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Infected with Malware - blocking my internet - can't download Combofix

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#1 mucia


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Posted 08 July 2010 - 08:48 PM

Hi everyone,

I am not a very sophisticated computer user, so bear with me please. I think I have Malware. It pops up as a little green shield on the bottom of my computer next to my wireless icon and its called "AV Security Suite".

Every time I click on anything it says "Windows Security Alert, Application cannot not be executed. The file _(fill in the blank - it changes every time)__ is infected. Do you want to activate your antivirus software now?"

I have used combofix before to get rid of Malware before, but in this case, the malware is blocking my ability to access the internet. My browser won't open for more than a second and then it closes.

Ergo, I cannot download combofix. Even if I could, I'm not sure it would let me run anything, because that annoying message (above) pops up anytime I click on anything.

Any thoughts?

Please advise,


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#2 Blathnat


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Posted 08 July 2010 - 10:47 PM

Hi mucia:

Instructions for removal are here.

Virus and Spyware Removal Guides

#3 jdbaker82


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Posted 09 July 2010 - 12:02 AM

Easiest way to get rid of this one....

Either A.) Get a USB flash drive and download the Rkill files to it along with Malwarebytes, Plug the USB flash drive into the infected machine and run the Rkill program then install/update run malwarebytes

or B.) Tap the F8 key on reboot to go into safemode with networking download/update/run malwarebytes.

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