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Intrusion attempt 19js810300z.com blocked


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22 replies to this topic

#1 renagray

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Posted 09 July 2010 - 10:02 AM

Application path DEVICEHARDDISKVOLUME1WINDOWSSYSTEM32SVCHOST.EXE

From a previous post by another user, I saw that this is something that can be removed from
my computer. The intrusion attempt is happening frequently. My Google Chrome no longer works
so I uninstalled it.

Can someone help?

Thanks!!!

It won't allow me to upload my files? It gets stuck on "uploading" and will not finish uploading the file.

Here's the attach file. GMER file coming soon.

Merged 3 posts. ~ OB

GMER File added. Thanks for any help!

Attached Files


Edited by renagray, 09 July 2010 - 02:48 PM.


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#2 renagray

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Posted 10 July 2010 - 05:09 PM

?

EDIT: Please be patient. There are over 170 unanswered topics in this forum at present and the current average wait time to receive help is 4 days. ~BP

Edited by Budapest, 10 July 2010 - 06:36 PM.


#3 renagray

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Posted 12 July 2010 - 01:32 PM

sorry for the impatience. Another issue is that the computer is now running much slower than usual. Norton isn't finding any viruses, but it might still have one. Thanks for your help.

#4 schrauber

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Posted 12 July 2010 - 01:50 PM

Hello and welcome to Bleeping Computer

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.

Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.

If you have already posted a DDS log, please do so again, as your situation may have changed.
Use the 'Add Reply' and add the new log to this thread.


Thanks and again sorry for the delay.

We need to see some information about what is happening in your machine. Please perform the following scan:
  • Download DDS by sUBs from one of the following links. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explaination about the tool. No input is needed, the scan is running.
  • Notepad will open with the results.
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE



Please download GMER from one of the following locations and save it to your desktop:
  • Main Mirror
    This version will download a randomly named file (Recommended)
  • Zipped Mirror
    This version will download a zip file you will need to extract first. If you use this mirror, please extract the zip file to your desktop.
  • Disconnect from the Internet and close all running programs.
  • Temporarily disable any real-time active protection so your security programs will not conflict with gmer's driver.
  • Double-click on the randomly named GMER file (i.e. n7gmo46c.exe) and allow the gmer.sys driver to load if asked.
  • Note: If you downloaded the zipped version, extract the file to its own folder such as C:\gmer and then double-click on gmer.exe.


  • GMER will open to the Rootkit/Malware tab and perform an automatic quick scan when first run. (do not use the computer while the scan is in progress)
  • If you receive a WARNING!!! about rootkit activity and are asked to fully scan your system...click NO.
  • Now click the Scan button. If you see a rootkit warning window, click OK.
  • When the scan is finished, click the Save... button to save the scan results to your Desktop. Save the file as gmer.log.
  • Click the Copy button and paste the results into your next reply.
  • Exit GMER and re-enable all active protection when done.
-- If you encounter any problems, try running GMER in Safe Mode.
regards,
schrauber

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If I've not posted back within 48 hrs., feel free to send a PM with your topic link. Thank you!

If I have helped you then please consider donating to continue the fight against malware Posted Image

#5 renagray

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Posted 12 July 2010 - 02:34 PM

Norton is blocking the intrusion attempts but the computer is running much slower. Google Chrome had stopped working. I uninstalled it. Here is the dds.txt


DDS (Ver_10-03-17.01) - NTFSx86
Run by mel at 14:21:58.32 on Mon 07/12/2010
Internet Explorer: 7.0.5730.13 BrowserJavaVersion: 1.6.0_20
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.2039.1124 [GMT -5:00]

AV: Norton 360 *On-access scanning enabled* (Updated) {E10A9785-9598-4754-B552-92431C1C35F8}
FW: Norton 360 *enabled* {7C21A4C9-F61F-4AC4-B722-A6E19C16F220}

============== Running Processes ===============

C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\WINDOWS\SYSTEM32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe -k WudfServiceGroup
svchost.exe
svchost.exe
C:\WINDOWS\system32\spoolsv.exe
svchost.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Norton 360\Norton 360\Engine\3.8.0.41\ccSvcHst.exe
C:\WINDOWS\System32\svchost.exe -k HPZ12
C:\WINDOWS\System32\svchost.exe -k HPZ12
C:\WINDOWS\System32\svchost.exe -k imgsvc
C:\Program Files\Common Files\Pure Networks Shared\Platform\nmsrvc.exe
C:\Program Files\Norton 360\Norton 360\Engine\3.8.0.41\ccSvcHst.exe
C:\WINDOWS\system32\S

Norton is blocking the intrusion attempts but the computer is running much slower. Google Chrome had stopped working. I uninstalled it. Here is the dds.txt


DDS (Ver_10-03-17.01) - NTFSx86
Run by mel at 14:21:58.32 on Mon 07/12/2010
Internet Explorer: 7.0.5730.13 BrowserJavaVersion: 1.6.0_20
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.2039.1124 [GMT -5:00]

AV: Norton 360 *On-access scanning enabled* (Updated) {E10A9785-9598-4754-B552-92431C1C35F8}
FW: Norton 360 *enabled* {7C21A4C9-F61F-4AC4-B722-A6E19C16F220}

============== Running Processes ===============

C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\WINDOWS\SYSTEM32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe -k WudfServiceGroup
svchost.exe
svchost.exe
C:\WINDOWS\system32\spoolsv.exe
svchost.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Norton 360\Norton 360\Engine\3.8.0.41\ccSvcHst.exe
C:\WINDOWS\System32\svchost.exe -k HPZ12
C:\WINDOWS\System32\svchost.exe -k HPZ12
C:\WINDOWS\System32\svchost.exe -k imgsvc
C:\Program Files\Common Files\Pure Networks Shared\Platform\nmsrvc.exe
C:\Program Files\Norton 360\Norton 360\Engine\3.8.0.41\ccSvcHst.exe
C:\WINDOWS\system32\S

Attached Files


Edited by renagray, 12 July 2010 - 02:49 PM.


#6 renagray

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Posted 13 July 2010 - 01:08 PM

I'm having trouble trying to add the gmer log. The computer hangs every time I try to upload a file. I atried to copy the gmer log to notepad, and now notepad isn't responding. Should I try to do this in safemode and see if that helps?

#7 renagray

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Posted 13 July 2010 - 01:28 PM

Ok, managed to get into safe mode, copied the gmer file to a usb drive, and am attaching it here, and pasting the results.

