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Can't log in to youtube/google


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7 replies to this topic

#1 realfan

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Posted 05 July 2010 - 03:26 PM

hi,

when i search on my google toolbar in firefox, it searches on the english google instead of my native country's one. When i had no problem it searched on hungarian google by default. Now it's slower and sometimes gives a 404 not found error when i search.
But my main problem is that i can'T log in to youtube and google (youtube login tries to redirect to a google page so the problem's root is probably with google).

The error msg is:
Not Found

The requested URL /accounts/Login was not found on this server.
Apache/2.2.3 (CentOS) Server at www.google.com Port 443 (on google login)

or

Not Found

The requested URL /accounts/ServiceLogin was not found on this server.
Apache/2.2.3 (CentOS) Server at www.google.com Port 443 (on youtube login)

What might be the problem and how can i solve it? thanks

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#2 realfan

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Posted 09 July 2010 - 08:16 AM

No one can help? An other problem is that somethimes google results redirect me. I went through the steps of this thread: http://www.bleepingcomputer.com/forums/t/329017/google-redirect/


Rkill found something in safe mode:

This log file is located at C:\rkill.log.
Please post this only if requested to by the person helping you.
Otherwise you can close this log when you wish.
Ran as BB on 010.07.09. at 15:06:40.


Processes terminated by Rkill or while it was running:

C:\Windows\System32\csrss.exe
C:\Windows\System32\csrss.exe
C:\Users\BB\Desktop\rkill.scr


Rkill completed on 010.07.09. at 15:06:47.


Sas found only tracking cookies

SUPERAntiSpyware Scan Log
http://www.superantispyware.com

Generated 07/09/2010 at 02:47 PM

Application Version : 4.40.1002

Core Rules Database Version : 5177
Trace Rules Database Version: 2989

Scan type : Complete Scan
Total Scan Time : 00:22:09

Memory items scanned : 425
Memory threats detected : 0
Registry items scanned : 10174
Registry threats detected : 0
File items scanned : 21223
File threats detected : 15

Adware.Tracking Cookie
C:\Users\BB\AppData\Roaming\Microsoft\Windows\Cookies\bb@bs.serving-sys[2].txt
C:\Users\BB\AppData\Roaming\Microsoft\Windows\Cookies\bb@atdmt[3].txt
C:\Users\BB\AppData\Roaming\Microsoft\Windows\Cookies\bb@audit.median[1].txt
C:\Users\BB\AppData\Roaming\Microsoft\Windows\Cookies\bb@serving-sys[2].txt
C:\Users\BB\AppData\Roaming\Microsoft\Windows\Cookies\bb@ad.yieldmanager[3].txt
C:\Users\BB\AppData\Roaming\Microsoft\Windows\Cookies\bb@content.yieldmanager[3].txt
C:\Users\BB\AppData\Roaming\Microsoft\Windows\Cookies\bb@content.yieldmanager[2].txt
C:\Users\BB\AppData\Roaming\Microsoft\Windows\Cookies\bb@bs.serving-sys[1].txt
C:\Users\BB\AppData\Roaming\Microsoft\Windows\Cookies\bb@ad.yieldmanager[2].txt
C:\Users\BB\AppData\Roaming\Microsoft\Windows\Cookies\bb@atdmt[2].txt
C:\Users\BB\AppData\Roaming\Microsoft\Windows\Cookies\bb@bs.serving-sys[3].txt
C:\Users\BB\AppData\Roaming\Microsoft\Windows\Cookies\bb@serving-sys[1].txt
C:\Users\BB\AppData\Roaming\Microsoft\Windows\Cookies\bb@serving-sys[3].txt
imgs.adverticum.net [ C:\Users\BB\AppData\Roaming\Macromedia\Flash Player\#SharedObjects\DLCNACR5 ]

Adware.Flash Tracking Cookie
C:\Users\BB\AppData\Roaming\MACROMEDIA\FLASH PLAYER\#SHAREDOBJECTS\DLCNACR5\IMGS.ADVERTICUM.NET

THe problem still exists. I can't login to any google service. 404 error :thumbsup:

Edited by realfan, 09 July 2010 - 08:17 AM.


#3 realfan

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Posted 09 July 2010 - 10:25 AM

I've got a similar proble..i have no modem...so i cant restart it, i just pluged out the newtork wire from the pc and pluged in..then done the dns flushing and the problem still exists.

