {531C8059-ED3C-481E-B46C-558CF2862F6B} - hxxp://imgweb.charlestoncounty.org/AppNet/activex/OBXWebSelect.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_20-windows-i586.cab
DPF: {93D532DD-85FC-4A92-8254-8DB5437D8690} - hxxp://imgweb.charlestoncounty.org/AppNet/activex/OBXPopup.cab
DPF: {9841D1AE-9C0B-11D3-9452-00105A098C21} - hxxp://www.orangeburgscrod.org/controls/prntpro2.CAB
DPF: {CAFEEFAC-0016-0000-0020-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_20-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_20-windows-i586.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
DPF: {D53C7B6F-E402-4AD9-A4A7-4ED69437300F} - hxxp://imgweb.charlestoncounty.org/AppNet/activex/OBXWebViewer.cab
DPF: {E87F6C8E-16C0-11D3-BEF7-009027438003} - hxxps://tm.sureclose.com/include/xupload.ocx
DPF: {F5876F16-5217-4B38-96F3-C2BB80215302} - hxxp://imgweb.charlestoncounty.org/appnet/activex/OBXWebViewer.cab
TCP: {8AE197BB-D74E-49D7-A3FE-90894E39DD7E} = 10.81.2.150,24.31.195.64
Notify: !SASWinLogon - c:\program files\superantispyware\SASWINLO.DLL
Notify: igfxcui - igfxdev.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
SEH: SABShellExecuteHook Class: {5ae067d3-9afb-48e0-853a-ebb7f4a000da} - c:\program files\superantispyware\SASSEH.DLL

============= SERVICES / DRIVERS ===============

S1 SASDIFSV;SASDIFSV;c:\program files\superantispyware\SASDIFSV.SYS [2009-8-5 12872]
S1 SASKUTIL;SASKUTIL;c:\program files\superantispyware\SASKUTIL.SYS [2009-8-5 67656]
S2 TVT Backup Protection Service;TVT Backup Protection Service;c:\program files\lenovo\rescue and recovery\rrpservice.exe [2007-7-11 569344]
S3 SASENUM;SASENUM;c:\program files\superantispyware\SASENUM.SYS [2009-8-5 12872]
S3 TVTI2C;Lenovo SM bus driver;c:\windows\system32\drivers\tvti2c.sys [2007-5-22 30336]

=============== Created Last 30 ================

2010-07-02 14:25:59 0 ----a-w- c:\documents and settings\casandra\defogger_reenable
2010-07-01 20:33:06 0 d-----w- c:\windows\pss
2010-06-11 13:23:14 0 d-----w- c:\docume~1\casandra\applic~1\Malwarebytes
2010-06-11 13:23:06 38224 ------w- c:\windows\system32\drivers\mbamswissarmy.sys
2010-06-11 13:23:05 20952 ------w- c:\windows\system32\drivers\mbam.sys
2010-06-11 13:23:05 0 d-----w- c:\program files\Malwarebytes' Anti-Malware
2010-06-11 13:23:05 0 d-----w- c:\docume~1\alluse~1\applic~1\Malwarebytes
2010-06-10 14:17:28 411368 ------w- c:\windows\system32\deployJava1.dll

==================== Find3M ====================

2010-06-14 12:51:53 2496 ------w- c:\windows\system32\d3d8caps.dat
2010-05-04 12:39:27 70656 ------w- c:\windows\system32\dllcache\ie4uinit.exe
2010-05-04 12:39:27 13824 ------w- c:\windows\system32\dllcache\ieudinit.exe
2010-05-02 05:22:50 1851264 ------w- c:\windows\system32\win32k.sys
2010-05-02 05:22:50 1851264 ------w- c:\windows\system32\dllcache\win32k.sys
2010-04-20 05:30:08 285696 ------w- c:\windows\system32\dllcache\atmfd.dll
2010-04-20 05:30:08 285696 ------w- c:\windows\system32\atmfd.dll
2010-04-16 11:43:25 634656 ------w- c:\windows\system32\dllcache\iexplore.exe
2010-04-16 11:43:23 161792 ------w- c:\windows\system32\dllcache\ieakui.dll
2010-04-06 08:52:46 2462720 ------w- c:\windows\system32\dllcache\WMVCore.dll
2007-08-14 06:46:34 10896 -c----w- c:\program files\ThinkVantage Fingerprint Software
2008-05-09 01:05:38 32768 --sh--w- c:\windows\system32\config\systemprofile\local settings\application data\microsoft\feeds cache\index.dat
2008-08-01 20:59:49 32768 --sh--w- c:\windows\system32\config\systemprofile\local settings\history\history.ie5\mshist012008080120080802\index.dat

============= FINISH: 10:29:19.57 ===============

Attached Files



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#2 schrauber

schrauber

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Posted 12 July 2010 - 01:51 PM

Hello and welcome to Bleeping Computer

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.

Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.

If you have already posted a DDS log, please do so again, as your situation may have changed.
Use the 'Add Reply' and add the new log to this thread.


Thanks and again sorry for the delay.

We need to see some information about what is happening in your machine. Please perform the following scan:
  • Download DDS by sUBs from one of the following links. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explaination about the tool. No input is needed, the scan is running.
  • Notepad will open with the results.
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE



Please download GMER from one of the following locations and save it to your desktop:
  • Main Mirror
    This version will download a randomly named file (Recommended)
  • Zipped Mirror
    This version will download a zip file you will need to extract first. If you use this mirror, please extract the zip file to your desktop.
  • Disconnect from the Internet and close all running programs.
  • Temporarily disable any real-time active protection so your security programs will not conflict with gmer's driver.
  • Double-click on the randomly named GMER file (i.e. n7gmo46c.exe) and allow the gmer.sys driver to load if asked.
  • Note: If you downloaded the zipped version, extract the file to its own folder such as C:\gmer and then double-click on gmer.exe.


  • GMER will open to the Rootkit/Malware tab and perform an automatic quick scan when first run. (do not use the computer while the scan is in progress)
  • If you receive a WARNING!!! about rootkit activity and are asked to fully scan your system...click NO.
  • Now click the Scan button. If you see a rootkit warning window, click OK.
  • When the scan is finished, click the Save... button to save the scan results to your Desktop. Save the file as gmer.log.
  • Click the Copy button and paste the results into your next reply.
  • Exit GMER and re-enable all active protection when done.
-- If you encounter any problems, try running GMER in Safe Mode.
regards,
schrauber

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If I've not posted back within 48 hrs., feel free to send a PM with your topic link. Thank you!

If I have helped you then please consider donating to continue the fight against malware Posted Image

#3 schrauber

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Posted 14 July 2010 - 01:18 PM

Still with me?
regards,
schrauber

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If I've not posted back within 48 hrs., feel free to send a PM with your topic link. Thank you!

If I have helped you then please consider donating to continue the fight against malware Posted Image

#4 schrauber

schrauber

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Posted 17 July 2010 - 01:53 AM

Due to the lack of feedback, this topic is now closed.
If you need this topic reopened, please PM a staff member and we will reopen it for you (include the address of this thread in your request). This applies to the original topic starter only. Everyone else with similar problems, please start a new topic.
regards,
schrauber

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If I have helped you then please consider donating to continue the fight against malware Posted Image




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