GMER 1.0.15.15281 - http://www.gmer.net
Rootkit scan 2010-07-13 12:11:41
Windows 5.1.2600 Service Pack 3
Running: h1ee2c04.exe; Driver: C:\DOCUME~1\mel\LOCALS~1\Temp\uwloraow.sys


---- System - GMER 1.0.15 ----

SSDT 897D9658 ZwAlertResumeThread
SSDT 8A2C9EF8 ZwAlertThread
SSDT 8A3724E0 ZwAllocateVirtualMemory
SSDT 8A379420 ZwAssignProcessToJobObject
SSDT 8A3014A8 ZwConnectPort
SSDT \??\C:\WINDOWS\system32\Drivers\SYMEVENT.SYS (Symantec Event Library/Symantec Corporation) ZwCreateKey [0xA391F130]
SSDT 8A532640 ZwCreateMutant
SSDT 8A38E6C0 ZwCreateSymbolicLinkObject
SSDT 8A4EB720 ZwCreateThread
SSDT 8A58D7F0 ZwDebugActiveProcess
SSDT \??\C:\WINDOWS\system32\Drivers\SYMEVENT.SYS (Symantec Event Library/Symantec Corporation) ZwDeleteKey [0xA391F3B0]
SSDT \??\C:\WINDOWS\system32\Drivers\SYMEVENT.SYS (Symantec Event Library/Symantec Corporation) ZwDeleteValueKey [0xA391F910]
SSDT 8A5EA408 ZwDuplicateObject
SSDT sptd.sys ZwEnumerateKey [0xF74F2FB2]
SSDT sptd.sys ZwEnumerateValueKey [0xF74F3340]
SSDT 8A32BB10 ZwFreeVirtualMemory
SSDT 8A300C88 ZwImpersonateAnonymousToken
SSDT 8A524D20 ZwImpersonateThread
SSDT 8A226608 ZwLoadDriver
SSDT 8A341648 ZwMapViewOfSection
SSDT 8A340EF8 ZwOpenEvent
SSDT sptd.sys ZwOpenKey [0xF74ED0B0]
SSDT 8A540CD0 ZwOpenProcess
SSDT 8A4B4D28 ZwOpenProcessToken
SSDT 8A372CC8 ZwOpenSection
SSDT 8A4EF898 ZwOpenThread
SSDT 8A241360 ZwProtectVirtualMemory
SSDT sptd.sys ZwQueryKey [0xF74F3418]
SSDT sptd.sys ZwQueryValueKey [0xF74F3298]
SSDT 8A216D88 ZwResumeThread
SSDT 8A1F2108 ZwSetContextThread
SSDT 8A5978E8 ZwSetInformationProcess
SSDT 8A372EF8 ZwSetSystemInformation
SSDT \??\C:\WINDOWS\system32\Drivers\SYMEVENT.SYS (Symantec Event Library/Symantec Corporation) ZwSetValueKey [0xA391FB60]
SSDT 8A540EF8 ZwSuspendProcess
SSDT 8A212108 ZwSuspendThread
SSDT 8A1ED360 ZwTerminateProcess
SSDT 8A1F9110 ZwTerminateThread
SSDT 8A1E0110 ZwUnmapViewOfSection
SSDT 8A58D668 ZwWriteVirtualMemory

---- Kernel code sections - GMER 1.0.15 ----

.text ntoskrnl.exe!_abnormal_termination + 3DC 804E2A48 4 Bytes CALL D6D883C5
? C:\WINDOWS\system32\drivers\sptd.sys The process cannot access the file because it is being used by another process.
? SYMEFA.SYS The system cannot find the file specified. !
.text USBPORT.SYS!DllUnload B924E8AC 5 Bytes JMP 8A4FA770
.text C:\WINDOWS\system32\DRIVERS\ati2mtag.sys section is writeable [0xB8B0F000, 0x1B601E, 0xE8000020]
.rsrc C:\WINDOWS\System32\DRIVERS\ipsec.sys entry point in ".rsrc" section [0xA39CC614]

---- User code sections - GMER 1.0.15 ----

.text C:\WINDOWS\System32\svchost.exe[1232] ntdll.dll!NtProtectVirtualMemory 7C90D6EE 3 Bytes JMP 0091000A
.text C:\WINDOWS\System32\svchost.exe[1232] ntdll.dll!NtProtectVirtualMemory + 4 7C90D6F2 1 Byte [84]
.text C:\WINDOWS\System32\svchost.exe[1232] ntdll.dll!NtWriteVirtualMemory 7C90DFAE 5 Bytes JMP 0092000A
.text C:\WINDOWS\System32\svchost.exe[1232] ntdll.dll!KiUserExceptionDispatcher 7C90E47C 5 Bytes JMP 0090000C
.text C:\WINDOWS\System32\svchost.exe[1232] USER32.dll!GetCursorPos 7E42974E 5 Bytes JMP 028A000A
.text C:\WINDOWS\System32\svchost.exe[1232] ole32.dll!CoCreateInstance 7750057E 5 Bytes JMP 00F1000A
.text C:\WINDOWS\system32\wuauclt.exe[2440] ntdll.dll!NtProtectVirtualMemory 7C90D6EE 3 Bytes JMP 0091000A
.text C:\WINDOWS\system32\wuauclt.exe[2440] ntdll.dll!NtProtectVirtualMemory + 4 7C90D6F2 1 Byte [84]
.text C:\WINDOWS\system32\wuauclt.exe[2440] ntdll.dll!NtWriteVirtualMemory 7C90DFAE 5 Bytes JMP 0092000A
.text C:\WINDOWS\system32\wuauclt.exe[2440] ntdll.dll!KiUserExceptionDispatcher 7C90E47C 5 Bytes JMP 0090000C
.text C:\WINDOWS\system32\SearchIndexer.exe[2568] kernel32.dll!WriteFile 7C810E27 7 Bytes JMP 00585C0C C:\WINDOWS\system32\MSSRCH.DLL (mssrch.dll/Microsoft Corporation)
.text C:\WINDOWS\Explorer.EXE[3652] ntdll.dll!NtProtectVirtualMemory 7C90D6EE 5 Bytes JMP 00B7000A
.text C:\WINDOWS\Explorer.EXE[3652] ntdll.dll!NtWriteVirtualMemory 7C90DFAE 5 Bytes JMP 00BD000A
.text C:\WINDOWS\Explorer.EXE[3652] ntdll.dll!KiUserExceptionDispatcher 7C90E47C 5 Bytes JMP 00B6000C
.text C:\Program Files\Mozilla Firefox\firefox.exe[5708] ntdll.dll!NtProtectVirtualMemory 7C90D6EE 5 Bytes JMP 011D000A
.text C:\Program Files\Mozilla Firefox\firefox.exe[5708] ntdll.dll!NtWriteVirtualMemory 7C90DFAE 5 Bytes JMP 011E000A
.text C:\Program Files\Mozilla Firefox\firefox.exe[5708] ntdll.dll!KiUserExceptionDispatcher 7C90E47C 5 Bytes JMP 011C000C

---- Kernel IAT/EAT - GMER 1.0.15 ----

IAT \WINDOWS\System32\Drivers\SCSIPORT.SYS[ntoskrnl.exe!IoConnectInterrupt] [F750406C] sptd.sys
IAT pci.sys[ntoskrnl.exe!IoDetachDevice] [F7504018] sptd.sys
IAT pci.sys[ntoskrnl.exe!IoAttachDeviceToDeviceStack] [F75269AE] sptd.sys
IAT atapi.sys[ntoskrnl.exe!IoConnectInterrupt] [F750406C] sptd.sys
IAT atapi.sys[HAL.dll!READ_PORT_UCHAR] [F74EDAD4] sptd.sys
IAT atapi.sys[HAL.dll!READ_PORT_BUFFER_USHORT] [F74EDC1A] sptd.sys
IAT atapi.sys[HAL.dll!READ_PORT_USHORT] [F74EDB9C] sptd.sys
IAT atapi.sys[HAL.dll!WRITE_PORT_BUFFER_USHORT] [F74EE748] sptd.sys
IAT atapi.sys[HAL.dll!WRITE_PORT_UCHAR] [F74EE61E] sptd.sys