This post through post 5 moved from here: http://www.bleepingcomputer.com/forums/t/329017/google-redirect/ ~ OB

Edited by Orange Blossom, 10 July 2010 - 10:38 PM.


#4 Enders

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Posted 09 July 2010 - 10:32 AM

Unplugging the cable from the pc won't do anything I don't think. Pretty sure you have to have a modem though... unless you are using dial up. Its the box that the other end of the cable is connected to.

Follow the cable until you find what its plugged in to. Find the reset button on it and hold it for roughly 10 seconds. The reset button is probably in a small hole, so you'll need something about the size of a paper clip to push into it to hit the button

#5 realfan

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Posted 09 July 2010 - 10:56 AM

I know...but i really don't have inet modem!! The cable comes from the outside of our flat. It is not dial up, not adsl, and not tv cable inet..I used to have a modem back in the days, but since a year or so i have internet from a new provider and it has a newer technology. WHich is faster also, my speed is 30Mbit/20Mbit.

#6 cryptodan

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Posted 11 July 2010 - 01:14 PM

Where are you located, and who is your ISP?

#7 realfan

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Posted 19 July 2010 - 03:49 PM

Budapest, Hungary

My ISP is called "Digi" (http://digi.tv/)

#8 cryptodan

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Posted 19 July 2010 - 03:51 PM

Do the following:

Download the following:

Malwarebytes Anti-Malware

Please download Malwarebytes Anti-Malware and save it to your desktop.Download Link 1
Download Link 2
MBAM may "make changes to your registry" as part of its disinfection routine. If using other security programs that detect registry changes (ie Spybot's Teatimer), they may interfere or alert you. Temporarily disable such programs or permit them to allow the changes.

  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application.
    For instructions with screenshots, please refer to the How to use Malwarebytes' Anti-Malware Guide.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
MBAM will automatically start and you will be asked to update the program before performing a scan.
  • If an update is found, the program will automatically update itself. Press the OK button to close that box and continue.
  • If you encounter any problems while downloading the definition updates, manually download them from here and just double-click on mbam-rules.exe to install.
On the Scanner tab:
  • Make sure the "Perform Quick Scan" option is selected.
  • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
Back at the main Scanner screen:
  • Click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply. Be sure to post the complete log to include the top portion which shows MBAM's database version and your operating system.
  • Exit MBAM when done.
Note: If MBAM encounters a file that is difficult to remove, you will be asked to reboot your computer so MBAM can proceed with the disinfection process. If asked to restart the computer, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware.


SUPERAntiSpyware:

Please download and scan with SUPERAntiSpyware Free

  • Double-click SUPERAntiSypware.exe and use the default settings for installation.
  • An icon will be created on your desktop. Double-click that icon to launch the program.
  • If it will not start, go to Start > All Prgrams > SUPERAntiSpyware and click on Alternate Start.
  • If asked to update the program definitions, click "Yes". If not, update the definitions before scanning by selecting "Check for Updates". (If you encounter any problems while downloading the updates, manually download them from here. Double-click on the hyperlink for Download Installer and save SASDEFINITIONS.EXE to your desktop. Then double-click on SASDEFINITIONS.EXE to install the definitions.)
  • In the Main Menu, click the Preferences... button.
  • Click the "General and Startup" tab, and under Start-up Options, make sure "Start SUPERAntiSpyware when Windows starts" box is unchecked.
  • Click the "Scanning Control" tab, and under Scanner Options, make sure the following are checked (leave all others unchecked):
    • Close browsers before scanning.
    • Scan for tracking cookies.
    • Terminate memory threats before quarantining.
  • Click the "Close" button to leave the control center screen and exit the program.
  • Do not run a scan just yet.
Reboot your computer in "Safe Mode" using the F8 method. To do this, restart your computer and after hearing your computer beep once during startup (but before the Windows icon appears) press the F8 key repeatedly. A menu will appear with several options. Use the arrow keys to navigate and select the option to run Windows in "Safe Mode".

