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slow running browser, constant redirect when browsing


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14 replies to this topic

#1 threecee

threecee

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Posted 07 July 2010 - 01:53 PM

i cought the antivirus 7 virus a bit ago and followed what i thought was correct steps to removing it....i have no traces of it anymore but think it may have added root programs or something of that sort that i cant find to rid the antivirus 7 i downloaded rkill and ran it then ran malware bytes anti malware to get rid of it.... it did remove what i thought was everything. since then though my browser has been running slowly and every time i try to search for something and choose a site i am redirected to a different site. at first i thought mabe it was my firefox program so i deleted it and reinstalled firefox. however when i search im still redirected to pages that have nothing to do with what im looking for. i then tried using TDSSkiller to rid any root prblems but it finds nothing. im not sure if there is a root virus or what making it redirect me and run slow while on the web or what the problem is. pls can you help me fix these issues
ty threecee


DDS (Ver_10-03-17.01) - NTFSx86
Run by Bruce at 12:05:00.82 on Wed 07/07/2010
Internet Explorer: 8.0.6001.18702 BrowserJavaVersion: 1.6.0_20
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.1023.521 [GMT -5:00]

AV: avast! antivirus 4.8.1368 [VPS 100707-1] *On-access scanning enabled* (Updated) {7591DB91-41F0-48A3-B128-1A293FD8233D}

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
C:\Program Files\Alwil Software\Avast4\ashServ.exe
C:\WINDOWS\system32\spoolsv.exe
svchost.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe
C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\RUNDLL32.EXE
C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\DNA\btdna.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Documents and Settings\Bruce\My Documents\Downloads\dds.scr

============== Pseudo HJT Report ===============

uStart Page = hxxp://www.att.net
BHO: Windows Live ID Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
TB: {4E7BD74F-2B8D-469E-94BE-FD60BB9AAE29} - No File
TB: {472734EA-242A-422B-ADF8-83D1E48CC825} - No File
EB: Hotbar Information Window: {2aa2fbf8-9c76-4e97-a226-25c5f4ab6358} - c:\program files\hotbar\bin\11.0.120.0\HostIE.dll
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [WeatherDPA] "c:\program files\hotbar\bin\11.0.120.0\Weather.exe" -auto
uRun: [DW6] "c:\program files\the weather channel fw\desktop\DesktopWeather.exe"
uRun: [BitTorrent DNA] "c:\program files\dna\btdna.exe"
uRun: [AV7.0] c:\program files\av7.0\antivirus7.exe
uRun: [RZDVL2F27W] c:\windows\Smijia.exe
uRun: [QNB2EB90WX] c:\docume~1\bruce\locals~1\temp\Str.exe
mRun: [NvCplDaemon] RUNDLL32.EXE c:\windows\system32\NvCpl.dll,NvStartup
mRun: [nwiz] nwiz.exe /install
mRun: [NvMediaCenter] RUNDLL32.EXE c:\windows\system32\NvMcTray.dll,NvTaskbarInit
mRun: [Malwarebytes Anti-Malware (reboot)] "c:\program files\malwarebytes' anti-malware\mbam.exe" /runcleanupscript
mRun: [avast!] c:\progra~1\alwils~1\avast4\ashDisp.exe
mRun: [ATT-SST_McciTrayApp] "c:\program files\att-sst\McciTrayApp.exe"
mRun: [HotbarSA] "c:\program files\hotbar\bin\11.0.120.0\HotbarSA.exe"
mRun: [SunJavaUpdateSched] "c:\program files\common files\java\java update\jusched.exe"
mPolicies-system: EnableLUA = 0 (0x0)
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} - hxxp://update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1245057211531
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_20-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0020-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_20-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_20-windows-i586.cab
TCP: NameServer = 93.188.162.63,93.188.161.203
TCP: {CBEA6CE8-C322-4EE4-8D60-DE5F5D14BED1} = 93.188.162.63,93.188.161.203

================= FIREFOX ===================

FF - ProfilePath - c:\docume~1\bruce\applic~1\mozilla\firefox\profiles\l65amkuz.default\
FF - plugin: c:\program files\java\jre6\bin\new_plugin\npdeployJava1.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npclntax_HotbarSA.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npdeployJava1.dll
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0020-ABCDEFFEDCBA}

---- FIREFOX POLICIES ----
c:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl3.rsa_seed_sha", true);

============= SERVICES / DRIVERS ===============

R1 aswSP;avast! Self Protection;c:\windows\system32\drivers\aswSP.sys [2009-12-14 114768]
R2 aswFsBlk;aswFsBlk;c:\windows\system32\drivers\aswFsBlk.sys [2009-12-14 20560]
R2 avast! Antivirus;avast! Antivirus;c:\program files\alwil software\avast4\ashServ.exe [2009-12-14 138680]
R3 avast! Mail Scanner;avast! Mail Scanner;c:\program files\alwil software\avast4\ashMaiSv.exe [2009-12-14 254040]
R3 avast! Web Scanner;avast! Web Scanner;c:\program files\alwil software\avast4\ashWebSv.exe [2009-12-14 352920]
S3 gwiopm;gwiopm;\??\e:\unknown device id\gwiopm.sys --> e:\unknown device id\gwiopm.sys [?]