---- Devices - GMER 1.0.15 ----

Device \FileSystem\Ntfs \Ntfs 8A6131E8
Device \FileSystem\Fastfat \FatCdrom 888AD1E8

AttachedDevice \Driver\Tcpip \Device\Ip SYMTDI.SYS (Network Dispatch Driver/Symantec Corporation)

Device \Driver\usbuhci \Device\USBPDO-0 8A4C2790
Device \Driver\usbuhci \Device\USBPDO-1 8A4C2790
Device \Driver\usbuhci \Device\USBPDO-2 8A4C2790
Device \Driver\usbehci \Device\USBPDO-3 8A4BF1E8

AttachedDevice \Driver\Tcpip \Device\Tcp SYMTDI.SYS (Network Dispatch Driver/Symantec Corporation)

Device \Driver\Ftdisk \Device\HarddiskVolume1 8A6811E8
Device \Driver\Ftdisk \Device\HarddiskVolume2 8A6811E8
Device \Driver\Cdrom \Device\CdRom0 8A27E790
Device \Driver\atapi \Device\Ide\IdeDeviceP1T1L0-17 [F7859B40] atapi.sys[unknown section] {MOV EDX, [ESP+0x8]; LEA ECX, [ESP+0x4]; PUSH EAX; MOV EAX, ESP; PUSH EAX}
Device \Driver\atapi \Device\Ide\IdePort0 [F7859B40] atapi.sys[unknown section] {MOV EDX, [ESP+0x8]; LEA ECX, [ESP+0x4]; PUSH EAX; MOV EAX, ESP; PUSH EAX}
Device \Driver\atapi \Device\Ide\IdePort1 [F7859B40] atapi.sys[unknown section] {MOV EDX, [ESP+0x8]; LEA ECX, [ESP+0x4]; PUSH EAX; MOV EAX, ESP; PUSH EAX}
Device \Driver\atapi \Device\Ide\IdeDeviceP1T0L0-f [F7859B40] atapi.sys[unknown section] {MOV EDX, [ESP+0x8]; LEA ECX, [ESP+0x4]; PUSH EAX; MOV EAX, ESP; PUSH EAX}
Device \Driver\Cdrom \Device\CdRom1 8A27E790
Device \Driver\NetBT \Device\NetBt_Wins_Export 897BA588
Device \Driver\NetBT \Device\NetbiosSmb 897BA588
Device \Driver\USBSTOR \Device\00000079 895D3790

AttachedDevice \Driver\Tcpip \Device\Udp SYMTDI.SYS (Network Dispatch Driver/Symantec Corporation)
AttachedDevice \Driver\Tcpip \Device\RawIp SYMTDI.SYS (Network Dispatch Driver/Symantec Corporation)

Device \Driver\usbuhci \Device\USBFDO-0 8A4C2790
Device \Driver\usbuhci \Device\USBFDO-1 8A4C2790
Device \FileSystem\MRxSmb \Device\LanmanDatagramReceiver 897B61E8
Device \Driver\USBSTOR \Device\0000007b 895D3790
Device \Driver\usbuhci \Device\USBFDO-2 8A4C2790
Device \FileSystem\MRxSmb \Device\LanmanRedirector 897B61E8
Device \Driver\usbehci \Device\USBFDO-3 8A4BF1E8
Device \Driver\Ftdisk \Device\FtControl 8A6811E8
Device \FileSystem\Fastfat \Fat 888AD1E8

AttachedDevice \FileSystem\Fastfat \Fat fltmgr.sys (Microsoft Filesystem Filter Manager/Microsoft Corporation)

Device \FileSystem\Cdfs \Cdfs 895D5790
Device -> \Driver\atapi \Device\Harddisk0\DR0 897F3EC5

---- Registry - GMER 1.0.15 ----

Reg HKLM\SYSTEM\CurrentControlSet\Services\sptd\Cfg@s1 771343423
Reg HKLM\SYSTEM\CurrentControlSet\Services\sptd\Cfg@s2 285507792
Reg HKLM\SYSTEM\CurrentControlSet\Services\sptd\Cfg@h0 1
Reg HKLM\SYSTEM\CurrentControlSet\Services\sptd\Cfg\19659239224E364682FA4BAF72C53EA4
Reg HKLM\SYSTEM\CurrentControlSet\Services\sptd\Cfg\19659239224E364682FA4BAF72C53EA4@h0 0
Reg HKLM\SYSTEM\CurrentControlSet\Services\sptd\Cfg\19659239224E364682FA4BAF72C53EA4@khjeh 0xC8 0xD0 0x20 0xC0 ...
Reg HKLM\SYSTEM\ControlSet002\Services\sptd\Cfg\19659239224E364682FA4BAF72C53EA4 (not active ControlSet)
Reg HKLM\SYSTEM\ControlSet002\Services\sptd\Cfg\19659239224E364682FA4BAF72C53EA4@h0 0
Reg HKLM\SYSTEM\ControlSet002\Services\sptd\Cfg\19659239224E364682FA4BAF72C53EA4@khjeh 0xC8 0xD0 0x20 0xC0 ...
Reg HKLM\SOFTWARE\Classes\CLSID\{0789FD72-8CDF-9146-5753-71D29736F06C}\Implemented Categories\{40FC6ED5-2438-11CF-A3DB-080036F12502}
Reg HKLM\SOFTWARE\Classes\CLSID\{0789FD72-8CDF-9146-5753-71D29736F06C}\InProcServer32@ C:\WINDOWS\System32\wshom.ocx
Reg HKLM\SOFTWARE\Classes\CLSID\{0789FD72-8CDF-9146-5753-71D29736F06C}\InProcServer32@ThreadingModel Apartment
Reg HKLM\SOFTWARE\Classes\CLSID\{0789FD72-8CDF-9146-5753-71D29736F06C}\ProgID@ WScript.Network.1
Reg HKLM\SOFTWARE\Classes\CLSID\{0789FD72-8CDF-9146-5753-71D29736F06C}\TypeLib@ {F935DC20-1CF0-11D0-ADB9-00C04FD58A0B}
Reg HKLM\SOFTWARE\Classes\CLSID\{0789FD72-8CDF-9146-5753-71D29736F06C}\VersionIndependentProgID@ WScript.Network
Reg HKLM\SOFTWARE\Classes\CLSID\{61043D0A-63FD-97EC-8D7C-B1FD1D3A8CEB}\InprocServer32@ C:\WINDOWS\System32\scardssp.dll
Reg HKLM\SOFTWARE\Classes\CLSID\{61043D0A-63FD-97EC-8D7C-B1FD1D3A8CEB}\InprocServer32@ThreadingModel Free
Reg HKLM\SOFTWARE\Classes\CLSID\{61043D0A-63FD-97EC-8D7C-B1FD1D3A8CEB}\ProgID@ Scardssp.SCardDatabase.1
Reg HKLM\SOFTWARE\Classes\CLSID\{61043D0A-63FD-97EC-8D7C-B1FD1D3A8CEB}\TypeLib@ {82C38704-19F1-11D3-A11F-00C04F79F800}
Reg HKLM\SOFTWARE\Classes\CLSID\{61043D0A-63FD-97EC-8D7C-B1FD1D3A8CEB}\VersionIndependentProgID@ Scardssp.SCardDatabase

---- Files - GMER 1.0.15 ----

File C:\WINDOWS\System32\DRIVERS\ipsec.sys suspicious modification
File C:\WINDOWS\system32\drivers\atapi.sys suspicious modification

---- EOF - GMER 1.0.15 ----

Attached Files

  • Attached File  gmer.log   21.88KB   6 downloads


#8 schrauber

schrauber

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Posted 15 July 2010 - 11:02 AM

Hello, renagray
Welcome to the Bleeping Computer Forums. My name is Thomas (Tom is fine), and I will be helping you fixing your problems.