Scan with SUPERAntiSpyware as follows:
  • Launch the program and back on the main screen, under "Scan for Harmful Software" click Scan your computer.
  • On the left, make sure you check C:\Fixed Drive.
  • On the right, under "Complete Scan", choose Perform Complete Scan and click "Next".
  • After the scan is complete, a Scan Summary box will appear with potentially harmful items that were detected. Click "OK".
  • Make sure everything has a checkmark next to it and click "Next".
  • A notification will appear that "Quarantine and Removal is Complete". Click "OK" and then click the "Finish" button to return to the main menu.
  • If asked if you want to reboot, click "Yes" and reboot normally.
  • To retrieve the removal information after reboot, launch SUPERAntispyware again.
    • Click Preferences, then click the Statistics/Logs tab.
    • Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
    • If there are several logs, click the current dated log and press View log. A text file will open in your default text editor.
    • Please copy and paste the Scan Log results in your next reply.
  • Click Close to exit the program.
If you have a problem downloading, installing or getting SAS to run, try downloading and using the SUPERAntiSpyware Portable Scanner instead. Save the randomly named file (i.e. SAS_1710895.COM) to a usb drive or CD and transfer to the infected computer. Then double-click on it to launch and scan. The file is randomly named to help keep malware from blocking the scanner.

Instructions:

Download and scan with SUPERAntiSpyware Free for Home Users
  • Double-click SUPERAntiSpyware.exe and use the default settings for installation.
  • An icon will be created on your desktop. Double-click that icon to launch the program.
  • If asked to update the program definitions, click "Yes". If not, update the definitions before scanning by selecting "Check for Updates". (If you encounter any problems while downloading the updates, manually download them from here. Double-click on the hyperlink for Download Installer and save SASDEFINITIONS.EXE to your desktop. Then double-click on SASDEFINITIONS.EXE to install the definitions.)
  • In the Main Menu, click the Preferences... button.
  • Click the Scanning Control tab.
  • Under Scanner Options make sure the following are checked (leave all others unchecked):
    • Close browsers before scanning.
    • Scan for tracking cookies.
    • Terminate memory threats before quarantining.
  • Click the "Close" button to leave the control center screen.
  • Back on the main screen, under "Scan for Harmful Software" click Scan your computer.
  • On the left, make sure you check C:\Fixed Drive.
  • On the right, under "Complete Scan", choose Perform Complete Scan.
  • Click "Next" to start the scan. Please be patient while it scans your computer.
  • After the scan is complete, a Scan Summary box will appear with potentially harmful items that were detected. Click "OK".
  • Make sure everything has a checkmark next to it and click "Next".
  • A notification will appear that "Quarantine and Removal is Complete". Click "OK" and then click the "Finish" button to return to the main menu.
  • If asked if you want to reboot, click "Yes".
  • To retrieve the removal information after reboot, launch SUPERAntispyware again.
    • Click Preferences, then click the Statistics/Logs tab.
    • Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
    • If there are several logs, click the current dated log and press View log. A text file will open in your default text editor.
    • Please copy and paste the Scan Log results in your next reply.
  • Click Close to exit the program.
If you have a problem downloading, installing or getting SAS to run, try downloading and using the SUPERAntiSpyware Portable Scanner instead. Save the randomly named file (i.e. SAS_1710895.COM) to a usb drive or CD and transfer to the infected computer. Then double-click on it to launch and scan. The file is randomly named to help keep malware from blocking the scanner.


Now GMER

Please download GMER from one of the following locations and save it to your desktop:

  • Main Mirror
    This version will download a randomly named file (Recommended)
  • Zipped Mirror
    This version will download a zip file you will need to extract first. If you use this mirror, please extract the zip file to your desktop.
  • Disconnect from the Internet and close all running programs.
  • Temporarily disable any real-time active protection so your security programs will not conflict with gmer's driver.
  • Double-click on the randomly named GMER file (i.e. n7gmo46c.exe) and allow the gmer.sys driver to load if asked.
  • Note: If you downloaded the zipped version, extract the file to its own folder such as C:\gmer and then double-click on gmer.exe.

    Posted Image
  • GMER will open to the Rootkit/Malware tab and perform an automatic quick scan when first run. (do not use the computer while the scan is in progress)
  • If you receive a WARNING!!! about rootkit activity and are asked to fully scan your system...click NO.
  • Now click the Scan button. If you see a rootkit warning window, click OK.
  • When the scan is finished, click the Save... button to save the scan results to your Desktop. Save the file as gmer.log.
  • Click the Copy button and paste the results into your next reply.
  • Exit GMER and be sure to re-enable your anti-virus, Firewall and any other security programs you had disabled.
-- If you encounter any problems, try running GMER in safe mode.
-- If GMER crashes or keeps resulting in a BSODs, uncheck Devices on the right side before scanning
.


Make sure you run full scans of MBAM and SAS, and make sure they are updated. It seems to me like you are getting false positives, but to be sure Id like to see the scans.




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