=============== Created Last 30 ================

2010-07-07 14:59:21 221184 ----a-w- c:\windows\system32\wmpns.dll
2010-07-03 17:08:03 0 d-----w- c:\windows\system32\wbem\Repository
2010-06-30 23:01:08 664 ----a-w- c:\windows\system32\d3d9caps.dat
2010-06-29 21:27:30 64512 ----a-w- c:\windows\system32\ernel32.dll
2010-06-29 21:27:28 64512 ----a-w- c:\docume~1\bruce\applic~1\e5922a14.exe
2010-06-29 17:01:12 0 d-----w- c:\docume~1\bruce\applic~1\Tenderfoot Games
2010-06-20 15:05:18 0 d-----w- c:\program files\Conduit
2010-06-17 02:36:35 73728 ----a-w- c:\windows\system32\javacpl.cpl
2010-06-17 02:36:35 411368 ----a-w- c:\windows\system32\deployJava1.dll
2010-06-12 12:57:45 0 d-----w- c:\program files\Smokin' Guns
2010-06-09 02:01:19 743424 -c----w- c:\windows\system32\dllcache\iedvtool.dll

==================== Find3M ====================

2010-05-21 19:19:24 138056 ----a-w- c:\docume~1\bruce\applic~1\PnkBstrK.sys
2010-05-06 10:41:53 916480 ----a-w- c:\windows\system32\wininet.dll
2010-05-02 05:22:50 1851264 ----a-w- c:\windows\system32\win32k.sys
2010-04-20 05:30:08 285696 ----a-w- c:\windows\system32\atmfd.dll

============= FINISH: 12:06:17.42 ===============

GMER 1.0.15.15281 - http://www.gmer.net
Rootkit scan 2010-07-07 13:04:13
Windows 5.1.2600 Service Pack 3
Running: gmer.exe; Driver: C:\DOCUME~1\Bruce\LOCALS~1\Temp\uwldqpog.sys


---- System - GMER 1.0.15 ----

SSDT \SystemRoot\System32\Drivers\aswSP.SYS (avast! self protection module/ALWIL Software) ZwClose [0xF4D476B8]
SSDT \SystemRoot\System32\Drivers\aswSP.SYS (avast! self protection module/ALWIL Software) ZwCreateKey [0xF4D47574]
SSDT \SystemRoot\System32\Drivers\aswSP.SYS (avast! self protection module/ALWIL Software) ZwDeleteValueKey [0xF4D47A52]
SSDT \SystemRoot\System32\Drivers\aswSP.SYS (avast! self protection module/ALWIL Software) ZwDuplicateObject [0xF4D4714C]
SSDT \SystemRoot\System32\Drivers\aswSP.SYS (avast! self protection module/ALWIL Software) ZwOpenKey [0xF4D4764E]
SSDT \SystemRoot\System32\Drivers\aswSP.SYS (avast! self protection module/ALWIL Software) ZwOpenProcess [0xF4D4708C]
SSDT \SystemRoot\System32\Drivers\aswSP.SYS (avast! self protection module/ALWIL Software) ZwOpenThread [0xF4D470F0]
SSDT \SystemRoot\System32\Drivers\aswSP.SYS (avast! self protection module/ALWIL Software) ZwQueryValueKey [0xF4D4776E]
SSDT \SystemRoot\System32\Drivers\aswSP.SYS (avast! self protection module/ALWIL Software) ZwRestoreKey [0xF4D4772E]
SSDT \SystemRoot\System32\Drivers\aswSP.SYS (avast! self protection module/ALWIL Software) ZwSetValueKey [0xF4D478AE]

---- Kernel code sections - GMER 1.0.15 ----

.text C:\WINDOWS\system32\DRIVERS\nv4_mini.sys section is writeable [0xF6FED360, 0x37388D, 0xE8000020]

---- User code sections - GMER 1.0.15 ----

.text C:\Program Files\Mozilla Firefox\firefox.exe[1240] ntdll.dll!NtResumeThread 7C90DB3E 5 Bytes JMP 0113000A
.text C:\WINDOWS\system32\spoolsv.exe[1704] ntdll.dll!NtResumeThread 7C90DB3E 5 Bytes JMP 00DA000A
.text C:\WINDOWS\Explorer.EXE[1980] ntdll.dll!NtResumeThread 7C90DB3E 5 Bytes JMP 0154000A
.text C:\WINDOWS\system32\RUNDLL32.EXE[2112] ntdll.dll!NtResumeThread 7C90DB3E 5 Bytes JMP 009D000A
.text C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe[2128] ntdll.dll!NtResumeThread 7C90DB3E 5 Bytes JMP 003A000A
.text ...

---- Devices - GMER 1.0.15 ----

AttachedDevice \FileSystem\Ntfs \Ntfs aswMon2.SYS (avast! File System Filter Driver for Windows XP/ALWIL Software)
AttachedDevice \Driver\Tcpip \Device\Ip aswTdi.SYS (avast! TDI Filter Driver/ALWIL Software)
AttachedDevice \Driver\Tcpip \Device\Tcp aswTdi.SYS (avast! TDI Filter Driver/ALWIL Software)
AttachedDevice \Driver\Tcpip \Device\Udp aswTdi.SYS (avast! TDI Filter Driver/ALWIL Software)
AttachedDevice \Driver\Tcpip \Device\RawIp aswTdi.SYS (avast! TDI Filter Driver/ALWIL Software)
AttachedDevice \FileSystem\Fastfat \Fat fltmgr.sys (Microsoft Filesystem Filter Manager/Microsoft Corporation)
AttachedDevice \FileSystem\Fastfat \Fat aswMon2.SYS (avast! File System Filter Driver for Windows XP/ALWIL Software)

---- EOF - GMER 1.0.15 ----





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#2 gringo_pr

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Posted 10 July 2010 - 07:40 AM

Hello and Welcome to the forums!

My name is Gringo and I'll be glad to help you with your computer problems.

Somethings to remember while we are working together.

  1. Do not run any other tool untill instructed to do so!
  2. Do not Attach logs unless I ask you to.
  3. Tell me about any problems that have occurred during the fix.
  4. Tell me of any other symptoms you may be having as these can help also.
  5. Do not run anything while running a fix.
  6. Do not run any other tool untill instructed to do so!


In the upper right hand corner of the topic you will see a button called Options. If you click on this in the drop-down menu you can choose Track this topic. By doing this and then choosing Immediate E-Mail notification and then clicking on Proceed you will be advised when we respond to your topic and facilitate the cleaning of your machine.

Note** If you are having problems posting the complete log into this thread upload them here http://www.rapidshare.com/ and post the links in this thread

Please print out or make a copy in notpad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.