If you do not make a reply in 4-5 days, we will have to close your topic.

You may want to keep the link to this topic in your favourites. Alternatively, you can click the button at the top bar of this topic and Track this Topic. The topics you are tracking can be found here.

Please take note of some guidelines for this fix:
  • Refrain from making any changes to your computer including installing/uninstall programs, deleting files, modifying the registry, and running scanners or tools. Doing so could cause changes to the directions I have to give you and prolong the time required. Further more, you should not be taking any advice relating to this computer from any other source throughout the course of this fix.
  • If you do not understand any step(s) provided, please do not hesitate to ask before continuing. I would much rather clarify instructions or explain them differently than have something important broken.
  • Even if things appear to be better, it might not mean we are finished. Please continue to follow my instructions and reply back until I give you the "all clean". We do not want to clean you part-way, only to have the system re-infect itself.
  • Please reply using the button in the lower right hand corner of your screen. Do not start a new topic. The logs that you post should be pasted directly into the reply. Only attach them if requested or if they do not fit into the post.
  • Old topics are closed after 3 days with no reply, and working topics are closed after 5 days. If for any reason you cannot complete instructions within that time, that's fine, just post back here so that we know you're still here.
  • Please set your system to show all files.
    Click Start, open My Computer, select the Tools menu and click Folder Options.
    Select the View Tab. Under the Hidden files and folders heading, select Show hidden files and folders.
    Uncheck: Hide file extensions for known file types
    Uncheck the Hide protected operating system files (recommended) option.
    Click Yes to confirm.




  • Download TDSSKiller and save it to your Desktop.
  • Extract its contents to your desktop and make sure TDSSKiller.exe (the contents of the zipped file) is on the Desktop itself, not within a folder on the desktop.
  • Go to Start > Run (Or you can hold down your Windows key and press R) and copy and paste the following into the text field. (make sure you include the quote marks) Then press OK.

    "%userprofile%\Desktop\TDSSKiller.exe" -l C:\TDSSKiller.txt -v

  • If it says "Hidden service detected" DO NOT type anything in. Just press Enter on your keyboard to not do anything to the file.
  • When it is done, a log file should be created on your C: drive called "TDSSKiller.txt" please copy and paste the contents of that file here.






Please go here and have a look how you can disable your security software.

Download Combofix from any of the links below but rename it to before saving it to your desktop.

Link 1
Link 2



--------------------------------------------------------------------

Double click on the renamed Combofix.exe & follow the prompts.
    When finished, it will produce a report for you.
  • As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are today, it's strongly recommended to have this pre-installed on your machine before doing any malware removal. It will allow you to boot up into a special recovery/repair mode that will allow us to more easily help you should your computer have a problem after an attempted removal of malware.
  • Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console.
**Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will continue it's malware removal procedures.



Once the Microsoft Windows Recovery Console is installed using ComboFix, you should see the following message:



Click on Yes, to continue scanning for malware.

When finished, it will produce a log for you. Please include the C:\ComboFix.txt in your next reply.

This tool is not a toy and not for everyday use.
ComboFix SHOULD NOT be used unless requested by a forum helper


If you need help, see this link:
http://www.bleepingcomputer.com/combofix/how-to-use-combofix
regards,
schrauber

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If I've not posted back within 48 hrs., feel free to send a PM with your topic link. Thank you!

If I have helped you then please consider donating to continue the fight against malware Posted Image

#9 renagray

renagray
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Posted 15 July 2010 - 05:35 PM

I ran into a problem running the tdsskiller. It ran, and then asked if I wanted to reboot and if so, type Y, if not type N. I was going to wait to reboot until after I ran the combofix and so I typed N. The tdsskiller program closed, but I can't find the tdsskiller.txt file. I ran tdsskiller again with the same instructions and this time it didn't show a rootkit infection like it did the first time.
I have not run the combofix yet because I'm not sure if I did the right things. Can you tell me if I should reboot?
Thank you for your help!

#10 schrauber

schrauber

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  • Local time:06:03 PM

Posted 17 July 2010 - 07:21 AM

Yes, please reboot one time and have a look for the logfile. If there is nothing, please run Combofix.
regards,
schrauber

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If I have helped you then please consider donating to continue the fight against malware Posted Image

#11 renagray

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Posted 18 July 2010 - 08:25 AM

Very strange, I started running combofix, and it came up with a prompt stating that it found CD emulation software that it was going to shut down automatically. I clicked yes. The whole computer rebooted and when it came back up, combofix continued working. I hope this is ok. Will post log file when it comes up. Thanks for your help.

#12 renagray

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Posted 18 July 2010 - 08:48 AM

Combofix log

ComboFix 10-07-16.02 - mel 07/18/2010 8:31.1.1 - x86
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.2039.1613 [GMT -5:00]
Running from: c:\documents and settings\mel\Desktop\schauber.exe
AV: Norton 360 *On-access scanning disabled* (Updated) {E10A9785-9598-4754-B552-92431C1C35F8}
FW: Norton 360 *enabled* {7C21A4C9-F61F-4AC4-B722-A6E19C16F220}
.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.

c:\documents and settings\mel\Application Data\.#
c:\documents and settings\mel\Application Data\.#\MBX@CEC@3841A0.###
c:\documents and settings\mel\Application Data\.#\MBX@CEC@3841D0.###
c:\documents and settings\mel\Application Data\.#\MBX@CEC@384200.###
c:\documents and settings\mel\g2mdlhlpx.exe
c:\documents and settings\mel\System
c:\documents and settings\mel\System\win_qs8.jqx
c:\windows\Downloaded Program Files\popcaploader.dll
c:\windows\Downloaded Program Files\popcaploader.inf
c:\windows\settings.reg
c:\windows\system32\Data

.
((((((((((((((((((((((((( Files Created from 2010-06-18 to 2010-07-18 )))))))))))))))))))))))))))))))
.

