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Trouble removing Win32.PornPopUp


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#1 radar731

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Posted 08 July 2010 - 01:00 AM

Hi,

A few days ago I did a spyware scan with Spybot S&D, where I found a spyware named Win32.PornPopUp. I checked it off, clicked to fix the selected problems, and thought I was good to go. The next day I decided to do another scan, and Win32.PornPopUp was there again. So I removed it again, figuring I had just gotten it from a website again. I also did a virus scan with Malwarebytes Anti Malware, and it found 11 threats, which I then quarantined. In the coming days, as I kept rescanning with Spybot S&D, it kept appearing. It now appears every time I scan, despite removing it. I looked it up and it appears others have had the same problem, so I was hoping you guys could help me to get rid of this. These are all actions I have taken so far:

  • Scanned and attempted to remove it using Spybot S&D
  • Scanned and removed 11 threats using Malwarebytes
  • Did a flash scan using Malwarebytes, finding no threats
  • Scanned using Symantec and Windows Defender, finding nothing
  • Scanned using Kaspersky online scanner, finding nothing
  • Deleted temporary files/cookies (thought it might help since it is a tracking cookie apparently)
  • Made a log using HijackThis and had someone look at it, but I think he just disregarded it :flowers:
I'm running Windows XP Home Edition 2002 version, with Internet Explorer 8

Any help would be appreciated :thumbsup:

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#2 radar731

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Posted 09 July 2010 - 12:49 AM

can anyone help :thumbsup:

#3 boopme

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Posted 09 July 2010 - 05:31 PM

Hello and welcome..
We need to disable Spybot S&D's "TeaTimer" if running.
TeaTimer works by preventing ANY changes to the system. It will attempt to undo any fixes we run, because it blocks these fixes from running.

In order to safeguard your system from problems that can be brought on by a half finished fix, we need to disable TeaTimer. We can reenable it when we're done if you like.
  • Open SpyBot Search and Destroy by going to Start -> All Programs -> Spybot Search and Destroy -> Spybot Search and Destroy.
  • If prompted with a legal dialog, accept the warning.
  • Click Posted Image and then on "Advanced Mode"
    Posted Image
  • You may be presented with a warning dialog. If so, press Posted Image
  • Click on Posted Image
  • Click on Posted Image
  • Uncheck this checkbox:
    Posted Image
  • Close/Exit Spybot Search and Destroy

Rerun MBAM (MalwareBytes) like this:

Open MBAM in normal mode and click Update tab, select Check for Updates,when done
click Scanner tab,select Quick scan and scan (normal mode).
After scan click Remove Selected, Post new scan log and Reboot into normal mode.


Next run ATF and SAS: If you cannot access Safe Mode,run in normal ,but let me know.

Note: On Vista, "Windows Temp" is disabled. To empty "Windows Temp" ATF-Cleaner must be "Run as an Administrator".

From your regular user account..
Download Attribune's ATF Cleaner and then SUPERAntiSpyware , Free Home Version. Save both to desktop ..
DO NOT run yet.
Open SUPER from icon and install and Update it
Under Scanner Options make sure the following are checked (leave all others unchecked):
Close browsers before scanning.
Scan for tracking cookies.
Terminate memory threats before quarantining
.
Click the "Close" button to leave the control center screen and exit the program. DO NOT run yet.

Now reboot into Safe Mode: How to enter safe mode(XP)
Using the F8 Method
Restart your computer.
When the machine first starts again it will generally list some equipment that is installed in your machine, amount of memory, hard drives installed etc. At this point you should gently tap the F8 key repeatedly until you are presented with a Windows XP Advanced Options menu.
Select the option for Safe Mode using the arrow keys.
Then press enter on your keyboard to boot into Safe Mode
.

Double-click ATF-Cleaner.exe to run the program.
Under Main "Select Files to Delete" choose: Select All.
Click the Empty Selected button.

If you use Firefox or Opera browser click that browser at the top and choose: Select All
Click the Empty Selected button.
If you would like to keep your saved passwords, please click No at the prompt.
Click Exit on the Main menu to close the program
.

NOW Scan with SUPER
Open from the desktop icon or the program Files list
On the left, make sure you check C:\Fixed Drive.
Perform a Complete scan. After scan,Verify they are all checked.
Click OK on the summary screen to quarantine all found items.
If asked if you want to reboot, click "Yes" and reboot normally.

To retrieve the removal information after reboot, launch SUPERAntispyware again.
Click Preferences, then click the Statistics/Logs tab.
Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
If there are several logs, click the current dated log and press View log.
A text file will open in your default text editor.
Please copy and paste the Scan Log results in your next reply.
Click Close to exit the program.


Please ask any needed questions,post logs and Let us know how the PC is running now.
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