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Ask tool bar in Firefox


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11 replies to this topic

#1 Layback Bear

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Posted 06 July 2010 - 01:36 PM

Once again I got the Ask tool bar when I open Mozzilla Firefox. I use Revo to remove it and it is still there. Some please tell me how to get rid of this POS. I have always used Google and still want Google. Also when I get rid of the darn thing is there a way I can block anything from Ask.com

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#2 boopme

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Posted 06 July 2010 - 02:18 PM

Run an MBAM scan

TFC by OT
Please download TFC by Old Timer and save it to your desktop.
alternate download linkSave any unsaved work. TFC will close ALL open programs including your browser!
Double-click on TFC.exe to run it. If you are using Vista, right-click on the file and choose Run As Administrator.
Click the Start button to begin the cleaning process and let it run uninterrupted to completion.
Important! If TFC prompts you to reboot, please do so immediately. If not prompted, manually reboot the machine anyway to ensure a complete clean.
Next run MBAM (MalwareBytes):

Please download Malwarebytes Anti-Malware (v1.46) and save it to your desktop.
Before you save it rename it to say zztoy.exe


alternate download link 1
alternate download link 2
MBAM may "make changes to your registry" as part of its disinfection routine. If using other security programs that detect registry changes (ie Spybot's Teatimer), they may interfere or alert you. Temporarily disable such programs or permit them to allow the changes.
  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
MBAM will automatically start and you will be asked to update the program before performing a scan.
  • If an update is found, the program will automatically update itself. Press the OK button to close that box and continue.
  • If you encounter any problems while downloading the definition updates, manually download them from here and just double-click on mbam-rules.exe to install.
On the Scanner tab:
  • Make sure the "Perform Quick Scan" option is selected.
  • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
Back at the main Scanner screen:
  • Click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply. Be sure to post the complete log to include the top portion which shows MBAM's database version and your operating system.
  • Exit MBAM when done.
Note: If MBAM encounters a file that is difficult to remove, you will be asked to reboot your computer so MBAM can proceed with the disinfection process. If asked to restart the computer, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware.
Is there anything in Control Panel??
Remove Ask Toolbar On Windows XP:

1. Close all open Web browsers
2. From the "Start" menu in Windows, select "Control Panel"
3. Select "Add/Remove Programs"
4. Select the program with the Ask logo and the text "Ask Toolbar" (or our partner's brand for a custom Toolbar)
5. Click "Change/Remove"

Edited by boopme, 06 July 2010 - 02:22 PM.

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#3 Layback Bear

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Posted 06 July 2010 - 03:34 PM

To make my problem more clear before I do all that let me state that Ask.com came with a update of another program I just didn't know it. I have removed them programs but can't get rid of Ask.com. Should I still do what you have posted. Thank you.

#4 boopme

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Posted 06 July 2010 - 03:43 PM

Yes run those, If it still exists we have another tool.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#5 angstfeardoubt

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Posted 06 July 2010 - 08:04 PM

Try this. It worked for me.

#6 Layback Bear

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Posted 06 July 2010 - 09:57 PM

I did all that plus a deep antivires scan and found 5 cookies. No help. All ready did all the the options in Firefox, can't find Ask to delete it. There has got to be a way once one removes this POS is to stop it from downloading it again. Folk I watch this kind of stuff very close and it is getting by me. Thank you all for your help. If we can stop this from hitting me we will help a lot of people on this site. I will work with you. I do fade in and out I'm recovering from open heat bypass surgery. I say again I will work with with you all.

#7 Broni

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Posted 06 July 2010 - 11:17 PM

Download FoxScan from HERE, or HERE
Double click on FoxScan.exe to start the scan.
DOS-like window will pop-up.
Press 2 for English. Press Enter.
Be patient. It'll take few minutes.
When the tool is done, it'll display:

Search completed.
Press any key to coninue...


Press any key.
Notepad window titled Rapport-FS.txt will open.
Save the file to known location, and attach it to your next reply.

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#8 Layback Bear

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Posted 07 July 2010 - 06:26 AM

A little update. I got tired of fooling around with this Ask.com thing. Removed Firefox and downloaded again. I'm back on Google again. I got this darn thing when updating Auslogics defragger. Now I just have to figure out a way of completely stopping Ask.com anything from getting back on my computers. This is twice it has happened to me and I have never seen a notice of any kind to un select or choose not to accept. Thank you all for your help!!

#9 Broni

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Posted 07 July 2010 - 02:54 PM

Whenever you're installing anything, always select "custom" installation and pay attention to every installation screen.
Some check boxes are checkmarked by default.

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#10 RedDawn

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Posted 07 July 2010 - 03:31 PM

Layback Bear,


Just in case you ever get hit again..

Ask Toolbar Remover 1.3

From

Fred De Vries' - Ultimate List of Uninstallers

#11 Layback Bear

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Posted 07 July 2010 - 09:58 PM

Thanks RedDawn, I bookmarked that site. To Broni also thanks, I will try to remember custom insulation.

#12 Broni

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Posted 07 July 2010 - 10:06 PM

:thumbsup:

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