2010-07-09 23:56 . 2010-07-09 23:56 -------- d-----w- c:\documents and settings\mel\Application Data\Gamers Digital
2010-07-09 23:56 . 2010-07-09 23:56 -------- d-----w- c:\documents and settings\All Users\Application Data\Gamers Digital
2010-07-09 23:13 . 2010-07-09 23:13 -------- d-----w- c:\documents and settings\mel\Application Data\IBAGroup
2010-07-08 23:06 . 2010-07-08 23:11 -------- d-----w- c:\documents and settings\NetworkService\Local Settings\Application Data\Adobe
2010-07-08 23:06 . 2010-07-17 13:14 664 ----a-w- c:\windows\system32\d3d9caps.dat
2010-06-18 22:23 . 2010-06-18 22:23 -------- d-----w- c:\documents and settings\All Users\Application Data\SulusGames

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2010-07-18 13:10 . 2009-11-06 16:00 -------- d-----w- c:\documents and settings\mel\Application Data\LimeWire
2010-07-18 13:02 . 2001-08-23 12:00 75264 ----a-w- c:\windows\system32\drivers\ipsec.sys
2010-07-11 01:29 . 2008-07-20 23:22 -------- d---a-w- c:\documents and settings\All Users\Application Data\TEMP
2010-07-09 13:32 . 2010-05-04 22:10 -------- d-----w- c:\documents and settings\mel\Application Data\U3
2010-06-12 13:09 . 2010-06-12 13:09 -------- d-----w- c:\documents and settings\mel\Application Data\Hotdog Hotshot
2010-06-10 22:00 . 2010-06-10 22:00 143360 ----a-w- c:\documents and settings\All Users\Application Data\BigFishGamesCache\Upgrade\stub\making-mr-right_s1_l1_gF5839T1L1_d953847092.exe
2010-06-10 22:00 . 2010-06-10 22:00 143360 ----a-w- c:\documents and settings\All Users\Application Data\BigFishGamesCache\Upgrade\stub\kitchen-brigade_s1_l1_gF5232T1L1_d955013156.exe
2010-06-10 22:00 . 2010-06-10 22:00 143360 ----a-w- c:\documents and settings\All Users\Application Data\BigFishGamesCache\Upgrade\stub\club-control-2_s1_l1_gF5648T1L1_d953811178.exe
2010-06-10 14:01 . 2010-06-10 14:01 503808 ----a-w- c:\documents and settings\mel\Application Data\Sun\Java\Deployment\SystemCache\6.0\46\f84c6ae-3a0b8141-n\msvcp71.dll
2010-06-10 14:01 . 2010-06-10 14:01 61440 ----a-w- c:\documents and settings\mel\Application Data\Sun\Java\Deployment\SystemCache\6.0\50\5535ab32-4d2175f8-n\decora-sse.dll
2010-06-10 14:01 . 2010-06-10 14:01 499712 ----a-w- c:\documents and settings\mel\Application Data\Sun\Java\Deployment\SystemCache\6.0\46\f84c6ae-3a0b8141-n\jmc.dll
2010-06-10 14:01 . 2010-06-10 14:01 348160 ----a-w- c:\documents and settings\mel\Application Data\Sun\Java\Deployment\SystemCache\6.0\46\f84c6ae-3a0b8141-n\msvcr71.dll
2010-06-10 14:01 . 2010-06-10 14:01 12800 ----a-w- c:\documents and settings\mel\Application Data\Sun\Java\Deployment\SystemCache\6.0\50\5535ab32-4d2175f8-n\decora-d3d.dll
2010-06-10 08:58 . 2009-04-17 14:53 -------- d-----w- c:\documents and settings\All Users\Application Data\Microsoft Help
2010-06-06 19:57 . 2010-06-06 19:36 -------- d-----w- c:\documents and settings\All Users\Application Data\FarmFrenzy3_Russia
2010-05-27 17:38 . 2010-05-27 17:38 666112 ----a-w- c:\documents and settings\mel\Application Data\Macromedia\Flash Player\www.macromedia.com\bin\octoshape\pmv306hw-1004220-0-main.dll
2010-05-22 22:29 . 2009-03-22 19:39 -------- d-----w- c:\documents and settings\mel\Application Data\Valusoft
2010-05-22 22:29 . 2009-03-22 19:39 -------- d-----w- c:\documents and settings\All Users\Application Data\Valusoft
2010-05-22 22:27 . 2008-10-26 21:18 -------- d-----w- c:\program files\MostFun
2010-05-11 17:57 . 2008-08-04 23:27 69680 ----a-w- c:\documents and settings\mel\Local Settings\Application Data\GDIPFONTCACHEV1.DAT
2010-05-09 19:37 . 2010-04-17 13:18 8892928 ----a-w- c:\documents and settings\All Users\Application Data\atscie.msi
2010-05-04 22:22 . 2010-05-04 22:11 70 ----a-w- c:\documents and settings\mel\Application DatadMb.dat
2010-05-04 17:20 . 2001-08-23 12:00 832512 ----a-w- c:\windows\system32\wininet.dll
2010-05-04 17:20 . 2009-04-19 13:05 78336 ----a-w- c:\windows\system32\ieencode.dll
2010-05-04 17:20 . 2001-08-23 12:00 17408 ----a-w- c:\windows\system32\corpol.dll
2010-05-02 05:22 . 2001-08-23 12:00 1851264 ----a-w- c:\windows\system32\win32k.sys
2010-04-20 05:30 . 2001-08-23 12:00 285696 ----a-w- c:\windows\system32\atmfd.dll
2008-07-20 23:21 . 2008-07-20 23:21 0 -c--a-w- c:\program files\temp01
.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{D4027C7F-154A-4066-A1AD-4243D8127440}]
2009-07-10 23:28 1174920 ----a-w- c:\program files\Ask.com\GenericAskToolbar.dll

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Toolbar]
"{D4027C7F-154A-4066-A1AD-4243D8127440}"= "c:\program files\Ask.com\GenericAskToolbar.dll" [2009-07-10 1174920]

[HKEY_CLASSES_ROOT\clsid\{d4027c7f-154a-4066-a1ad-4243d8127440}]
[HKEY_CLASSES_ROOT\GenericAskToolbar.ToolbarWnd.1]
[HKEY_CLASSES_ROOT\TypeLib\{2996F0E7-292B-4CAE-893F-47B8B1C05B56}]
[HKEY_CLASSES_ROOT\GenericAskToolbar.ToolbarWnd]

[HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Toolbar\Webbrowser]
"{D4027C7F-154A-4066-A1AD-4243D8127440}"= "c:\program files\Ask.com\GenericAskToolbar.dll" [2009-07-10 1174920]

[HKEY_CLASSES_ROOT\clsid\{d4027c7f-154a-4066-a1ad-4243d8127440}]
[HKEY_CLASSES_ROOT\GenericAskToolbar.ToolbarWnd.1]
[HKEY_CLASSES_ROOT\TypeLib\{2996F0E7-292B-4CAE-893F-47B8B1C05B56}]
[HKEY_CLASSES_ROOT\GenericAskToolbar.ToolbarWnd]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"IgfxTray"="c:\windows\system32\igfxtray.exe" [2005-06-21 155648]
"HotKeysCmds"="c:\windows\system32\hkcmd.exe" [2005-06-21 126976]
"P17Helper"="P17.dll" [2005-05-04 64512]
"VX3000"="c:\windows\vVX3000.exe" [2007-04-10 709992]
"SunJavaUpdateSched"="c:\program files\Common Files\Java\Java Update\jusched.exe" [2010-02-18 248040]
"Adobe Reader Speed Launcher"="c:\program files\Adobe\Reader 9.0\Reader\Reader_sl.exe" [2010-06-20 35760]
"Adobe ARM"="c:\program files\Common Files\Adobe\ARM\1.0\AdobeARM.exe" [2010-06-09 976832]
"smp.exe"="c:\program files\Pure Networks\Speed Meter Pro\smp.exe" [2008-12-14 442664]
"nmctxth"="c:\program files\Common Files\Pure Networks Shared\Platform\nmctxth.exe" [2009-07-07 647216]
"nmapp"="c:\program files\Pure Networks\Network Magic\nmapp.exe" [2009-07-08 472112]

c:\documents and settings\mel\Start Menu\Programs\Startup\
LimeWire On Startup.lnk - c:\program files\LimeWire\LimeWire.exe [2009-9-30 503808]

