Posted 06 July 2010 - 10:29 PM
I was trying to help my mom who is several states away to remove an infection of "sysinternals antivirus".
I ran Malwarebytes and SuperAntiSpyware, along with AVG Pro (scanning for rootkits), and it comes up clean, but she keeps on getting redirected.
Can someone help me out? I'm connecting via TeamViewer so I may be limited in what I can do for her. She's recently widowed and the Internet is important to her, so I'm hoping someone can help.