:run combofix:
    Please visit this webpage for download links, and instructions for running the tool:

    http://www.bleepingcomputer.com/combofix/how-to-use-combofix

    Please ensure you read this guide carefully and install the Recovery Console first.

    The Windows Recovery Console will allow you to boot up into a special recovery (repair) mode.
    This allows us to more easily help you should your computer have a problem after an attempted removal of malware.
    It is a simple procedure that will only take a few moments of your time.


    Once installed, you should see a blue screen prompt that says:
      The Recovery Console was successfully installed.
    Please continue as follows:
    • Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.
    • Click Yes to allow ComboFix to continue scanning for malware.

    When the tool is finished, it will produce a report for you.

    Please include the report in your next post:

    C:\ComboFix.txt

"information and logs"
    In your next post I need the following
    1. Log From Combofix
    2. let me know of any problems you may have had
    3. How is the computer doing now?

Gringo


I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#3 gringo_pr

gringo_pr

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Posted 13 July 2010 - 02:41 AM

Hello

three day bump

It has been Three days since my last post.
  • do you still need help with this?
  • do you need more time?
  • are you having problems following my instructions?
  • if after 48hrs you have not replied to this thread then it will have to be closed!

Gringo


I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#4 threecee

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Posted 16 July 2010 - 12:35 PM

ok i ran the combofix program and it looked like it found alot of things from hotbar. i have a few questions, should i make a system restore point now that i ran combofix? is it ok for me to go online or play online games like world of warcraft or smokin guns? i turned my firewall and antivirus (wich is avast) back on as well. here is the log from combo fix ty for your assistance and any further if needed. i did go online breifly to see how it acted and no redirects : ) and it apeared to be runing a bit faster. ty again for all your help and any further.

threecee




Attached File  combo_fix_log.txt   79.83KB   5 downloads

Edited by threecee, 16 July 2010 - 12:36 PM.


#5 gringo_pr

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Posted 16 July 2010 - 04:27 PM

Gringo


extra combofix report

I need to see one of the extra reports combofix makes
  • push the "windows key" + "R" (between the "Ctrl" button and "Alt" Button)
  • please copy and past the following into the box
CODE
C:\Qoobox\Add-Remove Programs.txt
  • click ok
  • copy and paste the report into this topic for me to review

Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#6 threecee

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Posted 17 July 2010 - 08:27 AM

here you are gringo i hope this is the copy you're looking for if not pls let me know ty
threecee


18 Wheels of Steel Haulin
Adobe Flash Player 10 ActiveX
Adobe Flash Player 10 Plugin
avast! Antivirus
Curse Client
DNA
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595)
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484)
Hotfix for Windows XP (KB952287)
Hotfix for Windows XP (KB954550-v5)
Hotfix for Windows XP (KB961118)
Hotfix for Windows XP (KB970653-v3)
Hotfix for Windows XP (KB976098-v2)
Hotfix for Windows XP (KB979306)
Hotfix for Windows XP (KB981793)
Intel® PRO Ethernet Adapter and Software
InterActual Player
Java Auto Updater
Java™ 6 Update 20
Malwarebytes' Anti-Malware
Microsoft .NET Framework 2.0 Service Pack 2
Microsoft .NET Framework 3.0 Service Pack 2
Microsoft .NET Framework 3.5 SP1
Microsoft Silverlight
Mozilla Firefox (3.6.6)
NVIDIA Drivers
Security Update for Windows Internet Explorer 8 (KB969897)
Security Update for Windows Internet Explorer 8 (KB971961)
Security Update for Windows Internet Explorer 8 (KB972260)
Security Update for Windows Internet Explorer 8 (KB974455)
Security Update for Windows Internet Explorer 8 (KB976325)
Security Update for Windows Internet Explorer 8 (KB978207)
Security Update for Windows Internet Explorer 8 (KB981332)
Security Update for Windows Media Player (KB952069)
Security Update for Windows Media Player (KB954155)
Security Update for Windows Media Player (KB968816)
Security Update for Windows Media Player (KB973540)
Security Update for Windows Media Player (KB979402)
Security Update for Windows XP (KB923561)
Security Update for Windows XP (KB923789)
Security Update for Windows XP (KB938464-v2)
Security Update for Windows XP (KB946648)
Security Update for Windows XP (KB950760)
Security Update for Windows XP (KB950762)
Security Update for Windows XP (KB950974)
Security Update for Windows XP (KB951066)
Security Update for Windows XP (KB951376-v2)
Security Update for Windows XP (KB951748)
Security Update for Windows XP (KB952004)
Security Update for Windows XP (KB952954)
Security Update for Windows XP (KB954459)
Security Update for Windows XP (KB954600)
Security Update for Windows XP (KB955069)
Security Update for Windows XP (KB956572)
Security Update for Windows XP (KB956744)
Security Update for Windows XP (KB956802)
Security Update for Windows XP (KB956803)
Security Update for Windows XP (KB956844)
Security Update for Windows XP (KB957097)
Security Update for Windows XP (KB958644)
Security Update for Windows XP (KB958687)
Security Update for Windows XP (KB958869)
Security Update for Windows XP (KB959426)
Security Update for Windows XP (KB960225)
Security Update for Windows XP (KB960803)
Security Update for Windows XP (KB960859)
Security Update for Windows XP (KB961371)
Security Update for Windows XP (KB961373)
Security Update for Windows XP (KB961501)
Security Update for Windows XP (KB968537)
Security Update for Windows XP (KB969059)
Security Update for Windows XP (KB969897)
Security Update for Windows XP (KB969898)
Security Update for Windows XP (KB969947)
Security Update for Windows XP (KB970238)
Security Update for Windows XP (KB970430)
Security Update for Windows XP (KB971468)
Security Update for Windows XP (KB971486)
Security Update for Windows XP (KB971557)
Security Update for Windows XP (KB971633)
Security Update for Windows XP (KB971657)
Security Update for Windows XP (KB972270)
Security Update for Windows XP (KB973346)
Security Update for Windows XP (KB973354)
Security Update for Windows XP (KB973507)
Security Update for Windows XP (KB973525)
Security Update for Windows XP (KB973869)
Security Update for Windows XP (KB973904)
Security Update for Windows XP (KB974112)
Security Update for Windows XP (KB974318)
Security Update for Windows XP (KB974392)
Security Update for Windows XP (KB974571)
Security Update for Windows XP (KB975025)
Security Update for Windows XP (KB975467)
Security Update for Windows XP (KB975560)
Security Update for Windows XP (KB975561)
Security Update for Windows XP (KB975713)
Security Update for Windows XP (KB977165)
Security Update for Windows XP (KB977816)
Security Update for Windows XP (KB977914)
Security Update for Windows XP (KB978037)
Security Update for Windows XP (KB978251)
Security Update for Windows XP (KB978262)
Security Update for Windows XP (KB978338)
Security Update for Windows XP (KB978542)
Security Update for Windows XP (KB978601)
Security Update for Windows XP (KB978706)
Security Update for Windows XP (KB979309)
Security Update for Windows XP (KB979683)
Security Update for Windows XP (KB980195)
Security Update for Windows XP (KB980232)
SoundMAX
Update for Microsoft .NET Framework 3.5 SP1 (KB963707)
Update for Windows Internet Explorer 8 (KB971180)
Update for Windows Internet Explorer 8 (KB976662)
Update for Windows Internet Explorer 8 (KB976749)
Update for Windows Internet Explorer 8 (KB980182)
Update for Windows XP (KB951978)
Update for Windows XP (KB955759)
Update for Windows XP (KB955839)
Update for Windows XP (KB967715)
Update for Windows XP (KB968389)
Update for Windows XP (KB971737)
Update for Windows XP (KB973687)
Update for Windows XP (KB973815)
Ventrilo Client
WebFldrs XP
Windows Genuine Advantage Notifications (KB905474)
Windows Genuine Advantage Validation Tool (KB892130)
Windows Internet Explorer 8
Windows Live ID Sign-in Assistant
Windows XP Service Pack 3
World of Warcraft
Yahoo! BrowserPlus 2.9.2