[hkey_local_machine\software\microsoft\windows\currentversion\explorer\ShellExecuteHooks]
"{56F9679E-7826-4C84-81F3-532071A8BCC5}"= "c:\program files\Windows Desktop Search\MSNLNamespaceMgr.dll" [2009-05-25 304128]

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\SymEFA.sys]
@="FSFilter Activity Monitor"

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Adobe Reader Speed Launcher]
2010-06-20 02:04 35760 ----a-w- c:\program files\Adobe\Reader 9.0\Reader\reader_sl.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\ISUSPM Startup]
2004-06-14 22:18 221184 ----a-w- c:\progra~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\ISUSScheduler]
2004-06-14 22:18 81920 ----a-w- c:\program files\Common Files\InstallShield\UpdateService\issch.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\iTunesHelper]
2009-09-09 02:09 305440 ----a-w- c:\program files\iTunes\iTunesHelper.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\nmapp]
2009-07-08 07:53 472112 ----a-w- c:\program files\Pure Networks\Network Magic\nmapp.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\nmctxth]
2009-07-07 19:48 647216 ----a-w- c:\program files\Common Files\Pure Networks Shared\Platform\nmctxth.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\QuickTime Task]
2009-09-05 06:54 417792 ----a-w- c:\program files\QuickTime\QTTask.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\StartCCC]
2008-08-29 23:11 61440 ----a-w- c:\program files\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\VX3000]
2007-04-10 21:46 709992 ----a-w- c:\windows\vVX3000.exe

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"=
"%windir%\\Network Diagnostic\\xpnetdiag.exe"=
"c:\\Program Files\\Microsoft Office\\Office12\\OUTLOOK.EXE"=
"c:\\Program Files\\Microsoft Office\\Office12\\ONENOTE.EXE"=
"c:\\Program Files\\iTunes\\iTunes.exe"=
"c:\\Program Files\\Electronic Arts\\EADM\\Core.exe"=
"c:\\Program Files\\LimeWire\\LimeWire.exe"=
"c:\\Documents and Settings\\mel\\Application Data\\Macromedia\\Flash Player\\www.macromedia.com\\bin\\octoshape\\octoshape.exe"=
"c:\\Program Files\\Bonjour\\mDNSResponder.exe"=
"c:\program files\Common Files\Pure Networks Shared\Platform\nmsrvc.exe"= c:\program files\Common Files\Pure Networks Shared\Platform\nmsrvc.exe:LocalSubNet,0.0.0.0/255.255.255.255:Enabled:Pure Networks Platform Service

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\GloballyOpenPorts\List]
"67:UDP"= 67:UDP:DHCP Discovery Service

R0 SymEFA;Symantec Extended File Attributes;c:\windows\system32\drivers\N360\0308000.029\SymEFA.sys [2/2/2010 2:59 AM 310320]
R1 BHDrvx86;Symantec Heuristics Driver;c:\windows\system32\drivers\N360\0308000.029\BHDrvx86.sys [2/2/2010 2:59 AM 259632]
R1 ccHP;Symantec Hash Provider;c:\windows\system32\drivers\N360\0308000.029\cchpx86.sys [2/2/2010 2:59 AM 482432]
R1 FreeOTFE;FreeOTFE;c:\windows\system32\FreeOTFE.sys [10/22/2009 4:04 PM 31856]
R1 FreeOTFECypherAES_ltc;FreeOTFECypherAES_ltc;c:\windows\system32\FreeOTFECypherAES_ltc.sys [10/22/2009 4:04 PM 47088]
R1 FreeOTFEHashRIPEMD;FreeOTFEHashRIPEMD;c:\windows\system32\FreeOTFEHashRIPEMD.sys [10/22/2009 4:05 PM 32112]
R1 IDSxpx86;IDSxpx86;c:\documents and settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\Definitions\IPSDefs\20100716.001\IDSXpx86.sys [7/16/2010 5:48 PM 331640]
R2 N360;Norton 360;c:\program files\Norton 360\Norton 360\Engine\3.8.0.41\ccSvcHst.exe [2/2/2010 2:59 AM 117640]
R2 pnpcap;Pure Networks Packet Capture Driver;c:\windows\system32\drivers\pnpcap.sys [4/17/2010 8:20 AM 23344]
R3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys [6/10/2010 1:44 AM 102448]
S2 gupdate;Google Update Service (gupdate);c:\program files\Google\Update\GoogleUpdate.exe [5/9/2010 12:57 PM 136176]
S3 ManyCam;ManyCam Virtual Webcam, WDM Video Capture Driver;c:\windows\system32\DRIVERS\ManyCam.sys --> c:\windows\system32\DRIVERS\ManyCam.sys [?]
S3 vDeskNetProt;RingCube vDeskNet Protocol Driver;c:\windows\system32\drivers\vDeskNetProt.sys [10/5/2009 7:50 PM 40800]
S4 sptd;sptd;c:\windows\system32\drivers\sptd.sys [6/16/2009 3:30 AM 685816]

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\svchost]
HPZ12 REG_MULTI_SZ Pml Driver HPZ12 Net Driver HPZ12
.
Contents of the 'Scheduled Tasks' folder

2010-07-18 c:\windows\Tasks\GoogleUpdateTaskMachineCore.job
- c:\program files\Google\Update\GoogleUpdate.exe [2010-05-09 06:57]

2010-07-18 c:\windows\Tasks\GoogleUpdateTaskMachineUA.job
- c:\program files\Google\Update\GoogleUpdate.exe [2010-05-09 06:57]

2010-07-18 c:\windows\Tasks\SDMsgUpdate (TE).job
- c:\progra~1\SMARTD~1\Messages\SDNotify.exe [2010-04-27 16:21]

2010-07-18 c:\windows\Tasks\User_Feed_Synchronization-{7A128FD2-18DB-43E3-8B50-FF2556B8AC8B}.job
- c:\windows\system32\msfeedssync.exe [2007-08-13 23:36]

