Dell Optiplex 745
Windows XP Professional Service Pack 3
I have tried using Process Explorer, but by the time I got it open after the computer boots the error had already occurred.
I have made some progress, in some of the tech articles I have been reading it appeared the error message might be related to windows updates. I uninstalled IE8 and removed IE6, rebooted. Reinstalled IE6 and then crashed. Rebooted. Installed IE8 on top of IE6, once it got through the download and updates the error message has not happened again. Then I tried to run windows updates and it crashed. Went through the process again for uninstall and reinstall without using windows update and the error message has not reappeared, keeping my fingers crossed.
I am not 100% certain this has fixed my issue.
Here is the error message description in Event Viewer:
Faulting application svchost.exe, version 5.1.2600.5512, faulting module ntdll.dll, version 5.1.2600.5512, fault address 0x000108b3
The error message presented to me just after botting is Generic Win32 error message.
I would like to get to the bottom of this but I do not know if there is way to find out what might be the root cause without having the error message regenerate itself.
If you need me to provide logfiles or anything of that nature let me know.
Edited by carrierk, 07 July 2010 - 11:58 AM.