Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

There is at least a trojan in my pc


  • Please log in to reply
19 replies to this topic

#1 Paul61112002

Paul61112002

  • Members
  • 94 posts
  • OFFLINE
  •  
  • Local time:06:27 PM

Posted 07 July 2010 - 05:32 AM

There is at least a Trojan when I scan my pc with Malwarebyte. What should I do?

Edited by Orange Blossom, 07 July 2010 - 07:53 PM.
Move to AII as no logs posted and prep. guide not followed. ~ OB


BC AdBot (Login to Remove)

 


#2 Budapest

Budapest

    Bleepin' Cynic


  • Moderator
  • 23,579 posts
  • OFFLINE
  •  
  • Gender:Male
  • Local time:09:27 AM

Posted 09 July 2010 - 05:48 PM

Please post your Malwarebytes log.
The power of accurate observation is commonly called cynicism by those who haven't got it.

—George Bernard Shaw

#3 Paul61112002

Paul61112002
  • Topic Starter

  • Members
  • 94 posts
  • OFFLINE
  •  
  • Local time:06:27 PM

Posted 12 July 2010 - 04:20 AM

Malwarebytes' Anti-Malware 1.46
www.malwarebytes.org

Database version: 4276

Windows 5.1.2600 Service Pack 3
Internet Explorer 8.0.6001.18702

10/7/2010 23:48:35
mbam-log-2010-07-10 (23-48-35).txt

Scan type: Full scan (C:\|D:\|)
Objects scanned: 243819
Time elapsed: 1 hour(s), 19 minute(s), 30 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 1

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
C:\Documents and Settings\Ken\Local Settings\Application Data\Microsoft\Windows Live Contacts\{0908c4d1-fcc7-4c22-9548-4afa9b9f2d8c}\DBStore\LogFiles\edb.log (Mismatched.Extension) -> No action taken.

#4 Budapest

Budapest

    Bleepin' Cynic


  • Moderator
  • 23,579 posts
  • OFFLINE
  •  
  • Gender:Male
  • Local time:09:27 AM

Posted 12 July 2010 - 04:23 AM

Please download and scan with SUPERAntiSpyware Free
  • Double-click SUPERAntiSypware.exe and use the default settings for installation.
  • An icon will be created on your desktop. Double-click that icon to launch the program.
  • If it will not start, go to Start > All Prgrams > SUPERAntiSpyware and click on Alternate Start.
  • If asked to update the program definitions, click "Yes". If not, update the definitions before scanning by selecting "Check for Updates". (If you encounter any problems while downloading the updates, manually download them from here. Double-click on the hyperlink for Download Installer and save SASDEFINITIONS.EXE to your desktop. Then double-click on SASDEFINITIONS.EXE to install the definitions.)
  • In the Main Menu, click the Preferences... button.
  • Click the "General and Startup" tab, and under Start-up Options, make sure "Start SUPERAntiSpyware when Windows starts" box is unchecked.
  • Click the "Scanning Control" tab, and under Scanner Options, make sure the following are checked (leave all others unchecked):
    • Close browsers before scanning.
    • Scan for tracking cookies.
    • Terminate memory threats before quarantining.
  • Click the "Close" button to leave the control center screen and exit the program.
  • Do not run a scan just yet.
Reboot your computer in "Safe Mode" using the F8 method. To do this, restart your computer and after hearing your computer beep once during startup (but before the Windows icon appears) press the F8 key repeatedly. A menu will appear with several options. Use the arrow keys to navigate and select the option to run Windows in "Safe Mode".

Scan with SUPERAntiSpyware as follows:
  • Launch the program and back on the main screen, under "Scan for Harmful Software" click Scan your computer.
  • On the left, make sure you check C:\Fixed Drive.
  • On the right, under "Complete Scan", choose Perform Complete Scan and click "Next".
  • After the scan is complete, a Scan Summary box will appear with potentially harmful items that were detected. Click "OK".
  • Make sure everything has a checkmark next to it and click "Next".
  • A notification will appear that "Quarantine and Removal is Complete". Click "OK" and then click the "Finish" button to return to the main menu.
  • If asked if you want to reboot, click "Yes" and reboot normally.
  • To retrieve the removal information after reboot, launch SUPERAntispyware again.
    • Click Preferences, then click the Statistics/Logs tab.
    • Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
    • If there are several logs, click the current dated log and press View log. A text file will open in your default text editor.
    • Please copy and paste the Scan Log results in your next reply.
  • Click Close to exit the program.
If you have a problem downloading, installing or getting SAS to run, try downloading and using the SUPERAntiSpyware Portable Scanner instead. Save the randomly named file (i.e. SAS_1710895.COM) to a usb drive or CD and transfer to the infected computer. Then double-click on it to launch and scan. The file is randomly named to help keep malware from blocking the scanner.
The power of accurate observation is commonly called cynicism by those who haven't got it.

—George Bernard Shaw

#5 Paul61112002

Paul61112002
  • Topic Starter

  • Members
  • 94 posts
  • OFFLINE
  •  
  • Local time:06:27 PM

Posted 12 July 2010 - 07:16 AM

I first use superantispyware to scan my pc. When I would like to find log from the software, however, there is nothing.

#6 Budapest

Budapest

    Bleepin' Cynic


  • Moderator
  • 23,579 posts
  • OFFLINE
  •  
  • Gender:Male
  • Local time:09:27 AM

Posted 12 July 2010 - 04:07 PM

Okay skip the log for now.