#7 gringo_pr

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Posted 17 July 2010 - 01:52 PM

Greeting

These reports are looking good!!

Clear your Java Cache
  • click on Start-> Control Panel (Classic View)-> Java (looks like a coffee cup)
    • On the General tab, under Temporary Internet Files, click the Settings button.
    • Next, click on the Delete Files button
    • There are two options in the window to clear the cache - Leave BOTH Checked
        Applications and Applets
        Trace and Log Files
    • Click OK on Delete Temporary Files Window
      Note: This deletes ALL the Downloaded Applications and Applets from the CACHE.
    • Click OK to leave the Temporary Files Window
    • Click OK to leave the Java Control Panel.

TFC(Temp File Cleaner):
  • Please download TFC to your desktop,
  • Save any unsaved work. TFC will close all open application windows.
  • Double-click TFC.exe to run the program.
  • If prompted, click "Yes" to reboot.
Note: Save your work. TFC will automatically close any open programs, let it run uninterrupted. It shouldn't take longer take a couple of minutes, and may only take a few seconds. Only if needed will you be prompted to reboot.

: Malwarebytes' Anti-Malware :
    I would like you to rerun MBAM
  • Double-click mbam icon
  • go to the update tab at the top
  • click on check for updates
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select Perform quick scan, then click Scan.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Be sure that everything is Checked (ticked) except items in the C:\System Volume Information folder and click on Remove Selected.
  • When completed, a log will open in Notepad. please copy and paste the log into your next reply
    • If you accidently close it, the log file is saved here and will be named like this:
    • C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\mbam-log-date (time).txt

Note: If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts.
Click OK to either and let MBAM proceed with the disinfection process.
If asked to restart the computer, please do so immediately. Failure to reboot will prevent MBAM from removing all the malware.


Download HijackThis
  • Go Here to download HijackThis Installer
  • Save HijackThis Installer to your desktop.
  • Double-click on the HijackThis Installer icon on your desktop. (Vista and Win 7 right click and run as admin)
  • By default it will install to C:\Program Files\Trend Micro\HijackThis .
  • Click on Install.
  • It will create a HijackThis icon on the desktop.
  • Once installed it will launch Hijackthis.
  • Click on the Do a system scan and save a logfile button. It will scan and the log should open in notepad.
  • Click on Edit > Select All then click on Edit > Copy to copy the entire contents of the log.
  • Come back here to this thread and Paste the log in your next reply.
  • DO NOT use the AnalyseThis button its findings are dangerous if misinterpreted.
  • DO NOT have Hijackthis fix anything yet. Most of what it finds will be harmless or even required.

"information and logs"
    In your next post I need the following
    1. Log From MBAM
    2. report from Hijackthis
    3. let me know of any problems you may have had
    4. How is the computer doing now?

Gringo

I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#8 gringo_pr

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Posted 20 July 2010 - 03:12 AM

Hello

three day bump

It has been Three days since my last post.
  • do you still need help with this?
  • do you need more time?
  • are you having problems following my instructions?
  • if after 48hrs you have not replied to this thread then it will have to be closed!

Gringo


I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#9 threecee

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Posted 21 July 2010 - 07:04 AM

here are the two logs you asked me for gringo. i hope they show good results and the problem is solved. so far when i use by browser now (firefox) i have no problems what so ever and it seems to be running back at full speed again. ty so much for all your help and any further if needed. here are the reports.



Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 6:58:04 AM, on 7/21/2010
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
C:\Program Files\Alwil Software\Avast4\ashServ.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe
C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
C:\WINDOWS\system32\RUNDLL32.EXE
C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\Program Files\DNA\btdna.exe
C:\WINDOWS\system32\msiexec.exe
C:\Program Files\Trend Micro\HiJackThis\HiJackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.att.net
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
O2 - BHO: Windows Live ID Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Java™ Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [Malwarebytes Anti-Malware (reboot)] "C:\Program Files\Malwarebytes' Anti-Malware\mbam.exe" /runcleanupscript
O4 - HKLM\..\Run: [avast!] C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Common Files\Java\Java Update\jusched.exe"
O4 - HKCU\..\Run: [BitTorrent DNA] "C:\Program Files\DNA\btdna.exe"
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/...b?1245057211531
O22 - SharedTaskScheduler: Browseui preloader - {438755C2-A8BA-11D1-B96B-00A0C90312E1} - C:\WINDOWS\system32\browseui.dll
O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\WINDOWS\system32\browseui.dll
O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - ALWIL Software - C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
O23 - Service: avast! Antivirus - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashServ.exe
O23 - Service: avast! Mail Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
O23 - Service: avast! Web Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe

--
End of file - 4362 bytes

Attached Files



#10 gringo_pr

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Posted 21 July 2010 - 03:11 PM

Greetings

These logs are looking very good, we are almost done!!! Just one more scan to go.

:Remove unneeded startup entries:

This part of the fix is purely optional
These are programs that start up when you turn on your computer but don't need to be, any of these programs you can click on their icons (or start from the control panel) and start the program when you need it. By stopping these programs you will boot up faster and your computer will work faster.
  • Run HijackThis
  • Click on the Scan button
  • Put a check beside all of the items listed below (if present):
      O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
      O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
      O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit
      O4 - HKLM\..\Run: [Malwarebytes Anti-Malware (reboot)] "C:\Program Files\Malwarebytes' Anti-Malware\mbam.exe" /runcleanupscript
      O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Common Files\Java\Java Update\jusched.exe"
      O4 - HKCU\..\Run: [BitTorrent DNA] "C:\Program Files\DNA\btdna.exe"
  • Close all open windows and browsers/email, etc...
  • Click on the "Fix Checked" button
  • When completed, close the application.

      NOTE**You can research each of those lines >here< and see if you want to keep them or not
      just copy the name between the brakets and paste into the search space
      O4 - HKLM\..\Run: [IntelliPoint]


Eset Online Scanner

**Note** You will need to use Internet explorer for this scan

Go Eset web page to run an online scannner from ESET.
  • Turn off the real time scanner of any existing antivirus program while performing the online scan
  • click on the ESET Online Scanner button
  • Tick the box next to YES, I accept the Terms of Use.
    • Click Start
  • When asked, allow the activex control to install
    • Click Start
  • Make sure that the option Remove found threats is unticked and the Scan Archives option is ticked.
  • Click on Advanced Settings, ensure the options
      Scan for potentially unwanted applications, Scan for potentially unsafe applications, and Enable Anti-Stealth Technology are ticked.
  • Click Scan
  • Wait for the scan to finish
  • Use notepad to open the logfile located at C:\Program Files\Eset\Eset Online Scanner\log.txt
Copy and paste that log as a reply to this topic

"information and logs"
    In your next post I need the following
    1. Report from ESET
    2. let me know of any problems you may have had
    3. How is the computer doing now?

Gringo




I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#11 threecee

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Posted 22 July 2010 - 01:35 PM

hello again gringo. its so good to hear that my problems are almost solved. thanks again for all your help and any further if needed. the eset scan found 50 infections (or possible infections, thats for you to decide). with all the stuff that has been found on here no wonder it was acting up. i dont know where they all came from. mabe you can give me a few tips to keep them from getting back in my comp. anyways here is the log from eset. if its not the right one pls let me know. thanks again for all your help, grino.
THREECEE