2010-07-17 c:\windows\Tasks\User_Feed_Synchronization-{C0208ADF-2FCF-44BA-A69F-FE7E62BB081A}.job
- c:\windows\system32\msfeedssync.exe [2007-08-13 23:36]
.
.
------- Supplementary Scan -------
.
uStart Page = hxxp://mail.yahoo.com/
uInternet Settings,ProxyOverride = *.local
Trusted Zone: alpineaccess.com
Trusted Zone: alpineaccess.com\www
Trusted Zone: alpineaccess.com\www1
DPF: Garmin Communicator Plug-In - hxxps://my.garmin.com/static/m/cab/2.8.3/GarminAxControl.CAB
DPF: {049A470D-F818-4E34-B14D-E4E237DADCF8} - hxxp://p.playfirst.com/play/game/fashiondash/fashiondashweb.1.0.0.21.cab
DPF: {226ACC34-3194-40E2-9AE8-834FCFE9E80D} - hxxp://download.playfirst.com/play/game/mysteryofsharkisland/msi.1.0.0.8.cab
DPF: {26E6B759-DEEB-42A1-A21C-78CD29098411} - hxxp://games.bigfishgames.com/en_fitness-dash/online/FitnessDashWeb.1.0.0.11.cab
DPF: {2D168880-539F-4967-BA11-F7C2862B9E1D} - hxxp://p.playfirst.com/play/game/diaper-dash/DiaperDashWeb.1.0.0.4.cab
DPF: {6C7CAD20-85AA-475A-AC0D-303C4A9A69CE} - hxxp://aolsvc.aol.com/onlinegames/free-trial-the-great-chocolate-chase/greatchocolatechaseweb.1.0.0.12.cab
DPF: {74E4A24D-5224-4F05-8A41-99445E0FC22B} - hxxp://www.shockwave.com/content/deliciousteagarden/sis/gamehouseplayer.cab
DPF: {A084A130-28AE-4B32-B51A-1C8CE164BC88} - hxxp://www.convergysworkathome.com/AppHardT.CAB
DPF: {A5A76EA0-7B92-4707-9DBF-6F6FE56A6800} - hxxp://scan.networkmagic.com/nmscan/download/WebDiag.4.5.8056.1-ship-WD.V1.cab
DPF: {BFF1950D-B1B4-4AE8-B842-B2CCF06D9A1B} - hxxp://aolsvc.aol.com/onlinegames/free-trial-delicious-2-deluxe/zylomplayer.cab
DPF: {C0C0CB9B-BFEB-47C2-90FA-BE9692875ADB} - hxxp://p.playfirst.com/play/game/petshophop/petshophopweb.1.0.0.15.cab
DPF: {F135A813-7152-4532-AC8D-28AC2136DFC7} - hxxp://p.playfirst.com/play/game/parking-dash/parkingdash.1.0.0.15.cab
FF - ProfilePath - c:\documents and settings\mel\Application Data\Mozilla\Firefox\Profiles\g4wv4b7p.default\
FF - prefs.js: browser.startup.homepage - mail.yahoo.com
FF - component: c:\documents and settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\coFFPlgn\components\coFFPlgn.dll
FF - component: c:\documents and settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\IPSFFPlgn\components\IPSFFPl.dll
FF - plugin: c:\documents and settings\mel\Application Data\Facebook\npfbplugin_1_0_3.dll
FF - plugin: c:\documents and settings\mel\My Documents\Sparkplay Media\Sparkplayer (Beta)\npSparkPlayerNS.dll
FF - plugin: c:\program files\Google\Google Earth\plugin\npgeplugin.dll
FF - plugin: c:\program files\Google\Update\1.2.183.29\npGoogleOneClick8.dll
FF - plugin: c:\program files\Mozilla Firefox\plugins\np-mswmp.dll
FF - plugin: c:\program files\Mozilla Firefox\plugins\npdeployJava1.dll
FF - HiddenExtension: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\Microsoft.NET\Framework\v3.5\Windows Presentation Foundation\DotNetAssistantExtension\

---- FIREFOX POLICIES ----
c:\program files\Mozilla Firefox\greprefs\all.js - pref("ui.use_native_colors", true);
c:\program files\Mozilla Firefox\greprefs\all.js - pref("network.IDN.whitelist.lu", true);
c:\program files\Mozilla Firefox\greprefs\all.js - pref("network.IDN.whitelist.nu", true);
c:\program files\Mozilla Firefox\greprefs\all.js - pref("network.IDN.whitelist.nz", true);
c:\program files\Mozilla Firefox\greprefs\all.js - pref("network.IDN.whitelist.xn--mgberp4a5d4ar", true);
c:\program files\Mozilla Firefox\greprefs\all.js - pref("network.IDN.whitelist.xn--p1ai", true);
c:\program files\Mozilla Firefox\greprefs\all.js - pref("network.IDN.whitelist.xn--mgbayh7gpa", true);
c:\program files\Mozilla Firefox\greprefs\all.js - pref("network.IDN.whitelist.tel", true);
c:\program files\Mozilla Firefox\greprefs\all.js - pref("network.auth.force-generic-ntlm", false);
c:\program files\Mozilla Firefox\greprefs\all.js - pref("network.proxy.type", 5);
c:\program files\Mozilla Firefox\greprefs\all.js - pref("dom.ipc.plugins.timeoutSecs", 45);
c:\program files\Mozilla Firefox\greprefs\all.js - pref("svg.smil.enabled", false);
c:\program files\Mozilla Firefox\greprefs\all.js - pref("accelerometer.enabled", true);
c:\program files\Mozilla Firefox\greprefs\security-prefs.js - pref("security.ssl.allow_unrestricted_renego_everywhere__temporarily_available_pref", true);
c:\program files\Mozilla Firefox\greprefs\security-prefs.js - pref("security.ssl.renego_unrestricted_hosts", "");
c:\program files\Mozilla Firefox\greprefs\security-prefs.js - pref("security.ssl.treat_unsafe_negotiation_as_broken", false);
c:\program files\Mozilla Firefox\greprefs\security-prefs.js - pref("security.ssl.require_safe_negotiation", false);
c:\program files\Mozilla Firefox\defaults\pref\firefox.js - pref("extensions.{972ce4c6-7e08-4474-a285-3208198ce6fd}.name", "chrome://browser/locale/browser.properties");
c:\program files\Mozilla Firefox\defaults\pref\firefox.js - pref("extensions.{972ce4c6-7e08-4474-a285-3208198ce6fd}.description", "chrome://browser/locale/browser.properties");
c:\program files\Mozilla Firefox\defaults\pref\firefox.js - pref("plugins.update.notifyUser", false);
c:\program files\Mozilla Firefox\defaults\pref\firefox.js - pref("dom.ipc.plugins.enabled.nptest.dll", true);
c:\program files\Mozilla Firefox\defaults\pref\firefox.js - pref("dom.ipc.plugins.enabled.npswf32.dll", true);
c:\program files\Mozilla Firefox\defaults\pref\firefox.js - pref("dom.ipc.plugins.enabled.npctrl.dll", true);
c:\program files\Mozilla Firefox\defaults\pref\firefox.js - pref("dom.ipc.plugins.enabled.npqtplugin.dll", true);
c:\program files\Mozilla Firefox\defaults\pref\firefox.js - pref("dom.ipc.plugins.enabled", false);
.
- - - - ORPHANS REMOVED - - - -

Toolbar-Locked - (no file)
SafeBoot-klmdb.sys
MSConfigStartUp-LifeCam - c:\program files\Microsoft LifeCam\LifeExp.exe
MSConfigStartUp-msnmsgr - c:\program files\Windows Live\Messenger\msnmsgr.exe
MSConfigStartUp-SunJavaUpdateSched - c:\program files\Java\jre6\bin\jusched.exe



