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AV Anti-Virus leftover? qnlka.sys?


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2 replies to this topic

#1 cranecamsou

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Posted 07 July 2010 - 04:46 AM

Good evening

Several weeks back I was hit by AV Anti-virus. I ran Rkill and MalwareBytes seemed solve the problem - all the fake Windows security pop-ups stopped. However, I still have internet redirects (usually from google searches, but sometimes at random times) to mostly harmless looking websites - caranddriver.com for instance.

Lately though, things are getting worse. I cannot load windows update, keep getting win32 errors, my Windows theme has reverted to classic, Windows firewall will not load, my volume icon in the systray no longer works, and I cannot boot in safe mode without the blue screen etc etc etc. There's a host of other oddities that keep occurring - I can go on if you need.

MalwareBytes, AVG Free, Adaware, Avira, and Windows Defender can't fix the problem (MBAB does find something each time I update definitions but the issues described above do not go away, the others find nothing). MBAB has identified qnlka.sys as a trojan in the past, and GMER has it lit up in red font too. But I cannot get rid of it, even when using KillBox.

I just can't seem to shake this one, and really appreciate some help. Thanks



DDS (Ver_10-03-17.01) - NTFSx86
Run by Chris Roberts at 19:36:29.35 on Tue 07/06/2010
Internet Explorer: 8.0.6001.18702 BrowserJavaVersion: 1.6.0_07
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.1022.475 [GMT -4:00]


============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\Program Files\AVG\AVG9\avgchsvx.exe
C:\Program Files\AVG\AVG9\avgrsx.exe
C:\WINDOWS\system32\svchost.exe -k WudfServiceGroup
C:\Program Files\AVG\AVG9\avgcsrvx.exe
svchost.exe
svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
svchost.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files\AVG\AVG9\avgwdsvc.exe
C:\WINDOWS\System32\GEARSec.exe
C:\WINDOWS\System32\svchost.exe -k HTTPFilter
C:\Program Files\Norton Ghost\Agent\VProSvc.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\Program Files\Canon\CAL\CALMAIN.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\Program Files\AVG\AVG9\avgnsx.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\Mozilla Firefox\firefox.exe
"C:\WINDOWS\System32\svchost.exe"
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\Documents and Settings\Chris Roberts\Desktop\dds.scr

============== Pseudo HJT Report ===============

uStart Page = hxxp://gmail.com/
uSearch Page = hxxp://www.google.com
uSearch Bar = hxxp://www.google.com/ie
uDefault_Page_URL = www.google.com/ig/dell?hl=en&client=dell-usuk&channel=us
uSearchMigratedDefaultURL = hxxp://www.google.com/search?q={searchTerms}&sourceid=ie7&rls=com.microsoft:en-US&ie=utf8&oe=utf8
uSearchAssistant = hxxp://www.google.com/ie
uSearchURL,(Default) = hxxp://www.google.com/search?q=%s
mSearchAssistant = hxxp://www.google.com/ie
BHO: {02478D38-C3F9-4efb-9B51-7695ECA05670} - No File
BHO: AVG Safe Search: {3ca2f312-6f6e-4b53-a66e-4e65e497c8c0} - c:\program files\avg\avg9\avgssie.dll
BHO: Google Toolbar Helper: {aa58ed58-01dd-4d91-8333-cf10577473f7} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - c:\program files\google\googletoolbarnotifier\5.5.5126.1836\swg.dll
TB: {0BF43445-2F28-4351-9252-17FE6E806AA0} - No File
TB: Google Toolbar: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
EB: Real.com: {fe54fa40-d68c-11d2-98fa-00c0f0318afe} - c:\windows\system32\Shdocvw.dll
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [swg] "c:\program files\google\googletoolbarnotifier\GoogleToolbarNotifier.exe"
mRun: [Windows Defender] "c:\program files\windows defender\MSASCui.exe" -hide
mPolicies-system: EnableLUA = 0 (0x0)
IE: Add to Google Photos Screensa&ver - c:\windows\system32\GPhotos.scr/200
IE: E&xport to Microsoft Excel - c:\progra~1\micros~4\office10\EXCEL.EXE/3000
IE: Google Sidewiki... - c:\program files\google\google toolbar\component\GoogleToolbarDynamic_mui_en_89D8574934B26AC4.dll/cmsidewiki.html
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - {CAFEEFAC-0016-0000-0007-ABCDEFFEDCBC} - c:\program files\java\jre1.6.0_07\bin\ssv.dll
IE: {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - {FE54FA40-D68C-11d2-98FA-00C0F0318AFE} - c:\windows\system32\Shdocvw.dll
DPF: {02BCC737-B171-4746-94C9-0D8A0B2C0089} - hxxp://office.microsoft.com/templates/ieawsdc.cab
DPF: {05CA9FB0-3E3E-4B36-BF41-0E3A5CAA8CD8} - hxxp://download.microsoft.com/download/e/7/3/e7345c16-80aa-4488-ae10-9ac6be844f99/OGAControl.cab
DPF: {0C92900E-4D5A-4F04-ACC9-729E1767BBAE} -

Attached Files



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#2 m0le

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Posted 10 July 2010 - 02:31 PM

Hi,

Welcome to Bleeping Computer. My name is m0le and I will be helping you with your log.
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The forum is busy and we need to have replies as soon as possible. If I haven't had a reply after 3 days I will bump the topic and if you do not reply by the following day after that then I will close the topic.

Once I receive a reply then I will return with your first instructions.

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#3 m0le

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Posted 14 July 2010 - 06:54 PM

This topic has been closed.

If you're the topic starter, and need this topic reopened, please contact me via pm with the address of the thread.

Everyone else please begin a New Topic.
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