ESETSmartInstaller@High as CAB hook log:
OnlineScanner.ocx - registred OK
# version=7
# iexplore.exe=8.00.6001.18702 (longhorn_ie8_rtm(wmbla).090308-0339)
# OnlineScanner.ocx=1.0.0.6211
# api_version=3.0.2
# EOSSerial=98643470d42f7d448a5add7ea1b70601
# end=finished
# remove_checked=false
# archives_checked=true
# unwanted_checked=true
# unsafe_checked=true
# antistealth_checked=true
# utc_time=2010-07-22 06:20:57
# local_time=2010-07-22 01:20:57 (-0600, Central Daylight Time)
# country="United States"
# lang=1033
# osver=5.1.2600 NT Service Pack 3
# compatibility_mode=512 16777215 100 0 0 0 0 0
# compatibility_mode=769 16775141 100 98 0 215179722 0 0
# compatibility_mode=8192 67108863 100 0 0 0 0 0
# scanned=39188
# found=50
# cleaned=0
# scan_time=2688
C:\Documents and Settings\Bruce\Desktop\setup.exe a variant of Win32/Adware.180Solutions application 00000000000000000000000000000000 I
C:\Qoobox\Quarantine\C\Documents and Settings\Bruce\Application Data\e5922a14.exe.vir a variant of Win32/Kryptik.FGR trojan 00000000000000000000000000000000 I
C:\Qoobox\Quarantine\C\WINDOWS\system32\ernel32.dll.vir a variant of Win32/Kryptik.FGR trojan 00000000000000000000000000000000 I
C:\Qoobox\Quarantine\C\WINDOWS\system32\spool\prtprocs\w32x86\A5kU5.dll.vir a variant of Win32/Kryptik.FGR trojan 00000000000000000000000000000000 I
C:\Qoobox\Quarantine\C\WINDOWS\system32\spool\prtprocs\w32x86\a79eI7.dll.vir a variant of Win32/Kryptik.FGR trojan 00000000000000000000000000000000 I
C:\Qoobox\Quarantine\C\WINDOWS\system32\spool\prtprocs\w32x86\CEIQG1iQ.dll.vir a variant of Win32/Kryptik.FGR trojan 00000000000000000000000000000000 I
C:\Qoobox\Quarantine\C\WINDOWS\system32\spool\prtprocs\w32x86\cEIQGMYW9.dll.vir a variant of Win32/Kryptik.FGR trojan 00000000000000000000000000000000 I
C:\Qoobox\Quarantine\C\WINDOWS\system32\spool\prtprocs\w32x86\E7aA1k.dll.vir a variant of Win32/Kryptik.FGR trojan 00000000000000000000000000000000 I
C:\Qoobox\Quarantine\C\WINDOWS\system32\spool\prtprocs\w32x86\I931q93.dll.vir a variant of Win32/Kryptik.FGR trojan 00000000000000000000000000000000 I
C:\Qoobox\Quarantine\C\WINDOWS\system32\spool\prtprocs\w32x86\iQ31c9s.dll.vir a variant of Win32/Kryptik.FGR trojan 00000000000000000000000000000000 I
C:\Qoobox\Quarantine\C\WINDOWS\system32\spool\prtprocs\w32x86\IQ7wS17s.dll.vir a variant of Win32/Kryptik.FGR trojan 00000000000000000000000000000000 I
C:\Qoobox\Quarantine\C\WINDOWS\system32\spool\prtprocs\w32x86\oCE793179.dll.vir a variant of Win32/Kryptik.FGR trojan 00000000000000000000000000000000 I
C:\Qoobox\Quarantine\C\WINDOWS\system32\spool\prtprocs\w32x86\QG79aAAA.dll.vir a variant of Win32/Kryptik.FGR trojan 00000000000000000000000000000000 I
C:\Qoobox\Quarantine\C\WINDOWS\system32\spool\prtprocs\w32x86\S17s3e79.dll.vir a variant of Win32/Kryptik.FGR trojan 00000000000000000000000000000000 I
C:\Qoobox\Quarantine\C\WINDOWS\system32\spool\prtprocs\w32x86\U931aAA.dll.vir a variant of Win32/Kryptik.FGR trojan 00000000000000000000000000000000 I
C:\Qoobox\Quarantine\C\WINDOWS\system32\spool\prtprocs\w32x86\UOCEI31q9.dll.vir a variant of Win32/Kryptik.FGR trojan 00000000000000000000000000000000 I
C:\Qoobox\Quarantine\C\WINDOWS\system32\spool\prtprocs\w32x86\YWS7eI1q9.dll.vir a variant of Win32/Kryptik.FGR trojan 00000000000000000000000000000000 I
C:\System Volume Information\_restore{6D193532-AA05-492F-9696-C82F64812064}\RP241\A0047049.dll probably a variant of Win32/Adware.Gamevance.AG application 00000000000000000000000000000000 I
C:\System Volume Information\_restore{6D193532-AA05-492F-9696-C82F64812064}\RP241\A0047061.dll probably a variant of Win32/Adware.Gamevance.AG application 00000000000000000000000000000000 I
C:\System Volume Information\_restore{6D193532-AA05-492F-9696-C82F64812064}\RP278\A0049992.dll a variant of Win32/Kryptik.FGR trojan 00000000000000000000000000000000 I
C:\System Volume Information\_restore{6D193532-AA05-492F-9696-C82F64812064}\RP278\A0050008.dll a variant of Win32/Kryptik.FGR trojan 00000000000000000000000000000000 I
C:\System Volume Information\_restore{6D193532-AA05-492F-9696-C82F64812064}\RP279\A0050035.dll a variant of Win32/Kryptik.FGR trojan 00000000000000000000000000000000 I
C:\System Volume Information\_restore{6D193532-AA05-492F-9696-C82F64812064}\RP279\A0051035.dll a variant of Win32/Kryptik.FGR trojan 00000000000000000000000000000000 I
C:\System Volume Information\_restore{6D193532-AA05-492F-9696-C82F64812064}\RP279\A0051204.dll a variant of Win32/Kryptik.FGR trojan 00000000000000000000000000000000 I
C:\System Volume Information\_restore{6D193532-AA05-492F-9696-C82F64812064}\RP280\A0051295.dll a variant of Win32/Kryptik.FGR trojan 00000000000000000000000000000000 I
C:\System Volume Information\_restore{6D193532-AA05-492F-9696-C82F64812064}\RP281\A0051312.dll a variant of Win32/Kryptik.FGR trojan 00000000000000000000000000000000 I
C:\System Volume Information\_restore{6D193532-AA05-492F-9696-C82F64812064}\RP281\A0051316.exe a variant of Win32/Kryptik.FEJ trojan 00000000000000000000000000000000 I
C:\System Volume Information\_restore{6D193532-AA05-492F-9696-C82F64812064}\RP281\A0051325.exe a variant of Win32/Adware.180Solutions application 00000000000000000000000000000000 I
C:\System Volume Information\_restore{6D193532-AA05-492F-9696-C82F64812064}\RP281\A0052394.dll a variant of Win32/Kryptik.FGR trojan 00000000000000000000000000000000 I
C:\System Volume Information\_restore{6D193532-AA05-492F-9696-C82F64812064}\RP282\A0052488.dll a variant of Win32/Kryptik.FGR trojan 00000000000000000000000000000000 I
C:\System Volume Information\_restore{6D193532-AA05-492F-9696-C82F64812064}\RP285\A0052589.dll a variant of Win32/Kryptik.FGR trojan 00000000000000000000000000000000 I
C:\System Volume Information\_restore{6D193532-AA05-492F-9696-C82F64812064}\RP288\A0053589.dll a variant of Win32/Kryptik.FGR trojan 00000000000000000000000000000000 I
C:\System Volume Information\_restore{6D193532-AA05-492F-9696-C82F64812064}\RP289\A0054590.dll a variant of Win32/Kryptik.FGR trojan 00000000000000000000000000000000 I
C:\System Volume Information\_restore{6D193532-AA05-492F-9696-C82F64812064}\RP291\A0055589.dll a variant of Win32/Kryptik.FGR trojan 00000000000000000000000000000000 I
C:\System Volume Information\_restore{6D193532-AA05-492F-9696-C82F64812064}\RP292\A0055619.exe a variant of Win32/Kryptik.FGR trojan 00000000000000000000000000000000 I
C:\System Volume Information\_restore{6D193532-AA05-492F-9696-C82F64812064}\RP292\A0055621.dll a variant of Win32/Kryptik.FGR trojan 00000000000000000000000000000000 I
C:\System Volume Information\_restore{6D193532-AA05-492F-9696-C82F64812064}\RP292\A0055622.dll a variant of Win32/Kryptik.FGR trojan 00000000000000000000000000000000 I
C:\System Volume Information\_restore{6D193532-AA05-492F-9696-C82F64812064}\RP292\A0055623.dll a variant of Win32/Kryptik.FGR trojan 00000000000000000000000000000000 I
C:\System Volume Information\_restore{6D193532-AA05-492F-9696-C82F64812064}\RP292\A0055624.dll a variant of Win32/Kryptik.FGR trojan 00000000000000000000000000000000 I
C:\System Volume Information\_restore{6D193532-AA05-492F-9696-C82F64812064}\RP292\A0055625.dll a variant of Win32/Kryptik.FGR trojan 00000000000000000000000000000000 I
C:\System Volume Information\_restore{6D193532-AA05-492F-9696-C82F64812064}\RP292\A0055626.dll a variant of Win32/Kryptik.FGR trojan 00000000000000000000000000000000 I
C:\System Volume Information\_restore{6D193532-AA05-492F-9696-C82F64812064}\RP292\A0055627.dll a variant of Win32/Kryptik.FGR trojan 00000000000000000000000000000000 I
C:\System Volume Information\_restore{6D193532-AA05-492F-9696-C82F64812064}\RP292\A0055628.dll a variant of Win32/Kryptik.FGR trojan 00000000000000000000000000000000 I
C:\System Volume Information\_restore{6D193532-AA05-492F-9696-C82F64812064}\RP292\A0055629.dll a variant of Win32/Kryptik.FGR trojan 00000000000000000000000000000000 I
C:\System Volume Information\_restore{6D193532-AA05-492F-9696-C82F64812064}\RP292\A0055630.dll a variant of Win32/Kryptik.FGR trojan 00000000000000000000000000000000 I
C:\System Volume Information\_restore{6D193532-AA05-492F-9696-C82F64812064}\RP292\A0055631.dll a variant of Win32/Kryptik.FGR trojan 00000000000000000000000000000000 I
C:\System Volume Information\_restore{6D193532-AA05-492F-9696-C82F64812064}\RP292\A0055632.dll a variant of Win32/Kryptik.FGR trojan 00000000000000000000000000000000 I
C:\System Volume Information\_restore{6D193532-AA05-492F-9696-C82F64812064}\RP292\A0055633.dll a variant of Win32/Kryptik.FGR trojan 00000000000000000000000000000000 I
C:\System Volume Information\_restore{6D193532-AA05-492F-9696-C82F64812064}\RP292\A0055634.dll a variant of Win32/Kryptik.FGR trojan 00000000000000000000000000000000 I
C:\System Volume Information\_restore{6D193532-AA05-492F-9696-C82F64812064}\RP292\A0055635.dll a variant of Win32/Kryptik.FGR trojan 00000000000000000000000000000000 I