**************************************************************************

catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2010-07-18 08:40
Windows 5.1.2600 Service Pack 3 NTFS

scanning hidden processes ...

scanning hidden autostart entries ...

scanning hidden files ...


c:\docume~1\mel\LOCALS~1\Temp\catchme.dll 53248 bytes executable

scan completed successfully
hidden files: 1

**************************************************************************

[HKEY_LOCAL_MACHINE\System\ControlSet001\Services\N360]
"ImagePath"="\"c:\program files\Norton 360\Norton 360\Engine\3.8.0.41\ccSvcHst.exe\" /s \"N360\" /m \"c:\program files\Norton 360\Norton 360\Engine\3.8.0.41\diMaster.dll\" /prefetch:1"
.
--------------------- LOCKED REGISTRY KEYS ---------------------

[HKEY_USERS\S-1-5-21-484763869-1275210071-839522115-1005\Software\SecuROM\!CAUTION! NEVER A OR CHANGE ANY KEY*]
"??"=hex:76,a4,f9,4f,9f,10,fd,2c,da,f1,21,cc,67,0c,d6,36,b6,4b,dd,85,33,fa,07,
b6,f3,f8,20,25,aa,03,df,68,24,97,a1,20,8e,47,d7,28,db,a2,04,26,f1,0f,96,62,\
"??"=hex:ac,38,8b,5f,67,ef,e7,00,a2,26,d0,e2,6d,ba,79,f6

[HKEY_USERS\S-1-5-21-484763869-1275210071-839522115-1005\Software\SecuROM\License information*]
"datasecu"=hex:26,bf,11,7f,98,f8,f6,54,ad,64,df,bc,35,74,ae,29,91,d5,ec,77,1f,
80,04,2a,f2,b8,ca,d2,2f,15,55,30,23,b8,92,7c,2c,d6,38,6e,7a,97,b6,5e,4c,05,\
"rkeysecu"=hex:7b,28,4e,48,49,ea,c6,e7,99,b0,99,42,43,be,86,75
.
--------------------- DLLs Loaded Under Running Processes ---------------------

- - - - - - - > 'winlogon.exe'(744)
c:\windows\SYSTEM32\Ati2evxx.dll
.
Completion time: 2010-07-18 08:44:14
ComboFix-quarantined-files.txt 2010-07-18 13:43

Pre-Run: 33,649,414,144 bytes free
Post-Run: 35,126,202,368 bytes free

WindowsXP-KB310994-SP2-Home-BootDisk-ENU.exe
[boot loader]
timeout=2
default=multi(0)disk(0)rdisk(0)partition(1)\WINDOWS
[operating systems]
c:\cmdcons\BOOTSECT.DAT="Microsoft Windows Recovery Console" /cmdcons
multi(0)disk(0)rdisk(0)partition(1)\WINDOWS="Microsoft Windows XP Home Edition" /fastdetect /NoExecute=OptIn
multi(0)disk(0)rdisk(0)partition(2)\WINDOWS="Microsoft Windows XP Home Edition" /fastdetect

- - End Of File - - 6462D567B0394FBE51A1AFA2FE0199D4


#13 schrauber

schrauber

    Mr.Mechanic


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Posted 19 July 2010 - 11:47 AM

Hi,


Please download Malwarebytes Anti-Malware and save it to your desktop.
alternate download link 1
alternate download link 2

MBAM may "make changes to your registry" as part of its disinfection routine. If using other security programs that detect registry changes (ie Spybot's Teatimer), they may interfere or alert you. Temporarily disable such programs or permit them to allow the changes.
  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
MBAM will automatically start and you will be asked to update the program before performing a scan.
  • If an update is found, the program will automatically update itself. Press the OK button to close that box and continue.
  • If you encounter any problems while downloading the definition updates, manually download them from here and just double-click on mbam-rules.exe to install.
On the Scanner tab:
  • Make sure the "Perform Quick Scan" option is selected.
  • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
Back at the main Scanner screen:
  • Click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply. Be sure to post the complete log to include the top portion which shows MBAM's database version and your operating system.
  • Exit MBAM when done.
Note: If MBAM encounters a file that is difficult to remove, you will be asked to reboot your computer so MBAM can proceed with the disinfection process. If asked to restart the computer, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware.






I'd like us to scan your machine with ESET OnlineScan
  • Hold down Control and click on the following link to open ESET OnlineScan in a new window.
    ESET OnlineScan
  • Click the button.
  • For alternate browsers only: (Microsoft Internet Explorer users can skip these steps)
    • Click on to download the ESET Smart Installer. Save it to your desktop.
    • Double click on the icon on your desktop.
  • Check
  • Click the button.
  • Accept any security warnings from your browser.
  • Check
  • Push the Start button.
  • ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
  • When the scan completes, push
  • Push , and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
  • Push the button.
  • Push
A log file will be saved here: C:\Program Files\ESET\ESET Online Scanner\log.txt




  1. Please download OTL from one of the following mirrors:
  2. Save it to your desktop.
  3. Double click on the icon on your desktop.
  4. Under the Custom Scan box paste this in
    netsvcs
    %SYSTEMDRIVE%\*.exe
    /md5start
    eventlog.dll
    scecli.dll
    netlogon.dll
    cngaudit.dll
    sceclt.dll
    ntelogon.dll
    logevent.dll
    iaStor.sys
    nvstor.sys
    atapi.sys
    IdeChnDr.sys
    viasraid.sys
    AGP440.sys
    vaxscsi.sys
    nvatabus.sys
    viamraid.sys
    nvata.sys
    nvgts.sys
    iastorv.sys
    ViPrt.sys
    eNetHook.dll
    ahcix86.sys
    KR10N.sys
    nvstor32.sys
    ahcix86s.sys
    nvrd32.sys
    symmpi.sys
    adp3132.sys
    mv61xx.sys
    /md5stop
    %systemroot%\*. /mp /s
    CREATERESTOREPOINT
    %systemroot%\system32\*.dll /lockedfiles
    %systemroot%\Tasks\*.job /lockedfiles
    %systemroot%\system32\drivers\*.sys /lockedfiles
    %systemroot%\System32\config\*.sav
    %systemdrive%\*.sys /90 /md5
  5. Push the Quick Scan button.
  6. Two reports will open, copy and paste them in a reply here:
    • OTL.txt <-- Will be opened
    • Extra.txt <-- Will be minimized

regards,
schrauber

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#14 renagray

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Posted 20 July 2010 - 04:35 PM

Malwarebytes' Anti-Malware 1.46
www.malwarebytes.org

Database version: 4333

Windows 5.1.2600 Service Pack 3
Internet Explorer 7.0.5730.13

7/20/2010 4:34:18 PM
mbam-log-2010-07-20 (16-34-18).txt

Scan type: Quick scan
Objects scanned: 129396
Time elapsed: 16 minute(s), 27 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 2
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_CLASSES_ROOT\popcaploader.popcaploaderctrl2 (Adware.PopCap) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\popcaploader.popcaploaderctrl2.1 (Adware.PopCap) -> Quarantined and deleted successfully.

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)


#15 schrauber

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Posted 21 July 2010 - 01:27 PM

Now the rest of the instructions please smile.gif
regards,
schrauber

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