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3 replies to this topic

#1 Elie.

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Posted 09 July 2010 - 08:10 AM

I don't know exactly what is on my computer, but I can't even download an antivirus program to help with the problems. The visible problems are listed in the post title. Searches from my address bar would go to bardiscover.com. I wouldn't be meaning to do searches from the address bar, but when I would type the address in, it would skip letters and go very slow and I would hit enter before realizing it didn't have what I typed. I ran AVG and Ad-aware, which removed some files. On I think Ad-aware, it told me 37 files were found but only 32 removed. The bardiscover problem seems to be gone, and the typing problem seems to be over. My computer is running faster. But when I tried to download Ccleaner, SuperAntiSpyware, HijackThis, even the DDS tool and GMER logging file, the popup that asks whether I want to open, save, or cancel would just disappear before I could click on anything. I positioned my mouse to be able to click before it closes but it still shuts it down and blocks me from downloading anything. I am very frustrated.. my email has already been compromised (Hotmail) and spam sent to everyone in my address book, my Facebook has been compromised and spam put on my friend's walls. I know my password for Hotmail was siphoned by one of these programs because after changing my password, I was notified that I had too many login attempts when I hadn't even logged in yet. My Windows Firewall is enabled. I am running Windows XP Home. My computer still has Windows 98 on it.. I haven't had the time to remove it yet. That makes scans run extremely slow so any anti-malware tool that is fast would be very helpful, but I don't even know how I can download it. Please help!

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#2 schrauber

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Posted 12 July 2010 - 01:49 PM

Hello and welcome to Bleeping Computer

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.

Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.

If you have already posted a DDS log, please do so again, as your situation may have changed.
Use the 'Add Reply' and add the new log to this thread.


Thanks and again sorry for the delay.

We need to see some information about what is happening in your machine. Please perform the following scan:
  • Download DDS by sUBs from one of the following links. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explaination about the tool. No input is needed, the scan is running.
  • Notepad will open with the results.
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE



Please download GMER from one of the following locations and save it to your desktop:
  • Main Mirror
    This version will download a randomly named file (Recommended)
  • Zipped Mirror
    This version will download a zip file you will need to extract first. If you use this mirror, please extract the zip file to your desktop.
  • Disconnect from the Internet and close all running programs.
  • Temporarily disable any real-time active protection so your security programs will not conflict with gmer's driver.
  • Double-click on the randomly named GMER file (i.e. n7gmo46c.exe) and allow the gmer.sys driver to load if asked.
  • Note: If you downloaded the zipped version, extract the file to its own folder such as C:\gmer and then double-click on gmer.exe.


  • GMER will open to the Rootkit/Malware tab and perform an automatic quick scan when first run. (do not use the computer while the scan is in progress)
  • If you receive a WARNING!!! about rootkit activity and are asked to fully scan your system...click NO.
  • Now click the Scan button. If you see a rootkit warning window, click OK.
  • When the scan is finished, click the Save... button to save the scan results to your Desktop. Save the file as gmer.log.
  • Click the Copy button and paste the results into your next reply.
  • Exit GMER and re-enable all active protection when done.
-- If you encounter any problems, try running GMER in Safe Mode.
regards,
schrauber

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If I've not posted back within 48 hrs., feel free to send a PM with your topic link. Thank you!

If I have helped you then please consider donating to continue the fight against malware Posted Image

#3 schrauber

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Posted 14 July 2010 - 01:18 PM

Still with me?
regards,
schrauber

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If I've not posted back within 48 hrs., feel free to send a PM with your topic link. Thank you!

If I have helped you then please consider donating to continue the fight against malware Posted Image

#4 schrauber

schrauber

    Mr.Mechanic


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Posted 17 July 2010 - 01:53 AM

Due to the lack of feedback, this topic is now closed.
If you need this topic reopened, please PM a staff member and we will reopen it for you (include the address of this thread in your request). This applies to the original topic starter only. Everyone else with similar problems, please start a new topic.
regards,
schrauber

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If I've not posted back within 48 hrs., feel free to send a PM with your topic link. Thank you!

If I have helped you then please consider donating to continue the fight against malware Posted Image




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