#12 gringo_pr

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Posted 22 July 2010 - 02:21 PM

Greetings

delete files
  • Copy all text in the quote box (below)...to Notepad.
    QUOTE
    @echo off
    del /f /s /q "C:\Documents and Settings\Bruce\Desktop\setup.exe"
    del %0
  • Save the Notepad file on your desktop...as delfile.bat... save type as "All Files"
    It should look like this: <--XP
  • Double click on delfile.bat to execute it.
    A black CMD window will flash, then disappear...this is normal.
  • The files and folders, if found...will have been deleted and the "delfile.bat" file will also be deleted.

    The rest of the Online scan is only reporting backups created during the course of this fix, and items located in C:\System Volume Information\, which is where System Restore's cache is stored. Whatever is in there can't harm you unless you choose to perform a manual restore. Nevertheless, we shall be resetting/clearing the cache shortly.

    Very well done!! This is my general post for when your logs show no more signs of malware ;)- Please let me know if you still are having problems with your computer and what these problems are.

    The following procedure will implement some cleanup procedures. It will also reset your System Restore by flushing out previous restore points and create a new restore point.

    :DeFogger:
      To re-enable your Emulation drivers, double click DeFogger to run the tool.
      [list]
    • The application window will appear
    • Click the Re-enable button to re-enable your CD Emulation drivers
    • Click Yes to continue
    • A 'Finished!' message will appear
    • Click OK
    • DeFogger will now ask to reboot the machine - click OK
    Your Emulation drivers are now re-enabled.

:Uninstall ComboFix:
  • push the "windows key" + "R" (between the "Ctrl" button and "Alt" Button)
  • please copy and past the following into the box ComboFix /Uninstall and click OK.
  • Note the space between the X and the /Uninstall, it needs to be there.

:remove tools:

Please download OTCleanIt and save it to desktop. This tool will remove all the tools we used to clean your pc.
  • Double-click OTCleanIt.exe.
  • Click the CleanUp! button.
  • Select Yes when the "Begin cleanup Process?" prompt appears.
  • If you are prompted to Reboot during the cleanup, select Yes.
  • The tool will delete itself once it finishes, if not delete it by yourself.
Note: If you receive a warning from your firewall or other security programs regarding OTCleanIt attempting to contact the internet, please allow it to do so.

:clear system restore points:

This is a good time to clear your existing system restore points and establish a new clean restore point:
  • Go to Start > All Programs > Accessories > System Tools > System Restore
  • Select Create a restore point, and Ok it.
  • Next, go to Start > Run and type in cleanmgr
  • choose your root drive (normally C:)
  • after it calculates how much space you will save it will open up a new window
  • Select the More options tab at the top of the window
  • Choose the option to clean up system restore and OK it.
  • go back to the disk clean up tab
  • put a checkmark in all - except compress old files (leave this unchecked)
  • click Ok then click yes
This will remove all restore points except the new one you just created and clean unneeded files

:Make your Internet Explorer more secure:
  • From within Internet Explorer click on the Tools menu and then click on Options.
  • Click once on the Security tab
  • Click once on the Internet icon so it becomes highlighted.
  • Click once on the Custom Level button.
  • Change the Download signed ActiveX controls to Prompt
  • Change the Download unsigned ActiveX controls to Disable
  • Change the Initialise and script ActiveX controls not marked as safe to Disable
  • Change the Installation of desktop items to Prompt
  • Change the Launching programs and files in an IFRAME to Prompt
  • When all these settings have been made, click on the OK button.
  • If it prompts you as to whether or not you want to save the settings, press the Yes button.
    Next press the Apply button and then the OK to exit the Internet Properties page.

