Hello, getting overwhelmed ... Change your DNS Servers:
- Go to > Run... and in the open box, type: cmd
- Press OK or Hit Enter.
- At the command prompt, type or copy/paste: ipconfig /flushdns
- Hit Enter.
- You will get a confirmation that the flush was successful.
- Close the command box.
If the above commands did not resolve the problem, the next thing to try is to reset your network settings and Configure TCP/IP to use DNS
- Go to > Control Panel, and choose Network Connections.
- Right-click on your default connection, usually Local Area Connection or Dial-up Connection if you are using Dial-up, and and choose Properties.
- Double-click on Internet Protocol (TCP/IP) or highlight it and select Properties.
- Under the General tab, write down any settings in case you should need to change them back.
- Select the button that says "Obtain an IP address automatically" or make sure the DNS server IP address is the same as provided by your ISP.
- Select the button that says "Obtain DNS servers automatically".
- If unknown Preferred or Alternate DNS servers are listed, uncheck the box that says "Use the following DNS server address".
- Click OK twice to get out of the properties screen and restart your computer. If not prompted to reboot go ahead and reboot manually.
users can refer to How to Change TCP/IP settingsCAUTION
: It's possible that your ISP (Internet Service Provider) requires specific DNS settings here. Make sure you know if you need these settings or not BEFORE you make any changes or you may lose your Internet connection. If you're sure you do not need a specific DNS address, then you may proceed.Rerun MBAM (MalwareBytes) like this:
Open MBAM in normal mode and click Update
tab, select Check for Updates
scan and scan (normal mode).
After scan click Remove Selected
, Post new scan log
into normal mode.
Now please an Online scan with ESET
Please perform a scan with Eset Online Antiivirus Scanner
.(Requires Internet Explorer to work. If given the option, choose "Quarantine" instead of delete.)Vista users need to run Internet Explorer as Administrator. Right-click on the IE icon in the Start Menu or Quick Launch Bar on the Taskbar and select Run as Administrator from the context menu.
Note: Some online scanners will detect existing anti-virus software and refuse to cooperate. You may have to disable the real-time protection components of your existing anti-virus and try running the scan again. If you do this, remember to turn them back on after you are finished.
- Click the green ESET Online Scanner button.
- Click on the Start button next to it.
- You may receive an alert on the address bar that "This site might require the following ActiveX control...Click here to install...". Click on that alert and then click Insall ActiveX component.
- A new window will appear asking "Do you want to install this software?"".
- Answer Yes to download and install the ActiveX controls that allows the scan to run.
- Click Start.
- Check Remove found threats and Scan potentially unwanted applications.
- Click Scan to start. (please be patient as the scan could take some time to complete)
- If offered the option to get information or buy software. Just close the window.
- When the scan has finished, a log.txt file will be created and automatically saved in the C:\Program Files\ESET\ESET Online Scanner\log.txt
- Click > Run..., then copy and paste this command into the open box: C:\Program Files\ESET\EsetOnlineScanner\log.txt
- The scan results will open in Notepad. Copy and paste the contents of log.txt in your next reply.
Edited by boopme, 06 July 2010 - 01:50 PM.