Posted 08 July 2010 - 07:28 AM
I know that this is a common question here, but I really need some help. My computer has been running smoothly for the last couple of years without any hint of a problem. I never used the Windows Updates because I felt Kapersky Internet Security was more than enough, and it was. And though many people feel that the updates are important, I had absolutely no problems. In fact the reason that I stopped updates was because it had caused problems before on my older computer (when switching to SP2).
This computer was for the longest time on Service Pack 2. However, due of a recommendation by a friend and seeing that the service for SP2 stopped, I decided to finally upgrade to Service Pack 3. Things seemed to be running fine for the first day though the internet would freeze every five minutes or so. I didn't make much of it at the time. I let the updates run and install at shutdown.
The next day (yesterday), is when I began to notice problems. The computer was running fine, but the internet would just stop all of a sudden for around 30 seconds at random intervals. At first I thought that there was a problem with the internet (I live in Dubai, and such problems are common) or the router, but it was working fine on my laptop, which runs Windows 7. I was using Winamp radio and a bit torrent program that did not have any problems with the internet, but web pages wouldn't load sometimes on either IE, Firefox or the WinAmp browser. It was still somewhat usable so I didn't make to much of it at the time, but I ran SpyBot and used its registry tool as well. I also used disc cleanup and checked compress old files (could compressing the files have anything to do with it?). However all of a sudden the computer began running slowly. I thought it was because I had many programs running at the same time (Word, Winamp, Firefox (around 3 tabs open), BitLord, Kapersky and Adobe Acrobat). Indeed when I closed some of the programs the performance was better, and I thought it was ok. With only FireFox open, I started browsing various forums to see if SP3 affected the internet connections in any way. I tried various suggestions such as disabling the Windows Update and restarting certain other services, but it didn't help. I decided to turn off the computer, and thought to deal with it later. However as I closed Firefox and clicked on the start menu, I noticed that the computer was running very sluggish. I then hard booted the computer and when it restarted it took much longer than usual to start up. It was near unusable so I finally decided that it was time to revert back to SP2. I first tried to run it in Safe Mode but it wouldn't start. I started it normally again and even though it tok me nearly half and out I was finally able to open control panel and use System Restore (I created a restore point just before installing SP3 because I knew something like this was bound to happen)
After around an hour, the computer was restored and I was expecting it to work as well as it used to. However, it was still extremely sluggish. I guess the damage had already been done. I then hard booted again and this time tried using it in directory services restore mode and it was thankfully usable. I tried various things like checking the start up with msconfig, used Spybot and my antivirus, but there were no problems. There was nothing suspicious in Taskmanager either. I enabled all the services tht I'd previously disabled and even undid the registry changes done by Spybot, but still nothing. Also for some reason my computer would run a disk check on my D: drive everytime I restarted.
I very much doubt that it is a malware or virus program, since even though I'm no expert on computers, I'm not foolish enough to download suspicious files or visit dangerous websites. While a hardware problem isn't out of the question, it would be strange for it to start failing so soon after installing SP3. Also it runs perfectly fine in Directory Service Restore Mode (how I'm using it now), so it may be due to a certain application that doesn't start up in Safe Mode. Unfortunately it's using the computer normally is almost impossible, so I am unable to check.
Some info that might be useful:
- Windows XP Professional
- My computer's hard disk is partitioned into two drives: the C: drive which as XP intalled and currently 44.5/78.1 gb is used and the D: drive which i use as backup and to store larger files currently using 36 out of around 370 gb
-Reverted back to SP2
- 1.99 gb RAM
- Using Kapersky Internet Security (which isn't active in DSRM)
- Occasionally run SpyBot and Malwarebytes.
- I use wireless internet (2gb) and only one other computer connects to it.
- Nearly two years of use
- The fans make a noise occasionally but only when the room has been air conditioned for a while.
- Paging file size is 2046 MB (can't remember if it was always the case)
- Graphics card used is NVIDIA GeForce 8500 GT
- Probably not important but I also updated Java and WinAmp in the last few days (1024MB RAM)
- I haven't run any games or anything that would take a lot of RAM in at least a month.
- Direct X 9
- Apart from GT scheduler and some iTunes components, there is nothing on start up that could be a problem. (plus it used to work fine before so no need to suggest using msconfig for startup changes)
- The computer was running fine prior to SP3 installation.
- No manual tweaking done
Any suggestions as to what I can do to restore it previous functionality will be greatly appreciated. I expect that I'll have to reformat by drive, but I'm hoping someone here might have a better solution. I'll provide any additional info if needed. Thank you.