:Make Firefox more secure:

:Turn On Automatic Updates:
    Turn On Automatic Updates
    1. Click Start, click Run, type sysdm.cpl, and then press ENTER.
    2. Click the Automatic Updates tab, and then click to select one of the following options. We recommend that you select the Automatic (recommended) Automatically download recommended updates for my computer and install them

    If you click this setting, click to select the day and time for scheduled updates to occur. You can schedule Automatic Updates for any time of day. Remember, your computer must be on at the scheduled time for updates to be installed. After you set this option, Windows recognizes when you are online and uses your Internet connection to find updates on the Windows Update Web site or on the Microsoft Update Web site that apply to your computer. Updates are downloaded automatically in the background, and you are not notified or interrupted during this process. An icon appears in the notification area of your taskbar when the updates are being downloaded. You can point to the icon to view the download status. To pause or to resume the download, right-click the icon, and then click Pause or Resume. When the download is completed, another message appears in the notification area so that you can review the updates that are scheduled for installation. If you choose not to install at that time, Windows starts the installation on your set schedule.

    or visit http://www.windowsupdate.com regularly. This will ensure your computer has always the latest security updates available installed on your computer. If there are new updates to install, install them immediately, reboot your computer, and revisit the site until there are no more critical updates.

:antispyware programs:

I would reccomend the download and installation of some or all of the following programs (all free), and the updating of them regularly:
  • WinPatrol As a robust security monitor, WinPatrol will alert you to hijackings, malware attacks and critical changes made to your computer without your permission. WinPatrol takes snapshot of your critical system resources and alerts you to any changes that may occur without your knowledge.
  • Spyware Blaster - By altering your registry, this program stops harmful sites from installing things like ActiveX Controls on your machines.
  • Malwarebytes' Anti-Malware Malwarebytes' Anti-Malware is a new and powerful anti-malware tool. It is
    totally free but for real-time protection you will have to pay a small one-time fee. We used this to help clean your computer and recomend keeping it and useing often.

please read this great article by miekiemoes How to prevent Malware:
and
this great article by Tony Klein So How Did I Get Infected In First Place

I'd be grateful if you could reply to this post so that I know you have read it and, if you've no other questions, the thread can then be closed.

My help is free, however, if you wish to make a small donation to show appreciation and to help me continue the fight against Malware, then click here:

Gringo

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#13 threecee

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Posted 22 July 2010 - 10:45 PM

OOOHHHH dearest gringo.
ty soooo much for all your help. i did everything that you told me to do and my comp is running good as ever. thanks again for all your help. i have just a few more questions that you can answer in the forum or you can just e mail me. if you dont have my e mail adress then tell me to private mess you in the forums.


1st i still have some things on my desktop from your helping me such as highjack this, TFC, and multiple logs. what should i do with these? and should i delete any logs from my documents or any other folders?

2nd i would like to donate to you at a later time but believe this forum will be closed after we are thru and i wont have a way to get ahold of you or make the donation. what should we do about this?

3rd do you recomend any spacific virus or malware protection? i know you gave me a list of some malware protectors but i have malware bytes and use avast and still got infected. i absolutely trust your judgement and would just like to know if there is anything else you personally suggest to help keep me safe. (i also did what you said for the "make firefox safer")

4th is there somewhere i can go to tell the ppl and owners of bleeping computer how much of a help you were and how satisfied i am with your help?


TY again for all of your help and i wish you nothing but good fortune sir. you completely saved the day : )
gratefully
THREECEE


#14 gringo_pr

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Posted 22 July 2010 - 11:09 PM

Hello threecee

1st i still have some things on my desktop from your helping me such as highjack this, TFC, and multiple logs. what should i do with these? and should i delete any logs from my documents or any other folders?
Keep TFC it is a temp file cleaner and can be used as often as you like - the rest just delete from your desktop

2nd i would like to donate to you at a later time but believe this forum will be closed after we are thru and i wont have a way to get ahold of you or make the donation. what should we do about this? this thread will be closed but it will be here forever just make a shorcut to it or add to your faverites and you can go to it anytime

3rd do you recomend any spacific virus or malware protection? i know you gave me a list of some malware protectors but i have malware bytes and use avast and still got infected. i absolutely trust your judgement and would just like to know if there is anything else you personally suggest to help keep me safe. (i also did what you said for the "make firefox safer")

This is the hardest to answer - I always tell people I would rather you have something on your system that you like, why - you are more likely to update and use something that you like than something you don't, you can have the best antivirus in the world but if you don't like it you won't use it - avast is good and alot of people use it - if you want me to give you another to try then let me know and I will give you the link

4th is there somewhere i can go to tell the ppl and owners of bleeping computer how much of a help you were and how satisfied i am with your help?
I would think that this is the best place for that - http://www.bleepingcomputer.com/forums/f/3/bleeping-computer-announcements-comments-suggestions/

TY again for all of your help and i wish you nothing but good fortune sir. you completely saved the day : )
You are very welcome and surf in peace

Gringo






I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

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#15 gringo_pr

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Posted 27 July 2010 - 02:16 AM

Since the issue is resolved, this topic is now Closed

If you need this topic reopened, please send me a PM.
Please include the address of this thread in your request.
This applies only to the original topic starter.

Everyone else please start a new topic.

The fixes and advice in this thread are for this machine only.
Do not apply the instructions from this thread to your own machine.
Please start a new thread describing your issue and someone will be along to assist you.


With Regards,
Gringo

I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University




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