Download this file and save it to your desktop:

http://download.bleepingcomputer.com/grinler/rkill.scr

Double-click the file to run it. A command window will open briefly. Then run another quick scan with Malwarebytes. Post the Malwarebytes log.
The power of accurate observation is commonly called cynicism by those who haven't got it.

—George Bernard Shaw

#7 Paul61112002

Paul61112002
  • Topic Starter

  • Members
  • 94 posts
  • OFFLINE
  •  
  • Local time:06:27 PM

Posted 13 July 2010 - 01:54 AM

Malwarebytes' Anti-Malware 1.46
www.malwarebytes.org

Database version: 4307

Windows 5.1.2600 Service Pack 3
Internet Explorer 8.0.6001.18702

13/7/2010 14:51:48
mbam-log-2010-07-13 (14-51-48).txt

Scan type: Quick scan
Objects scanned: 138143
Time elapsed: 13 minute(s), 36 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

#8 Budapest

Budapest

    Bleepin' Cynic


  • Moderator
  • 23,579 posts
  • OFFLINE
  •  
  • Gender:Male
  • Local time:09:27 AM

Posted 13 July 2010 - 01:57 AM

How is your computer running now?
The power of accurate observation is commonly called cynicism by those who haven't got it.

—George Bernard Shaw

#9 Paul61112002

Paul61112002
  • Topic Starter

  • Members
  • 94 posts
  • OFFLINE
  •  
  • Local time:06:27 PM

Posted 13 July 2010 - 06:27 AM

My computer is slightly better and thank you for your help.

#10 Budapest

Budapest

    Bleepin' Cynic


  • Moderator
  • 23,579 posts
  • OFFLINE
  •  
  • Gender:Male
  • Local time:09:27 AM

Posted 13 July 2010 - 06:31 PM

If you’re clean, you should create a new Restore Point to prevent possible re-infection from an old one.

Go Start > Programs > Accessories > System Tools and click System Restore. Choose the radio button marked Create a Restore Point on the first screen then click Next. Give the Restore Point a name and then click Create. Then use Disk Cleanup to remove all but the most recently created Restore Point. Go Start > Run and type: "Cleanmgr" (without the quotes). Click Ok > More Options tab > Clean Up in the System Restore section to remove all previous restore points except the newly created one.

Also, go Start > Control Panel and double-click Add or Remove Programs. Post back and report any Java or JS2E entries that you have.
The power of accurate observation is commonly called cynicism by those who haven't got it.

—George Bernard Shaw

#11 Paul61112002

Paul61112002
  • Topic Starter

  • Members
  • 94 posts
  • OFFLINE
  •  
  • Local time:06:27 PM

Posted 16 July 2010 - 05:30 AM

But I am not sure that my computer is clean. So, what should I do to further ensure that it is safe before making any system restore?

#12 Budapest

Budapest

    Bleepin' Cynic


  • Moderator
  • 23,579 posts
  • OFFLINE
  •  
  • Gender:Male
  • Local time:09:27 AM

Posted 16 July 2010 - 05:34 AM

Run another Malwarebytes scan.

Also, what problems is your computer experiencing?
The power of accurate observation is commonly called cynicism by those who haven't got it.

—George Bernard Shaw

#13 Paul61112002

Paul61112002
  • Topic Starter

  • Members
  • 94 posts
  • OFFLINE
  •  
  • Local time:06:27 PM

Posted 16 July 2010 - 05:55 AM

This is the Malwarebyte's log

Malwarebytes' Anti-Malware 1.46
www.malwarebytes.org

Database version: 4307

Windows 5.1.2600 Service Pack 3
Internet Explorer 8.0.6001.18702

16/7/2010 18:48:01
mbam-log-2010-07-16 (18-48-01).txt

Scan type: Quick scan
Objects scanned: 138446
Time elapsed: 11 minute(s), 58 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

I used the Superantivirus to check my computer last time and about 500 threats items were scanned.
Actually, my computer does not have severe problem. As I find Malwarebyte unable to delete the malware, I posted it.

#14 Budapest

Budapest

    Bleepin' Cynic


  • Moderator
  • 23,579 posts
  • OFFLINE
  •  
  • Gender:Male
  • Local time:09:27 AM

Posted 16 July 2010 - 09:48 PM

I'd like us to scan your machine with ESET OnlineScan
  • Hold down Control and click on the following link to open ESET OnlineScan in a new window.
    ESET OnlineScan
  • Click the Posted Image button.
  • For alternate browsers only: (Microsoft Internet Explorer users can skip these steps)
    • Click on Posted Image to download the ESET Smart Installer. Save it to your desktop.
    • Double click on the Posted Image icon on your desktop.
  • Check Posted Image
  • Click the Posted Image button.
  • Accept any security warnings from your browser.
  • Check Posted Image
  • Push the Start button.
  • ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
  • When the scan completes, push Posted Image
  • Push Posted Image, and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
  • Push the Posted Image button.
  • Push Posted Image

The power of accurate observation is commonly called cynicism by those who haven't got it.

—George Bernard Shaw

#15 Paul61112002

Paul61112002
  • Topic Starter

  • Members
  • 94 posts
  • OFFLINE
  •  
  • Local time:06:27 PM

Posted 20 July 2010 - 03:28 AM

C:\Documents and Settings\Ken\My Documents\???????\qm6cht_6101.rar multiple threats deleted - quarantined
C:\Program Files\NeighbourOnlineRelease\NeighbourOnline.dll a variant of Win32/Adware.SearchIt.AA application cleaned by deleting - quarantined




0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users